Acrobat for Windows and Mac

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. How do we retract a document once sent for signing?

    I sent a document out for signing and it is missing a component. I need to retract the document and recreate with additional information. Can this be done

    1 vote

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  2. More Integration Between Acrobat PDFs and Adobe Sign or Similar Features

    I spent countless hours learning and writing JavaScript for a fillable PDF that calculated the rates of products, based on information entered into other fields in the same form, it also conditionally made certain fields required or hidden or made them visible again based on what was entered into a certain field or whether or not a checkbox was checked, and lots more. Then when my company needed the form moved into Adobe Sign, I learned that all of that work went out the window, because Adobe Sign did not support JavaScript and had it's own "language" of sorts that…

    1 vote

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  3. Security when requesting signature.

    In insurance we have to have a few forms signed by the insured. After they sign the forms we attach to the closing report. But using this, when it gets signed the pdf is locked. We cannot save and attach to the closing report. The only thing I could do is print it out, re scan it and then attach to closing report. This is way more work than necessary. We should be able to have without security so we can save and attach to our report. This way does make it easier.

    1 vote

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  4. Adobe Sign

    I cannot copy and paste any text into the message area. Its awful. I have to retype my instruction to my clients over everytime I send docs out. Also I can't place my logo or signature greeting at the bottom, makes me look unprofessional. If there is an option for this please do tell because I don't see it.

    1 vote

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  5. When working with a document in Adobe Sign, the "Send" button is hidden behind a "Contact Us" bubble

    Don't hide the send button behind the Contact us bubble! Just lost an hour (and so did your customer service person) trying to figure out why I could not send a document.

    1 vote

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  6. Acrobat 2020 Standard Suppressed Sign-In Required

    From the previous versions I was able to use the Licensing identifiers (LEID) to suppressed the Sign-in Required after a new Acrobat installation. Now with Acrobat 2020 Standard - I'm not able to suppress it. Is this a bug in the new 2020 version?

    adobe_prtk --tool=Serialize --leid=V7{}AcrobatESR-20-Win-GM --serial=XXXX-XXXX-XXXX-XXXX-XXXX-XXXX --regsuppress=ss

    Please advise

    1 vote

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  7. You changed the font in Adobe Sign, it's very hard to read now

    In the latest update to Adobe sign, you've done something to the document processing font. It's now very hard to read. Not everyone who uses this software has 20/20 vision. Please use a bolder more legible font (or return it to the previous font being used, which was fine).

    1 vote

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    1 comment  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  8. Sign in to Adobe software process locks up/corrupts files

    This new thing you have where you require users to sign into your software EVERY DAY sometimes multiple times a day is buggy and annoying. If I try to print to PDF from Excel and I don't have the Adobe Acrobat open on my desktop and signed into my account, it won't print the PDF until I sign in. Additionally if I have a legacy PDF, and I'm not logged in when I try to print it, it often times corrupts the file and I have to create a new PDF. I'm not sure who thought it was a good…

    1 vote

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  9. Show autosized font in Adobe Sign agreement

    As of February 2021, when typing text into a field with font size set to Auto, the text does not show to the signer as having autosized itself. It appears as the same size, but if there is more text than will fit in the space of the field, an ellipsis appears at the end and the text shows as cut off. It does appear autosized correctly when the final document is created (after all parties have signed). But users consistently report back a problem when they see that the text appears that it will be cut off in the…

    1 vote

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  10. Add flattening ability to print electronically signed documents

    I just spent a lot of time with support in order to print a document that I had signed with Adobe Sign. I understand that Windows has this ability but I have a Mac. Thank you.

    1 vote

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  11. Customized pre-populated form message

    I include the same message with each form I send out for signature. Rather than having to copy/paste it into each individual form, I would like to save my customized message so that it pre-populates on each form automatically. The current message, which I have to delete each time to enter my own message, says: Please review and sign this document.

    1 vote

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  12. Signing in

    Every few days I have to sign into acrobat before continuing. It texts my phone and then I have to put my password in. Really? This is completely over the top and no other services do this. It is a waste of my time and really frustrating - can you let me know if there is a way to ensure I stay signed in please

    1 vote

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  13. AdobeSign Reporting Customisation

    The current activity reports in Adobe Sign are good when they can be exported as a csv file...however, so that my team can use the data properly, I need to re-format and extract specific data from the 70+ data fields within the csv file.

    I propose a custom reporting function where users can select specific transaction data (i.e. recipient name, date signed, time signed, agreement name) and export this information as required. The CSV files also don't alwasy export exactly the same data fields - I've run the same report twice in 2 weeks and one has 3 extra fields…

    1 vote

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  14. initials field in adobe sign still requires a signature from that person

    When you assign a person as a signer and a second person to initial through adobe sign, Adobe requires the second person who is only supposed to initial the document to also sign and email stamps their signature. You should be able to control who does what within the document like DocuSign does.

    1 vote

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  15. Change Signature Time Zone

    How do I change the time zone configured in adobe signature? There does not seem to be an option to change the general settings.

    1 vote

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  16. What's the purpose of Digital Signature? Why Digital signature requires validation from receiver.

    I have been informed that digital signature is much more secure compared to e-signature, so digital signature sounds like a better option over e-signature.
    I don’t understand the need of a self-signed document which is valid on my laptop but when I want to send it to someone, the signature is no more valid! The message appears on top blue ribbon that one of the signatures has a problem.
    After talking to Adobe customer service, it has been advised that the receiver has to validate my signature on their side.
    What´s the point of having a document self-signed with a…

    1 vote

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  17. Adobe Sign - Resend Signed Forms

    I currently have a standard form I use for signatures that has to be signed twice but at different time points (primarily used for goal tracking). After it is signed the first time, I am unable to send the form for the follow-up several months later to the same recipients. It would be nice if some type of feature could be added to allow this.

    1 vote

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  18. The forms cannot be interlinked so that the information entered in one form appears automatic

    The forms cannot be interlinked so that the information can be entered in one form appears in multiple forms

    0 votes

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  19. Digital signature from mobile phone

    While the fill and sign function has the wonderful option to sign from a mobile phone (using the fill and sign app) - it doesn’t have an option to protect the signature with a password. Luckily the “certifications” function has a digital signature option that IS protected by password, however unfortunately there is no way to use this function from a cellphone - only from a computer , which is a shame. Many people prefer to quickly and easily sign things on the go using a cellphone, while protecting their signature with a password. some food for thought. Thanks

    1 vote

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  20. Distribution List for Adobe Sign Document

    It would be nice if you could save the recipients for a Adobe sign template essentially creating a distribution list for the document and being able to save it. I have created an exiting employee checklist that the same people have to complete for each exiting employee. It would be nice to have the emails saved for the designated areas and only have to prefill the terminated employee's info

    1 vote

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