55 results found

1. PDFMaker is broken within Microsoft Word for MAC on Apple M1

   The PDFMaker ribbon for Microsoft Word for Mac (version 16.49) is broken on Apple M1 with the current latest version of Adobe Creative Cloud Adobe Acrobat Pro DC version 2021.001.20155

   The PDFMaker ribbon is installed, the icon visible is greyed out and is missing the export PDF button and the preferences button.

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   Planned  ·  6 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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2. Merge PDF - Adobe Acrobat Online (web version)

   Hello Adobe,

   I just noticed that you guys have a pretty nice PDF tool online. I use online PDF tools more than my desktop tools as sometimes I am on architecture like ARM that does not have the features I need. I love the export features of the online acrobat.

   Feature Request: Merge PDFs
   Reference Website/Competitor: See attached image

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   3 votes

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   2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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   Planned  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

   Hello Dylan,

   Thanks for trying Acrobat online tools. We are definitely planning to introduce Merge/Combine PDF tool in the upcoming months.

   Please stay tuned.

   Thanks,
   -ashu

3. Stop Comment Box from auto-opening

   Adobe needs to stop opening comment pop up box once a PDF is opened. This occurs when I PDF after an AutoCAD drawing. I do not have administrative rights to download a patch or re-download the software. I just need the option to turn off in the Preferences dialogue box.

   12 votes

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   Planned  ·  12 comments  ·  Commenting  ·  Delete…  ·  Admin →
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4. cannot convert a specific pdf file to .xlsx it worked, but since 20 May 2020 it stopped working

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   2 votes

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   Planned  ·  1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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5. The scroll bars are invisible when using Window's dark background theme.

   In Window's dark app modes, the scroll bars (vertical and horizontal) go invisible and it is extremely hard to navigate. See the attached for a comparison between the same document in dark and light modes.

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   7 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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   Planned  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Thanks for reaching out on this.
   We’ve reported this to our Engineering Team and we’ll plan to work on this in our upcoming updates.

   Let me know for any further concerns here.

   Thanks
   Ayush

6. Ctrl+shift+G not working

   When you hover over "Previous" in "Find", the tooltip tells you that the keyboard shortcut for "Find previous" is Ctrl+shift+G. Apparently, it is actually mapped to pop-up note.

   Ctrl+G and F3 ("Find next"), and Shift+F3 still work.

   Acrobat Reader has the same problem.

   2 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Planned  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Thanks for reaching out to us.
   We are fixing this concern with our Next upcoming update.

   Regards
   Ayush

7. PDF Maker (PowerPoint) crashes with long path to file

   PDF Maker seems to crash for PowerPoint when the path name is long. I tested converting with a PPTX file in OneDrive, and it crashed when the path and filename length were 250.

   1 vote

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   0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Planned  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi

   Thanks for reporting the issue. We are able to reproduce this and added it to our bug database. We will keep you posted on the progress.

   Thanks
   Tanvi

8. Accessibility Problems with Images/Figures

   I have a Microsoft Word file that has a number of images. I need to make an accessible PDF. I have entered alternate text for each image in MS Word. When I convert the Word file to PDF, the alternate text I had entered in MS Word is carried over to the PDF, which is what I want. The problem is that it puts all images/figures at the beginning of the tag tree no matter where the image comes in the document. When I look at the Reading Order for each page, it puts all images as the last item to be read on the page, even if the image is at the beginning or middle of the page.

   If I use the Autotag Document function to re-tag the file, it puts everything in the correct order but the alternate text entries for every image has been stripped out.

   I have a Microsoft Word file that has a number of images. I need to make an accessible PDF. I have entered alternate text for each image in MS Word. When I convert the Word file to PDF, the alternate text I had entered in MS Word is carried over to the PDF, which is what I want. The problem is that it puts all images/figures at the beginning of the tag tree no matter where the image comes in the document. When I look at the Reading Order for each page, it puts all images as the last item… more

   6 votes

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   4 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   I have reported the issue to the Engineering Team and you may see it fixed in future releases.

   Thanks
   Rachit

9. Unable to get or publish comments to Adobe Shared Review PDF on SharePoint 365

   Unable to get or publish comments to Adobe Shared Review PDF on SharePoint 365 with Adobe Acrobat Pro DC.

   Details:
   I'm using Adobe Acrobat Pro DC 2019.010.20064

   When I open Shared Review PDFs hosted on SharePoint 365 I see the message:

   • Could not get new comments. Adobe Acrobat did not get a response from the server.

   • Adobe Acrobat cannot connect to the Review Server: 13.107.136.9

   This appears to be the same error and message other users are reporting since October 2018 when setting up new Shared Review PDFs using SharePoint & Adobe Acrobat DC. Any updates on this would be much appreciated.

   --

   The system lets me create the Adobe Shared Review PDF with SharePoint no problem. As soon as I exit the PDF and attempt to reopen the Shared Review PDF then I see the messages about being unable to connect to the server to retrieve comments.

   "Could not get new comments. Adobe Acrobat did not get a resposne from teh server. Try again later of contact your system adminsitrator". If there was an option to manually try again or re-enter SharePoint server credentials (name/password) that may be helpful.

   Unable to get or publish comments to Adobe Shared Review PDF on SharePoint 365 with Adobe Acrobat Pro DC.

   Details:
   I'm using Adobe Acrobat Pro DC 2019.010.20064

   When I open Shared Review PDFs hosted on SharePoint 365 I see the message:

   • Could not get new comments. Adobe Acrobat did not get a response from the server.

   • Adobe Acrobat cannot connect to the Review Server: 13.107.136.9

   This appears to be the same error and message other users are reporting since October 2018 when setting up new Shared Review PDFs using SharePoint & Adobe Acrobat DC. Any updates on this would be… more

   6 votes

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   8 comments  ·  Share & Collaboration  ·  Delete…  ·  Admin →
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   Planned  ·  AdminArvind Yadav (Admin, Adobe) responded

   Hi Ryan,

   Thanks for reporting the issue and apologies for the inconvenience caused.
   We have been working on this and let you know once we plan to deliver the fix.

   Regards,
   Arvind

10. Using "Compare Page Range" and input "New File Dialog" crash.

    1. Open Acrobat Pro DC
    2. Open File A.pdf and B/pdf
    3. Select "Compare Files"
    4. Open "Select Files to Compare", and push Settings button
    5. Open Setting dialog, input New File combo box
    6. Freeze Acrobat

    This problems on Windows 10 and Acrobat Pro (2017.011.30113 and 2019.010.20069).

    Original Problem is Japan Forums thread.
    https://forums.adobe.com/thread/2588735

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    11 votes

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11. Named User Licensing - Actual Usage

    As Adobe System Admin for my large enterprise, I very much need the ability to run a report on demand from the Admin Console that'll identify which users are utilizing which Adobe licenses to include their last usage date. This should be quite possible given Named User licenses (Federated ID) must check in to Adobe constantly and so Adobe already tracks user interaction with licensed apps. This would very much benefit my enterprise as I will remove users who are not utilizing the products after a period of time. Reference Case ID E-000007273.

    52 votes

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12. Better licensing options

    You should be able to license Adobe on more than two machines. I may be working from the office, from home, or on a portable device when I travel. The default should be at least three devices (by comparison, Microsoft's license allows one user to use 5 devices).

    At a minimum, you should be able to assign devices to users. I have a license for myself and a license for my assistant. My assistant only works in the office. I am paying for two users which should allow me to install on four computers. I should be able to decide that I have three devices and that my assistant have one device. Currently, I have to switch my license between different devices, which is cumbersome and unnecessary.

    You should be able to license Adobe on more than two machines. I may be working from the office, from home, or on a portable device when I travel. The default should be at least three devices (by comparison, Microsoft's license allows one user to use 5 devices).

    At a minimum, you should be able to assign devices to users. I have a license for myself and a license for my assistant. My assistant only works in the office. I am paying for two users which should allow me to install on four computers. I should be able to decide… more

    5 votes

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13. Bug Report: LSMinimumSystemVersion broken in Adobe Acrobat

    LSMinimumSystemVersion (in your Info.plist file) is broken in Adobe Acrobat

    1.) minimum system version is 10.11 and not 10.4.3
    2.) you've put spaces into it ( 10 . 4 . 3 ) so it doesn't work at all

    2 votes

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14. Acrobat Pro update-able through Creative Cloud App

    I recently was VERY late getting Acrobat Pro updated, as I was always (only) checking for updates in the Creative Cloud app. Acrobat is listed there as in installed app, but recent updates have not shown up. I did find this was probably because I had Automatic Updates turned off in Acrobat's prefs. (I don't like automatic updates, they can be intrusive.) The same source - found in one of the forums - said if Auto updates were off, then the updates would show up in the CC App, but it didn't. If a customer gets the app as part of a CC subscription, it seems to me it's updates should ALWAYS be available in the CC App.

    I recently was VERY late getting Acrobat Pro updated, as I was always (only) checking for updates in the Creative Cloud app. Acrobat is listed there as in installed app, but recent updates have not shown up. I did find this was probably because I had Automatic Updates turned off in Acrobat's prefs. (I don't like automatic updates, they can be intrusive.) The same source - found in one of the forums - said if Auto updates were off, then the updates would show up in the CC App, but it didn't. If a customer gets the app as part… more

    2 votes

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15. I have Adobe Acrobat DC and macOS Mohave. My system is warning me that Adobe Acrobat DC 32 bit and will shortly not longer run. Needs 64 bit

    Please, give us Adobe Acrobat DC 64 bit for Mac. 32 bit will not run shortly.

    3 votes

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16. Thumbnail display

    It is very nice to have implemented the thumbnail view of Acrobat documents in the Windows explorer.

    There are nevertheless three bugs:
    - Their display is very (too) slow: why not incorporating directly this thumbnail (as the corresponding option in MS Word) in the file itself?
    - The thumbnails are square, which means that they display blank artificial borders (vertical or horizontal, depending of the orientation of the first page)
    - Very often, these thumbnails are black, thus unusable (see attached screenshot).

    Thank you to correct these bugs in a future update.

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    1 vote

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    Planned  ·  digvijay singh bisht responded

    Thank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
    Thank you for the patience

17. Dictate on a PDF using a Microphone.

    Hi,

    I would love to see the functionality of being able to dictate on a PDF
    file using a defined area...

    13 votes

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    Planned  ·  digvijay singh bisht responded

    Thank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
    Thank you for the patience

18. Have versions added to a file, for changes

    When you have comments and you make those changes, if we are able to post a new PDF for review as a version, v1,v2,v3...

    2 votes

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19. Tick box in comments disappeared after last update

    I always used the tick box while reviewing, using a filter so that comments I processed also disappeared. It was an easy and intuitive way of editing the source text with the help of the comments in the PDF. After the last update, the tick box is gone and now hidden. You have to click the dots in the top right corner of the comment, then select 'Set status' and then click the status. That's THREE clicks instead of one. NOT user friendly, NOT intuitive, NO improvement. Please give me back my tick box!

    25 votes

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20. Did you guys bury my most-used feature?

    Hi, Yesterday when I opened Acrobat DC, and I viewed comments, I could check off the comment as completed right there in the comment's own panel. today when I opened the same program, in order to mark a comment as completed, I have to open two levels of a flyout menu.
    How do I unbury this check box so I do not have to add twice as much clicking to my proofreading process?

    12 votes

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