Acrobat for Windows and Mac

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  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. לא נותן להורדה

    אין אפשרות להוריד שום דבר ורכשתי כסטודנט

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    If my understanding is correct, you purchased some product but could not downlaod. Can you provide some more details please? Exactly which product/version did you purchase? Did you purchase online? If so, did you receive an email with the download link?

  2. Running optimization erased several bookmarks in my document

    I have a merged PDF document to which I added multiple bookmarks.

    When I run advanced optimization as I usually do, it removed half of my bookmarks.

    This has never happened before.

    This is a task that I perform every other month and has worked fine for years.

    We are running Windows 7, and have an Adobe CC team account.

    2 votes
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    Need Info  ·  2 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Acrobat shows "Program not responding" on every single pdf file I open running windows 10 64bit.

    Acrobat shows "Program not responding" on every single pdf file I open running windows 10 64bit. Please fix your ****** software

    5 votes
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    Need Info  ·  5 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Combine Files and Organize Pages converts some text into block shapes

    When I use the Combine Files or Organize Pages Tool, some text in the PDF files, in which all text had displayed correctly, is converted to square block shapes. The problem seems to correlate with the size of the combined file. As file size increases, more text is converted to square block shapes.

    1 vote
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    Need Info  ·  1 comment  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →
  5. merge pages or create booklet from existing PDF file

    merge pages or create booklet from existing PDF file

    1 vote
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    2 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →
  6. Inability to file pdf files in alphabetical order

    I have recently upgraded my Mac operating system to Mac OS High Sierra version 10.13.1. Since doing this, I am unable to use the Mac Finder in alphabetical order to drag and drop / file pdf's from Adobe Acrobat Pro onto my Mac flash storage (the folders are no longer in alphabetical order and are displayed in a random mixed order). The same applies when you print to pdf and then try and file on Finder.

    I would note that Finder itself accessed directly (i.e. not through Adobe) works as it is designed to and you can select any of…

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    How files/folder are sorted in any finder window is solely the business of your operating system and not Actobat. Are you facing this just with Adobe PDFs?

  7. view setting in organise pages


    1. While using Organise pages – Tool bar, we cannot have single full page view, as it was there earlier. Maximum zoom is 2 page view, even if there is a single page in the document. Also the zoom control on toolbar does not work for it, only the slider at the right bottom corner works.

    1 vote
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    Need Info  ·  5 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →
  8. Acrobat: tools- edit using photoshop:

    image opens as RGB but Orig image is placed as cmyk in InDesign 2017 then saved as ADOBE PDF (preset). I can't locate any pref.

    2 votes
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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. white box around text - Adobe Acrobat Pro DC

    I've got some text layers 95% opacity with drop shadow applied on Illustrator. Those Ai files are linked into a Indesign doc, exported as PDF but when I view the artworks on Adobe Acrobat Pro DC (version attached) there is a white box around the text. This only happens on Adobe Acrobat. If I use Mac Preview it looks fine. I can only fix the issue if I make the text layer 100% opacity in Illustrator. This bug only happens when the doc is viewed on any zooms that are 100% or less. It looks fine on 125% or over…

    2 votes
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    2 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  10. PDF to Word in Full Justify

    I have a document that is in full justification, but when I export to Word it doesn't hold the full justification. Can you advise why that would be

    2 votes
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    2 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  11. Printing locally from Adobe Acrobat Pro DC has never worked despite multiple "fixes"

    I have CC full suite and from the day I had to install Adobe Acrobat Pro DC I have been unable to print locally from any open PDF. I have tried multiple fixes. I have uninstalled and reinstalled several times. I've updated the printer drivers and had my IT support look at it. And now that this program is embedded in everything, I can't event go back to Acrobat XI. If I'm lucky I can export the PDF as an image or word document and print from there, but if I'm looking at document that's large that is just simply…

    16 votes
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    8 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    HI Ginger,

    Please provide the Acrobat / Reader version installed on your system. Also provide a sample PDF document on which you have observed this issue.

    Thanks
    Ritesh

  12. insert page causes crash


    1. Open file, insert page, choose pdf file to add.

    2. Win10, adobe CC

    3. Merge two pdf files together

    4. program crash

    2 votes
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    Need Info  ·  2 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →
  13. Correcting dimensions of the boxes with + and - in "Set Page Boxes"

    In every Adobe program it is possible to correct sizes by adding a value with + or -. Why isn't it possible in Acrobat menu "Set Page Boxes"?

    2 votes
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    1 comment  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Sarah

    Can you please be little more specific?
    Are you talking about “Change Page Size” → “Custom” option where you want this functionality?

    Thanks
    Vivek

  14. Don't move the document zoom after using "Set Page Boxes"

    If you use the "Set Pages Boxes" and apply the entered correction with "OK" the scrollbar moves to the top of the side. So I have to scroll down again to check my correction. If you have to work really detailed, it's quite annoying to scroll down again and again....

    2 votes
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    1 comment  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Sarah

    I tried and the scroll bar does not move for me. Can you please share the exact options/steps you are using.
    Or if its specific to some files, can you please share the files with us?

    Thanks
    Vivek

  15. "Set Page Boxes" wrong preview for TrimBox


    1. Open PDF

    2. Open Set Page Boxes - TrimBox

    3. Add a value in "Top", "Bottom", "Left" and "Right":
      For all sides you can see grey guides in your document. Expect for the right side. The right guideline is somewhere outside the document.

    I have to use this really often so it's quite annoying not to see where the guideline is placed. That means a lot of time for "trying".

    2 votes
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    1 comment  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Sarah

    I tried using it myself and the guidelines are visible for all four sides. Can you please share some files where you see this happening (and also a screenshot of the issue so that I can be sure we are on the same page).
    This would help us investigate the issue faster.

    Regards
    Vivek

  16. Bug: Cannot convert PDF to Word when temp folder is Directory Junction in windows

    Cannot convert PDF to word when temp folder is Directory Junction in Windows.

    Steps to reproduce the issue:
    1. Create a Directory Junction for %temp% using mklink /J %temp% X:\temp_dst
    2. Try convert a pdf file to word (also as powerpoint, excel)

    Environment:
    OS: Windows 7 x64 Traditional Chinese
    Acrobat Version: 2018.009.20044

    Expected result:
    Word file create correctly.

    Observed result:
    A dialog say: "Save As failed to process this document. No file was created."

    Screenshot of temp directory and pdf file are attached.

    1 vote
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    1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  17. Bug: Cannot send for signature

    Steps to repro:
    1. open an already saved pdf with a field for signature
    2. Click 'send for singature' in the right hand nav
    3. complete the info and click next
    4. receive error saying that cannot connect to service per the screenshot attached

    Environment:
    Mac OS Sierra (version 10.12.6)
    Adobe continuous release version 2018.009.20044

    Expected result:
    That I can send for signature

    Observed results:
    Get an error and cannot proceed to send for signature

    10 votes
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    Need Info  ·  7 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  18. inserting a blank page throughout a document at specified increments.

    In a large PDF document, having the capability to insert a blank page or a specified page at certain intervals throughout the document would be a great time saver.

    1 vote
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    Need Info  ·  2 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →
  19. Exporting files to Word automatically defaults to "Do not spell check" .

    When exporting a PDF to Word, the files automatically default to Turn Spell Check off. This has caused numerous errors in my documents as spell check is an necessary function. This is under the Review tab, language Function in Word. I don't understand why Adobe would default to that. It did not used to do that. At the very least, you should offer the option to the individual doing to conversion to have the choice in their setup.

    1 vote
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    1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  20. 2 votes
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    Need Info  ·  2 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
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