Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

Please provide the following information. You can post a new idea or search for ideas already submitted.


How it works:


  • Select the feedback forum for your product.
  • Browse ideas and vote for the ones you like.
  • You may also post a comment for the idea.
  • If your feature idea or issue is not listed, post it.
  • In order to get subscribed to an item for any updates from Adobe, you must vote for it and click the subscribe button.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Adobe Licensing Application hangs after login on Mac OS 10.15.2 (Catalina)

    When trying to start the newest version of Adobe Acrobat 2017 for Mac OS on Catalina after logging in with the Adobe ID the Adobe Licensing Application hangs. See: https://community.adobe.com/t5/acrobat/acrobat-licensing-application-hangs-after-login-on-mac-os-10-15-catalina/td-p/10752118
    The software is unusable.

    17 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    38 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Could not activate Adobe Acrobat Pro 2017 on macOS Catalina 10.15.3

    Operating System: macOS Catalina 10.15.3
    Adobe Acrobat Pro 2017 Release: 2017.011.30158

    Steps to reproduce:
    1. Installed Adobe Acrobat Pro 2017 on macOS Catalina 10.15.2 in January
    2. Upgrade that mac to 10.15.3
    3. Got a new laptop and transfer all applications from old one to new one
    4. Upgrade the new laptop's macOS to 10.15.3 as well
    5. Try to open Adobe Acrobat Pro 2017
    6. Acrobat Pro 2017 request signing in
    7. Click on "Sign in Now"
    8. Window titled "Acrobat Licensing Application" appears with blank content
    9. Waited for hours and nothing is going on

    Fixes tried:
    1.…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    15 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Concurent use of two Adobe ID's on same machine

    For my business, our company acquired a subscription for four licenses Acrobat Pro DC through Creative Cloud for Teams. I manage the team and I am one of the four licensees. For all this, I made an Adobe ID using my business e-mail address.
    On a personal level, I use Lightroom with a different Adobe ID, using my personal e-mail address, also on a subscription basis (but with different payment details, of course).
    Until Friday 14 May 2020 there was no problem in using both programs (with different Adobe ID’s) at the same time. Since Friday (did we get an…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Need the Ability to Assign Multiple Licenses for Acrobat to One User

    We have users with more than two endpoints and I imagine others do to. We need the ability to have a single user with more than two signed in instances. Happy to pay for the licenses, just need the capability.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  5. for 2 days Acrobat Reader Pro ask me to login --did not need to previously

    For 2 days in a row i have to provide my login when I restart / start Adobe Reader Pro for which I have a Cloud Subscription.
    After doing so.. I get the message taht it is now LIcensed on my account... (but it was already so.. for the last year ++)

    It there something you have changed? If so -- repair.

    Or tell me how to provide this information in such a way that it will remember it.

    thanks
    Reint

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  6. ****** ME OFF, RIGHT IN THE MIDDLE OF WORKING ON DOCUMENTS, THE **** THING SIGNS YOU OUT AND MAKES YOU SIGN BACK IN FOR NO F'N REASON!!

    ** ME OFF, RIGHT IN THE MIDDLE OF WORKING ON DOCUMENTS, THE THING SIGNS YOU OUT AND MAKES YOU SIGN BACK IN FOR NO F'N REASON!!
    DON'T WASTE MY TIME!!!!

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Password reset notice. Whatever idiot(s) dreamed this one up - fire them. This is useless, annoying, ******* dumb!!!!!

    Password reset notice. Whatever idiot(s) dreamed this one up - fire them. This is useless, annoying, ******* dumb!!!!!

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bug- registered devices

    On several occasions Adobe DC closes stating that I have exceeded my allowed devices and I need to logout of one device in order to register the one I am using. However, one of the choices to logout is the device I am currently using. I only have a desktop and a laptop and those are the only two devices registered. I have not changed the name of either of these devices nor cleared any caches nor local history files. While this may seem like more of a nuisance than a major issue, it has happened when I am in…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  10. Acrobat Pro DC on Mac OS 10.14.5 Mojave won't install - error 1 / other Adobe apps working

    I tried uninstalling and reinstalling and it doesn't seem to help. PS and LR seem to be fine.
    Creative Cloud via online. New Mac 15 Pro computer. So first time opening Acrobat on here I think.
    Safari Browser 12.11.1
    No updates for MAC or Adobe needed at this time.
    Reliable internet connection.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    28 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  11. PDFmaker

    Please add an option of not installing PDFMaker.
    I don't want it at all. Now I have to every now and then remove it from Office applications.

    I have no use for it

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Unable to Roll Back Installation

    I had a perfectly functional version of Acrobat. The Acrobat DC trial was suggested, so I tried it. But it deleted my old version and I am unable to roll back, and the disks are in storage on the other side of the world, so I now have no versions of Acrobat. This is a poor way to encourage users to purchase new product, which in my case did not work.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  13. Admin console reporting

    I would like the ability to run usage reports in the Adobe Admin Console.

    Ideally, I would like to run reports for application usage and see what users have been using the application in the last 90 days.

    At a minimum we would like the ability to see which users have a licensed product assigned but have not registered any devices.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Achat forcé Acrobat pro DC

    Comment supprimer la version test d'Acrobat pro DC ? je ne veux pas l'acheter, je souhaite continuer à utiliser Acrobat pro. Il plante sans arrêt et pro DC exige un achat. Cet achat forcé est insupportable.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Acrobat DC serialized deployment for remote desktop/Citrix environments

    The new named user licensing (NUL) is not ideal for remote desktop/Citrix environments when using more than two session hosts.

    The cloud limitation of two logons is fine for personal computers but when operating a large number of session hosts users have to logon to Acrobat DC when roaming across multiple servers. Each server is considered a new installation.

    Please bring back serialized deployments for enterprise customers or another solution that works with remote desktop/Citrix.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  16. captcha failure

    I am unable to sign into Adobe Acrobat DC. I receive a Captcha authentication failed, even though no captcha appeared before logging in.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  17. Windows shutdown permission error

    After latest update to Acrobat DC, dated 2/4/2020, users get the following error when shutting down or restarting their computer: "You don't have permission to shut down and restart this computer."

    The problem seems to be isolated to shutting down/restarting via the start button. The computer can be shut down via command prompt, or red button on login screen.

    If I disable the 3 Adobe services relating to license check and updates, then restart, the problem goes away.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Suppress Acrobat installation from CCDA

    Hi Team,

    This is to check with you on how to suppress the acrobat pro installation from Adobe CCDA version 5.1.0.407 (windows 10) environment. Acrobat pro should not be installed from CCDA.

    As we are seperately deploying the Acrobat pro applications in our organisation. we don't our user's to install the same from Adobe CCDA application.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  19. Customer service

    I am editing a 323 page book. Page numbers are a nightmare. Roman numerals are not available for the Preface. I cannot get Customer Service on the phone. I was on hold 28 minutes, then had to call Sale (which answered the phone) to route me to Customer Service. I have now been in hold for 23 minutes. Terrible customer service. I am paying for nothing .

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  20. Outlook conversion errors

    Microsoft Outlook errors "your adobe acrobat trial has expired" and won't convert to pdf despite my account being current. I've logged it etc. with no change in status. How do I configure Outlook.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 13 14
  • Don't see your idea?
Become an Acrobat Insider

Help shape the future of Acrobat.

Join the Adobe Document Cloud and Acrobat beta to get early access, try our “yet to be released” features and give us feedback. Let us know if you are interested by filling up this short form.


Feedback and Knowledge Base