455 results found
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Old version WAY better than New
Whatever update you guys did is absolutely brutal. Took me over an hour to get 2 documents signed.
I would like the old version and please do not make the new version mandatory.
Old version worked perfectly fine. I am unable to go back to the old version even when I click it off in settings.
Most of the time the document will not load up. Saying formatting of file is wrong when the document being uploaded is an adobe PDF. Make it make sense for me.
Old version 100% and I know I am not the only one here.
1 voteHello Caden,
We are sorry that you are having trouble with the new update. Can you provide more information about this issue? For example if you are trying to see the old version in an already existing agreement draft with the new experience? Or if you are trying to create a new agreement and you don't get the old version after unchecking the setting? also, the steps you follow and any other information like the exact error you get when uploading the PDF will be really helpful for us.
Thanks,
Sign in Acrobat Web Team
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Your support team provided an annoying and disrespectful service. I waited one hour for my support query to be answered, but no one answered
Your support team provided an annoying and disrespectful service. I waited one hour for my support query to be answered, but no one answered it and when they joined the conversation, they canceled it. It is unacceptable for Adobe to behave in this manner.
1 vote -
Bug
Hi,
We edited a document with PDF editor but it has removed the last digit of an important doc number, which caused many problems. When editing last digit is visible but when you save it disappears. Please correct this bug.
Thank you1 vote -
Not a very user friendly update. Hate it
I do not like the new updated version of adobe. It is so not user friendly. How can I go back to the old version.
1 vote -
New Adobe Unnecessary EVIL!
I absolutely HATE the "update" to Adobe Sign. I literally made my life harder because now I have to learn this new way. Everything is switched to the opposite side. It is such a thorn in the sides of your customers who have enough on their plates than to now have to relearn this new platform. Shame on you for making our lives harder!!! I am so angry with you guys.
1 vote -
e-sign no working
I have signed up to a 4 licences corporate plan, the e-sign isn't available, which has caused loads of extra work, I have been talking to a virtual assistant for OVER 3 HOURS and the problem isn't resolved yet
it is unbelievable that it takes so long to solve something that suppose to be included in the license. Aren't the virtual assistants trained or is a learning on the job kind of training?1 vote -
belgeye yazılan yazılar bozuluyor
doldur imzala ile kullandığımız tüm dosyalar bozuluyor. yazılan yazıların karakterler değişiyor ve daha sonra düzeltilemiyor
1 vote -
PASSWORDS REQUIRED
password prior to viewing contents of envelope is absolutely required!!! I am not able to utilize the product without that feature.
1 vote -
No Preview- Error 'something went wrong'
Not possible to preview contracts
1 voteHello,
We are sorry that you are having trouble with this feature. We are actively working on resolving this issue.
Thanks,
Adobe Acrobat Sign Team
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Not convenient.
It does not make sense that I can not change the recipient back to someone who was previously a recipient on the agreements.
1 voteHello,
Could you provide more information about your concern so we can help you? We appreciate your feedback and will take it into account.
Thanks,
Adobe Acrobat Sign Team
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FORMAT AND DISPLAY
Some words not display properly after download.
1 voteHello Yee Xuan,
We are sorry that you are having trouble with this feature, could you provide more information about it? For example, the file that you are having problems, if you are converting the file or other information that you might deem important.
Thanks,
Adobe Acrobat Sign Team
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Not being emailed when docs are signed
I am no longer receiving emails when documents are e-signed. All my notifications settings are set to send emails, but as of recently those have stopped. I won't be able to keep using this service if I am not properly notified when docs are signed.
1 voteHello Lindsay,
We are sorry that you are having trouble with this feature, could you provide more information about your problem? Since when have you stop getting the emails? if you don't have them in your junk email? and any other information you deem relevant.
You can also check the status of your agreements in Acrobat web, in Documents under Agreements or you can search for it
Hope this helps,
Adobe Acrobat Sign Team
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Fill boxes moved in extension
When I open files in the extension on Chrome, the boxes to fill in the forms are not where they should be. If I open the same file in firefox (no extension) the boxes are where they ought to be.
It will only let me attach one file, so I've shown what it looks like with the extension in chrome.1 voteHello,
We are sorry that you are having trouble with this feature. We appreciate your feedback and will take it into account.
Thanks,
Adobe Acrobat Sign Team
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Missing Hebrew characters
When using e-sign and filling the form with Hebrew character, after downloading the pdf file the Hebrew characters disappear.
In the attached file I have filled the two middle columns.1 voteHello Harel,
We are sorry that you are having problems with this feature. We appreciate your feedback and will check this issue.
Thanks,
Adobe Acrobat Sign Team
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Adobe Sign Addition Feature
I'd like a form field for an Adobe Sign template that can add numbers from other fields. e.g. I want people to fill in an expense report with Adobe Sign, but they are bad at math, so I want it to add the subtotal columns they fill in to automatically create a total, like I could in an Excel sheet.
1 voteHello Chelsea,
We appreciate your feedback and will consider it for future updates.
Thanks,
Adobe Acrobat Sign Team
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not user friendly
your apps is not user friendly. I could hardly put my signature on the document.
1 voteHello Nerissa,
We are sorry that you are having trouble with this feature. Could you provide more information about your problem so we can help you?
Here is a helpx link that might help you Fill & Sign
Thanks,
Adobe Acrobat Sign Team
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Need multiple signature options and typed option
I would like several signature options. I can only create one signature. Also, when I attempt to change my signature, the create option doesn't allow for typing, only drawing. I don't want to draw. I want a more professional typed option. Please advise.
1 vote -
Eliminating the free grandfathered Sign accounts is dirty
Not cool, Adobe. Now that you've done that annoying account migration, it seems you've eliminated the free Adobe Sign accounts, although when I click on my account, it claims I still have access to send and sign documents.
It allowed me to send one and now when I select a document to upload to get signed, it doesn't go any further because a popup comes up trying to force me to upgrade to something I don't want.
I originally was grandfathered on the 10 free contracts a month plan, then you took that away and downgraded me to 5. Then…
1 voteHi Lisa,
Could you please provide more account details.
Thanks,
Adobe Sign Team
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Salvamento em nuvem quebrado
O salvamento de alterações feitas no documento (preenchimento de campos, anotações, etc) não está funcionando.
1 vote -
Signature drawing box
Hi
This platform could really benefit with a drawing box for signatures. When assigning a doc to someone if they need a witness signature they are unable to complete it without changing all signatures.
1 voteHello Alexcia,
Thank you for your feedback. We will look into it.
Adobe Sign Team
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