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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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598 results found

  1. my texts is all symbols when I display a PDF

    1 vote

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    Need Info  ·  2 comments  ·  Other  ·  Admin →
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  2. According to the documentation provided by Adobe and Brother the printer should be able to switch trays and print the image on the correct size paper. The tray switching works but despite numerous hours on the phone with Apple and Brother the document prints as if it's on letter when it should be on legal. I've followed the directions provided by Adobe but the documents do not print correctly,

    1 vote

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    1 comment  ·  Printing  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    Hi,

    Are you facing this issue with the current version of Acrobat?

    Thanks
    Ritesh

  3. Getting comment list to show in Acrobat DC takes way too much time. It's a drag. At least on Mac OS.

    165 votes

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    69 comments  ·  Commenting  ·  Admin →
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    Hi All,

    We have provided a registry protected fix, some users confirmed that this worked for them.
    Could you please try this at your end as well and let us know your feedback?
    Kindly make sure you are on the latest DC build(20.012.20043) and then follow the steps from the attached word file: “Steps.docx”.

    Regards,
    Arvind

  4. So i click on "remove restrictions on this document" and then it asks for a password. Me no HAVE a password, WHAT password? wtf are you talking about? WHERE do i find this golden password that i've never created? wtf am I paying for this for

    13 votes

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  5. After installing a printer while Adobe Acrobat and/or Reader is already open and has a PDF open, attempting to print to it prints to a different printer, even though the new printer appears in the list. Acrobat/Reader must be closed and reopened in order to print to the new printer.

    Steps to reproduce:
    1) Open Acrobat or Reader.
    2) Open a PDF
    3) Install a new printer
    4) Attempt to print the PDF to the newly installed printer (it appears in the list of printers)
    5) The PDF prints to a different printer.

    Environment: Windows 7 64-bit. Acrobat version 11…

    1 vote

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    0 comments  ·  Printing  ·  Admin →
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  6. Distiller XI Pro 11.0.20 (28/03/2017), and many previous versions, crash “… /Font resourceforall”. Try the following code:

    %!PS
    (*) {
    /FontName exch def FontName = {FontName cvn 48 selectfont} stopped pop
    } 65535 string /Font resourceforall

    crashes with:

    %%[ Error: invalidaccess; OffendingCommand: def ]%%

    without the “{…} stopped” construct it crashes with:

    NanumPen
    %%[ Error: invalidfont; OffendingCommand: findfont; ErrorInfo: CharOffsets –
    and some non-ASCII characters.

    This problem started in about 2013, after an ‘upgrade’ to the Mac OS somehow altered something about fonts. Please could Distiller’s font handling be improved, even if only to honour ‘stopped’.

    (There are about 2½k…

    2 votes

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    2 comments  ·  Printing  ·  Admin →
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  7. 1 vote

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    0 comments  ·  Adobe Sign  ·  Admin →
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    Need Info  ·  Amboo Srivastava responded

    Thanks for your feedback. Can you please elaborate on the problem you are facing?
    1. Are you working in Acrobat/Reader?
    2. Do you want an option to remove watermarks from an un-signed PDF document or from a signed PDF?
    3. Do you want to remove watermarks from PDFs you created or the documents you have received from others?

    -Amboo

  8. Ctrl Alt T back please (cropping one page or all pages)

    I'm not sure why you took it out, or why you hid it, but I would really like it back! I use it monthly if not weekly for work and it is WAY easier than the new version. Maybe you thought we didn't use it, but we do :-)

    I have Acrobat 11, the full version. Please bring it back.

    thank you

    14 votes

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  9. Please create an option in Acrobat DC Pro for highlighting and/or marking text without also automatically creating a pop up comment.

    34 votes

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    11 comments  ·  Commenting  ·  Admin →
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    Need Info  ·  Ammar responded

    Please let us know if the issue is resolved.

  10. I know that we need to keep the straight line on until I am finished with it instead of having to click on it every time I need to use it. I would like my three tier task bar back. Having to constantly click on the additional menu takes valuable time away from my project. Editing may be better but since I use Adobe to facilitate my bidding process, adding steps only hampers progress. Although I have Adobe Pro DC, I am going back to my Adobe Pro 9 since it was the last program that suites my business to…

    2 votes

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    3 comments  ·  Commenting  ·  Admin →
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  11. 2 votes

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    Need Info  ·  Amboo Srivastava responded

    We are looking into this problem. Are you getting an error while converting from PDF to docx (no docx created?), or the file content in docx file after exporting from PDF is incorrect? Please elaborate on the exact issue you are facing.

    Also, please share the version of Reader/Acrobat you are using. You will find the version number under Help→Adobe Adobe Acrobat…

    Thanks,
    -Amboo

  12. When I try to save extracted parts of a PDF "as separate files" under "Organize Pages", the only places I'm allowed to access are native storage units. The network based folder my boss and I share is inaccessible and I'm unable to save within folders created for specific clients. I feel it's possible to extend accessibility to any potential storage spot on the computer, right? I included a picture of the screen I'm given when extracting.

    3 votes

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    Need Info  ·  1 comment  ·  Page Operations  ·  Admin →
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  13. Adobe Sign adds a blank page after every page on imported Google Documents. I didn't find Adobe Sign as an option so I filed this under Acrobat. When we save the document to Word docx the problem does not occur.

    3 votes

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    1 comment  ·  Adobe Sign  ·  Admin →
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    Need Info  ·  Amboo Srivastava responded

    Thanks for reporting this. Can you please elaborate on your problem, with steps to reproduce the issue? Also, please share a screenshot/bugfile, if possible, that demonstrates the issue.

    Thanks,
    -Amboo

  14. Whenever I open Adobe Acrobat DC, within 10 seconds of it being open/as soon as it shows my name sign in, in the top right corner, I get the spinning wheel and app completely freezes and im have to force quit. EVERY TIME, DC is un-usable. I've uninstalled, reinstalled countless time, restarted, shutdown, nothing.

    CC is up to date
    Running on MAC OS 10.11.6 (el capitan)

    7 votes

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  15. This is a bug report.
    I used Adobe Pro DC to encrypt documents for emailing to outside agencies among other things. Today, I discovered after sending a document to a co-worker for review, the default PDF reader on Windows allows access without the password required... simply by hitting the cancel options. I spoke with the Adobe Pro help line for an hour today and they asked me to write this report. The application used is called Windows reader, when opened you cannot print or edit but you can view the document without any obstacles, I was also able to take…

    1 vote

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  16. Adobe Acrobat Pro for Mac CRASHES and cannot find moved or renamed PDF files, or files with highlighted text (yellow fluorescent marker)
     
    These issues have been around forever. I reported this on 15th September2011:
    Adobe Acrobat X Pro 10.1 cannot find recent files or files with edited names
    https://forums.adobe.com/thread/902798
     
    Yet, the problems remain with latest Adobe Acrobat Pro Document Cloud (DC) ContinuousTrack 2017.009.20044. I have also reported to
    Feature Request/Bug Report Form to no avail:
    http://www.adobe.com/products/wishform.html
     
    ISSUES:
     
    1. Adobe Acrobat Pro CRASHES if you open a PDF file, edit it (for instance using the highlight text…

    3 votes

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    Need Info  ·  3 comments  ·  Commenting  ·  Admin →
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  17. 2 votes

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  18. I've created an Action Wizard that does the following:
    -Runs Preflight to convert to PDF/A-1a
    -Saves to a Local Folder, appending "_A-1a" to the end of the file name.

    That's it. I can run this Action Wizard on individual PDFs no problem. But when I use the "Add Files..." option to run this wizard on multiple files, the Action Wizard begins, but crashes Acrobat after the first file. This has been the case for the last few updates to Acrobat DC (15.23.20056.213124), but did used to work with Acrobat DC and previous versions of Acrobat. This is on macOS 10.12.3.

    3 votes

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    Need Info  ·  2 comments  ·  Other  ·  Admin →
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