Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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  1. Pas de décompte du nombre de documents signés

    Bonjour,
    Il semble que le nombre de documents que nous pouvons signer soit limité à 150/an.
    Mais on ne trouve nulle part de décompte ou d'avertissement pour savoir à quel point nous nous approchons de cette limite.
    S'il vous plaît, affichez un décompte en haut de page, à hauteur du menu.
    Un grand merci.

    3 votes

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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Unable to Assign and request signatures

    I am unable to Request signatures from our Corporate account. I can add email addresses but it will not allow me to proceed to the next screen to indicate where signatures are to sit.

    2 votes

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    Need Info  ·  0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Bulk replace CC for forms and templates

    After setting up many forms and templates a person in the CC field has left the business. WE have to go through all the forms one by one to replace the person. Very annoying, costly and time consuming.
    We require function to replace a person throughout the system in CC fields on templates. and webforms.

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Unable to progress request

    It not allowing me to request a signature.

    1 vote

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Ruben,

    Thank you for your feedback, could you please share more information about the difficulties you are facing while requesting a signature? More detailed steps will help to understand the problem.
    Thanks,
    —Robert

  5. disappointed

    very slow and crashes so often then cant reopen

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Fehler in Sign

    Adobe Sign funktioniert seit dem 12.03.2021 nicht!

    1 vote

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  7. PROGRAM DOESN'T WORK

    WHAT THE *, I SENT IT FOR SIGNATURE, I GET THE EMAIL CLICK THE LINK AND IT OPENS MY ADMIN PORTAL AND NO WAY TO SIGN THE * THING. SO FRUSTRATED I HAVE TO DO THIS YET AGAIN!

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Server error - and you're closed?!?!?

    I'm really ****** off at you. You took my money, and now that I'm trying to send a document for signature, I'm getting a server error and your support chat is closed. What an absolutely terrible first impression.

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Send for signature not working

    I’m logged in, hit “get app”, under “sign” for the ability to share a doc. For a Clint to sign... nothing happens. This is after already having a version of that app on my phone, installed and having to sign in twice.

    1 vote

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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Dinero

    Mis k

    1 vote

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  11. poor

    the sign a document - is not loading up!

    1 vote

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  12. Broken page

    https://documentcloud.adobe.com/link/tools/?group=group-sign

    Page is blank? It was there a couple of hours ago!

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  13. not able to complete action

    I cannot request or send signatures on forms, it instructs me to contact customer service.
    Heather Kasel
    hkasel@city-ventures.com

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Heather,

    Sorry you’re having trouble using the product. You do have entitlements for Request Signatures but there was an issue with processing your recent entitlement changes. It’s fixed now and you should be able to request signatures. Please let us know if you still encounter issues.

    Thanks,
    Adobe Sign Team

  14. Not happy with the trial

    I've tried to send a contract 3 times, its failed and I got an error message.

    I'm now trying to figure out if any of them actually got sent to the client. How do I find that out?

    The contract is still showing as draft - does that mean it hasn't been sent out?

    1 vote

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  15. 1 vote

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  16. bad updates/changes

    the update to the document cloud is really bad and takes the product back 10 years. Please reinstate the old format and stop messing around with the product so many people rely on

    1 vote

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  17. Sign app doesn’t work on Iphone

    The Adobe sign app, keeps bringing me to the web version and won’t let me send out documents to sign from my IPhone 12 pro

    This is the main reason I got this subscription for almost $200 a year it should work this has been going on and off for months now it just off.

    The web version says get app. However the link in unclickable! and I am in the app

    3 votes

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  18. E-sign noy working

    Received technical support last week...unfortunately all three of the adobe e-sign documents that went out could not be processed by client.

    1 vote

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  19. Adobe while sending for signatures

    Hello I'm getting this error. I have not changed my process. This is slowing me down. I need help ASAP

    1 vote

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    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  20. List of signed agreements

    Hi! Hope you're well.

    I am currently in the "Manage agreements" section, trying to export a CSV of all of the completed agreements (signed agreements). I do not want to download the PDF, I simply want the list of people who have signed my agreement.

    Is there anyway to do this? It would be incredibly helpful.

    1 vote

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