364 results found
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Chat
The chat window won't let me scroll up past 2-3 messages. This is stupid because the rep had given me a link to come here and I couldn't get back to it.
Additional comment: We all know companies don't want to actually ever talk to their paying customers, but making us type the SAME question more than five times in that auto chat before we get a live person is particularly bad form.
3 votes -
Bug: Can't tag content that was mistakenly tagged as Artifact
I was preflighting a pdf for accessibility, and noticed a few pieces of text that had been mistakenly tagged as Artifact. I selected these in "Content", Right-click and "Remove Artifact". But now I can't tag these at all. They're not to be found in the tag panel or the read order panel, but they're visible and still there in the Content panel -. I think this is a bug. I tried using "Find" but the content was not found.
3 votes -
Highlighting/basic annotations in reflow mode
Kudos to you for making a reflow mode available for all PDFs, which is a huge help to us vision impaired folks. It would be absolutely amazing if there was some way to even just highlight text while in reflow mode. That way those who have to use reflow mode can also use this basic feature of any pdf reader application.
3 votes -
Tagging Links
In the Accessibility Check box, you should include the option of selecting a link and tagging it as a link so the option is readily available.
3 votes -
BUG: Acrobat DC randomly making text or images disappear when changing reading order
When reordering the reading order of items on the pages of an audit report, Acrobat randomly removed text on pages that I wasn't even looking at. I tested it out on another file and discovered the text disappears when you hit save. Up until then everything appears fine.
Acrobat was also making random layers of embedded pdf maps disappear when when trying to add alternative text, and there is no option to simply edit the SLUG text instead.
3 votes -
Add support for nested alternate text in lists
When tagging lists, I frequently encounter symbols or acronyms that need actual text. Removing them from the list would actually make the pdf less accessible. Why isn't this a feature?
3 votes -
Too much garbage in opening a document. Less is more.
Too much garbage in opening a document. Just open it. Less is more.
3 votes -
default font colours
Please allow a setting for a default colour in the editing section! This such a pain in my butt to have to change every single time I enter my data!! this surely cannot be that hard a problem to fix & there is many people looking for the same result as me, why are you not solving this??
3 votes -
Table Summary function
Table Summary function does not update using "check again" to check accessibility tool again after adding table summary. It simply says table summary skipped, even after it was completed. I have attached my sample table pdf and accessibility report below. Also the screen shot showing that table summary was added. This occurs in all pdf documents that originate in Excel not just this sample. So it is systemwide as i have tested multiple separate source docs. Also, uninstalled and re-installed the software and rebooted the computer after uninstalled and re-installed. Issue still persists. Please note it used to work without…
3 votes -
MacOS Acrobat Pro DC 2021.007.20099 - Bug - Select Document Title in Initial View
Bug Report - MacOS 12.1 - Acrobat 2021.007.20099
• Selected document title in initial view and saved pdf
• Reopened pdf and filename shows in initial view instead of document title
• Tested pdf by opening it in Acrobat Reader and the document title shows in initial view
• Didn't have this issue until I upgraded the MacOs and Acrobat Pro.3 votes -
Reflow View - file corruption, pages gets "stuck" in reflow View or change orientation
Have had problem with several files becoming corrupted by using Reflow View. Two things happen:
1. Some pages get "stuck" in reflow even after closing and reopening the file.
2. The format of some pages changes to Portrait or other design changes occur.3 votesHi Rae,
I checked the details provided by you. There is no issue here. If you open the original file and click on Actual Size in menu, you will see the same exact view that you see after reflow. The view is actually shown in actual size after reflow.
Keep the view in Zoom to Page Level to see the full page view.Please confirm if this resolves your concerns.
Thanks
Rachit -
Read-out bug
I want to report a bug in the read-out loud feature of Acrobat Pro DC. I’m using a Mac (Mojave), and I have already set its accessibilty options to my favorite system voice and speaking rate. I thought I’d have a PDF doc read out aloud while I work on some graphics. The default voice was meh-next-to-terrible, so I looked under preferences for an option to change voice. I found it and was happy to find a long list of available voices, including the ones I already have installed on my computer. So I selected my favorite voice and tried…
3 votesHi,
Thank you for connecting with us. I understand your concern here. Currently we have to select the voice from Preferences and then check the voice on pdf.
Also we have kept this request in our radar. We currently do not have any plan to implement it but you may see it in future releases.Thanks
Rachit -
Accessibility- Reading order pause
I am just updating my resume to be more accessible to vision impaired. I am having trouble with some items running together in read-aloud.
In Adobe Acrobat Pro DC
My favoured option would be that we have the option to insert a <pause> object in the reading order.
If this is not possible, can you change Read-Aloud to pause between elements.
3 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Please connect with us incase you need any help. Also please checkout the latest features by updating to the latest version.Thanks
Rachit -
Please remove "Please wait while the document is being prepared"
Please switch off "Please wait while the document is being prepared" displayed each time I open a document. This feature is necessary only for selected users and hampers very much typical program use.
3 votesHi,
Since the issue is resolved for you, I believe we can close on this now. Also, we would try to improve the experience for you on your suggestions in the coming future.
Please feel free to contact us in case of any issue.Thanks
Rachit -
BUG REPORT: accessibility issue on PDF export from InDesign
The latest version of InDesign exports PDF's in which most all the tagged content is in an Xobject container, making accessibility remediation MUCH MORE DIFFICULT. This is a huge step backwards. Attached are two examples, from the same client, annual reports- last year's was fine, this year's has all the xobject issues. Please advise, help, fix, something!!!
3 votesHi Chris,
I review the files and I believe you would have to report the issue to Indesign as this would be resolved from their end.Feel free to contact us in future.
Thanks
Rachit -
Only few fonts are supported
Version is compatible only with few fonts.Eg when I download tata mutual fund statement it shows in proper english in other apps..Where as in this app it shows me Portuguese and alignment is completely rubbishy....Never faced such type of issue earlier
3 votesHi,
Since I haven’t heard from you, I believe the issue is resolved for you.Feel free to contact us in future.
Thanks
Rachit -
Dark Mode for Adobe Acrobat Pro on MacOS Mojave
Dark Mode. Just flip the white to black and vica versa. Put the option in View-->Dark Mode
3 votesHi,
I understand your concern and we are working to make a better experience for our customer. I believe that this resolved your issue.Feel free to contact us is there is any issue.
Thanks
Rachit -
Reading experience dyslexics
Hi! I have ADHD and dyslexia. I think it's kind of vital to improve the reading experience at the Acrobat reader. Microsoft has done a good job with the Edge epub reading features, would be nice to have some of these features to improve reading acessibility.
3 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Feel free to contact us if you need any assistance.
Thanks
Rachit -
Text-to-speek SELECTED text only
I don't know how Acrobat has not allowed for a Text-To-Speech option of SELECTED text only yet. It's an amazing tool for people with disabilities... especially those who need text read to them.
It is extremely frustrating having to listen to the text of a document from the begining if you only need the last paragraph read allowed. Extremely disappointed Adobe hasn't stepped up their game.
3 votesHi,
We understand your problem here. We are continuously working in making a better experience for our customer.
We have kept it in our radar and will implement in the near future.Thanks
Rachit -
Accessibility check rejects manual line breaks from InDesign
when a file is exported to Acrobat from InDesign, the accessibility checker rejects every manual line break in the document. There is no fix offered in Acrobat. Please fix.
3 votesHi,
Thank you for reporting the issue. Feel free to contact us if you face any issue further.Thanks
Rachit
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