492 results found
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Not sure
Not sure what your NEXT STEPS ARE
Do I have to upload a document from my download folder I order to sign it?
1 vote -
The fill and sign templates are not opening for use, but instead show an error.
Need help with agreement templates - when attempting to use them, instead of loading it errors out. This happens frequently since the Adobe update/change to Adobe Acrobat.
1 vote -
Frustrated beyond belief
I consider myself pretty educated man and yet I cannot for the life of me figure out how Adobe can work with Google Drive. I have two accounts I'm trying to sync to it i pay for yearly subscription and I can get nothing to work I cannot find my files because Adobe or PDF is so proprietaryThat is just confuses me and I'm University educated so pretty sure I'm not a moron. when I try and access an agentIt tells me to sign it and when I try and sign in it tells me that I don't have the…
1 vote -
1 vote
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Delete files from the cloud
I need to delete some of these signed PDF's that are in the cloud. They store confidential personal information on them, and I want to delete them, but I don't see a way to delete - just to hide them. I want to download them and delete them from the cloud please. Thank you.
1 vote -
ERROR MESSAGE
FORM WILL NOT SEND, NO INDIATION AS TO WHY. BETTER INFORMATION WOULD BE USEFUL SO I CAN WORK OUT HOW TO RESOLVE THIS
1 voteHi Rebecca,
Could you give more information about the file you tried to send? Also a screenshot of the error message if there is would be really helpful
Thanks,
Acrobat sign team
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Bad signature quality
When I was first using Adobe Sign, the signature images were very high quality.
At some point something changed and the signatures inserted into a PDF are extremely pixelated. Can email me at info@atkinsonfoundation.ca for more details.
1 vote -
it cannot save the file once e sign
I cannot save a file once I do e signature. It doesn't work
1 voteHello Nenad,
Could you provide more details about this? Do you mean that after you put your signature in the file it cannot be saved? Or you cannot save a copy? Also could you provide a screenshot if there's a error message?
Thanks,
Acrobat sign team
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move the submit button to the top of the page
I deal with a lot of seniors and they have a very hard time submitting the documents because the submit button is hidden behind the cookie notification window. I waste so much time talking them through it and often just say "forget it" and then send them a paper copy. Can't something be done about this? Maybe put the submit button on top?
1 voteHello Kim,
We are currently working on improving this experience, thanks to your suggestion. Here are some helpx links related to this issue that might help you:
https://helpx.adobe.com/sign/using/esign-document.html
https://helpx.adobe.com/sign/how-to/for-signers.html
Thanks,
Adobe Acrobat Sign Team
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Adobe Sign Error - Cannot Open Signed Docs
Cannot open signed Adobe Sign documents. It is telling the file is corrupt for every document in the account. This is not correct and is clearly an error within the Adobe system. It just started happening this week.
1 voteHi Kyle,
Could you provide more details on how/where you opened the Adobe Sign documents, as well as the name of one of such documents and when it's signed so we can look into it?
It'd also be helpful if you could provide us a screenshot of the error.
Thanks,
Adobe Sign Team
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I need important files to download
I can't download HSBC files send my Rosalinda
mccendozo@gmail
1 voteHi Macaria,
Could you please provide more information?
Where were yo download - which page?
What were you trying to download? A PDF file, other type of documents, or an Agreement?
Thanks
Adobe Sign Team
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Please contact ne 0272691899
hi there,
currently one of our user encourting E sign access issue to solve this i contacting several times to help desk later my call us been transfer to business support team but no one is responding even if i stayed in the line for 20 minutes.
its a poor service what i faced today.
Regards
Madhan JN
Custom Care Nursing Ltd
+64 02726918991 vote -
text to sign
provide text to sign option. where I can have a link texted to my client who will then open the document to sign
1 voteHi Diana,
Thanks for the feedback. We'll review your request.
Adobe Sign Team
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Let me DELETE a file
Let me DELETE a file, I had no idea I was giving you a copy of a file with personal information and now you offer no option to delete it. This was a signed agreement for payroll, I would never have used your software if I realized it was uploading to your cloud and I can't delete it. I'll never use your software for anything like this again.
1 vote -
SMS nepřijde
Při přesměrování vytvoření podpisu na mobilní telefon, SMS nedorazí
1 vote -
Hebrew parts are not there
when I type in Hebrew its working ok, after downloading the Hebrew parts are not there
1 vote -
Client how to videos
We have certain clients that have constant problems when going through the signing process. Why not have a link to a video that goes with the original email and allows the client to click to view instructions and walks through the signing experience?
1 vote -
app not recognizing, request e sig button still saying to get app
still says get app on request e signatures button
1 vote -
Péssimo
Este app é uma merda!
1 vote -
Do not like the new website
The new website and format are extremely hard to use. The previous version walked the user through the process of fill and sign with next and complete buttons. This version does not and to be honest is difficult to navigate. I would like to see the site reverted back to the way it was. The red and black color scheme is nice.
1 vote
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