500 results found

1. Multiple Conversion Issue: .msg and .ica are not support, attached files in email are not included

   Acrobat’s “Combine Files / Create PDF” tool does not support all file formats.

   Specifically:

   .msg (Outlook email files) are only supported when Outlook is installed and configured, and even then, they are not recognized when browsing a folder in bulk.

   .ica (meeting / calendar-related files) are not a supported input format for Acrobat conversion.

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2. ongelma käytössä

   Miksi en pysty luomaan jpg-tiedostosta pdf:ää, vaikka maksan vuosimaksun Acrobat Readeristä?

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3. No Caption tags are created in the tag structure

   If I have a Word document with table/figure captions and use Microsoft Word 365 to create a PDF (save as pdf), Caption tags are created in the tag structure.
   However, if I use Adobe Acrobat Pro (Adobe PDFMaker 25/Adobe PDF Library 25.1.5) to create a PDF, Paragraph tags are created in the tag structure instead.

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4. PDF links change when file is copied

   I'm having issues when creating links in a PDF file with Adobe Acrobat (Pro) (Continuous Release | Version 2025.001.21288 |64-Bit).

   When I create the link to another PDF while the original PDF is in location A (a network location, that is addressed with the absolute location: \netServer\netFolder\fileName.pdf), the link works fine and the linked file is opened in Adobe Reader displayed.

   This is how the link is created (German version):

   Verknüpfungseigenschaften > Aktionen > Aktion hinzufügen > Aktion auswählen > Artikel lesen
   Aktionen > Datei öffnen > File

   English should look like this:

   Link Properties > Actions tab > Select Action dropdown > Open a file > Select... (to choose the target file)

   However, when I copy the original PDF containing those links, paste it into a different location (location B, e.g. to the Windows Desktop), those links appear to be broken and the linked PDF does not display on click.

   Upon further investigation, it appears that the links are appending part of the path of the new location (location B) to the beginning of the path in the link, effectively breaking the link when the PDF is moved (C:\Users\myUser\Desktop\netFolder\fileName.pdf).
   So the original absolute path somehow seems to be converted to a relative one, breaking the link.

   I have already checked that max. path length is short enough for not causing issues.
   Any help would be appreciated.

   I'm having issues when creating links in a PDF file with Adobe Acrobat (Pro) (Continuous Release | Version 2025.001.21288 |64-Bit).

   When I create the link to another PDF while the original PDF is in location A (a network location, that is addressed with the absolute location: \netServer\netFolder\fileName.pdf), the link works fine and the linked file is opened in Adobe Reader displayed.

   This is how the link is created (German version):

   Verknüpfungseigenschaften > Aktionen > Aktion hinzufügen > Aktion auswählen > Artikel lesen
   Aktionen > Datei öffnen > File

   English should look like this:

   Link Properties > Actions tab > Select… more

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5. PDF/A Font Deduplication and Subset Consolidation ("Font Hygiene" Option)

   When creating or editing PDFs in Acrobat Pro and saving to PDF/A (particularly PDF/A-2 and PDF/A-3), the resulting file often contains multiple embedded subsets of the same typeface, and in some cases complete duplicate font programs. This significantly increases file size and reduces structural clarity without improving visual fidelity or compliance.

   The issue commonly arises when:
   • Combining or editing documents generated from different source applications.
   • Incrementally editing PDFs multiple times.
   • Adding content that triggers additional font subset embedding.
   • Merging files that contain separately embedded subsets of the same font.

   Over time, a single document may contain numerous subsets of the same font (e.g., ABCDEE+FontName, FGHIJK+FontName, etc.), even when the glyph coverage overlaps. In some cases, full duplicate font programs are embedded more than once. While technically valid under the PDF specification and PDF/A conformance rules, this redundancy inflates file size and complicates archival optimization.

   ⸻

   Proposed Solution: “Font Hygiene” Option within PDF/A Save Settings

   Introduce an optional pre-save optimization step within the PDF/A conversion workflow titled Font Hygiene. When enabled, Acrobat would perform the following operations prior to finalizing the PDF/A file:
   1. Font Program Analysis
   • Analyze all embedded font programs and subsets.
   • Compare glyph outlines, widths, encodings, and font metadata.
   • Identify identical or functionally equivalent glyph programs.
   2. Glyph-Level Deduplication
   • Remove duplicated glyph programs where identical outlines and metrics exist.
   • Ensure that each unique glyph is embedded only once per font.
   3. Subset Consolidation
   • Merge multiple subsets of the same base font into a single consolidated subset when compatible.
   • Preserve all required glyphs used in the document.
   • Maintain PDF/A compliance, including required embedding rules.
   4. Duplicate Full-Font Removal
   • Detect and remove entirely duplicated embedded font programs.
   • Retain a single canonical embedded instance.
   5. Font Resource Normalization
   • Normalize and rename consolidated fonts using their proper PostScript or full font names (without random subset prefixes where appropriate).
   • Update internal font resource dictionaries accordingly.
   6. Character Rebinding
   • Re-map all text objects to reference the consolidated font resources.
   • Ensure character encoding and Unicode mapping integrity.
   • Preserve ToUnicode maps and accessibility tagging.
   7. Validation Pass
   • Perform full PDF/A validation after consolidation to guarantee continued conformance.

   ⸻

   Practical Benefits
   • Reduced File Size: Particularly valuable for archival environments and court e-filing systems where file size limits are strict.
   • Cleaner Font Tables: Improves document structure and reduces technical clutter.
   • Improved Archival Integrity: Simplifies long-term preservation by minimizing redundant embedded resources.
   • Professional Production Quality: Aligns with best practices in document production workflows.

   ⸻

   Real-World Impact

   In professional environments where PDF/A compliance is mandatory (e.g., courts, government agencies, regulated industries), users frequently encounter unnecessary file bloat due to redundant font embedding. The lack of a built-in font deduplication mechanism forces users to rely on external optimization tools or manual pre-processing in other software.

   A native Acrobat-level font deduplication and subset consolidation feature would materially improve efficiency, file size control, and archival quality while maintaining strict PDF/A compliance.

   When creating or editing PDFs in Acrobat Pro and saving to PDF/A (particularly PDF/A-2 and PDF/A-3), the resulting file often contains multiple embedded subsets of the same typeface, and in some cases complete duplicate font programs. This significantly increases file size and reduces structural clarity without improving visual fidelity or compliance.

   The issue commonly arises when:
   • Combining or editing documents generated from different source applications.
   • Incrementally editing PDFs multiple times.
   • Adding content that triggers additional font subset embedding.
   • Merging files that contain separately embedded subsets of the same font.

   Over time, a single document may contain… more

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6. The figure element is placed randomly in the tag structure

   When I create a PDF from Microsoft Word 365 using Adobe Acrobat Pro (Adobe PDFMaker 25/Adobe PDF Library 25.1.5) with more than one floating figure, the second figure element is not placed in the desired location in the tag structure.

   The second figure element is placed, as it seems, randomly. The amount of other text in the document also affects the placement.

   However, if I use the online service (Adobe PDF Service), the second figure element is placed in the desired location in the tag structure.

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7. Acrobat Fails on second "Create Document from Folder" after running once

   ssue: Acrobat Pro Hangs on Sequential Folder Processing

   Summary: Acrobat Pro becomes unresponsive when attempting to load a second folder of PDFs immediately after saving/closing a previous batch operation.

   Steps to Reproduce:

   Use "Combine Files" or "Action Wizard" to load a folder containing multiple PDFs.

   Complete the process (e.g., Combine or OCR) and Save the resulting file(s).

   Close the active document/tab but keep Acrobat Pro open.

   Attempt to load a different folder of PDFs using the same method.

   Observed Result: The application enters a "Not Responding" state. The file explorer window may hang, or the "Add Files" dialog freezes. A full application restart is required to process the next folder.

   Expected Result: The application should clear the previous session's file handles and allow a new batch process to begin immediately without a restart.

   Environment:

   App: Adobe Acrobat Pro (Latest Version)

   Frequency: Consistent (happens every time)

   Impact: High (breaks batch workflow productivity)

   The log file was rejected by your uploader.

   ssue: Acrobat Pro Hangs on Sequential Folder Processing

   Summary: Acrobat Pro becomes unresponsive when attempting to load a second folder of PDFs immediately after saving/closing a previous batch operation.

   Steps to Reproduce:

   Use "Combine Files" or "Action Wizard" to load a folder containing multiple PDFs.

   Complete the process (e.g., Combine or OCR) and Save the resulting file(s).

   Close the active document/tab but keep Acrobat Pro open.

   Attempt to load a different folder of PDFs using the same method.

   Observed Result: The application enters a "Not Responding" state. The file explorer window may hang, or the "Add Files" dialog freezes. A… more

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8. Sorting documents after grouping in a list

   We cannot easily reorder documents after grouping them in a list. It would be nice to be able to type the number under the oder tab to change the order in the list after grouping them. Moving them with a mouse is glitchy and frustrating.

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9. Combining word files doesn't show markups or highlighted changes

   When I convert word files into one pdf (right click after selecting documents, option "combine files to pdf") it no longer shows the markup column or highlighted changes from the word documents in the finished pdf file.
   I now have to print every single word document as a pdf, then it shows the markup and changes. It takes a lot of time, which honestly nobody has.
   It worked 1,5 months ago, please look into this, I need this option daily!

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10. Improve "Save As" to allow "Recent Folders" in Windows

    The Save As experience in Acrobat on Windows 11 is extremely frustrating for real‑world workflows. When I create a PDF from an Office document (e.g., PowerPoint), I want the PDF to save in the same folder as the source file or at least be easily reachable via Windows Recent Folders. Instead, Acrobat shows its own “Home”/Recent UI that ignores Windows’ Recent Folders shell and often doesn’t default to the source document’s folder. This forces extra navigation steps every time. Please add options to (1) always default Save As to the source document’s folder and/or (2) surface Windows Recent Folders directly in the Save As locations so it’s consistent with Explorer and other apps.

    The Save As experience in Acrobat on Windows 11 is extremely frustrating for real‑world workflows. When I create a PDF from an Office document (e.g., PowerPoint), I want the PDF to save in the same folder as the source file or at least be easily reachable via Windows Recent Folders. Instead, Acrobat shows its own “Home”/Recent UI that ignores Windows’ Recent Folders shell and often doesn’t default to the source document’s folder. This forces extra navigation steps every time. Please add options to (1) always default Save As to the source document’s folder and/or (2) surface Windows Recent Folders directly… more

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11. Get rid of buggy AI so the program is useful again

    You can't perform simple tasks in the program anymore. You try to flip multiple pages so they appear in the correct direction and the program closes. You try to save a file and the information needed is blanked out with another bug. You try to use the stupid AI and it takes several minutes with each page.

    I'm working for a large company with brand new computers. There is no issues with the internet connection. This is the only program that continuously crashes trying to do the bare minimum of features.

    This is precisely why no one wants AI. It's the stupid Microsoft Paperclip fiasco once again. No one wants pop ups all the time. No one wants or uses any of these features. All they do is create more issues for the features you want to use. I've been converting documents to Microsoft Word to be able to use basic features. I've been opening documents in Edge just to search for terms. The search feature no longer works at all.

    You can't perform simple tasks in the program anymore. You try to flip multiple pages so they appear in the correct direction and the program closes. You try to save a file and the information needed is blanked out with another bug. You try to use the stupid AI and it takes several minutes with each page.

    I'm working for a large company with brand new computers. There is no issues with the internet connection. This is the only program that continuously crashes trying to do the bare minimum of features.

    This is precisely why no one wants AI. It's… more

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12. Adobe accepting Word track changes

    After an update, the Adobe Plug-in is now accepting all track changes in Word when it converts the document. I need track changes to be shown. Is there a fix for this? Everything I have read previously doesn't work

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13. Bug: Acrobat hangs on Organize Pages view

    I scanned some large images and am trying to add them to a PDF. After 8 pages, the Organize Pages view is consuming all my RAM and Acrobat runs out of memory.

    Acrobat Pro 2025.001.21078
    Windows 11 Home 25H2 with latest updates

    This problem started occurring in the last 2 months.

    I have a log ID if the support team needs it.

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14. [BUG] Word Add-in fails to retain dpi and page selection

    Adobe Pro with Word Add-On Acrobat Menu Bar (Jan 2025, up to date versions)

    I'm generating high dpi pdfs for publication (2400dpi, or more)

    This is the bug, tested several times and is a consistent error.

    ---

    Using a Word document with High Res pictures embedded as links in Picture Placeholders in a Table (though I don't think that's relevant to the bug.)

    Select
    Acrobat Bar > Preferences > Conversion Setting > "Custom 2400dpi"
    then

    Advanced Settings > Pages From 10 to 10
    then
    Acrobat Bar > Create PDF

    Result: Acrobat ignores the page slection setting and prints the whole document at 2400dpi

    BUT

    Select:
    Acrobat Bar > Preferences > Conversion Setting > "Custom 2400dpi"
    then
    Acrobat Bar > Create PDF > Options > Pages from 10 to 10

    Generates a very low res (maybe 220dpi?) pdf of only page 10.

    ---

    So in summary, when a limited page range is selected under 'Create PDF', Acrobat 'forgets' the resolution setting and generates a low res document.

    When a limited page range is selected in Acrobat > Preferences > Advanced Setting, Acrobat 'forgets' the limited page range and generates the whole doc at correct dpi.

    Adobe Pro with Word Add-On Acrobat Menu Bar (Jan 2025, up to date versions)

    I'm generating high dpi pdfs for publication (2400dpi, or more)

    This is the bug, tested several times and is a consistent error.

    ---

    Using a Word document with High Res pictures embedded as links in Picture Placeholders in a Table (though I don't think that's relevant to the bug.)

    Select
    Acrobat Bar > Preferences > Conversion Setting > "Custom 2400dpi"
    then

    Advanced Settings > Pages From 10 to 10
    then
    Acrobat Bar > Create PDF

    Result: Acrobat ignores the page slection setting and prints the whole document… more

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15. combine files

    When attempting to combine three (one-page) PDF files, I'm encountering a bug where the first page gets duplicated three times. Instead of one document containing three unique pages from the three PDF files, I'm getting one document with three identical pages from PDF file #1.

    I've never encountered this before.

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16. Pdf drucken aus word

    Hallo ADOBE-Community, seit kurzem habe ich folgendes Problem: Wenn ich ein MS Word (A4)-Dokument über den Adobe PDF (Einstellung: A4) als pdf-Datei ausdrucke, ist das Seitenformat US-Letter (215,9 x 279,4 mm) und nicht mehr A4 (210 x 297 mm). Welche Einstellung muss ich anpassen, um das Problem zu beheben??

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17. Bug Guided actions not respecting Save - Output Options - File naming instructions

    A guided action seems to default to Save as prompting with a dialog box to save as, don't save or cancel for every file in a folder, rather than respecting the Save action step with the specified settings in Output Options and File naming section to add a suffix to the file and move on.

    •  

    •  

    •  

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18. Please ADD SUPPORT for more characters in path for combine file feature

    During using combine file option in file explorer (or desktop), Acrobat is crashing (or freezing) abruptly:
    The problem is that if the file path contains over 150 characters in total, I checked that a file that contains exactly 151 or above characters are having this problem but not below it. [I tried with JPG file(s)].

    I did like to request to either increase the limit to over 500 or just stick with modern apps's ways like its alternatives does (for example Foxit)

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19. Please make my life easier

    1. I would like to be able to prepopulate the Layout and Magnification options under Initial View in Document Properties and also the language in the Advanced tab.
    2. I use to be able to see the file size for my recent documents on the home page...I can't anymore. Sad face.
    3. When I OCR, sometimes images are rotated. I would like for there to be an option where the images are left alone after the OCR.
    4. Scrolling among the languages for the OCR is challenging.
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20. Professional PDF Document from Web Page

    Can Adobe Acrobat Create a Professional PDF Document from Web Page?

    When I see or hear about Adobe, I can imagine the best creative tool for creative professional. That is Adobe branding in my mind.

    But, that change 360 degree, when I see the resulting PDF document from a web page. So unprofessional, so messy, and so ugly. I believe your Dev Team very aware about this and hopefully can do something about it.

    Thank you so much for reading this and consider this input for the future improvements of Adobe Acrobat Pro.

    Best regards from Indonesia,

    Lukman Febrianto

    Graphic Designer, Web Designer & AI Content Creator

    Can Adobe Acrobat Create a Professional PDF Document from Web Page?

    When I see or hear about Adobe, I can imagine the best creative tool for creative professional. That is Adobe branding in my mind.

    But, that change 360 degree, when I see the resulting PDF document from a web page. So unprofessional, so messy, and so ugly. I believe your Dev Team very aware about this and hopefully can do something about it.

    Thank you so much for reading this and consider this input for the future improvements of Adobe Acrobat Pro.

    Best regards from Indonesia,

    Lukman Febrianto

    Graphic… more

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