Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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  • Selectthe feedback forum for your product.
  • Browseideas and vote for the ones you like.
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  • Ifyour feature idea or issue is not listed, post it.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • Hot ideas
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  • My feedback
  1. Changing Default Tools on new menu

    I like the quick-access to the Tools in Acrobat, but please allow us to select WHICH 4 tools we see. The defaults are Create PDF, Export PDF, Fill&Sign, and Protect, but in my workflow, I almost never use these tools. I use Edit PDF, Combine Files, Organize Pages, and Prepare Form daily, and would very much like to have these on my front page.
    Also, I have the Mobile app already. How do I get rid of the ad asking me to download it?

    1 vote
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    Need Info  ·  3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Invoice in CAD for Canadian Companies!!!!!!!!!

    There is nothing more frustrating that being invoice in USD when we are in Canada! It is a doable thing to add another currency to an accounting program. SO DO IT!

    1 vote
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    Need Info  ·  2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Creating PDF from Office 365 Mac MS Word Results in a Network Error Unrelated

    Case ADB-7492668-J6J4 -Word file is uploaded with embedded fonts as per Preferences (see attached) to the document cloud and then PDF converting Acrobat provides following error (see attached) "Acrobat PDF Conversion could not be completed. This could be due to a network error or if there is no valid Acrobat online service membership." If you go through the same process except NOT embedding fonts the same document will convert to PDF without error. However, the fonts in the PDF file are now different in the Word file as they are no longer embedded. When using a MS OS and upload…

    3 votes
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  4. DC disappears (crashes) after new scan

    Fujitsu fi-7160 scans disappear (crash) using the "Create new from scanner" option only. All other scanning works as intended.

    the same issue occurs with WIA or the Twain drivers. All drivers and the program is fully updated.

    Please help

    Ed Brooks


    • <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    • <System>
      <Provider Name="Application Error" />
      <EventID Qualifiers="0">1000</EventID>
      <Level>2</Level>
      <Task>100</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2019-05-17T17:28:02.962994900Z" />
      <EventRecordID>70746</EventRecordID>
      <Channel>Application</Channel>
      <Computer>KCO-1021.kuenzicpas.local</Computer>
      <Security />
      </System>

    • <EventData>
      <Data>Acrobat.exe</Data>
      <Data>19.12.20034.1161</Data>
      <Data>5ccb9be1</Data>
      <Data>ucrtbase.dll</Data>
      <Data>10.0.17134.319</Data>
      <Data>c1f0557a</Data>
      <Data>c0000409</Data>
      <Data>000a24cb</Data>
      <Data>4528</Data>
      <Data>01d50cd5c99f40b6</Data>
      <Data>C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe</Data>
      <Data>C:\Windows\System32\ucrtbase.dll</Data>
      <Data>3b536a66-c051-4f0d-9b70-02f7f014d22d</Data>
      <Data />
      <Data />
      </EventData>
      </Event>

    1 vote
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    Need Info  ·  3 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  5. Fill & Sign Won't Save File

    After I fill in and sign the document, it won't save. The circle just spins forever until I eventually give up. Now I have to physically print the document and then scan it in, very frustrating and costing me time.

    2 votes
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for writing to us. In order to better understand the issue can you please provide the following details:

    1. Version of your Acrobat.
    2. Are you observing the continuous circle on the save dialog or somewhere else? It will be great if you can share a screenshot.

    Regards,
    Sandeep

  6. No way to correct OCR errors in Acrobat pro DC

    There is a major problem with OCR in Acrobat Pro CD. I have recognized (OCR) text in many documents. They still contain a lot of recognition errors in the hidden text used for search. When I try to use the function/tool "Correct Recognized text" (translated from Norwegian), I get a message saying that there are no suspected errors. It is not possible to correct the remaining errors. This is just stupid, there is no 100% correct OCR program, there are lots of errors in the recognized text. There must be a way to fix the remaining errors, but your technical…

    1 vote
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    Need Info  ·  1 comment  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  7. Can't find toolbars. Super annoying.

    Please revert back to an older version. I hate the new DC version. I used to be able to have my frequently used toolbars readily available when I opened acrobat. Now I have to use several additional clicks to get to the tools I need. It defeats the purpose of paying for acrobat when it defaults to nothing more than a reader. I've spent considerable time looking for a setting to leave the toolbars on the side of my extremely wide screen, but they are well hidden if available at all, and I refuse to sign in to anything.

    1 vote
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    Need Info  ·  1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. Exporting Formular Data to CSV-File don´t work correctly

    We have to use the function for exporting PDF Formular Data to CSV-File. The function works well if you need it for only a few files but if you use it to export more than 500MB -750MB of files the export produces only an empty csv. That is quite a big problem for our company because we need this to export up to 3GB of PDF Formulars as part of our workflows and it is not very handy to export just parts and put them together in time consuming steps

    1 vote
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    Need Info  ·  5 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  9. "Send or receive feedback fast" popup - Please Remove

    Constantly getting a huge "Send or receive feedback fast" popup near the huge blue Share button... every time I save or edit a PDF. Very very disruptive. Please allow users to disable popups such as this.

    1 vote
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. Open document without popups aligned to the edge of the document

    The popups aligned to the edge of the document make interface difficult to use, is there a way to open without it? Have it turned off but get pdfs from others and it's very very hard to use, to see the comments without opening a huge window, then I have to try to see it and the window I'm editing at the same time. Please make a way to set these inside so I can see them. Thank you.

    1 vote
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    Need Info  ·  1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. OCR Scan showing odd artifacts, numbers clipping into one another, and spaces and/or dashes in the underlining.

    We have to use Editable Text and Image for our national database to add our header on the top of pdf documents filed in our database.
    Regardless of scanner used, OCR is not is not seeing the underlines as a solid line. It looks like a bunch of underscores. This results in the numbers above it to become distorted. Sometimes the amounts are not readable.
    here are times the line comes through looking like this: _----------__
    Are settings are 300 dpi, black and white document, OCR on / Editable Text and Images, front side. We have changed the dpi…

    1 vote
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    Need Info  ·  2 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  12. selection does not work anymore

    When selecting text or illustrations, ACROBAT DC (v 2019.012) does not highlight anymore, instead the selected object is pixelated in seeming random colors. this makes it impossible to recognize selected text (depending on foreground/background contrast).
    particularly an issue when searching PDF and the highlights can not be seen.
    tried re-installing etc. with no success

    1 vote
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    Need Info  ·  1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Toolbar

    In the new version, give us back the expandable toolbar on the rightside. Should not have to do a tool search for item. (e.g. textbox)

    2 votes
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    Need Info  ·  2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. What happened to the +/- Zoom?

    What happened to the +/- zoom function? I need the ability to manually input the % of a zoom when comparing files; so that I am comparing "apples" to "apples" when it comes to the percentage size the the zooms. Why does it seem that every new version of Acrobat worse than the previous version?

    3 votes
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    Need Info  ·  4 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Acrobat icon in Windows 10 menu

    I have already reported the fact that, when installing or updating Adobe Acrobat (which happens rather often), the program icon in the Windows menu is incorrect. I know how to bypass the problem by creating manually the good icon, but each time Acrobat is updated, this bad icon reappears (see screenshot).

    This is a VERY long lasting bug. So please, fix it!!!

    Thank you

    10 votes
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    5 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Could you please try the following steps and let us know if the issue is resolved:

    • Delete Adobe Acrobat icon from the Start Menu, the desktop and from the taskbar.
    • Go to C: > ProgramData > Microsoft > Windows > Start Menu > Programs and you’ll find the " Adobe Acrobat DC " with the wrong icon. The that looks like a shortcut. Delete it and close the window.
    • Go to C: > Program Files (x86) > Adobe > Acrobat DC > Acrobat and find Acrobat.exe
    • Right click on Acrobat.exe > Send to > Desktop
    • Right click again on Acrobat.exe > Pin to Start Menu… and close the window
    • Right click on Acrobat.exe – shortcut (that you just created on your desktop) > Copy
    • Go back to: C: > ProgramData > Microsoft > Windows > Start Menu > Programs… and Paste the…

  16. export to excel

    When exporting to excel, there is WAY WAY WAY WAY WAY TOO MUCH wrong formatting specifically with merging cells or entering an entire page from the pdf file into cells A1 - A5 that are merged and centered with text wrapped.

    Can the pdf exporter to excel actually work so if I have a pdf file with a report that is a table 10 columns by 20 rows actually go into excel the same way and not end up being 15 columns and 8 rows due to all the excel cells merging.

    1 vote
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    Need Info  ·  2 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  17. I want to compare documents that are signed. I want to identify the differences - !!! Not change them !!! Why is this not available?

    I want to compare signed documents. I don't want to change them - just compare to identify changes. Been beating my head against the wall and I cannot understand the logic that prevents using compare.

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Greetings! I am sorry to hear that you are facing issues with the compare feature.
    It would be great if you could help us with a few queries that will help us in investigating the bug:
    - What is the version of Acrobat Pro and the OS that you are using currently?
    - Could you please share the workflow that you’re using while using the Compare tool?
    - Could you please share some sample files with us so that we could reproduce the issue at our end?

    For info on how to share the files with us, please read the steps below :

    To share the file using Adobe send – cloud.acrobat.com/send
    - Open the above mentioned link
    – Click on “Select files to Send”
    – Click link “Choose file from my computer” and Select the file
    – Click on “Add Files”, if you have more files to add…

  18. STOP THE POPUPS!!! I KNOW HOW TO USE ACROBAT AND AM SICK OF ADOBE'S INCESSANT MARKETING!!!

    STOP THE POPUPS!!! I KNOW HOW TO USE ACROBAT AND AM SICK OF ADOBE'S INCESSANT MARKETING WHILE I'M TRYING TO GET WORK DONE!!!

    1 vote
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    Need Info  ·  1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. unable to resave a PDF file

    Adobe Acrobat Pro DC is dropping Excel formatting (boxes around cells) when converted to PDF document. It also will not allow a PDF document to be changed and resaved as the same file name. You now have to save as a new file name every time, which makes it impossible to work with.

    1 vote
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. Option in Preferences - when a pdf is created with attachments - autodetect & change default opening view property

    Please add a default option in Preferences that auto detects that a created pdf has attachments and sets the opening property to show attachments...

    Same for bookmarks... If the native record has bookmarks for sections, have a property option to auto populate bookmarks in the pdf and set default property to open showing bookmarks

    Instead of a default property to either show attachments or bookmarks upon opening, create an option to show both bookmarks and attachments contemporaneous upon opening, if the native document has attachments and bookmarks.

    1 vote
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    Need Info  ·  1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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