Acrobat for Windows and Mac
Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Support Community for Acrobat.
If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.
Please provide the following information. You can post a new idea or search for ideas already submitted.
How it works:
- Selectthe feedback forum for your product.
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For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
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Acrobat Pro DC on Mac OS 10.14.5 Mojave won't install - error 1 / other Adobe apps working
I tried uninstalling and reinstalling and it doesn't seem to help. PS and LR seem to be fine.
Creative Cloud via online. New Mac 15 Pro computer. So first time opening Acrobat on here I think.
Safari Browser 12.11.1
No updates for MAC or Adobe needed at this time.
Reliable internet connection.4 votesHello,
We are sorry that you are facing this issue in install of Acrobat DC on Mac 10.14.5.
To investigate further, we need you all to collect logs and share with us so that we can investigate the issue.
Download the log collector tool for mac from:
https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html
Run the dmg, collect the logs and attach the log .zxp file.
Thanks,
Karan -
Acrobat DC serialized deployment for remote desktop/Citrix environments
The new named user licensing (NUL) is not ideal for remote desktop/Citrix environments when using more than two session hosts.
The cloud limitation of two logons is fine for personal computers but when operating a large number of session hosts users have to logon to Acrobat DC when roaming across multiple servers. Each server is considered a new installation.
Please bring back serialized deployments for enterprise customers or another solution that works with remote desktop/Citrix.
5 votes -
We purchased Acrobat DC license in China, where Adobe only provides the Simplified Chinese version of the product. However users who use En
Allow user explicitly select which language version of the product during the installation process.
1 vote -
Single Sign On
Allow us to automate the sign in process when using Federated IDs by either implementing a reg key to default to enterprise ID and grab their AD email or something else.
3 votes -
I have bought a monthly plan. Why is Adobe asking me to register the product?
I purchased a monthly plan of Acrobat DC. I was not able to install via Adobe Creative Cloud. Therefore, I downloaded the installer from the Web, and have succesfully installed Acrobat DC. I am now asked to provide a registration serial number. Where can I find this number?
1 vote -
reboot
Acrobat is an application and as such, I should not need to reboot the computer when it updates. I have lost information twice now. I will now block it from updating.
2 votes -
permit installing acrobat reader on another drive than c:
automatic installation procedure on drive c:
Why not permit installation on another drive?1 vote -
I have anemail - ID - Password cannot log in
Please do not make me change the flaming password AGAIN please help THIS TIME
1 vote -
Logs for Account creations/deletes
It would be helpful if the Adobe Admin Console had an area where you can see when an account is created or deleted. We have Enterprise licensing and i'm surprised that this info is not available, especially for audit purposes.
1 vote -
Quiero saber
Porque son esos Doritos de Barbra.
1 vote -
Prevent unintended over subscription
My enterprise has subscriptions to individual Creative Cloud apps (e.g. PhotoShop, Illustrator, InDesign, etc), as well as "All App" subscriptions (i.e. the entire Creative Cloud bundle), as well as Acrobat Standard, and Acrobat Professional. Adobe should provide me with alerts when it detects that a user is over subscribing. For example: (1) If a user is assigned an All Apps subscription, an alert should be raised it they are also assigned any other subscription. (2) If a user is assigned 3 or more individual Creative Cloud apps (excluding Acrobat) an alert should be raised since it is more cost effective…
1 vote -
Individual Creative Cloud subscriptions should be universal to every Creative Cloud product
For my enterprise I subscribe to multiple individual Creative Cloud products (for users who need 1 or 2 products only, since it is more cost effective than an All Apps subscription). I might have 9 of 10 PhotoShop subscriptions assigned, 10 of 10 Illustrator subscriptions assigned, and 11 of 10 InDesign subscriptions just assigned. That means I have to true up InDesign by 1 even though I overestimated my PhotoShop and am 'overpaying' until I am allowed to true it down. All individual subscriptions cost the same, so Adobe should allow me to transfer quantities between products (so I can…
1 vote -
This is a one big -*** program that installs very long. I would require a lite version. Optional options could be installed as plugins.
Please create a lite version. This program is so heavy with all the unnecessary tools. I just need to edit a PDF and it's been an hour I am downloading and installing it.
1 vote -
Admin console - create installer of latest version
As an enterprise customer would like to have the ability to create an installer package for latest version of Acrobat. At times there are delays of several weeks or does not become available at all if the latest version includes an "optional" update or patch.
1 vote -
is it possible for an administrator to Admin Console to trace who's adding and removing licenses to users?
There are 9 administrators in our enterprise using the Adobe Admin Console, any of them can just Removed license from a user then Assign it to other user. Is there a way we can track those removal of licenses? Who's removing which license from who's user....
1 vote -
Make Acrobat Reader as enlighten app for WIP
We are using Windows Information Protection to protect company data and documents. Since Acrobat Reader works only in work mode and private documents are also considered as work content. It would be great if the software can be configured as enlighten app so that it can also use in personal mode.
1 vote -
User account login verification - view log
User account login verification
Across all Adobe products that require someone to login or ‘ping’ the Adobe licensing services, managed/stored by Adobe – I would like to review the log file of the user accounts who are hitting the licensing service.
With thousands of users, I need a programmatic way to verify only current and authorized users are using the licensing associated with our account. In my past, I’ve had ex-employees and keys shared and ended up paying for someone else’s use of Adobe products.
Other publishers offer this and I would like to see the same from Adobe, since…1 vote -
Recover FRL license from hard drive that has failed/crashed
The license recover process using the licensing toolkit for computers that have a healthy hard drive works great. However, anticipating the need to recover a license from a computer where the HD has failed/crashed and the HD can not be accessed to run licensing toolkit .exe to recover license.
Anticipating the need to recover a license from a failed/"crashed" HD and would like to know procedure for this. Maybe it license count needs to be manually adjusted on the Admin Console by Adobe Tech Support???? Just want to prepared to address this situation.
Thanks!
1 vote -
Adobe DC does not open in MacOS 13.15 Catalina beta
Recently upgraded too new beta and now Acrobat DC will not open or uninstall.
3 votes -
Named User Licensing - Actual Usage
As Adobe System Admin for my large enterprise, I very much need the ability to run a report on demand from the Admin Console that'll identify which users are utilizing which Adobe licenses to include their last usage date. This should be quite possible given Named User licenses (Federated ID) must check in to Adobe constantly and so Adobe already tracks user interaction with licensed apps. This would very much benefit my enterprise as I will remove users who are not utilizing the products after a period of time. Reference Case ID E-000007273.
11 votes
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