420 results found
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Customer Support
The customer service for one-time license purchase is pathetic, once I go on the chat option, the AI has no clue, and the agents keep passing me on to other agents. No one has an idea what to do. Customer support is equal to some 3rd rate homegrown company.
4 votes -
Adobe Reader won't update if the ***** desktop is locked
I don't want programs randomly creating shortcuts on my desktop, so I deleted everything in C:\Users\Public\Desktop and locked that folder (if I want stuff on my desktop I put it in C:\Users<my name>\Desktop).
The problem is that now when Adobe reader tries to update, it says that the update failed because it can't create a shortcut in C:\Users\Public\Desktop. But that's just the point, I don't want it to create a shortcut there. I want it to update anyway, but without creating a shortcut.
If it can't create a desktop shortcut, it should just ignore that and update anyway. Or even…
8 votes -
Acrobat Lite Edition
All I want to do is:
- Combine PDFs
- Remove pages
- Rotate pages
- Basic editingI'm not going to spend $450 USD on Acrobat Standard, and I'm certainly not going to waste money on a yearly subscription for a product I only use a few times a month.
If an "Acrobat Lite" version were offered for $150 USD or less, I would purchase it, but since they don't, Adobe makes $0 off me.
2 votes -
fajne, ale...
poprawcie aplikacje stacjonarna, bo po aktualizacji windowa (jakis miesiac temu) przesal mi sie program uruchamiac. Inicjuje proces uruchamiania sie, jednak przerywa go i wylacza aplikacje.
2 votes -
Dont' use the subscription service if you work for Amazon as its broken
subscription service
2 votes -
Admin Console user usage
Can we please have the ability to view the usage history of Acrobat Pro by users? It would help in determining licensing management.
6 votes -
Requesting a new report in the Console that shows a list of users that were assigned a license but have not downloaded the product yet.
A new report in the Console that shows users who have not downloaded the program after a license has been assigned to them.
1 vote -
Adobe shortcut on desktop unable to be deleted unless admin and it keeps getting added back no matter how many times IT deletes it!
Stop adding the Adobe shortcut on desktop that users are unable to deleted unless admin privileges are entered. Every update its another email to IT to ask them to delete it.
9 votes -
Make Adobe Great Again
Not having the ability to utilize the 64bit versions of Pro and Reader is enraging and short sighted. People who develop PDFs need the ability to test them in Reader as the vast majority of users install Reader. There are also use cases where it is impractical to be consistently signed in, which then means you can no longer utilize PDFs at all. This is dumb and how it did not occur to your product team boggles the imagination. Please either restore the ability to use both products on the same machine, or at the very least allow access to…
1 vote -
Automated report of user list with product assignments
I would like to request the ability to set up a scheduled daily or weekly report that would email me a .csv list of my users with the products that are assigned to them. I currently have to log into my Admin Console and download this report, but and automated report, even in the form of an email notification indicating that my report is ready to download, would be very useful. thanks
1 vote -
Send monthly Creative Cloud invoices to my email automatically
I know how to access my invoices but it is a hassle, time consuming and easy to forget.
Please send me my invoices by email automatically.
I shouldn't have to log into my creative cloud account, find my latest invoice and click an email me button. Creative Cloud should send me my invoice automatically.
Adobe is able to send me tips, marketing information and other rubbish automatically but the one thing I want, it can't do.
The people reviewing these messages seem to think it is smart to ignore requests by many hundreds of people or even to merge it…
32 votes -
Manage non-active user subscriptions
A date of last logged on or usage would be helpful in managing user subscriptions who hasn't used the Adobe product in the last 2-3 months. This will help remove abandon subscriptions.
2 votes -
Adobe Acrobat Pro (64-bit) update loads way too long
The update loads tool long: it stops at 90%, continues to progress but does not go further.
What is the problem?
Tell, please, how to solve it or it is ok?1 vote -
Features not being used in the last x days
Much like another feature being requested, I would like to see a breakdown in the Admin console of not just licenses allocated or used, but also when they were last used.
For example, do I have a user that just opens/reads PDF's all day and doesn't need Standard DC, or do I have a user that isn't using all the features of Pro and could be downgraded to Standard?
We have close to 3,000 users of Adobe products, it is going to be a tedious pain in my rump if I have to automate the removal of ALL the installed…
2 votes -
Ability to disable the creation of a desktop shortcut on Windows
Please add the ability to disable creating a shortcut to the desktop when installing on Windows.
58 votes -
Acrobat DC uninstalls Acrobat Reader
When installing even the testversion of Acrobat DC the Acrobat Reader disapears. Seems to be uninstalled. After the trial I need to uninstall Acrobat DC and install the Reader again. This is not acceptable, as there is no hint at the installation of Acrobat DC!
2 votes -
Edit User Display Name in Admin Console
Since the upgrade to Business IDs, I am no longer able to edit user display names from the Admin Console. Please bring back the ability for admins to edit their user's profiles.
2 votes -
Ability to run a report on my users that shows who is actively using Adobe Pro Monthly\Week\Year
License Management
1 vote -
Include Direct Installer links for Acrobat DC to the Adobe Admin Console Create a Package options
The "Create a Package" option of the Adobe Admin Console's Packages link for enterprise licenses only offers a "Self-Service Package" that does not allow for MECM deployment and Customization Wizard customizing, or a "Managed Package" that also forces the Creative Cloud Application Desktop Manager.
Please include the third option of a Direct Installer Package that allows us to find, download, and customize an Adobe Acrobat-only installation (https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-downloads.html).1 vote -
TRASH
No matter how hard I try, my Acrobat DC desktop version will not install. Paid for and everything and it doesn't work.
1 vote
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