598 results found
-
Slow/Hard to Share Files
The new update is HORRIBLE!!! I send paystubs to our employees using tracking and it is taking way longer and freezing up all the time!
3 votes -
I spent 30 minutes redacting a document, removing metadata, and when I hit save---poof! it disappeared. I could quit.
Document disappeared completely. The most bizarre disappearance of a 30 minute project EVER.
2 votesAcrobat has inbuilt mechanism for Auto-save to recover files in case of a crash.
Requesting you to please let us know if you have received the prompt to recover your file on relaunch.The default time settings of Auto save are present & modifiable at-
Preferences-Documents Section→
Save settings. -
Connectivity problems
Connectivity problem. I was unable to send file to my client. I received repeated error messages saying that I was not connected to the internet. I was not having any internet issues. I was actively online as I was preparing to send. I ended up just using my email program.
2 votesHi,
Could you please install the latest update and try to send file again ?
Steps to update :
1. Go to Help→“Check for Updates”.Please let me know if issue still exists after update?
Thanks & Regards,
Sahil -
Properties disabled
What is the point of having a PROPERTIES button when it is grayed out and cannot be used?
1 voteHello,
Please provide me the details where you are facing the issue so that we can help you out to resolve it.Thanks
Rachit -
when i open pdfs, my quicktools are often missing. after a restart or even just when opened in a new window. very frustrating.
when i open pdfs, my quicktools are often missing. after a restart or even just when opened in a new window. very frustrating.
1 voteSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
Also please provide us some sample files on which you are facing this issue -
when you try to edit text in the text box the balloon only show part of it on the monitor
this version SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
cannot do the same as before. whoever came up with this should be FIRED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1 voteHello,
Please let us know the Acrobat DC version and the OS details.
Also share the screenshot of the issue you are facing or share the file with us.
-
What happened to File-Save and File-Save As
What happened to File-Save and File-Save As? Adobe Acrobate Pro DC updated itself and they're gone.
8 votesSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
Also please provide us some sample files on which you are facing this issue -
Option to change red outline on required field that travels with the PDF document
There is an option to change the border color under Preferences, Forms change Required fields border highlight color. When another users fills out the form the border outline color reverts to red again. I would like the outline color for the required field that I selected to travel with the PDF document.
1 voteYou will need to implement keystroke script for this.
You can use the Properties dialog > format > Custom options
-
Printing larger (A4) documents to Letter size paper issues.
Just updated to the new version (19.008.20071) as of yesterday and noticed when printing a larger document (A4) and have it "Shrink Oversized Pages" to print onto a letter size paper, it will print as if correctly but cuts off the top "inch" of the actual printed text as if that was the end of the page, in which it can still print in that section, but the scaling down process is somehow bugged out.
2 votesHi Ryan,
Thank you for reporting this issue. Please provide the following details for us to reproduce the issue at our end:
1. Printer driver and model details
2. Is this issue happening with a single document or all PDFs?
3. Sample PDF with which you are experiencing this issue.Regards,
Ritesh -
Page Navigation
When using the arrows to scroll page by page through a file, the navigation arrows jump back and forth across the top of the page if the length of the page title differs, making it impossible to quickly click through the document without chasing the arrows around. This is a clear oversight and design flaw.
4 votesHi,
Thanks for reaching out to us .
Could you please send a Sample file and possibly a video recording of the screen explaining the issue so that we can understand it better.You can send it at ajain@adobe.com
Thanks
Ayush Jain -
When i print my signed documents they come out blank
none of my pdfs are printing they are coming out blank
2 votesHello,
Please let us know the Acrobat version details.
Regards,
Gaurav -
Acrobat DC takes over the computer when assembling PDF files.
It seems that Acrobat DC wants to be in charge of my computer when assembling multiple PDF files into one PDF. After each file added, Acobat DC forces itself to have the focus, and brings itself to the front, no matter what other application I'm in. My computer has 24 cores, and 64 GIG of ram, yet Acrobat DC won't multi-task and let any other app have focus whiles it's assembling PDF files.
2 votesHi
Have you started to face this issue recently or was it happening earlier as well?
Thanks
Tanvi -
Add option to print using system dialog by default
In my office we have user codes we use when printing. The code is saved into the print driver of each user. When printing from Adobe we are forced to click "properties" before every print, even if we don't need to make any setting changes. If you do not click properties, the user code embedded into the driver is not sent with the print job and it fails with an authentication error at the printer. This is a common problem with many applications. Google Chrome has added the ability to turn off their print preview, and it has solved the…
5 votesHi Drew,
Thank you for reporting this bug. Could you clarify what difference does clicking on “Properties” button makes?
Also please mention the printer driver and printer model your are using.
Regards,
Ritesh -
pdf come out blank when done on Ai and save and try to open
Simply it does not save when we save on Ai and try to open just a blank page comes out. To print it just has no data. Printed it still a blank page printed? Solutions for this problem? Issue was happening for a long time. Thanks.
2 votesHi
How are you creating PDF from Ai?
Can you share a test file with us via Document Cloud or Dropbox?Thanks
Tanvi -
6800.338.14.2.20020
6800.338.14.2.20020
1 voteWe shall need more information on this to be able to understand your issue.
-
Adobe Acrobat Pro on windows7 not responding
Adobe Acrobat Pro on windows7 not responding , it only can open the PDF file around 5 sec than it will show not responding
the Adobe Acrobat is installed form Adobe CC1 voteCould you please let us know the exact version of Acrobat you are using.
Thanks
Atir -
need options when editing
When I edit a document, I do not necessarily want to edit existing text. I do not want Acrobat to do an OCR process on the document and create uncountable text boxes (that can easily be messed up), when all I wanted to do was either crop the image or add a text box. Please allow the OCR conversion to be toggled off.
Also when scanning, if you go into an option like increase resolution, all of the changes (like selection of document size) made on the previous screen are lost and have to be entered again Too time consuming!3 votesHello,
Please have a look at below link. It will let you know the way to turn off automatic OCR.
https://helpx.adobe.com/acrobat/using/edit-scanned-pdfs.html#enabledisableautoocr
Let us know if it works for you.
Regards,
Gaurav -
Not working as it is supposed too I have not been able to inport a legable document from PDF
Make it work as I was told it would
1 voteCould you please elaborate what issue you are facing ?
For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using. -
Bug: Account name not updated with Adobe Account
I have a CC account with my university.
I have a preferred name which is the only name displayed on my Adobe account (online and in all CC Applications like PS, AI, etc.).
But on Adobe DC, my former name is displayed somehow.
Despite the name not appearing on any of my actual Adobe account information.1 voteHello,
When you say Adobe DC, I believe you mean Acrobat Pro DC?
Try the following steps and let us know if that helps:
1. Launch Acrobat.
2. Click on your name at the top right corner. And click on Sign-out.
3. Close Acrobat and re-launch, it should ask for re-login. Enter your Adobe-ID and check.Let us know if that helps.
-
Custom Stamp unavailable in Acrobat for Mac
Custom stamp isn't populating the Stamp icon in Acrobat DC Pro for some Macs even when it is in the Stamp Folder. The custom stamp works on all Windows OS and all Mac OS but a few Mac users are having that issue.
1 voteHello,
Most likely this seems to be an issue with the permissions with a user profile on the system, please try the following steps and check if that helps.
1. Create a new user profile on the affected Mac machine, and test the scenario again.
2. Check the permission on Adobe folder and Sub-folders, match with non-affected Mac machines:Location of Adobe folder:
It’s in your user (Home) > Library folder. In recent versions of Mac OSX, this is hidden by default.
In the Finder, hold down the Option key first while choosing Go > Library so you can see it.
Then find it in:
Library > Application Support > “Adobe” > Acrobat > DC > Stampslet us know how it goes.
- Don't see your idea?