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Acrobat Web

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Acrobat Web

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220 results found

  1. The app moves really slow when trying to edit a PDF. It occassionally freezes as well.

    1 vote

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    Hello Anae Goodwin,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat.

    Could you please specify whether you are using Acrobat Desktop or Acrobat Web? Additionally, could you please describe the specific issue you are facing while using Acrobat? Your input will greatly assist us in swiftly resolving the problem you are experiencing.

    Regards,

    Amit Gupta

  2. Hi,
    please i would like 2 things
    1. when i am reading, and highlight any text the right menu of "comments" automatically appears and the size of my width pdf is reduced, for the right menu, and for get again my desire previous size, i need close the right menu all the time.
    Then every time i use highlight after i need to close the right menu, and it is uncomfortable, will be better if the menu don't appears and is keeped hide especially when you use the highlight tool many times.

    1. i use 2 colors for highlight green and…
    1 vote

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    Hi,

    Thank you for reaching out and sharing your thoughts with us! We appreciate your valuable feedback and insights.

    We are committed to enhancing our users' experience, and your feedback is crucial in shaping the future of our product. Our development team will carefully review your suggestions to see how we can incorporate them into our product roadmap.

    Regards,

    Amit Gupta

  3. buenas quería decirles que el guardado en la nube de los subrayados de un pdf aveces tardan demasiado en suvbirce o aveces se traba para subrayar o para selecionar una pálabra a subrayar, estaría bueno si pueden acelerar el proceso de subída

    1 vote

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    Dear Juan Cruz Quiroga,

    Thank you for providing your feedback. We sincerely apologize for any inconvenience you may have encountered while using Acrobat Web. Our team is currently investigating this issue as a top priority. Could you kindly specify whether this problem is occurring with a shared file or a personal file? Your insights will greatly assist us in expeditiously resolving the issue.

    Rest assured, we will provide updates on the thread once the issue has been successfully addressed.

    Best regards,

    Amit Gupta

  4. Is there anyway to make it easier to dictate (speech to text feedback) within Adobe? I am trying to use the windows built in speech to text feature, but it does not work very well. thanks

    1 vote

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    Hi Walkiria,

    Thank you for your feedback. Currently, Acrobat Web doesn't support speech-to-text functionality, but we have taken your feedback into consideration, and our team is working to see how we can incorporate it into our plans.

    Regards,

    Amit Gupta.

  5. DESBLOQUEAR

    1 vote

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    Hi Cid Alves,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.

    Regards,

    Amit.

  6. I will be dropping Adobe Pro as soon as I finish the class I'm taking at UCLA. Your product is entirely user unfriendly. I am trying to do very simple edits on a script. Like strike text and add comments. EVERY SINGLE TIME I had to go up to the search function and type in STRIKE TEXT and ADD COMMENT. These very basic tools needed to edit were not readily available. I spent about 45 minutes just trying to figure it out and decided it wasn't worth the effort so I kept having to type in the search menu. WHY?…

    1 vote

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    Dear Marilynn Loveless,

    Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web.

    On Acrobat Web, you can highlight, underline, or strikethrough text by using the Quick Tools options. In the top right corner, you can select the highlight, underline, or strikethrough tool and then choose any text to apply the desired formatting.

    Additionally, whenever you select any text within the document, a context menu will appear. This context menu will provide an option to highlight, underline, or strikethrough the selected text.

    I have included a video with this message to assist you in understanding the workflow better.

    Please don't hesitate to reach out if you have any further questions.

    Regards,

    Amit.

  7. 1 vote

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    Hi Shauna Bury,

    Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web. Please describe the specific issue you are encountering when using the Highlight tool.

    Are you using the Highlight tool from the Quick Tools in the top left corner or the Context Menu that appears after selecting the text?

    Your input will greatly assist us in promptly resolving the problem you're facing. It would be greatly appreciated if you could also share a screenshot.

    Regards,

    Amit.

  8. I want the old Adobe version back. It is so frustrating not to be able to select text to highlight.

    0 votes

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    Hi Shauna Bury,

    Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web. Please describe the specific issue you are encountering when using the Highlight tool.

    Are you using the Highlight tool from the Quick Tools in the top left corner or the Context Menu that appears after selecting the text?

    Your input will greatly assist us in promptly resolving the problem you're facing. It would be greatly appreciated if you could also share a screenshot.

    Regards,

    Amit.

  9. There's like a bug or something, but everytime I highlight a word/phrase I have to click on the tool again to continue hightlighting

    2 votes

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    Hi Valentina Fajardo,

    Thank you for your feedback. Currently, whenever you highlight something, the tool is reset to the Select Tool. However, we have taken your feedback into consideration, and our team is actively working on addressing this issue as a top priority.

    I will provide you with an update once the fix is available.

    Regards,

    Sahil Kapoor

  10. If I am downloading an app from my account, why do I have to re-sign in to my account?

    1 vote

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  11. YOU ERASED 3 HOURS OF COMMENTS I ADDED TO MY PRESENTATION WITH YOUR "UPDATE" TO GET "BETTER EXPERIENCE"

    1 vote

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    Hi Pablo G,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the steps you followed? This information will help us reproduce the issue. Did the tab remain inactive for an extended period while you were adding comments? Also, was the same file opened in 2 different tabs? Additionally, when posting the comment, did the UI display any errors on the screen?

    Your input will greatly assist us in promptly resolving the issue you are experiencing. Our team is prioritizing the saving issue, and I will provide an update once it is fixed.

    Best regards,

    Amit Gupta.

  12. Your predictive text tool SUCKS. I have it turned off and it's still doing the predictive text. EVEN in your Feedback forum. How Predictable.

    1 vote

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  13. my changes are gone because the stupid app saved and HOW CAN U DELETE EVERYTHING I HAVE BEEN WORKING ON FOR 6 HOURS WHEN U SAVE

    1 vote

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    Hi Oğuz Vatansever,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the steps you followed? This information will help us reproduce the issue. Were you using a shared file or a personal file? Did the tab remain inactive for an extended period while you were adding comments? Additionally, when posting the comment, did the UI display any errors on the screen?

    Your input will greatly assist us in promptly resolving the issue you are experiencing. Our team is prioritizing the saving issue, and I will provide an update once it is fixed.

    Best regards,

    Amit Gupta.

  14. I edit files on online by connecting OneDrive. However, when I edit the file first time, it is saved automatically and works properly, but after the first edit(hightlight, etc) the following error message occurs and the document cannot be saved.
    'Cannot read property 'code' of undefined'. I wonder this is a recent error, because I have used Adobe Acrobat in this way without a trouble since now. Thanks for your help!

    1 vote

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    Hi 김동현 / 전문연구요원 / 지능정보융합학과,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Our team is prioritizing the saving issue, and I will provide an update once it is fixed.

    Best regards,

    Amit Gupta.

  15. There is a problem with the editing of the shared files. When you try to post a comment it doesn't go through.

    1 vote

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    Hi Elizabet,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing when using Acrobat Web? Did the tab remain inactive for an extended period while the document was open? Additionally, when posting the comment, did the UI display any errors on the screen?

    Your input will greatly assist us in promptly resolving the issue you are experiencing.

    Regards,

    Amit.

  16. Why would you change the entire functionality of adding comments to a PDF when that was what separated this software from others? The new tool layout is so clunky and non-user friendly. Please revert it back to how it was.

    1 vote

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    Hi Wil Ferrero,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.

    Regards,

    Amit.

  17. This is driving me insane. I keep running into this issue with comments (doesn't happen EVERY time, but it happens in every document without warning -- I end up having to reload it to make it work right again). The glitch happens when I highlight a word and begin typing my comment, and then as I type, the tool switches over to the "strikethrough" tool and begins posting EACH separate character/letter as its own separate comment. I do not do anything special here. I just type as normal, and every letter begins posting as its own comment (screenshot attached --…

    1 vote

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    Hi Jessica Drennon,

    Thank you for your feedback. We apologize for the inconvenience you've experienced with Acrobat Web. Our team has found a fix for this issue and it will be fixed by Friday, 13th Sep 2023.

    I will provide you with an update once the issue has been fixed.

    Best regards,

    Amit Gupta.

  18. It lost comments/notes I made on 138 pages of reading!!!!! Maybe make it so that doesn't happen. I even tried saving the comments, and they are gone. Now I get to spend my birthday weekend reading. Thanks. This is wonderful.

    2 votes

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    Hello Eric Doise,

    Thank you for providing your feedback. We sincerely apologize for any inconvenience you may have encountered while using Acrobat Web.

    Our team will prioritize investigating this issue, and I will ensure to keep you informed of any updates.

    Best regards,

    Amit Gupta.

  19. Bug: when I start typing comments, each letter goes in a different comment. Chrome is up to date
    Version 116.0.5845.140 (Official Build) (arm64)

    1 vote

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    Hi Daniele Grasso,

    Thank you for your feedback. We apologize for the inconvenience you've experienced with Acrobat Web. Our team is actively investigating this issue as a top priority. You can expect the problem to be resolved within the next two weeks. I will provide you with an update once the issue has been fixed.

    Best regards,

    Amit.

  20. Hi,
    I used to receive in my email the comments inserted in the different document for review, but now they seem to have disappeared, it would be handy to get them back.
    Additionally, for a brief momment I could see in Creative cloud a differnt view where it would specify how many pages out of each document had comments, which was also handy to get an overview of how many corrections we have to tackle, would it be possible for that view to come back, along with the comments in the emails

    1 vote

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    Hi Marta Imizcoz,

    To ensure that we are not inundating users with emails, we have established a daily limit on the number of emails a user will receive for a particular document.

    Regarding your feedback on displaying the number of pages with comments, we have received it and will be discussing it internally to determine how we can incorporate it into our future plans.

    Regards,

    Amit Gupta.

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