461 results found

1. print secured PDF fails in latest Acobat Pro build

   New issue with Acrobat Pro DC 2019.010.20098.
   I am on Mac Mojave, 16.16.7
   Attempting to print a college transcript from Parchment, a Secured PDF. Document Properties, Security tab says Printing should be allowed, but printing fails with "There were no pages selected to print" - see attached screenshot. My office mate has version 2019.010.20071 and can print this document no problem. This is the second bug I have found in this build.

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Certain characters not searchable in PDF

   In a PDF file created from FrameMaker 2017 by printing a book to a file with Adobe Printer (using the standard job options) and then distilling a .ps file, certain Kanji characters in Meiryo font are not searchable. However, the same characters in MS Gothic font are searchable.

   In the attached PDF file, for example, there are 5 occurrences of character string 入力. 2 of them are Meiryo font (highlighted in yellow) and 3 of them are MS Gothic font (highlighted in pink).

   You cannot find 入力 in yellow (Meiryo) but you can find them in MS Gothic (pink).

   However, if you copy and paste yellow 入力 within the PDF file, you can find the yellow 入力 but not the pink 入力.

   入力 is just one example of those unsearchable characters and there are a lot more examples if I create a PDF from FrameMaker 2017 by Save as PDF.

   I posted this issue in the Japanese Community Forum about 3 weeks ago, but no one has responded yet. I believe this is a bug and would like it to be fixed.

   If you need more information, please let me know.
   Thank you.

   In a PDF file created from FrameMaker 2017 by printing a book to a file with Adobe Printer (using the standard job options) and then distilling a .ps file, certain Kanji characters in Meiryo font are not searchable. However, the same characters in MS Gothic font are searchable.

   In the attached PDF file, for example, there are 5 occurrences of character string 入力. 2 of them are Meiryo font (highlighted in yellow) and 3 of them are MS Gothic font (highlighted in pink).

   You cannot find 入力 in yellow (Meiryo) but you can find them in MS Gothic (pink).

   However,… more

   • 

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Printing  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Restore "Always show document page size" to Acrobat DC

   Please restore this functionality - in XI it was in Edit/Preferences/Page Display. There is no way to know the page size without hovering the mouse in the lower left corner. Odd-size page sizes hang print jobs, wasting time and resources. It was easier to quickly scroll through 100+ pages and look for the oddities. Without this, we have to check every single page.

   Thank you!

   11 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   15 comments  ·  Printing  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Resolved  ·  pooja . responded

   Hi,

   Thanks for your response. Please write us in case you face any issue.

   Best Regards!

4. Flattening transparencies results in duplicated pages

   When flattening transparencies in Adobe Acrobat Pro DC (2019.008.20071) on single pages the pages are duplicated in the document after flattening.

   •  

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Printing  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Acrobat DC does not allow me to print documents.

   The print tab is not active nor responsive when selected to print.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Bug. My colors in acrobat are now off per an update today.

   Output preview is off. Important for checking color accuracy

   4 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Printing  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Need Info  ·  Ritesh (Adobe) responded

   HI Chuck,

   Thank you for reporting this bug. Please provide the following details:
   1. Is this happening with all PDFs or just one?
   2. Please provide a sample PDF with which this issue is happening
   3. Screenshot of print dialog with preview

   Regards,
   Ritesh

7. unable to print any pdfs to printers

   I'm unable to print any pdf files from Acrobat DC to the local network printers. I receive errors: "the document could not be printed" and "an error occurred while printing the document". I am able to print to the printers from other programs. I've been able to print pdfs from Acrobat DC to printers in the past.

   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Need Info  ·  3 comments  ·  Printing  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Can't print acrobat file

   Printer is showing message
   Printing - Can't open "/private/var/spool/cups/tmp/008595c4d2ad1."

   Other applications can print.

   Tried AirPrint and native mode.
   Printer is Epson WF-7520 Series.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Fillable Form Suddenly Not Printing after Adobe Acrobat Pro DC Update Yesteday -- it Printed the fields 4 days ago

   Just need assistance finding out a way to print our fillable fields. They printed just fine 4 days ago. Adobe Pro DC updated yesterday & today those fields will not print the filled in material. I have tried printing as a pdf, it does not recognized the filled fields. The computer has been shut down and rebooted. I've tried different printers. Tried different print settings. Something seems buggy.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Simplified Document Resolution, Color, Size, Export Info Tab in Properties

    Need a much quicker and simpler look at document's print production properties. The print production tool, while very detailed and complete, is to complex for quick-view of a document's export properties needed for print production uses and web. Would be great if under the FILE > PROPERTIES there could be a tab for such info or a "Document Info" window. Bonus if the info displayed can be customized (showing/hiding) general information items.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Printing  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Paper Capture Recognition service experienced an error

    Yesterday I purchased 1 year subscription to Adobe Acrobat Pro and since installation I am unable to edit PDFs due to the following pop-up error message:
    "Unable to process the page because the Paper Capture recognition service experienced an error. (6)".
    I have searched all over the internet for its solution but could not find one. This is really frustrating, bought an annual subscription and still not able to edit PDFs. I feel that I have wasted my money in buying the subscription.

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    33 comments  ·  Printing  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Resolved  ·  rishusha responded

    Issue resolved at customer end.

12. Add "signature/section" function to booklet printing.

    Its become a "thing" for people to use old book binding techniques to make journals, and.. frankly, sometimes it would be nice to "print" something with more than a dozen stapled pages. Or, even print such a large thing in "sections" so that you have, say, the first 10 pages as one booklet, the next ten as a second, etc.

    Problem is, right now, if you want to do this with a PDF, no matter the source or content, you are left hand calculation every single group of pages, then manually printing each batch. It would be nice to actually support, 'Print as signatures', as a sub option, and 'n pages per signature'. Or, call them sections, to avoid confusion.

    The only solutions to do this, other than painstakingly printing every group individually seem to be some hackneyed scripts that try to chop the PDF up into files, which you still have to then print one by one, or other "solutions" for non-professionals, which often flat out do not work, or fail to avoid the original problem - having to print the things one after the other, instead of just say, "print this and divide it up in n page groups".

    The booklet feature basically does most of the work already, it just doesn't work when you have 50, or 100 pages, instead of like 10.

    But basically, the idea is that you do "booklet", then you tell it, "divide into groups", then you specify an even number of pages. The most common being 4, or 8, then if you have, say 48 pages, instead of printing pages 1,2,47 and 48 one one sheet, then doing 3,4, 45 and 46, (assuming an 8 page group), 1, 2, 7 and 8, then 3,4,5 and 6, before moving on to 9, 10, 15, and 16, etc. This creates 6 "booklets", each with 8 pages in them, which can either be stapled, and handed out as part 1-8, or, for the hobbiest, actually stitched into a bound book.

    Not have the feature, like I said to someone on the forums, is a bit like replacing a fan belt by cutting the car body away from the engine. It gets you to the fan belt, but.. that kind of misses the point of designing a hood in the first place. ;)

    Its become a "thing" for people to use old book binding techniques to make journals, and.. frankly, sometimes it would be nice to "print" something with more than a dozen stapled pages. Or, even print such a large thing in "sections" so that you have, say, the first 10 pages as one booklet, the next ten as a second, etc.

    Problem is, right now, if you want to do this with a PDF, no matter the source or content, you are left hand calculation every single group of pages, then manually printing each batch. It would be nice to actually… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. When I print a scanned document, it is shadowed. Can you help?
    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Adobe Distiller

    The latest update (Pro 19.010.20064) running on Mac OS 10.14.2 takes twice as long to perform task that would previously be almost instantaneous ex: converting post-script file to PDF.

    • 

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Printing  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Mac OS 10.14.2

    Hi
    Unable to print to our network Samsung CLX - 6260 from DC Reader. "Looking for printer" on the printer dialogue window. Printer is working with Preview, Office and all file types on the web, only Adobe is having a problem. Latest driver and Firmware installed on printer.

    •  

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Is there a way to just print your comments?

    It would be nice to just be able to select to print only your comments and to be able to select to print only text that you have highlighted. This would be helpful when working with large documents.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Printing  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Thanks for your feedback. We have taken your feature request which will be prioritized based on other backlog items.. We will keep you posted.

    Thanks
    Tanvi

17. Printer Message "Unable to convert PostScript File."

    I get this when I try to print a pdf from my Mac using Mohave to an Epson 2650 printer. This also happened on occasion with Sierra. I have been having people fax me the documents but now it is becoming a real problem. I am doing what I've done for years, which is clicking the print icon within the pdf or using the printer from the Acrobat platform.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Printing  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Great to hear that!

    We are closing this case from our end.

    Thanks
    Tanvi

18. I can not print Adobe PDF but Microsoft Print to PDF
    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. shrink or resize the print dialog box, and make it scrollwheel responsive

    Needless to say, I print a lot from Acrobat. It bugs me constantly that when the print dialog comes up, it's too big to fit entirely on the screen. The actual "print" button is off screen on the bottom, and requires scrolling down to be able to click it. That should not be the case. Even more annoying is the fact that the dialog itself, although it has a scroll bar, is not responsive to my scrollwheel mouse. It absolutely should be.

    10 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    14 comments  ·  Printing  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Under review  ·  pooja . responded

    Hi,

    Thanks for your valuable feedback. We have recorded it as bug in our database.

    Best Regards!

20. Adobe PDF on Chrome and highlighting problem in Acrobat Pro DC

    When printing from Chrome on Windows with Adobe PDF and then trying to highlight it in Acrobat Pro there is some strange problems. IT marks much more than it should. Se added examples.
    AdobePDFchrome.pdf is printed with Adobe PDF and the Builtinchrome.pdf is printed with the built-in PDF in chrome.
    In both files I have highlighted only the text DC but only the Built-In for chrome shows it correctly?

    Data: Chrome Version 68.0.3440.106 (Officiell version) (64 bit)
    Acrobat Pro DC 2018-011-20058

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Printing  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Need Info  ·  diwjoshi responded

    Hi Marko,

    Thank you for sharing this issue with us. We would like to know few more things :

    1. Is this issue happening every time you highlight a document printed by Adobe PDF?
    2. Is it working fine if we highlight any local PDF file?
    2. Have you tried updating Acrobat Pro and Chrome to the latest version?
    3. Please share the sample pdf files.

    We have tried but unable to reproduce it with the latest Chrome(71.0.3578.98) and Acrobat Pro (2019.010.20064).

    Thanks,
    Swapnil Srivastava