507 results found
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I can't use this feature
This is organization account and I am the admin on this but still I can't use this software.
I can't use E-Sign feature. Could you please give me support and resolve this issue ASAP.
1 voteHello Manish,
Thank you for your feedback. Can you please share a little bit more information about the issue you're running in to?
Thanks,
Adobe Sign Team
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Signature Change
Why did the option of removing an image signature under Sign & Fill, get removed? I am unable to change the image signature.
1 voteHi Nicole,
Thanks for your feedback. You should be able to remove or change the image signature in the signature panel by clicking the pencil icon next to it.
Please let us know if it works for you.
Thanks,
Adobe Sign Team
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Adobe Fill and Sign Mobile App to Cloud Sync corrupts filled form
Forms filled on the Adobe Fill and Sign Mobile App are botched when uploaded to the adobe cloud. Alignment, font szie all messed up.
Hours spent creating a template that can be editted in future is rendered into an illegible mess.
1 voteHi Ismail,
I have raised the issue with the team responsible. For the time being, could you please try the same documents with Fill & Sign feature in Acrobat mobile to see if it is a valid work around while we investigate this issue.
Thanks,
Adobe Sign Team
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"Upgrade" is not an upgrade!
The "upgrade" is terrible!! I use the fill & sign feature regularly and to say that you have made it so much worse is an understatement. I used to be able to click where I was going to type and then use the arrow keys to get it exactly where I needed it. I could also tab between the places I was going to enter data, but that doesn't work anymore either. AND in multiple instances I would type a character and the text box would disappear so I would have to click on it for EVERY SINGLE CHARACTER!! A…
1 vote -
Searching for a name
What would be really good is if I could search by a particular word/name through the signature request documents - I find myself searching by eye for an agreement between x and x, would be great if there was a way to just search for it
1 voteHi Susan,
Thank you for your feedback. Could you please share a screenshot of where you try to search to help us understand your request?
Thanks,
Adobe Sign Team
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Stop Sending My Signed Files to Adobe
I sign a document and immediately it is sent to Adobe servers without my permission, so I have to come to the Adobe site to search for and delete the file... then... return to Adobe Acrobat and save the file to my computer. I have a lot of documents I have to sign and this rigamarole is a pain in the a**. I did not ask to have anything saved to Adobe's website and frankly it's also an invasion of privacy by hijacking my documents instead of saving them like the app should.
1 vote -
Awful Login experience
What a disastrous way to sign in ending up in a loop despite putting in correct code, having the auth app etc. Looking at Docusign now instead and cancelling Adobe completely.
1 vote -
Issue ned to be fixed asap
Hi, there are few issues, one is a major issue, with filling out the data fields by customers:
1. While filling one data line, the next lines below are filling out with the same text automatically. That has been a constant issue for the last 40 days approximately.
2. Major. Some of the data lines are not available for filling out to customers (last 2 documents)
Could you please fix that asap!
Regards,
Alex1 vote -
SMS Text Please
Please allow us to send a text link to customers to get signatures. DocuSign has this and is worth switching to get faster results from my customers.
1 voteHello,
Thanks for your feedback. We will review your request.
Thanks,
Adobe Sign Team
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Failure to Save/No save function
The online version is completely unusable. It would not save, and I could not find a way to save it even if I wanted to, which is just terrible design. It is very unintuitive and the top navigation buttons didn't work and when I clicked them it just cleared my work. When I downloaded the offline version it worked just fine.
1 vote -
non funziona più
dopo averlo usato su due file diversi smette di funzionare
1 vote -
MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET
MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET AS I'M UNABLE TO RECEIVE E-SIGN APPROVAL AND IT CAUSE DELAY IN MY WORK AS TO DO IT MANUALLY. I'VE NEVER EXPERIENCED THIS ISSUE BEFORE. PLEASE HELP TO SOLVE THIS A.S.A.P!
1 voteHi Tarmizi,
Could you please let us know which recipient did not receive the email so we can investigate?
Thanks,
Adobe Sign Team
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This product needs work.
Rarely do I use your E-signature feature that it isn't frustrating. My client gave me an incorrect email address. Today, he contacted me and corrected it, so I added a recipient. IT HASN'T RESENT and there isn't an option to "RESEND".
1 voteHi Brent,
Could you please let us know the name of the agreement that you encountered this problem so we can investigate? We checked your recent transactions in November and it seems all have been signed except one that has recipient email bounced.
Thanks,
Adobe Sign Team
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Adobe Sign Automated Setup Changes
There must have been some update to adobe sign which prevents automatic field recognition? It worked previously, but I know there was a revamp in the online document management system.
Is there any best practice guides to getting the automatic signatures to line up when sending?
1 vote -
Does not open documents
Adobe opens documents however then attempts to login to the site and glitches then closes the document. I have found the only way to open a document is to login then save the document then open it. Very disappointed that I paid a subscription for an extremely glitchy non effective product.
1 vote -
Last 'sign' button poorly labelled.
Our clients often don't hit the final 'sign' button as they have already signed the documents. We believe the final 'sign' button would be clearer if it was labelled 'send' (or something like this).
1 vote -
1 vote
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Bad signature image quality after saving document
When using image as a signature, after saving the document (Using "Download this document"), the signature get downscaled to some quite bad and unusable quality.
1 vote -
Adobe Keeps Timing Out While in the Middle of Project
why does adobe keep closing on me while in the middle of editing/filling in a document?
1 voteHello Anita,
Thanks for your feedback. Would you please share more details/steps when you encounter an issue?
Thank you!
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Missing signed documents
I was prompted to make an account so i could see documents i signed from work, but apparently Adobe just mines data and has no purposeful use. I will complain to the merchant who directed me here
1 vote
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