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Acrobat for Windows and Mac

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  1. Within our company we use Adobe Acrobat Pro DC (currently 15.020.20042). About 140 employees are having issues with random crashing Internet Explorer when using a web application with PDF's Crashes are appearing to be random about 3-5 times per day.

    The exact message is:

    Name of the application with errors: iexplore.exe, version: 11.0.9600.18666, timestamp: 0x58f30f27
    Name of the module with errors: AcroPDFImpl.dll, version: 15.20.20042.8920, timestamp: 0x5811d3ec
    errorcode: 0xc0000005
    faultoffset: 0x00005c89
    Id of proces with error: 0x1274
    Starttime of the application with error: 0x01d2e023792e665b
    Path to application with error: C:\Program Files\Internet Explorer\iexplore.exe
    Path to module with error: C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroPDFImpl.dll
    Rapport-id:…

    6 votes

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    7 comments  ·  Browser  ·  Admin →
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  2. Highlight Form Field function draws over the form field so instead of a nice button I get an ugly blue/red rectangle that is acting buggily anyway. It makes the document useless and I have to find a different solution than pdf questionnaire. Forcing people to switch it in some advanced menu is out of question. This feature should be on per-document basis with possible override in Acrobat preferences where you specifically state that you want to override document settings.

    6 votes

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    1 comment  ·  PDF Forms  ·  Admin →
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    Declined  ·  Bhavna Negi responded

    I have forwarded your request to engineering. It will be picked up after prioritization. We will contact you if we need some more information on this.
    Thank you for your patience.

  3. When emailing a PDF from Acrobat via Outlook API, the default Outlook Signature is missing from the New Email Window. If possible, can this be corrected?

    6 votes

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    0 comments  ·  Commenting  ·  Admin →
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    Thanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We discussed about this particular issue and we do not have any plans to work on it in immediate future. However, we’ll have it in our radar and might revisit at an appropriate time in future.

  4. When selecting a field from the Tools Pane, Rt-click, and selecting Properties, the Calculations tab does not work. You can enter a formula, but it will not save into the field properties.

    However, if you double-click the field on the page to open the Properties, and enter the same formula in the Calculations tab, it will save it.

    This is CERTAINLY a bug, as there is no reason the Properties dialog should not act the same way no matter how it was opened. And the correct action should be to save formulas that are entered into the Calculations tab.

    6 votes

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    0 comments  ·  PDF Forms  ·  Admin →
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    Declined  ·  Bhavna Negi responded

    Closing this for now until we have further info on the request.
    Can revisit later

  5. Acrobat for Windows reads tagged PDF (aka PDF/UA) files and exposes an accessibility tree to assistive tech such as NVDA, Narrator, JAWS etc.

    Acrobat for Mac does not do this. (And neither does Preview, or Safari). This means that the 'portable' document format is not accessible to Mac screen reader users at all. You can get the text nodes, but none of the semantic tags are respected.

    Why is there such a discrepancy between accessibility support on the Mac vs. Windows versions of Acrobat Reader?
    That's not what 'portable' means! Please address this as soon as possible.

    5 votes

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    Hi,
    I would like to inform you that we have identified the issue but we do not have plans to fix it. We have kept it in our radar and will be fixing this in future release.

    Thanks
    Rachit

  6. Please give us an option to turn off the entire "Recent..." page. My company does not allow us to use Cloud services and we open multiple versions of the same pdf on various drives and the list just gets confusing.We only create pdfs from other applications and don't need a home screen.

    5 votes

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    2 comments  ·  Other  ·  Admin →
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    Thank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.

    Thank you for the patience

  7. I need to be able to view a document's Page Thumbnails AND bookmarks at the same time, rather than toggling back and forth between them on the navigation pane.

    5 votes

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  8. When I want to edit PDF files and change words, I want to search for the words using Ctrl + F so when I write the word( Arabic ) it tells me no words found, I found a Big List Of All Languages but NO ARABIC! A lot of people I know want this feature and I know not much people will vote because they may be not from an Arabic Country so please if you could add this feature.

    5 votes

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    Declined  ·  1 comment  ·  Editing PDFs  ·  Admin →
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  9. I keep getting an error that program is not responding. Happens after each step. Recently required to log in again, so I'm not sure what changed.

    5 votes

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    Declined  ·  2 comments  ·  Editing PDFs  ·  Admin →
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  10. When highlighting, a recent update made it so that the edges of the highlight are rounded, rather than straight up and down. This is problematic when using highlighting to make comments for a compositor to do something with text in a proof, because it is not crystal clear which characters the highlight is actually applied to.

    For (just one) example, if I highlight a word within parentheses to mark for the compositor to make it italic, it looks like the parentheses are also highlighted when they are not.

    The attached screenshot with the blue selection shows what the selection looks…

    5 votes

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    Declined  ·  3 comments  ·  Commenting  ·  Admin →
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  11. Your documents open up very large, 200% or more, and have to be resized before one can work with them. It's a real nuisance.

    5 votes

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  12. can you add subtraction in calculate field please?

    5 votes

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    2 comments  ·  PDF Forms  ·  Admin →
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    Declined  ·  Bhavna Negi responded

    I have forwarded your request to engineering. It will be picked up after prioritization. We will contact you if we need some more information on this.
    Thank you for your patience.

  13. after opening any pdf file as I am scrolling through the pdf the reader will freeze or will directly crash. and it happens regardless of the type or size of the pdf opened.

    5 votes

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  14. adobe acrobat use to be great; now there is no end to the suck you have produced....********

    5 votes

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  15. why has my "acrobat" option suddenly disappeared from my Word application?

    I've not changed a damned thing... buit trying to save what I've been doing for over 15 years has suddenly disappeared...

    I'm an ACI in 5 Adobe products and I need to do some PDFs from Word documents for tomorrow's class.

    geee. thanks a lot.... I now need to f.. around and find a work around....

    PLEASE FIX!!!!

    Annette Rays
    ACI PP AE PS ID AI
    Certified Maxon C4d

    5 votes

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  16. It would be nice if comments you've dealt with would drop of the "None" filtered list. It keeps you from revisiting comments and it helps you track what still needs to be done.

    Right now the only workaround is to reset the filter to "All" and then refilter for "None". Do-able, but a real PITA.

    5 votes

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    5 comments  ·  Commenting  ·  Admin →
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    Declined  ·  Ammar responded

    This feature is not required as on changing the status, the comment will suddenly disappear which will become troublesome to use.

  17. It would be great if we were able to edit the font sizes in the fields for Form Fill & Sign. They seem to go wonky and get too large, and there is no way to edit them back down(or up) to read the same size as the rest of the document.

    4 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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    We are closing this request because of no further communication from the user.

    Please let us know in case you face any other issue.

    Regards,
    Sandeep

  18. How can I reload my scanned signature - I do not want a digital signature

    4 votes

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    2 comments  ·  Fill & Sign  ·  Admin →
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    We are closing this request because of no further communication from the user.

    Please let us know in case you face any other issue.

    Regards,
    Sandeep

  19. Safari 12 version doesn't support NPAPI Plugin, which is causing the problem to the forms/applications made in ADOBE DC.

    The Forms with the added design (EG: Buttons and fields) are not visible when opened in using Safari 12 version.

    Please investigate this on priority, as it will impact the big number of users using SAFARI Browsers.

    4 votes

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    Declined  ·  3 comments  ·  Browser  ·  Admin →
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  20. I do not like that the previous page and the next page buttons shift left to right as you change pages. I was trying to go 5 Pages down but when I hit the next page button it shifted and put the previous page under my arrow and vice versa. It took a moment to realize I was going back and forth to the same pages.
    please make the tool bar stay solid.

    4 votes

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    2 comments  ·  Other  ·  Admin →
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    Thank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you in case we need more information.

    Thank you for your patience

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