User interface is the worst ever. Bring back the old interface
My idea is to bring back the old function interface.
The new user interface is the most inconvenient, inexplicable, poorly organized user interface I have experienced with any Adobe product.
In the future, interfaces should be tested with real live users and not code writers.
I wish there were a way to use a "legacy" interface.
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Johnny commented
Why something new? I am becoming more and more convinced every day that the programmers or whoever is responsible for introducing such useless changes at Adobe or at other software developing companies (because this hopeless tendency can be seen in a multitude of products) must feel the urge to demonstrate that their jobs are needed - what else could be a reason for insisting on altering proven solutions to which users have become accustomed?
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Danker Schaareman commented
Why oh why must we always do or make something new, even if it is taking a step back? In the case of the new Acrobat interface it more like a hundred or more steps back. Why change what works well? Because it's trendy to change something, change for the sake of change not matter what? Because we want to change without thinking?
The new interface is just the result of some random bad ideas put into an interface that doesn't work, it's confusing and no good.I guess the best thing about this new failed interface is that we now can switch back to the old interface.
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T D commented
Agreed! This is terrible and making work harder. And it wouldn't be so bad if I could customize the toolbars more but the options I want to remove are greyed out and the options I want to add, aren't even options. I hate that I can't move the floating quick menu and lock it in one of the other toolbars. I hate the side menu - it's incredibly inconvenient and the opposite of intuitive.
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Kerry Applin commented
The current interface is possibly the worst app interface I've ever tried to use. I've been using Acrobat for well over 20 years and now its barely functional. I'm glad to see I'm not the only person wondering how long till someone builds useable applications so we can dump this pile of garbage.
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David Peters commented
Yes, and for all the many more years it will take Adobe NOT to fix this, but instead go out of business, you can read the below linked thread for some entertainment. That thread is almost ten years old, and things have only gotten much worse since then, although at the time this was hardly imaginable.
...and the hundreds of entries here at Uservoice about "Fix the childish ridiculous unusable slow buggy abysmal user interface":
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Anonymous commented
Few of the things which we can't do anymore with Adobe Reader:
1. To switch to two page view now takes 3 clicks, instead of 1 click and option to add it as shortcut to toolbar
2. Cannot hide toolbar (F8)
3. Cannot hide Menu bar (F9)How can the new release be so bad?!
On my personal laptop I am finally able to switch to Old look but still unable to do so on my Corporate machine.
Adobe: don't fix what's not broken!
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Airtame Mac commented
I agree with everyone. It's the worst upgrade to any software I have been subjected to, in over 30 years. Adobe, you are letting your programmers run your company and bring your product down. As a working professional, I don't have the time or the inclination to spend my time trying to figure out how to go to the next page or where my tools are now. You are playing a shell game to make it look like you have released an upgrade when it is nothing but poor dressing on the pig.
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William Bell commented
Adobe, thank you for your pathetic response which is essentially, "we're right, you're wrong". You've made it much easier for me to cancel our adobe CC subscriptions (yes, all 3 of them) and move to Affinity. If I have to relearn how to use an interface, I may as well save thousands of dollars a year in the process. Treat your customers like **** and reap the rewards.
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Cris J commented
Created an account just to concur with this. This UX is 100% hot, wet garbage, and the UX manager should be fined and reprimanded.
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James Curry commented
Time to move our team to BlueBeam.
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Jeremy commented
New Adobe UX interface is horrible.
I bet they spent millions to make their product even worse than it was before.Also, stop making everything a subscription when you spend the money just to ruin my day.
Bring back 1 time purchase for Adobe Acrobat.
There's much better products out there like NitroReader.
I'll never use Adobe again. -
Michael Metcalfe commented
new acrobat is bad acrobat. fire that whole team of UX morons
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Johanna commented
Came to this thread as I was desperately trying to find a way to revert back from the new interface - what a crazy mess... WHO designed this and what were they thinking. Did they test it out themselves???
Trying to see what page you're on (small tiny numbers in the lower right bar...), quickly get to tools (who knows where...) - gaah!
So happy to find out how to get back to the old.
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Heather Balthrop commented
Why???
Why change an interface that users have become accustomed to?
As a software trainer who has been training end users in Adobe Acrobat for more than 20 years, I am very upset with the decision of Adobe to swap the location of the tools and interface (pages, bookmarks, etc.) panels. I do not believe that any actual user gave feedback that swapping those and hiding menu commands in a "hamburger" would increase their productivity. Change for change sake is something I've had to explain over and over again when training Microsoft products but Adobe had stuck to a design with minimal changes over the years. Very disappointing. -
Matthias Habermann commented
I can't get along with the new interface. Example: Viewing PDF files: I want to display multiple pages side by side at the same time. There is no view menu anymore. Couldn't find the function anymore. The worst user interface ever.
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Sarah Gronquist commented
I just set up an account here to repeat how much I hate the new interface. In addition to being incomprehensible (as others have pointed out) it crashes and stalls for me constantly. I hope Adobe is not going to force us to 'upgrade' to this.
I work in AEC, I've resisted Bluebeam for a long time but maybe I'll take another look.
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Greg Burnett commented
The new user interface is absolute garbage. I could not even figure out how to zoom in and out. It looked like it was missing buttons and text in the taskbar, and the only changes you could make were to add features to the toolbar - not remove the ones that were there that you never used. WTF, Adobe? I am never updating Acrobat again.
And Amit, I understand what your goals were, but you should know by now that the vast majority of your users are not trying to do anything complicated with Acrobat - it is not the tool for that. All I use it for is to view scanned files and delete empty page scans, maybe rotate some pages or combine files, and that is it. I suspect most users are like me. We don't have the inclination or the time to learn an entirely new interface made for a small minority of power users that doesn't do the simple things we need to do.
I mean come on, the zoom controls were removed? And were replaced with blank space? This was a swing and a huge miss.
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Sydney Rosen commented
"Disable new interface" did work. My thanks for the suggestion.
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Teacher commented
Switch From New Adobe Acrobat Layout to Old
(Revert to Old Interface) -
Ralph Troiano commented
I do appreciate Adobe allowing us to express our opinion. However, the response just posted by Adobe is pretty bad. It basically says we know what is best for you and you’ll get used to it. Sorry but it sounds like someone trying to justify a bad idea they convinced upper management to invest in.