531 results found
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Remove the 2 device maximum for enterprise licenses with federated ID
Does the 2-device maximum make any sense for Federated IDs? People aren't going to be sharing Federated IDs at an enterprise level in order to circumvent paying adobe licenses. These accounts are tied to PC logins, emails, file access, etc. and are protected by 2fa basically everywhere. People get fired for sharing their credentials. It's silly to still have a 2 device limit at the enterprise level when every other software vendor in the space allows 5-10, often with an additional 5-10 for mobile devices.
2 votes -
Customer Support
The customer service for one-time license purchase is pathetic, once I go on the chat option, the AI has no clue, and the agents keep passing me on to other agents. No one has an idea what to do. Customer support is equal to some 3rd rate homegrown company.
5 votes -
Apple Silicon Native Installer
Even though Adobe has supported native Apple Silicon since Sep 2021, every Apple Silicon Mac user has to FIRST install Rosetta 2 BEFORE they can install Acrobat and THEN in the Acrobat preferences set Acrobat to run natively. Why?!
Why, after over two years of having Apple Silicon Macs available, can't there just be a native installer that does NOT require Rosetta?
2 votes -
I would like a mechanism that will notify admins of updates/patches for offline products.
I would like a mechanism that will notify admins of updates/patches for offline products.
User case: An admin I know had a nightmare of multiple versions of Reader and Acrobat spread all over their networks. There was nothing that allowed the user to know what version was on what station. This is over a 200+ computer and laptop network.
The Request: We would like a way to have an automated process within the product to prompt for updates for an Offline version of Adobe Acrobat. maybe even a reminder per Quarter Q1, Q2, Q3, Q4 to check your version of…
2 votes -
Errors with Editing "internal Error Occurred"
I have to Uninstall and re install Adobe about 3 to 4 times a month on both of my computers due to a "internal error reported". I run repairs and spend hours trying to fix these issues to only do the same thing over and over with uninstalling and installing again. I have even contacted Quickbooks to see if it is maybe on their end but they can't figure it out either. If there is a bug that needs fixing please do so.
1 vote -
Admin console Disabled users removal to be automated
Hi Team,
We have to request to remove disabled users automatically if exist in Admin console, as it is time consuming to remove bulk users manually.
We are aware of the workflow but we are looking for automated approach not like below:
the sync is one way process it syncs the user from the Associated AD to the admin console, in case the user is removed from the source AD account, the user is not deleted from Admin console rather the status turns disabled in the Admin console. So ideally after the user's status is disabled that should not occupy…1 vote -
Request: Auto-Update include annual 'Upgrades'
The AutoUpdate functionality should include the large annual "Upgrades". Version 2022-2023 does not currently update via the autoupdate function and requires administrators to build and deploy an entirely new package every year.
1 vote -
"Setup has detected that you already have a more functional product installed"
I love the idea of the TRANSITIONINSTALLMODE=3 command line parameter! Because this behind the scene removes the previous 32-bit versions of Reader and Acrobat while installing the new 64-bit unified app. Removing Acrobat usually is a pain because if any other Adobe processes are running, eg acrobat, AcroRd32, photoshop etc then those processes have to be terminated or the install fails.
However there appears to be a version check when using the parameter and so in the scenario where ARM is self updating the 32-bit app and installs say a latest optional update which is a higher version…
1 vote -
Acrobat Lite Edition
All I want to do is:
- Combine PDFs
- Remove pages
- Rotate pages
- Basic editingI'm not going to spend $450 USD on Acrobat Standard, and I'm certainly not going to waste money on a yearly subscription for a product I only use a few times a month.
If an "Acrobat Lite" version were offered for $150 USD or less, I would purchase it, but since they don't, Adobe makes $0 off me.
3 votes -
Email the invoice
Every month, I have to go through about 10 pages before I can get to the invoice. I just want my invoice emailed to me please.
1 vote -
Requesting a new report in the Console that shows a list of users that were assigned a license but have not downloaded the product yet.
A new report in the Console that shows users who have not downloaded the program after a license has been assigned to them.
2 votes -
Admin Console user usage
Can we please have the ability to view the usage history of Acrobat Pro by users? It would help in determining licensing management.
8 votes -
Make Adobe Great Again
Not having the ability to utilize the 64bit versions of Pro and Reader is enraging and short sighted. People who develop PDFs need the ability to test them in Reader as the vast majority of users install Reader. There are also use cases where it is impractical to be consistently signed in, which then means you can no longer utilize PDFs at all. This is dumb and how it did not occur to your product team boggles the imagination. Please either restore the ability to use both products on the same machine, or at the very least allow access to…
2 votes -
Adobe Reader won't update if the ***** desktop is locked
I don't want programs randomly creating shortcuts on my desktop, so I deleted everything in C:\Users\Public\Desktop and locked that folder (if I want stuff on my desktop I put it in C:\Users<my name>\Desktop).
The problem is that now when Adobe reader tries to update, it says that the update failed because it can't create a shortcut in C:\Users\Public\Desktop. But that's just the point, I don't want it to create a shortcut there. I want it to update anyway, but without creating a shortcut.
If it can't create a desktop shortcut, it should just ignore that and update anyway. Or even…
9 votes -
Sign in not working
the signin option via PC applications is a loop that never ends
no browsers ever work, and no alternate options are offered to sign in. For a paid product this is quite frustrating.
Furthermore, when the pop up window is closed - the entire program is shut down, making reading PDFs in "free mode" not a feasible options either.
Please assist.
1 vote -
license activation system
Hello,
Would it be possible to have a license checkup system? Most users need Acrobat to generate PDF files directly from it or from third party software, using the PDF Maker functionality. However, not all users run Acrobat every 30 days and they get a License not registered message. Would it be possible to have a system that checks if the license is valid and keep it activated on the workstations, regardless if the users run Acrobat Pro or not?
Thank you!
1 vote -
Automatic Reoccuring Desktop shortcuts
Like so many before, I want to have control over my own computer. If I ever had any reason to want a desktop shortcut for Adobe, I could create one. Or I could request one on install. I have NEVER wanted one. So one should not appear on my desktop every few days, no matter how many times I delete it or hide it.
1 vote -
fajne, ale...
poprawcie aplikacje stacjonarna, bo po aktualizacji windowa (jakis miesiac temu) przesal mi sie program uruchamiac. Inicjuje proces uruchamiania sie, jednak przerywa go i wylacza aplikacje.
2 votes -
Dont' use the subscription service if you work for Amazon as its broken
subscription service
2 votes -
Adobe shortcut on desktop unable to be deleted unless admin and it keeps getting added back no matter how many times IT deletes it!
Stop adding the Adobe shortcut on desktop that users are unable to deleted unless admin privileges are entered. Every update its another email to IT to ask them to delete it.
11 votes
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