Acrobat for Windows and Mac

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • My feedback
  1. "an invalid json was specified"

    I get the following error after specifying were the recipients should sign:

    "Could not Send"
    "an invalid JSON was specified"

    It works when I send it to my personal email but doesn't work when i send it to the intended recipients.

    I also tried to change the language and removed the special characthers and it didn't work.

    Please help me with this.

    Thank you

    2 votes
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    2 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to redact sensitive data from a signed document

    Need to be able to remove sensitive information (such as tax file numbers) from forms and other documents after they have been signed but before they are uploaded into a CRM because of privacy issues. We still may need to send the signed original documents (i.e. no redaction) to product providers to be actioned.

    1 vote
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    1 comment  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  3. Audit report for each document

    Audit report

    Request - to have the audit report download with each individual document that is signed by the client.

    If I send a client an envelope to sign 5 documents, then we only gain one audit report. If 2 of these documents need to go to a thrid party they will not accept them as the audit report and the document signed are downloaded in separate files, they sometimes require the document signed to have the audit report enclosed in the signed file.

    This causes an issue for our clients as the work around is to send them 5…

    1 vote
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  4. Adobe Sign - We can't make a second signatory date field required unless it's a text field.

    When entering two signatories - The first signatory with a signature line, print line, title line and date line, they are automatically required by a red *. When there is a second signatory, the fields are all required except for the date. This should also be able to be mandatory. If you change this to a text box then you can make it mandatory. You should be able to format it like the date and make it mandatory like the first one.

    1 vote
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  5. Adobe Sign freeze issue

    Adobe Sign frequently freezes when entering the request for signature page. This has been an ongoing issue on multiple workstations in our office.

    1 vote
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  6. Zapier Integration

    Integration with Zapier.

    We currently use Adobe Sign to send our application to applicants, with a signature request. It does take a few moments to set things up for this to be sent. It would be a great time saver if we could set up a zap in Zapier to automatically send this document with the signature request and the email already filled out.

    1 vote
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  7. fill and sign text message mobile

    Hello - It seems like the sign and fill functionality requires an email address. A few people I need to send a document to do not have an email address and would like to know if there's an option to text them the document to sign.

    Thanks.

    2 votes
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  8. Fill & Sign with multiple signers is giving the wrong signature field type for the first signer

    Change the workflow so the signature fields are all of the same type. Right now the first person in the list gets a strange signature/email hybrid and the others get a standard Signature field.

    Please give the first person the standard signature field, as well.

    I checked for updates so I know I have the latest Adobe Acrobat Pro DC

    1 vote
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  9. Adobe Sign--Multiple Bugs

    I haven't been able to send a PDF for signature for going on four hours. Now, I'm receiving the following error (internal server) screen, which doesn't disppear even after I've hit "OK." This follows errors in which Pro DC asked me if I was connected to the Internet (I was) and also asked me to sign out and sign back in again--I tried this, and Pro DC wouldn't actually allow me to sign out. Then, upon restart, it asked for several minutes to install some update before returning to the aforementioned errors--i.e., Adobe Sign is a complete mess for me…

    1 vote
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    1 comment  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  10. Internal server error

    Every time I try to prepare a PDF for signature I am receiving this error. I am paying for a service and have time-sensitive documents that need signatures.

    1 vote
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    1 comment  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  11. Internal Server Error

    When attempting to log into Sign, we get an Internal Server Error.

    1 vote
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    1 comment  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  12. adobe sign

    I have noticed a couple of limitations with Adobe Sign. Are there any work arounds for these:

    1) Once I send a document out for signatures and it comes back signed I am unable to send it on to anyone else to have it signed. It will not allow me to save the document even to resend.

    2) It will not allow me to rotate a document that is scanned in to put the signature upright or turn the signature field.

    3) Is there a way to organize documents so that you can easily view documents still out for signature…

    1 vote
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  14. Default Date / Time Zone

    Would like the option to change the default way that the date shows and for the date to use the local time zone not GMT

    1 vote
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  15. Zapier Integration

    Is there any chance that Adobe will integrate with Zapier as DocuSign does please? We use Adobe Sign but have to make a decision on what we do going forward as we need the integration with Zapier.

    2 votes
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  16. 1 vote
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    1 comment  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  17. Adobe Sign - Able to add an expiration date to a needed signature

    Would be great if in addition of setting a reminder, we would able to set an expiration date of when the document needs to be signed. For example, if the signee has 7 days to sign the document, the document will not allow signature after day 8 or 30 days after deadline. Setting up a deadline for signature would be nice to have

    2 votes
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  18. Adobe Sign - able to modify/change who needs to sign the document

    Once the request for signature is sent, able to modify/change who needs to sign it. For example, I sent a document via Adobe Sign to my mgr but Mgr asked that it go to my VP for signature. Didn't see any option to remove my manager and add my VP after request had already been sent.

    2 votes
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  19. BUG REPORT: Viewing In-Progress Agreements in Acrobat Pro DC

    BUG REPORT: I am unable to view in-progress agreements made with Adobe Sign via the desktop app Acrobat Pro DC. After sending out an agreement for signature for multiple parties, I wanted to check its status. Using Acrobat Pro DC, I clicked "All Agreements" under the "Sign" category in the left sidebar. Acrobat asks me to sign in again. I use Google OAuth as the sole login method to my Adobe account. The login page asks for my password. So, I cannot login. I had to use my browser instead.

    Adobe Acrobat Pro DC Version 2020.009.20067
    Windows 10 64-bit

    1 vote
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  20. Tracking Transaction Limits

    Adobe Sign has transaction limits (https://community.adobe.com/t5/adobe-sign/adobe-sign-transaction-limits/td-p/10892151?page=1). Currently, other than manually counting your transactions, there isn't a way to track the number of transactions you've completed and thus, no way within Adobe to know how many transactions you have remaining for the year. Please consider adding this so that users can easily see how many transactions they've completed and how many they have remaining.

    1 vote
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