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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

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2629 results found

  1. Trying to add files from Google Drive and get the following error: "Sign in with google temporarily disabled"
    It was working before the update of Adobe Document Cloud.

    7 votes

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  2. Why can I not the e-signature to work? I have used this several times and now all of a sudden it will not work. I have uninstalled adobe and reinstalled and still not working.

    6 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  3. Please add a setting to DISABLE the addition of the "audit report" page on Adobe Sign documents. This should be easy to add, please add it!

    6 votes

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    2 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thank you for your feedback. Do you mean the “audit report” included in the final copy of the Adobe Sign document emailed to you after it’s signed? Would you mind telling us the reason you’d like to have it disabled?

    Thanks,
    Adobe Sign Team

  4. The page is stuck on Loading Adobe Sign

    6 votes

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    Need Info  ·  13 comments  ·  Fill & Sign  ·  Admin →
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  5. The cookie banner hides the "click to sign" button. This has caused significant confusion for people trying to sign agreements as they aren't aware that they haven't completed the signature process. When I tell them they need to click the "click to sign" button they say they can't find it.

    6 votes

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  6. I met with a customer who asked to be able to prevent reviewers from adding more comments but allow them to have access to view or download the file. Currently, the only options available to end a review are to Unshare (revoke access) or Delete the review.

    6 votes

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    3 comments  ·  Reviews  ·  Admin →
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  7. I'm trying to create PDF file, but always show an error "Unable to process request"... What can I do?

    6 votes

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    0 comments  ·  Create PDF  ·  Admin →
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  8. FEATURE REQUEST: Allow users to create folders to organize files.

    FEATURE REQUEST: Allow users to delete files.

    PROBLEM: I cannot organize my files in any way, nor can I delete files that are irrelevant. This has rendered the experience almost unusable, as I cannot distinguish useful files from ones I don't need.

    6 votes

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    0 comments  ·  Home  ·  Admin →
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    cfrench responded

    Thank you for your feedback. Can you tell us more about what you’re trying to do? If you click on the Files tab, you’ll find that you can delete files that you’ve uploaded and create folders to organize them. Is it that those capabilities are not easy to find?

    You’ll also find files that you’ve shared for Viewing, for Review or for Signature in lists under “Shared”. Are you trying to organize those files?

  9. Hello!

    How can I connect Document Cloud to Creative cloud? And why are they separated in the first place..Or alternatively, Adobe Scan app should have an option to save the pdf in the creative cloud instead.

    Cheers,
    Jouko

    6 votes

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  10. Hello,

    Has the format changed for Adobe Docusign? I am not able to see the Manage Documents page or regular formatting today.

    Thank you,
    Carmen Bronston

    6 votes

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    2 comments  ·  Home  ·  Admin →
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  11. Jeg har sagt opp mitt kundeforhold for lenge siden! Dere fortsetter å trekke penger, noe som jeg ser på som ulovlig. Jeg har hatt store problemer med Adobe, og vil ikke ha mer med dere å gjøre!

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Cant reach the profile page. I wanted to cancel the trial subscription I opted in this week.

    I am not able to reach the profile/subscription change page. Can you please cancel the subscription from my account on your end?

    5 votes

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    1 comment  ·  Other  ·  Admin →
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  13. Thank you (sarcasm intended) for what used to be a very simple and efficient pdf product and making it expensive and difficult to use. I purchased an annual subscription in 2019. I find it almost useless for simple tasks like reading a pdf document and adding a signature. When I find an alternative product, you can be sure I will drop Adobe Creative Cloud.

    5 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  14. Hi, I can't seem to download Adobe Acrobat DC Pro. The installer package starts to run, but only downloads to 9.2 percent, and then stops, repeatedly. Please let me know how I can download DC Pro without this problem. Thank you.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  15. just bought the package to convert pdf to word. of the several pages in the document, some pages converted, some did not, when its all text. frustrating!

    5 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  16. Changing word document to pdf messes up original arrangement acrobat pro. I signed up to adobe pdf pack because I thought it would be better but it is doing the same thing.

    ersioson@gmail.com

    5 votes

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    1 comment  ·  Create PDF  ·  Admin →
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  17. I met with a customer who asked for a way, as a reviewer, to set a default color that would apply across all reviews they participate in.

    5 votes

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    0 comments  ·  Reviews  ·  Admin →
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  18. Please cancel my subscription. I have tried several times over the last couple months and have been unsuccessful. Thank you for your help.
    Chris
    678.301.9891

    5 votes

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    6 comments  ·  Other  ·  Admin →
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  19. In der Ansicht "Freigegeben" geht das Layout über den rechten Bildschirmrand hinaus, sowohl im Vollbild- als auch im Fenstermodus.

    MacOS 10.13.6
    Google Chrome Version 71.0.3578.80

    5 votes

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  20. I don't want to download a file in order to print it. It would be good to have an option to select a signed file and directly print it in a good format. If you print a file in view mode, it prints off the page.

    5 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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