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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
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Acrobat Web

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5265 results found

  1. aaaaaa

    1 vote

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  2. I don't know how to bring up the scan code for 3CX

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Is there a way we can get the count of all completed transactions.

    This information will help us to understand the utilization of Adobe Sign.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  4. Your PDF to image convert lost so much quality when trying it out that I'm not willing to pay for your service.

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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    Hi Timothy,

    Thanks for using Acrobat web and sorry for the trouble. In order to help you out with the issue, is it possible for you to share the source PDF with us. It will be helpful for us to debug the problem.

    Thanks,
    Shweta

  5. 1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  6. Your compress options on this tool are backwards - when I compress with "High compression low quality", I get a larger file than when I compress with "low compression high quality" which is backwards.

    1 vote

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    Resolved  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  7. Need a phone number at Adobe to cancel my plan otherwise the system is not letting me do it. Thanks

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Denise,

    Thanks for reaching out and apology for the trouble. Could you please tell us what specific flow is not working for you?
    If you are using commenting on Web and it didnt worked then it should be resolved now. I request you to please try the workflow again and let us know its working for you. You can send me email directly as well on sverma@adobe.com

    Regards,
    Shweta
    Sr, QA Lead, Acrobat Web

  8. There is an error that happens sometimes when clicking a previously working link. after clicking the link the adobe document wont load, it displays a grey screen with the following message in it 'Something went wrong, try again later". I am having to go to my adobe home page and access the document from my recent document links.

    1 vote

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  9. I was editing a doc and now it says that the file is corrupted. Frustrating experience. I was hopping t0 buy the product but its good for nothing.

    1 vote

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    1 comment  ·  Edit PDFs  ·  Admin →
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    Hi Sandip,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the edit experience with the original files and let us know if it resolves your concern.

    Regards,
    Harshpreet

  10. 1 vote

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  11. goed

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  12. When sending a document for signatures, the system keeps automatically highlighting multiple fields that I don't want highlighted. I need three signatures and dates but the system makes me delete 40 other fields that are automatically marked before I can send it.

    2 votes

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  13. The login requires entering the password twice which is unusual.
    Most importantly the back button at the top left corner requires you login again. Every time. With passwords required twice. This MUST change.
    It requires 6 clicks to ultimately get to a template. This is so lame.
    The formatting enlarges at the final send screen and doesn’t adjust.
    I could go on but these are the biggest hassle.

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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    Hi David,

    W.R.T. password required twice, is it once for Acrobat Web https://documentcloud.adobe.com and once for Adobe Sign mobile app (as mentioned in your other post)? We will look into improving the experience.

    Could you please provide more details for the other issues?

    • 6 clicks to get to a template: is it regarding the navigation from Home page to the template Actions like “Use Template” in Documents page?
    • The formatting enlarges: is it the screen after you send for signature? Could you please share a screenshot?

    If you have other suggestions/feedback, we’d like to hear from you.

    Thank you,
    Adobe Sign Team

  14. Option "Compress PDF" on https://documentcloud.adobe.com suffers significant bug that persisted with months. On several occasions when trying to upload and compress a scanned pdf I receive a message that the file is already compressed. When I try the same operation with the desktop app on the same file - it is compressed without any problem. This happens so often that it renders the online service nearly useless.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Petko,

    Sorry to hear that you are facing issues with compressing a file on Web. In order to help you better, please share more info with us. Like whats the size of the file, does it have only text or images too or if possible share the file with us so that we can investigate further.

    Also, web version provide 3 different settings for compress (Low, Medium and High). Could you please confirm if the file dont compress with even High compression.

    You can send the details or file on my email Id directly also – sverma@adobe.com

    Thanks,
    Shweta

  15. Just downloaded the app. This is exactly the same as the web version. Literally the exact same. you even have a link to “get the app“ IN the ******* app. The login is just as onerous as the web version and the navigation is awful.

    1 vote

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    0 comments  ·  Home  ·  Admin →
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    Hi David,

    The Acrobat Web app https://documentcloud.adobe.com in mobile browser redirects you to download the Adobe Sign mobile app in certain flow. We will look into improving the experience.

    In the meantime, you can use Request Signatures within Acrobat Web on tablet or desktop browser.

    Thank you for your feedback.
    Adobe Sign Team

  16. Encountering a type-fetch error! Will not download or save documents!

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  17. I use the watermark feature 10-20 times a day and have an action that places my pre-set watermark for me on standard-sized documents. But when I need to watermark art that is bigger - say a banner or sign - i have another watermark pre-set. I've created a 2nd action for that.

    It would be nice to be able to change the color of the icon or number the icon or do something that differentiates the various action icons on the toolbar.

    Thanks

    1 vote

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  18. Bu simgeler ne anlama geliyor

    1 vote

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    Hi Demir Erzurum,

    Thanks for reaching out. To assist you more, we would need a screenshot of the icons that you are talking about. Can you please share the screenshot ?

    Regards,
    Harshpreet Kaur

  19. Unable to delete a shared file

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  20. নিউজ মিডিয়া আললাই

    1 vote

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    0 comments  ·  Organize Pages  ·  Admin →
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