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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  2. Description of desired feature
  3. Why the feature is needed

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  5. Observed result

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Acrobat Web

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5099 results found

  1. When I export a PDF it just keeps reloading and reloading the page

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  2. I tend to use the app as default. When trying to request an e-signature, I get as far as selecting what I want the recipient to sign and then the left-side box goes black. This is where you would ordinarily finalise and send the document - which I now can't due to the random black boxes appearing.

    Would much appreciate it if this was resolved.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Craig,

    We understand you are encountering some trouble with the feature Request e-signatures. We apologize for any inconvenience this may cause.

    We are triaging your issue and are gathering more information to understand the problem better. If the issue is still happening and in the meantime we resolve this specific problem please try to use earlier version of the feature by following these steps:

    1.   Click on your profile icon.

    2.   Select "Settings".

    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue.

    Could you please tell us if this issue you are facing happens every time and with all the documents you use?

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  3. The new Request e-signatures function is hard to select the sign order. please fix this issue.

    1 vote

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    Hi Opas,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause.

    Please follow these steps to be able to add Sign in Order to your recipients:

    1. With your document opened in Request Signature click the "+" button on the Left Hand Panel under "ADD RECIPIENTS"
    2. Select a recipients or yourself
    3. Activate the option "Recipients must complete in order"
    4. Hover over your mouse to any recipient
    5. Click the "..." button that appears
    6. In the "Recipient details" windows that just pop up, go all the way to the last option called "Order"
    7. Click it and select the position you want the recipient to be in
    8. Do this process for any other recipient

    Please see the attached video as a reference.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  4. Why am I charged for Adobe $29.37 on Aug.07/24 and $91.51 on Aug.06/24.
    If not answered correctly , I will cancel all Adobe.
    Thank You
    Dusan Trchala
    416-754-7246
    trchalad@outlook.com

    2 votes

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    6 comments  ·  Home  ·  Admin →
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  5. None of Adobe Acrobat is working for me. I use the 'Compress a PDF' for work and this function has been running an error message for the past day every time I try to use it. It says the task can't be completed. I've tried logging out and in again, restarting my computer and attempting different versions of my PDF to compress.

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  6. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. I was editing a file for school and when i finished and tried to download it, it was endlessly "saving" the changes. After 20 minutes i thought it was a bug and refreshed the page but after that all the changes were erased completely.

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  8. I have tried for three days now to be able to edit/ delete pages from this document and it will not load into the edit software.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Kacy Rabbitt,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and the file in which you faced the issue?

    2) Does it happen for all files or with any specific document?


    Thanks,

    Acrobat Web Edit Team

  9. The new E Signature update is not easy as the old one.
    Email Id's not populating
    the Old one with advanced panel was good. Please bring back the old one, any update happening , should be more user friendly and easy to manage than the old one.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Hi,

    We're sorry you're experiencing trouble with the latest update of our app. We're currently investigating the issues you've mentioned and would appreciate it if you could provide more details to help us understand the problem better. For example, does the issue with email IDs occur consistently? Any additional information you can provide will help us improve the app in future updates.

    Thanks,

    The Acrobat Web Team

  10. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. I wish that Adobe would stop sending Error 300 messages on the last page of a 100 page document. That document then becomes a corrupt file and I have to start reformatting the entire document. This happens too many times for me to consider keeping my subscription. Can you please advise a fix for this ongoing issue???/ It is extremely frustrating and a realy time waster.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Valerie Balderson,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and the file in which you faced the issue?

    2) Does it happen for all files or with any specific document?


    Thanks,

    Acrobat Web Edit Team

  12. Get rid of the automatic pop ups when I move the cursor anywhere near a comment

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  13. Stop requiring comments to be 'posted'

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  14. im not sure how to but a setting that would export your entire conversation for each documentation information genergated from AI assistant

    1 vote

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    0 comments  ·  AI Assistant  ·  Admin →
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  15. In a previous version of Adobe docs, you could see which editors had accessed the PDF. This was useful to help push review along. We could follow up with stakeholders who hadn't hopped in yet. It's now impossible to tell who's opened the document unless they comment (which they don't always do). Please consider reinstating this feature.

    1 vote

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    1 comment  ·  Share files  ·  Admin →
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  16. 1 vote

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  17. ill camcel after my free trial
    You cant expect to sell a product when I needed prior training in order to properly evaluate the product.
    I couldnt run the help menu and got not much from the trial. Consider offering a low-cost or free trial training class first.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. 0000950172-01-500107.rtf (file://TABLET-BJIM61FD/Users/Melinda/Contacts/0000950172-01-500107.rtf)

    1 vote

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    0 comments  ·  Notifications  ·  Admin →
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  19. Thank you for this awesome product. I tried to convert ESPN's top 300 PPR fantasy football ranking to an excel sheet to do some analysis. It prints as a PDF of 4 left to right columns of 80 (3 of 80 1 of 60). However, the converter only caught the 3 righthand columns, missing the lefthand 1-80 column. Just wanted to submit as a former product tester :)

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  20. Miten saan poistettua Adobe Expressin????

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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