4538 results found

1. Sort out your GUI

   There is no logic to finding software my company has subscribed me to.

   I've been through 4 cycles of the same windows and still can't download the Standard product without being asked to buy Pro.

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2. difficult and very time consuming

   it is so difficult and time consuming trying to fill out an application from lining up the sentence area to activating the sentence I want to continue on as clicking on the sentence does multiple things including moving the sentence plus finding what I need to click on just to start filling out the form

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

   Hi Cressy,
   We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
   If you still prefer to use the earlier version you can revert back by following these steps:
   1.   Click on your profile icon.
   2.   Select "Settings".
   3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
   This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

3. BAD

   VERY BAD

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4. Slett konto

   Slett konton

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5. broken

   Product is broken. I fill text field and they are not displayed when I save the pdf or I print file.
   I try to add context TEXT and the letters are invisible

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6. I can't upload a signed document.

   I can't upload a signed version and your user UI is horrible.

   https://helpx.adobe.com/sign/using/upload-signed-documents.html#:~:text=To%20enable%20the%20ability%20to%20upload%20agreements%3A%201,the%20signer.%204%20Save%20to%20commit%20the%20change.

   That help topic doesn't work.

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   Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

   Hi,
   We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,

   1. Open the agreement draft experiencing the issue.
   2. On the left panel, scroll down and click "View more".
   3. Click the "Switch to legacy version" link.

   This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

7. This interface sucks!

   THIS NEW INTERFACE SUCKS!!! I cannot do HALF of what I need to be able to do in here anymore! Is there any way to go back to the old UX???

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   Planned  ·  AdminMariana Guzmán (Admin, Adobe) responded

   Hi Austin,

   Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and are actively working on enhancing this experience.

   Sign in Acrobat Web Team

8. Editing PDFs with web app not working

   PDF files will not open for editing using the Acrobat web app. I get a message "preparing file for editing..." which holds (presumably) forever.

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9. karmaşık dokümanların çevriminde hata

   ekli dosyayı word dokümanına çevirmek için online dönüştürücünüzü satın aldım. Fakat dönüştürme işlemini yapamadı. Karma doküman/farklı karakterli dokümanların çevrilmesinde sorun yaşadım. Aslında ürünü satın almama rağmen işime pek yaramadı. Bilginiz olsun.

   • 

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10. Stop tweaking the program!

    Seems like every couple of weeks you change the e-sign program! So frustrating! This particular version creates fields that are too big for my document -- it worked just fine before.

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    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Mike,

    
    We are sorry you are experiencing troubles with the current version of our app. Could you please provide some additional information?

    • Steps to Reproduce: A video or detailed description of the steps you take to encounter the issue.
    • Specific File: If the issue relates to a particular file.
    • Additional Details: Any other information you believe might be relevant, such as error messages or unexpected behavior.

    Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
    If you continue to encounter this issue, you have the option to revert to the previous version:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
    4.    Click "Save" and wait for the confirmation message.
    
    We appreciate your patience and cooperation in resolving this issue.

    
    Sign in Acrobat Web Team

    Hi Mike,

    
    We are sorry you are experiencing troubles with the current version of our app. Could you please provide some additional information?

    • Steps to Reproduce: A video or detailed description of the steps you take to encounter the issue.
    • Specific File: If the issue relates to a particular file.
    • Additional Details: Any other information you believe might be relevant, such as error messages or unexpected behavior.

    Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
    If you continue to encounter this issue, you have the option to revert to the previous version:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
    4.    Click "Save" and wait for the confirmation message.
    
    We appreciate your patience and cooperation in resolving… more

11. Hostile Pricing

    I was filling in a pdf job application online using acrobat.adobe.com. Now I would like to change some of my answers but my text is no longer editable after closing and reopening the browser.

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12. E-signature change is TERRIBLE!!!!!

    OMG this new version I used today for E-signatures is TERRIBLE!!! It takes forever and is not easy to use at all! It wouldn't send automatically send to me for signature. I had to go and find out how to start the process. VERY un-user friendly. Why change something that isn't broken? How can I use the previous version (from last week!!!)?

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    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Rebecca Richardson,

    We are sorry you are experiencing trouble with the new feature. Could you please provide some additional information?

    • Steps to Reproduce: A video or detailed description of the steps you take to encounter the issue.
    • Specific File: If the issue relates to a particular file.
    • Additional Details: Any other information you believe might be relevant, such as error messages or unexpected behavior.

    Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
    If you continue to encounter this issue, you have the option to revert to the previous version:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
    4.    Click "Save" and wait for the confirmation message.
    This change will only affect new drafts created after making this adjustment.
    We appreciate your patience and cooperation in resolving this issue.

    
    

    Sign in Acrobat Web Team

    Hi Rebecca Richardson,

    We are sorry you are experiencing trouble with the new feature. Could you please provide some additional information?

    • Steps to Reproduce: A video or detailed description of the steps you take to encounter the issue.
    • Specific File: If the issue relates to a particular file.
    • Additional Details: Any other information you believe might be relevant, such as error messages or unexpected behavior.

    Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
    If you continue to encounter this issue, you have the option to revert to the previous version:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
    4.    Click "Save" and wait for the confirmation message.
    This change will only affect new drafts created after making… more

13. AdobeSign Feedback

    1. I use AdobeSignature alot.
       The limit on the size of the file is very inconvinient because most of my files are over 8MB. With other esiganture apps like docsSign there is no limit on the size.
       I would really appreciate it if we can increase the limit

    2. When I select multiple documents and drag and drop to "Request e-signature" it combines all the documents. First I have to rearrange the order which is not very user friendly! i have more than 10 documents, and I can only change the order by clicking on the up/down icon and I cannot move them with mouse. If we can fix this one it'd be great too!

    3. Other problem I'm facing is that, since I normally have more than 1 document that need signature on, sometimes I get to the page for signature and I realize I forget 1 document! AdobeSign doesn't allow me to go abck and add another document! I ahve cancel everythign and start over.

    4. Sometimes there is a typo in the document I send for signature. DocuSign allows me to edit the file I sent without cancelling the whole thing! If you can cadd this feature, it's be amazing.

    I appreciate all your support and effort to make this better everyday.

    1. I use AdobeSignature alot.
       The limit on the size of the file is very inconvinient because most of my files are over 8MB. With other esiganture apps like docsSign there is no limit on the size.
       I would really appreciate it if we can increase the limit

    2. When I select multiple documents and drag and drop to "Request e-signature" it combines all the documents. First I have to rearrange the order which is not very user friendly! i have more than 10 documents, and I can only change the order by clicking on the up/down icon and I cannot move… more

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Sina,
    We are sorry you are experiencing trouble with our app. Let's address the points you're mentioning

    1. File size limit is at the moment 8mb, we will analyze your request and consider it for future updates.

    2. We are aware of this problem and we are working on solving it as soon as possible, please expect this to be fixed in future updates.

    3. For this problem, with the current version of the app is possible to add a file to the agreement before sending it. Please follow below steps:

    1. After starting Request e-signatures workflow, you should land on "Add Recipient" modal. Fill in recipient information and click on "Continue"
    2. On the next view, on the left side of the screen (above the left hand panel) you should find the "Edit" button. Click on it
    3. Here you can find the "Organize Pages" option. Click on it
    4. Use the "Insert pages" option to add any missing file to the current agreement

    4. For this issue, if you use the "Edit" option you can easily modify your documents

    
    

    We really appreciate your feedback on the current state of the app, and we want to let you know that we will make our to address this issues.

    
    

    Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
    If you continue to encounter this issue, you have the option to revert to the previous version:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
    4.    Click "Save" and wait for the confirmation message.
    This change will only affect new drafts created after making this adjustment.

    
    We appreciate your patience and cooperation in resolving this issue.
    Sign in Acrobat Web Team

    Hi Sina,
    We are sorry you are experiencing trouble with our app. Let's address the points you're mentioning

    1. File size limit is at the moment 8mb, we will analyze your request and consider it for future updates.

    2. We are aware of this problem and we are working on solving it as soon as possible, please expect this to be fixed in future updates.

    3. For this problem, with the current version of the app is possible to add a file to the agreement before sending it. Please follow below steps:

    1. After starting Request e-signatures workflow, you should land on "Add Recipient" modal. Fill in recipient information and click on "Continue"
    2. On the next view, on the left side of the screen (above the left hand panel) you should find the "Edit" button. Click on it
    3. Here you can find the "Organize Pages" option. Click on it
    4. Use the… more

14. Not supported country

    This is the worst service I've ever seen, you allow me to create an account and do everything, and finally you prevent me from adding or editing my PDF, and even if I want to pay you, you say that it is not supported in my country, then why allowing me to connect to your stupid dashboard, and waste my time, since you do not care for our country, I will ensure that all users in my network never use your services

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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Khalil,

    
    

    Thanks for reaching out to us and apology for inconvenience caused. Unfortunately, we dont support our service for now in your country but we will revert back once we will enable our service in your region.

    
    

    Regards,

    Acrobat web team

15. lau

    ---

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    0 comments  ·  View PDF files  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Lau Zentai, 

    Thank you for contacting us. Can you please describe the issue that you are facing ? 

    Regards,

    Acrobat Web Team.

16. Free trial scam

    Adobe is a scam. When I gave my gmail account it said that I can edit online without giving my credit card, but when I went to edit after giving my gmail it asked for my credit card to allow me to edit. This file format is the biggest scam and I wish the world gets out of this format.

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17. Annoyed

    I wanted to cancel my membership because whenever i open a document to sue any of the tools i get a notification they are downloading. But sometimes they work - most of the time they are downloading. I dont understand how they can only sometimes be accessed it i am paying for them.

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18. What does the term "team upskilling" mean?

    Team Upskilling is the process of giving current employees better skill sets so they may grow in their positions and take on new responsibilities within the organization.
    web: https://www.edforce.co/team-upskilling/

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19. New Program not working

    Go back to old Adobe E-signature Request. New program has too many errors and doesn't function.

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    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello,

    We are sorry you are having trouble with the new update. Could you provide more information about the issue? For example:

    • Steps where you encounter issues
    • Files that doesn't work well with the feature
    • A video showing the actual error
    • Screenshot of the errors

    And any other information will be really helpful to us.

    Thanks,

    Sign in Acrobat Web Team

20. Lie

    This program is a full lie. No credit card needed and now i have to add mine to use this beautiful creation.....

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    0 comments  ·  Subscription  ·  Edit…  ·  Delete…  ·  Admin →
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