446 results found

1. Is there a way to just print your comments?

   It would be nice to just be able to select to print only your comments and to be able to select to print only text that you have highlighted. This would be helpful when working with large documents.

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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi

   Thanks for your feedback. We have taken your feature request which will be prioritized based on other backlog items.. We will keep you posted.

   Thanks
   Tanvi

2. Printer Message "Unable to convert PostScript File."

   I get this when I try to print a pdf from my Mac using Mohave to an Epson 2650 printer. This also happened on occasion with Sierra. I have been having people fax me the documents but now it is becoming a real problem. I am doing what I've done for years, which is clicking the print icon within the pdf or using the printer from the Acrobat platform.

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   2 comments  ·  Printing  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Great to hear that!

   We are closing this case from our end.

   Thanks
   Tanvi

3. I can not print Adobe PDF but Microsoft Print to PDF
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4. shrink or resize the print dialog box, and make it scrollwheel responsive

   Needless to say, I print a lot from Acrobat. It bugs me constantly that when the print dialog comes up, it's too big to fit entirely on the screen. The actual "print" button is off screen on the bottom, and requires scrolling down to be able to click it. That should not be the case. Even more annoying is the fact that the dialog itself, although it has a scroll bar, is not responsive to my scrollwheel mouse. It absolutely should be.

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   14 comments  ·  Printing  ·  Delete…  ·  Admin →
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   Under review  ·  pooja . responded

   Hi,

   Thanks for your valuable feedback. We have recorded it as bug in our database.

   Best Regards!

5. Adobe PDF on Chrome and highlighting problem in Acrobat Pro DC

   When printing from Chrome on Windows with Adobe PDF and then trying to highlight it in Acrobat Pro there is some strange problems. IT marks much more than it should. Se added examples.
   AdobePDFchrome.pdf is printed with Adobe PDF and the Builtinchrome.pdf is printed with the built-in PDF in chrome.
   In both files I have highlighted only the text DC but only the Built-In for chrome shows it correctly?

   Data: Chrome Version 68.0.3440.106 (Officiell version) (64 bit)
   Acrobat Pro DC 2018-011-20058

   2 votes

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   2 comments  ·  Printing  ·  Delete…  ·  Admin →
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   Need Info  ·  diwjoshi responded

   Hi Marko,

   Thank you for sharing this issue with us. We would like to know few more things :

   1. Is this issue happening every time you highlight a document printed by Adobe PDF?
   2. Is it working fine if we highlight any local PDF file?
   2. Have you tried updating Acrobat Pro and Chrome to the latest version?
   3. Please share the sample pdf files.

   We have tried but unable to reproduce it with the latest Chrome(71.0.3578.98) and Acrobat Pro (2019.010.20064).

   Thanks,
   Swapnil Srivastava

6. Print to PDF

   Dear Adobe team.
   I'd like to mention that for some reason, when I am on any app and I want to print as PDF, the quality of the file when I choose Microsoft Print to PDF is much better than when I choose Adobe PDF printer... That's very strange to me, given that as long as I know, you are the creators of this standard... Same thing happened when I had a mac. The built in PDF printer was much better than the Adobe one. I never went deep into settings to try to fine tune it so that I get the same results, but what I know is that the Microsoft Print to PDF gives me a very good quality print with a very reduced file size as well without having to change any setting (there are no much options available anyways).

   Dear Adobe team.
   I'd like to mention that for some reason, when I am on any app and I want to print as PDF, the quality of the file when I choose Microsoft Print to PDF is much better than when I choose Adobe PDF printer... That's very strange to me, given that as long as I know, you are the creators of this standard... Same thing happened when I had a mac. The built in PDF printer was much better than the Adobe one. I never went deep into settings to try to fine tune it so that I… more

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   Need Info  ·  Ritesh (Adobe) responded

   Hi Sami,

   You can use this email address to send documents: rite@adobe.com

   Regards,
   Ritesh

7. Error message "cannot extract the embedded font"

   I created a PDF from Illustrator and I opened the file. It gave me this error message: "Cannot extract the embedded font [font name]. Some characters may not display or print correctly."

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8. Acrobat Pro DC on Mac OS High Sierra--restore the Print to PDF option.

   Acrobat Pro DC on Mac OS High Sierra--restore the Print to PDF option. Your product is useless to me without it.

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   Need Info  ·  2 comments  ·  Printing  ·  Delete…  ·  Admin →
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9. Ability to add ruler guides in a "master page" function that appears on all pages of a PDF document.

   Ability to add ruler guides in a "master page" function that appears on all pages of a PDF document.

   16 votes

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10. private/var/spool/cups/tmp

    Updated to Mohave 10.14 In In Acrobat Pro when I try to print the following message flashes in the print que then disappears. Image attached also

    can't open "/private/var/spool/cups/tmp/xxxx

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11. Single side page printing bug, no option for single sided or double sided, native OS options disabled by DC.

    The option to print single side pages does not exist. Help documents show a dialog box feature that is not present. Running the latest OSX (Mojave 10.14.1) and the latest version of DC (2019.008.20080). Issue is with all pdf documents. Expected to be able to print the way I want to print, observed a deficient and undesired option-less two sided only printout.

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12. Adobe DC is not cooperating with my printer or my network drive

    Adobe DC is not cooperarting with the canon printer at work. We had to change my default printer and it seemed to fix things, for a few hours.
    All in all Adobe is giving me trouble with
    -wouldn't open files through windows file explorer (I have to go through Adobe's menus, fine. Inconvenient but it'll work.)
    -extracting pages from a pdf file
    -saving a pdf file to my network drive
    - Adobe DC closes/shuts down when I try to open more than one pdf at a time

    This program used to work beautifully and now it's giving me headaches and making me question my sanity.

    PLEASE HELP/FIX whatever issue is causing this to program not to work.

    Adobe DC is not cooperarting with the canon printer at work. We had to change my default printer and it seemed to fix things, for a few hours.
    All in all Adobe is giving me trouble with
    -wouldn't open files through windows file explorer (I have to go through Adobe's menus, fine. Inconvenient but it'll work.)
    -extracting pages from a pdf file
    -saving a pdf file to my network drive
    - Adobe DC closes/shuts down when I try to open more than one pdf at a time

    This program used to work beautifully and now it's giving me headaches and… more

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13. Change default print options

    It would be great to change the default on the what to print option. I have an application where I need to set the default to "print current page", but it won't allow me to make a permanent change.

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    Under review  ·  Ritesh (Adobe) responded

    Hi,

    Thank you for providing this feature request. Our engineering team will look into this.

    Regards,
    Ritesh

14. I cannot print to Adobe pdf. Also, says can't find license...

    Refuses to print to pdf. Also states cannot find license, though the adobe apps work fine.

    2 votes

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    Need Info  ·  1 comment  ·  Printing  ·  Delete…  ·  Admin →
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15. Adobe Acrobat Pro DC Printing too Many Copies

    Acrobat is printing the square of however many copies I ask it to print. So, if I print 2 copies, Acrobat actually prints 4. If I print 4 copies, Acrobat prints 16, etc. I am running it on a Mac mini and my printer is an HP LaserJet Pro 400. I have tried turning off the computer & printer, with no success. It is still doing the same thing.

    2 votes

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    Need Info  ·  1 comment  ·  Printing  ·  Delete…  ·  Admin →
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16. Printing locally from Adobe Acrobat Pro DC has never worked despite multiple "fixes"

    I have CC full suite and from the day I had to install Adobe Acrobat Pro DC I have been unable to print locally from any open PDF. I have tried multiple fixes. I have uninstalled and reinstalled several times. I've updated the printer drivers and had my IT support look at it. And now that this program is embedded in everything, I can't event go back to Acrobat XI. If I'm lucky I can export the PDF as an image or word document and print from there, but if I'm looking at document that's large that is just simply not a valid workaround. In this day and age, this shouldn't even be an issue

    I have CC full suite and from the day I had to install Adobe Acrobat Pro DC I have been unable to print locally from any open PDF. I have tried multiple fixes. I have uninstalled and reinstalled several times. I've updated the printer drivers and had my IT support look at it. And now that this program is embedded in everything, I can't event go back to Acrobat XI. If I'm lucky I can export the PDF as an image or word document and print from there, but if I'm looking at document that's large that is just simply… more

    17 votes

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    8 comments  ·  Printing  ·  Delete…  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    HI Ginger,

    Please provide the Acrobat / Reader version installed on your system. Also provide a sample PDF document on which you have observed this issue.

    Thanks
    Ritesh

17. Please add the ability to select an application-level default size. Having to select "Actual size" is not good.

    I imagine if the pdf file was created from another application, and was set to "Fit" this print setting carried over to Adobe. If so, there needs to be a way to reset default print setting from print dialog box to change to "Actual." I don't know if if the original file was set to that or not as I don't have it but please look into this. It's very important issue.

    Thank you,

    Sandy

    3 votes

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    1 comment  ·  Printing  ·  Delete…  ·  Admin →
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    Under review  ·  Ritesh (Adobe) responded

    Hi,

    Thank you for providing this feature request. Our engineering team will look into this.

    Regards,
    Ritesh

18. Two-sided printing does not work with Acrobat Pro and HP OfficeJet 8710

    I have spent the past few months troubleshooting with HP Technicians and have determined that there is a bug when trying to print double-sided documents in Acrobat Pro (DC) using a HP OfficeJet 8710 printer on a Mac. The documents print reverse meaning that for a 3-page document, pages 2 and 3 print double-sided on one sheet of paper while page 1, prints separately. This does not occur with any other HP printers

    16 votes

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    26 comments  ·  Printing  ·  Delete…  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    Hi,

    Please provide the following information to reproduce the issue at our end:
    1. Your OS version
    2. Installed Acrobat/Reader version
    3. Printer drivers and model
    4. Sample PDF document on which you have observed this issue.

    Thanks
    Ritesh

19. cannot print keep getting Plug-in Failure. No way to figure it out. This sucks.

    I cannot print my bank statements. I keep getting grey window "Plug-in Failure". No way to figure it out. Something to do with webkit64...keychain access, blah blah... I click on always accept, nada... and nothing I have tried works...This sucks, because I can print other PDFs just fine, even tho that annoying pop-up window always appears...(see image attached). I am running mac SIERRA OS X 10.12.4

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    2 votes

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    Need Info  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Can you tell us exact steps you are doing to print the PDFs?
    Are you printing from Acrobat or Reader?

    Thanks
    Tanvi

20. Make it easier to choose to save version with crop and bleed turn on or off

    Crop marks: Make it easier to choose to save version with crop and bleed turn on or off. I frequently have to adjust a print ready file with crops and bleeds not showing and it is time-consuming. Why not have a crop/bleed SHOW or DON'T SHOW function.

    3 votes

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    1 comment  ·  Printing  ·  Delete…  ·  Admin →
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    Under review  ·  Ritesh (Adobe) responded

    Hi,

    Thank you for providing this feature request. Our engineering team will look into this.

    Regards,
    Ritesh