Skip to content

Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

585 results found

  1. The new Adobe Sign "request for signatures" is not a good fit for me.

    I like to add "cc" field that doesn't require another signature - that way our admin can track our sales/leads/proposals we send out.

    Is there a way to revert to the previous verion? I've been trying for an hour to get out a proposal and can't make it work. This is very important to resolve ASAP.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I’m using the mobile version of acrobat sign. However it doesn’t work- and hasn’t been an app tye actually functions in 3 years. Is seriously no one product testing your apps? This is at least the 3rd feedback note I have left about this not working. Why do I pay so much money each year to not be able to access what is advertised?

    Within the app- when I try to send a document out for signature- I get the attached head screen- trying to take me to the app. But the buttons do not function.

    I tried this from…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Amy,

    We are sorry that you are having this trouble. Does it happen to all of your documents or just particular ones? 

    If this only happens to certain documents, would you be able to share some with us so we can investigate?

    Thanks,


    Adobe Sign Team

  3. 전자서명시 서명 대신 도장모양(인영)을 이미지로 삽입할 때 원래 색깔인 빨간색을 유지할 수 있도록 개선해 주세요.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. We are having many people not getting the emails for documents with requested signatures.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Wendy,

    We are sorry that you are having trouble with this feature. Could you please provide more information about it? For example if in acrobat the agreements shows in In progress section, if you as sender are receiving a confirmation email that the agreement was send, also if there is any error that appears after you send for signature will be really helpful if you can share it with us.

    Thanks,

    Adobe Sign Team

  5. When a document is sent to an invalid email there is no indication on the In Progress screen that the email bounced, or failed. There needs to be either an email sent to advise that the event failed, or there needs to be an on-screen indication that an event failed, or preferably both.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello,

    We currently send a email that indicates that the agreement is undeliverable. However we appreciate your feedback and will take into account.

    Thank you,

    Acrobat Sign Team

  6. Een handtekening aanvragen op een document (in mijn geval Technisch prototype...GG-2023-51 duurt als sinds vrijdag langer dan 15min. (langer heb ik niet gewacht).
    Ik ben zwaar ontevreden op dit moment en denk na over andere tooling.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Is there a way to include IP Address and Location for Signature Certificates? I think timestamps / timelines sometimes do not suffice. For example, I've attached a Signature Certificate from our current document signature handler.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. your system ******* sucks, 0 way to send the necessary signature... no error code... no help

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Cole,

    We are sorry you are facing trouble using Request signature. Could you please provide more information about your problem to have a better understanding of it.

    Thanks,

    Adobe Sign Team

  9. It is very disappointing that I cannot select multiple files to be sent for e-signature at the same time from the web app. It was on the previous web interface, but the updated one removed the feature. This is a feature that all other e-signature providers I have used supported. I signed up for acrobat and then two weeks later the feature is removed. This is bait and switch. Please add the feature back to the web interface.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. O meu email coordenacaoregistros@sbhci.org.br possui assinatura, porém eu não consigo utilizar "Solicitar assinaturas eletrônicas" ! Ao abrir esta opção, recebo a oferta de testar e pagar, mas já temos o plano pago pela Sociedade Brasileira de Hemodinâmica e Cardiologia Intervencionista CNPJ 73.603.748/0001-52. Peço que corrijam o meu acesso, por gentileza.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. I am unable to get the URLs for my webforms in neither Chrome nor Edge.

    Error information from Chrome Console is attached.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. reminder to recipients does not work on bulk send!!1

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Salina,

    Could you provide us with more information about this issue? For example the type of remainder you try to use, attached documents, etc.


    Thanks,

    Adobe Sign Team

  13. when document is open and I chooose request esignatures, it goes to a blank pg. I must go to 'documents' tab and request esignature from there. This did not happen in the past. New glitch

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Diana,

    Thank you for your feedback. Are you still experiencing the issue? Does it happen to all of your documents or just particular ones? Are they uploaded by you or shared by others?

    If this only happens to certain documents, would you be able to share some with us so we can investigate?

    Thanks,

    Adobe Sign Team

  14. Sometime recently the way the Adobe sign emails have changed. The email "Title" now says Adobe Sign on Behalf of Builders Installed Products where it used to just say Builders Installed Products, this is very troubling to our customers that have used this for years, it now goes straight into their spam files.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Your e-sign process could use some updating. I have documents that I need two people to sign (spouses) but only one email address. I should be able to assign each signature request to a specific person (like docu-sign allows) to make this part of your sofware more user friendly.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Hi there, you have a fault with Adobe sign. When you open a PDF that has been altered and signed the changes to not show up on the PDF when opened in an iPhone. They show when opened on PC in Adobe but not on iPhone> The auto generated email with the document also does not show the changes when opened on my phone. This is a massive issue.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. I hope Adobe can add in this function, give "PREVIEW" of where we input our fields or where ADOBE had automatically input those fields.

    Instead of sending to the signatory immediately , we should have an overall view of where did we input the signatories boxes, date boxes etc.

    I have came to situation where Adobe automatically input the date field or I have accidentally input double field of signatories but as it was send immediately without a preview, it was rejected by the signer. Do prompt us(the person that create the form) if double input of signatories with the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. When I tried to request signature from the web, I want to add only Signature but there is no such component in web version. There is only Signature, date, etc. combine into one even if I select type as Signature.

    Please add "Signature only" in web version.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Extremely disappointed in this software!!! I recently switched from DocuSign and I tried to utilize the e-sign feature for 2 separate clients and the severs is unavailable. This is unacceptable for a company of this magnitude. If your going to get in the game of e-signatures, then live up to it. I cannot afford to not be able to get my documents out for signatures and can't be delivered. This situation has caused me to consider cancellation.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. In den Webformularen wäre es sehr hilfreich, wenn die Währung Euro in Feldern unterstützt würde und mit diesen validierten Werten mit dem korrekten "," als Trennzeichen gerechnet werden könnte.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?