Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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Download button
Make a big, clear download button.
32 votes -
Bring on the Insert Text and Replace text comment features
Document Cloud is pretty useless for my workflow that involves the cool new Import PDF Comments feature on InDesign.
Replacing text while collaborating in Document Cloud should be the backbone!28 votes -
Won't convert to PDF.
First few documents did not convert. Simple PDF files. Why?
27 votes -
Cancel my subscription
Please cancel my subscription to Acrobat DC. I have entered my cancellation in several places but it is very difficult to find out if it is being acknowledged. Please respond to charlotte.vogelmann@gmail.com that my subscription has been canceled.
21 votes -
Share multiple versions for review
A customer asked for a way to share new versions of a review file. The main needs are to: a) direct all reviewers to the latest version, b) provide a way for everyone in the review to view the previous versions with comments.
18 votes -
Change email address
I can not locate my account information to change my email address.
18 votes -
Problem with Adobe Sign Manage
I am having some problems with the new Adobe Sign interface. If I switch on “Adobe Sign Manage” in the “For Signature” tab, it all works fine – at least, it works until the session times out. A pop-up message appears saying my session has timed out and asks me to click OK to refresh the session. This is where things go wrong.
The Adobe Sign Manage iframe gets blocked with a Chrome sad face page icon on a grey background. The console shows the following error and warning:
Refused to frame 'https://ims-na1.adobelogin.com/' because it violates the following…
18 votesWe’re looking into this. Thank you for reporting it.
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Option to require a password while sharing
I met with a customer today who asked for an option, when generating a link to a file for Viewing or Review, that would require users to provide a password before getting access to the document. The customer has a workflow where they post the URL on a website, but want to restrict access to only those people who are furnished an access password. The user would create the password when generating the URL and distribute it independently of the Doc Cloud system.
If you have a similar workflow, please vote for this idea and provide additional information in the…
18 votes -
Need strikethrough and replace and insert text tools (among others).
Love this tool. It's a consistent issue for designers getting feedback from multiple people and all the file versions associated with that. However, we really need all the commenting tools like "strikethrough and replace" and "insert text". It's actually confusing for commenters who do not have see this option. Also, it makes it more difficult to import comments in InDesign for example. The ability to import comments is such a huge deal for long form documents! Adobe, you're so close to the finish line!!!!
12 votesHi Sarah,
Thanks for your request. We have made a note of the same and shall plan to support in future.
Thanks,
Harshpreet -
Fill and Sign
Why is it that in the last few days I am getting a notice when I try to fill and sign a PDF, that I upload, say the file is not supported. These Are same type's of PDF's that I have using and filling and signing for years.
9 votesHi,
If possible could you please share a sample PDF file with which this issue is happening?
Thanks,
-ashu -
Combine pdf in Adobe Acrobat desktop application (not in DC)
Please bring back Adobe Acrobat desktop application.
Please make partial functionality, like combining pdf's, available in the desktop application (in stead of in the cloud).
I am so sick and tired of getting combination error's without any details. Why are there not details about the errors inside the documentcloud?8 votes -
Unable to read pdf from documentcloud.adobe.com account
I am unable to read the document on from my account on the documentcloud.abobe.com.
I have a message o the following effect
"Please wait...if this message is not eventually replace by the proper contents of the document, you PDF viewer...."
(but I can read the same document from my laptop using adobe acrobat reader DC )
8 votes -
Adobe update is crazy
Why can I print from Adobe document stupid cloud. I should of never updated. When I do print half the pages is missing . Wish I could go back to old version without an update Also when I want to send a email I would like to go thru google email .
8 votes -
Template Access
I've already spoken with someone in customer service via phone, but I just wanted to make it very clear that it is simply embarrassing for a company as large as Adobe to have shipped this completely broken update to Sign/Document Cloud. Clearly little to no QA was done with this product as anyone who uses this on a semi-regular basis would see that access to templates had been extremely limited (or simply removed entirely). I have never been this frustrated with Adobe, seriously, this was a MAJOR ***** up on the part of your engineering team, and if another issue…
8 votes -
Online tool to check and fix PDF accessibility
DESCRIPTION:
While not perfect, the free online tool PAVE (https://pave-pdf.org) demonstrates how this process could be lightyears more user-friendly than it is currently – in Acrobat, and other available tools.
It automates as many of the steps as possible, leads the user through the remaining steps that need fixing manually, and leaves out everything else.
Side menu tabs:
- Tasks (main window)
- Properties/edit
- The "Reading Order", "Tags", and "Structure" menus from Acrobat have been simplified to a single "Reading Order" tab.
The workflow could be:
- Upload file (or send direct from InDesign or Word)
- Select "Make Accessible" from tools,…
7 votes -
combine files
Cant combine my files and no explanation
7 votesHi,
Could you please send over a couple of files that can help reproduce this issue?
Thanks,
-ashu -
object to requesting my birthdate at login
I object to you collecting my birthdate as a requirement to log in. It's easily possible to use some other information to authenticate me. I do not trust Adobe to keep my information confidential, because frankly, you lack imagination for not using another shared secret. Adobe is not authorized to use my birthday for any other purpose.
7 votes -
poor coversion from Arabic PDF to any
i subscribed and i have membership for one month and all the details that i have on Arabic language on pdf and i need to convert it to the Excel in the same language and format but you can see the language it is really bad . also, there is no Arabic language to convert to keep the same language . please help me
7 votes -
poor excel conversion
the current conversion from pdf to excel lumps all the words in one cell, used to be converting the words into individual cells.
7 votes -
Close a review
I met with a customer who asked to be able to prevent reviewers from adding more comments but allow them to have access to view or download the file. Currently, the only options available to end a review are to Unshare (revoke access) or Delete the review.
6 votes
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