577 results found

1. Can't type when I try to search

   I can't type when I try to search keywords in a PDF document after updated into the newest version of Adobe Reader.

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   1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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2. Accessibility checker, Reading Order Window and Accessibility Tags is not allowing me to fix tables

   I feel like the Adobe Acrobat Accessibility Tools are haunted. I reinstalled it this morning, but the earlier version kept giving me Encoding issues (which meant it read it letter by letter). The reinstall fixed that problem but now I cannot fix tables. I need to retag tables, but I don't want to retag the entire document. It also auto-tags it incorrectly, picking up the Table title and sections as paragraphs.

   I deleted the incorrect item structures and tried to retag the table as a table using the Reading Order window. Nothing happens when I try to tag the table as a table. I can tag the tables as paragraph items. Just not tables.

   Not sure what to do to make the table accessible - can there please be an easier way to do this?

   I feel like the Adobe Acrobat Accessibility Tools are haunted. I reinstalled it this morning, but the earlier version kept giving me Encoding issues (which meant it read it letter by letter). The reinstall fixed that problem but now I cannot fix tables. I need to retag tables, but I don't want to retag the entire document. It also auto-tags it incorrectly, picking up the Table title and sections as paragraphs.

   I deleted the incorrect item structures and tried to retag the table as a table using the Reading Order window. Nothing happens when I try to tag the table… more

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   1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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3. CRITICAL BUG: Link Alternative text is NOT accessible (07_11_23)

   Link Alternative text is not accessible -- the latest version of Acrobat is not creating an /Alt entry in the Tag Element when you add alternative text using the Link Alternative text box. Therefore, alternative text added with version 2023.003.20215 Acrobat DC Pro will not be read by a screen reader or other AT. Previous versions of Acrobat created an /Alt entry in the Tag Element when Alternative text was added to a Link Tag. This version does not.
   What is the purpose of providing an Alternate Description for Links field if it will not be accessible to AT? If there is a purpose then you should note to users that "this field will not be accessible to AT".

   Link Alternative text is not accessible -- the latest version of Acrobat is not creating an /Alt entry in the Tag Element when you add alternative text using the Link Alternative text box. Therefore, alternative text added with version 2023.003.20215 Acrobat DC Pro will not be read by a screen reader or other AT. Previous versions of Acrobat created an /Alt entry in the Tag Element when Alternative text was added to a Link Tag. This version does not.
   What is the purpose of providing an Alternate Description for Links field if it will not be accessible to AT? If… more

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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,

   Thanks for reporting the issue. This is fixed in the latest update of Acrobat Pro DC. Please update to the latest version and check. 

   Incase you face any issue, please connect with us.

   Thanks

   Rachit

4. Tags

   Hello, I am having issues with Adobe rearranging the tags when I click save, also some tags show its text multiple times. What do I do?

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5. Get with the program and make a dark mode.

   We live in the future now. the 90's were more than 20 years ago. I am uninstalling your product & using someone else's because you couldn't be bothered to provide basic accessibility. Nobody needs to ruin there eyesight for Adobe.

   3 votes

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6. <Caption> tag from Caption style in Word - PDF Maker

   When using PDF Maker to export a tagged, accessible PDF from MS Office applications, use the Caption paragraph style to identify and create the <Caption> tag in the PDF.

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7. Enable Scrollbar Position Options

   Allow option to move tools and scroll bar to left-hand side for left-handed tablet users.

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8. Menu items for cycling between documents in Acrobat so in macOS we can create our own shortcuts.

   On macOS we can set our own shortcuts to most application using the System Preferences > Keyboard Shortcuts> Application Shortcut tab.

   This is a basic accessibility requirement to my mind, and if it doesn't exist already, it needs to exist.

   But there needs to be Menu Bar commands in the Acrobat Menus to actually hook to that function in the first place. Far as I can tell Acrobat doesn't have menu commands to do that.

   All the other Adobe apps I use in Creative Cloud suite (most of them) have a a command for that (shortcut "`"/"~" keys) but I prefer those used in browsers etc and Finder itself for that matter(!) "{" left "}" right because it's an easier combo than dropping the Shift key in and out.

   Is there somewhere else to do FR, for exmaple some apps like InDesign has a seperate forum for devs, beta users and FRs.

   EDIT>
   I found out on the Adobe community forums that 'control' + 'tab' cycles through document windows, but it would be good to have menu hooks for it in addition to actually making it obvious that 'control' + 'tab' is a thing. Its unconventional for Mac software to use the control key for shortcuts (its a windows thing) except in 3D apps and the like where they literally have hundreds of shortcuts for tools and processes.

   On macOS we can set our own shortcuts to most application using the System Preferences > Keyboard Shortcuts> Application Shortcut tab.

   This is a basic accessibility requirement to my mind, and if it doesn't exist already, it needs to exist.

   But there needs to be Menu Bar commands in the Acrobat Menus to actually hook to that function in the first place. Far as I can tell Acrobat doesn't have menu commands to do that.

   All the other Adobe apps I use in Creative Cloud suite (most of them) have a a command for that (shortcut "`"/"~" keys) but I… more

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9. Incorrect status for agreements

   I've found a bug in the document cloud. I have several agreements that were sent out for signature by 4 signers. Some of these agreements are showing 3 of 4 completed in the status column but when you review the activity it shows that all 4 signers have completed the signature. Is there a way to force a record update to correct this?

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10. Voice to text functionality needs to be much easier to use!

    I'm dyslexic and use "voice to text" a lot to make life easier and increase my productivity.
    I'm writing this feedback because I'm increasingly getting very frustrated with PDFs and more specifically Adobe. Every time I try to "voice to text" within a PDF I find myself searching for the function and then being even more disappointed in the results.

    PLEASE, PLEASE focus more on the usability of these functions and dare I say make them more accessible!

    3 votes

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11. Chat

    The chat window won't let me scroll up past 2-3 messages. This is stupid because the rep had given me a link to come here and I couldn't get back to it.

    Additional comment: We all know companies don't want to actually ever talk to their paying customers, but making us type the SAME question more than five times in that auto chat before we get a live person is particularly bad form.

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12. Bug: Can't tag content that was mistakenly tagged as Artifact

    I was preflighting a pdf for accessibility, and noticed a few pieces of text that had been mistakenly tagged as Artifact. I selected these in "Content", Right-click and "Remove Artifact". But now I can't tag these at all. They're not to be found in the tag panel or the read order panel, but they're visible and still there in the Content panel -. I think this is a bug. I tried using "Find" but the content was not found.

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13. Highlighting/basic annotations in reflow mode

    Kudos to you for making a reflow mode available for all PDFs, which is a huge help to us vision impaired folks. It would be absolutely amazing if there was some way to even just highlight text while in reflow mode. That way those who have to use reflow mode can also use this basic feature of any pdf reader application.

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14. adobe is slow to search and move big pdf files in my 4 gb ram 256gb ssd laptop but it runs smoothly on foxit reader

    adobe is slow to search and move big pdf files in my 4 gb ram 256gb ssd laptop but it runs smoothly on foxit reader

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15. Tagging Links

    In the Accessibility Check box, you should include the option of selecting a link and tagging it as a link so the option is readily available.

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16. Artifacting Error -- Still

    Reopening the bug notice from 2019.
    The artifacting error is not fully functioning within Acrobat's tools as of July 2022 with the current beta version.

    @Rachit/Adobe, please reopen this case.
    See original post at https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/34682290-artifacting-error

    SUMMARY (July 2022):

    -- Incomplete action from the CONTENT panel. Leaves an empty <Figure> tag that must be manually deleted.

    -- Incomplete action from the TAG panel. Leaves an empty <Figure> tag that must be manually deleted.

    -- Partially complete action from the ORDER panel. It artifacts the content and removes the <Figure> tag ONLY for images. Path/Vectors are incomplete and their empty <Figure> tags must be removed manually. <Figure> tags are left in both the Tag and Order panels.

    -- Completes the action using the ORDER TOOLS panel (TURO). It artifacts the content and removes their <Figure> tags for both images and path/vectors in both the Tag and Order panels.

    Yey!

    Details:

    From the Content panel:
    1. Right-click, select Change Tag to Artifact.
    2. It does tag the content as artifact, but leaves an empty <P> or <Figure> tag in the tree.

    From the Tags panel:
    1. Expand the tag to show its yellow content container box.
    2. Right-click on the content container, select Change Tag to Artifact.
    3. It does tag the content as artifact, but leaves an empty <P> or <Figure> tag in the tree.

    Note: Can't select the tag itself <P> or <Figure> and artifact both the tag and its content at the same time.

    From the Order TREE:
    1. From the tree, select the element, Right-click, select Tag as Background/Artifact.
    2. It works for IMAGES, but not for PATH/vectors.
    (See screen capture 4)
    Path/Vector elements are STILL in the Order tree, and an empty <Figure> tag is left in the TAG tree, too.

    From the Order Reading Order Panel (TURO tool panel):
    1. From the page, select the element, and select Background/Artifact from the tools panel.
    2. It works correctly for both Path/vector and image <Figure>s.
    3. Tag tree is correct, too.
    (See screen capture 6)

    Reopening the bug notice from 2019.
    The artifacting error is not fully functioning within Acrobat's tools as of July 2022 with the current beta version.

    @Rachit/Adobe, please reopen this case.
    See original post at https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/34682290-artifacting-error

    SUMMARY (July 2022):

    -- Incomplete action from the CONTENT panel. Leaves an empty <Figure> tag that must be manually deleted.

    -- Incomplete action from the TAG panel. Leaves an empty <Figure> tag that must be manually deleted.

    -- Partially complete action from the ORDER panel. It artifacts the content and removes the <Figure> tag ONLY for images. Path/Vectors are incomplete and their empty <Figure> tags… more

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17. BUG: Acrobat DC randomly making text or images disappear when changing reading order

    When reordering the reading order of items on the pages of an audit report, Acrobat randomly removed text on pages that I wasn't even looking at. I tested it out on another file and discovered the text disappears when you hit save. Up until then everything appears fine.

    Acrobat was also making random layers of embedded pdf maps disappear when when trying to add alternative text, and there is no option to simply edit the SLUG text instead.

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    3 votes

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18. Add support for nested alternate text in lists

    When tagging lists, I frequently encounter symbols or acronyms that need actual text. Removing them from the list would actually make the pdf less accessible. Why isn't this a feature?

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19. Table Summary function

    Table Summary function does not update using "check again" to check accessibility tool again after adding table summary. It simply says table summary skipped, even after it was completed. I have attached my sample table pdf and accessibility report below. Also the screen shot showing that table summary was added. This occurs in all pdf documents that originate in Excel not just this sample. So it is systemwide as i have tested multiple separate source docs. Also, uninstalled and re-installed the software and rebooted the computer after uninstalled and re-installed. Issue still persists. Please note it used to work without the bug. Ideas?

    Table Summary function does not update using "check again" to check accessibility tool again after adding table summary. It simply says table summary skipped, even after it was completed. I have attached my sample table pdf and accessibility report below. Also the screen shot showing that table summary was added. This occurs in all pdf documents that originate in Excel not just this sample. So it is systemwide as i have tested multiple separate source docs. Also, uninstalled and re-installed the software and rebooted the computer after uninstalled and re-installed. Issue still persists. Please note it used to work without… more

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20. MacOS Acrobat Pro DC 2021.007.20099 - Bug - Select Document Title in Initial View

    Bug Report - MacOS 12.1 - Acrobat 2021.007.20099

    • Selected document title in initial view and saved pdf
    • Reopened pdf and filename shows in initial view instead of document title
    • Tested pdf by opening it in Acrobat Reader and the document title shows in initial view
    • Didn't have this issue until I upgraded the MacOs and Acrobat Pro.

    3 votes

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