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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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4868 results found

  1. Frustrations

    I have had a subscription for years and I keep getting told that I have to buy a subscription. I have deactivated the program from a computer and it won't download and I keep getting the same stupid message. I have a different primary computer and nothing I do seems to help and your chat just gave up on me. I am about ready to cancel since I can't use the blankety blank program.

    1 vote

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  2. I do not ******* understand

    I do not ******* understand this software

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  3. Help to cancel free 7 day trial

    I tried to cancel my subscription on Plans page, but there is no plan. However the Adobe Acrobat Pro DC application shows : 2 days left in trial.

    4 votes

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    1 comment  ·  Subscription  ·  Admin →
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  4. Language issue

    Fix my account language back to english!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. Complete in Order/Any Order default

    There should be a default setting for this.
    Depending on the organization or task, a user will find a preference. Having to change from the default on each submission is a waste of time.

    1 vote

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    Under review  ·  1 comment  ·  Send for Signature  ·  Admin →
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  6. List Documents on E-Sign panel

    Why is there no Document List/List of Agreements on the E-Sign panel?
    That would maintain the topical assignment and pre-filter associated documents.

    3 votes

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    Under review  ·  2 comments  ·  Send for Signature  ·  Admin →
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  7. Essay

    Who can help me write my essay?

    3 votes

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    7 comments  ·  Other  ·  Admin →
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  8. Last 'sign' button poorly labelled.

    Our clients often don't hit the final 'sign' button as they have already signed the documents. We believe the final 'sign' button would be clearer if it was labelled 'send' (or something like this).

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  9. Hours of lost work

    My documents didn't autosaved when need and it now i'm backed up hours of work. If anything maybe put on a settings on your open spaced tab to allow us to manually save or automatically save the work after minutes of no interaction.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Boreth,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address the similar issue. Please try out the experience and let us know if it resolves your concern.

    Regards,

    Harshpreet

  10. E-Signing Documents Sucks

    I used to have a whole bunch of options when I wanted to send a document for e-signature. Now, it doesn't give me any options, and it doesn't do what I want! I can't change the message like I used to, I can't add more receipients like I used to, I can't say that I've already created my signature fields like I used to. Document signing has always been frustrating, because the options change every single time, but now it is REALLY frustrating!

    4 votes

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  11. hate it !! keeps a stupid time stamp and I don't want the time stamp

    hate it

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  12. PDF convert to excel

    Hi
    How come my Convert service (function) does not work yesterday and today?

    1 vote

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    1 comment  ·  Export PDF  ·  Admin →
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  13. Wo ist mein gewohntes Suchfeld???

    Ihre neue Website nervt mich jetzt ziemlich. Ich will ganz einfach wie immer ein Bild zu einem Thema suchen und finde das Suchfeld nicht mehr. ????

    0 votes

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    0 comments  ·  Other  ·  Admin →
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  14. FILTRO NAO FUNCIONA

    o filtro nao funciona, nao filtra o item que se faz a pesquisa

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  15. Keyboard input/actions are ignored

    When reviewing and commenting a PDF file in the Acrobat web version, it does not recognise the "Delete" button, or simple keyboard input as is the case in the desktop version.

    4 votes

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    0 comments  ·  Commenting  ·  Admin →
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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Armin,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We are able to reproduce the issue and reviewing the same internally. 

    Regards,

    Harshpreet

  16. Bad signature image quality after saving document

    When using image as a signature, after saving the document (Using "Download this document"), the signature get downscaled to some quite bad and unusable quality.

    1 vote

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    2 comments  ·  Fill & Sign  ·  Admin →
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  17. Your updates have ruined Adobe.

    Stop requiring multiple sign-ins and ridiculous, unnecessary "security" theater.

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  18. Adobe crashes online and on desktop repeatedly freezing, closing, issues.

    Adobe online account and desktop account keeps crashing. I've done everything I needed to do to uninstall restart clean and fix it. Paying for pro DC and nothing works online or on desktop application.

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Elizabeth,


    Thanks for reaching out and apology for any inconvenience caused. Please let us know what issues you are facing accessing acrobat web.


    Regards,

    Acrobat web team 

  19. Cancel & Refund Subscription

    I am not sure why there is a subscription fee charged to my AMEX card. Kindly verify is this a legitimated transaction from Adobe as I do not recall any subscription I have undertaken with Adobe.

    Kindly advise and cancel my subscription if any.

    3 votes

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    0 comments  ·  Subscription  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Ravindran,


    Thanks for reaching out to us. We can see active subscription on the user via which you added the post in User forum. If you would like to discontinue the subscription purchased, please follow below steps -


    Check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using…

  20. Time waste

    Really f u. I spent hour filling a form, when I press save, it went to login, and I lost the data. what a ****** UX. You wasted my f time.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Hassan, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced the saving issue ?

    Regards,

    Harshpreet

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