576 results found
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Issue ned to be fixed asap
Hi, there are few issues, one is a major issue, with filling out the data fields by customers:
1. While filling one data line, the next lines below are filling out with the same text automatically. That has been a constant issue for the last 40 days approximately.
2. Major. Some of the data lines are not available for filling out to customers (last 2 documents)
Could you please fix that asap!
Regards,
Alex1 vote -
SMS Text Please
Please allow us to send a text link to customers to get signatures. DocuSign has this and is worth switching to get faster results from my customers.
1 voteHello,
Thanks for your feedback. We will review your request.
Thanks,
Adobe Sign Team
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Failure to Save/No save function
The online version is completely unusable. It would not save, and I could not find a way to save it even if I wanted to, which is just terrible design. It is very unintuitive and the top navigation buttons didn't work and when I clicked them it just cleared my work. When I downloaded the offline version it worked just fine.
2 votes -
Fill and sign completely broken
Fill and sign is broken. kindly fix it.
see attachment2 votes -
The editor stopped loading any pdf
PDF editor is not working
3 votesHi Sabah,
Are you still seeing the issue? It'd help us on investigating the problem if you could provide more details. Which tool were you using? Did you see the issue with any PDF or a particular PDF? Could you share the document with us?
Thanks,
Adobe Sign Team
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non funziona più
dopo averlo usato su due file diversi smette di funzionare
1 vote -
MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET
MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET AS I'M UNABLE TO RECEIVE E-SIGN APPROVAL AND IT CAUSE DELAY IN MY WORK AS TO DO IT MANUALLY. I'VE NEVER EXPERIENCED THIS ISSUE BEFORE. PLEASE HELP TO SOLVE THIS A.S.A.P!
1 voteHi Tarmizi,
Could you please let us know which recipient did not receive the email so we can investigate?
Thanks,
Adobe Sign Team
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This product needs work.
Rarely do I use your E-signature feature that it isn't frustrating. My client gave me an incorrect email address. Today, he contacted me and corrected it, so I added a recipient. IT HASN'T RESENT and there isn't an option to "RESEND".
1 voteHi Brent,
Could you please let us know the name of the agreement that you encountered this problem so we can investigate? We checked your recent transactions in November and it seems all have been signed except one that has recipient email bounced.
Thanks,
Adobe Sign Team
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한글이 ##으로 표기
파일 명이 한글의 경우 서명된 최종감사 보거서 문서의 헤더 정보가 ###으로 표기가 됩니다.
2 votes -
Gets stuck at 72% uploading when specify where to fill and sign.
Why can I not the e-signature to work? I have used this several times and now all of a sudden it will not work. I have uninstalled adobe and reinstalled and still not working.
6 votes -
Esign GR characters issue
E-signing a document using GR characters from a browser changes the font and the full name is not displayed correctly
0 votes -
Files not saving properly
My form keeps getting messed up when I try to download as a PDF and none of the information I fill in saves properly
2 votes -
Adobe Sign Automated Setup Changes
There must have been some update to adobe sign which prevents automatic field recognition? It worked previously, but I know there was a revamp in the online document management system.
Is there any best practice guides to getting the automatic signatures to line up when sending?
1 vote -
Does not open documents
Adobe opens documents however then attempts to login to the site and glitches then closes the document. I have found the only way to open a document is to login then save the document then open it. Very disappointed that I paid a subscription for an extremely glitchy non effective product.
2 votes -
Last 'sign' button poorly labelled.
Our clients often don't hit the final 'sign' button as they have already signed the documents. We believe the final 'sign' button would be clearer if it was labelled 'send' (or something like this).
1 vote -
E-Signing Documents Sucks
I used to have a whole bunch of options when I wanted to send a document for e-signature. Now, it doesn't give me any options, and it doesn't do what I want! I can't change the message like I used to, I can't add more receipients like I used to, I can't say that I've already created my signature fields like I used to. Document signing has always been frustrating, because the options change every single time, but now it is REALLY frustrating!
4 votes -
1 vote
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Bad signature image quality after saving document
When using image as a signature, after saving the document (Using "Download this document"), the signature get downscaled to some quite bad and unusable quality.
2 votes -
Adobe Keeps Timing Out While in the Middle of Project
why does adobe keep closing on me while in the middle of editing/filling in a document?
1 voteHello Anita,
Thanks for your feedback. Would you please share more details/steps when you encounter an issue?
Thank you!
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Text/Numbers Altered
Had a recent issue occur multiple times with a document sent for review and signature. The text/numbers change on the signer's end. Only way to catch this is to download the document and reopen it. Anyone else have this issue?
2 votesHello Michelle,
Thanks for you feedback! Are you still experiencing the issue? If so, would you please share more details about the issue?
Thank you.
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