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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5450 results found

  1. Nothing works

    I can not find a single way to send a simple PDF that's not a link. It's makes no sense.
    Oh and your site decided to change to French when it requested I change location. So I selected Canada - English several more times after finding out, in French, where. that option was. And I took a video as it wouldn't change back no matter how many times I selected English.

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  2. organizer keeps crashing

    organizer keeps crashing

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  3. Edit PDF

    When I try to edit my pdf it says always an error occured please correct that fault

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  4. Check box Assistance

    How to change check boxes HELP

    2 votes
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Planned  ·  AdminHector Luna (Admin, Adobe) responded

    Hi K'Lah Yamada,

    Thanks for asking, hope this instructions help you:

    1. Open a file with Request Signature.
    2. Fill the recipient modal.
    3. Click on Prepare Document.
    4. On left hand panel, scroll until you found "Checkbox" field.
    5. Drag the desired field (Checkbox field) to the page. Another way to add fields is by clicking the field on left hand panel, and then clicking on the document page.
    6. Double click on the checkbox field. Properties panel to customize the desired field would open.
    7. In Properties panel, the checkbox can be changed or edited.

    If you have any further questions or concerns, please do not hesitate to contact us.


  5. Let me do the thing I want to do

    Let me edit my files

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  6. Templates

    I sometimes have problems selecting multiple templates.

    It gives me a message: Unable to process files. Pleas try again.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Julio,

    We are happy to inform you that this issue has been fix and you should not be seeing this error anymore. Please let us know if you face any issue again.

    Thanks,

    Sign in Acrobat Web

  7. more than 100 page request to e sign

    Do have any feature about more than 100 page can request to e sign ?

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hi Jung Moon,

    Currently Acrobat Web doesn't support more than a 100 pages for request signature. We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  8. Make a product that actually works

    I cannot open pdf's from web browsers in Acrobat. I'm not paying for a software for it to be broken when I need it most.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?

  9. Multi size pages for esign

    bring back multi page sizes for Esign
    this new version does not have page functionality

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Lloyd Payne,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  10. Unable to edit delivery message in E-Signature

    These updates continue to break the functionality the requests for e-signature. Now unable to edit messages in the review and send splash screen.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Adam Ravotti,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  11. problème suite essai acrobat pro

    Bonjour,
    J'ai un abonnement Adobe Acrobat Export PDF. J'ai testé Acrobat Pro puis annulé l'essai. Depuis j'ai des problèmes du type message m'indiquant que je ne suis plus abonné, ou bien que je ne peux pas utiliser certaines fonctions, qui pourtant sont dans le cadre de l'abonnement. J'ai désinstallé puis réinstallé le logiciel, j'ai toujours les même problèmes. Merci pour l'aide que vous pouvez m'apporter.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  12. Do you listen to people's feedback?

    You need to have the ability to resend documents to be signed cause the idiots can't find them in their inbox.
    Also, default settings for signing documents i.e. push notifications when they have not signed should NOT be hidden, should have that there so I can apply this to each document I send out.
    Also, automatic reminders that documents have NOT been signed to the person who set up the document in the first place!

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Susan Hilton,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  13. Adobe is getting worse not better.

    Your online printing is ***. There is no print preview so I can not see what I am printing. I had to download it to print it. Your service is becoming harder and harder to use. It should be getting easier. You had a great product and it it becoming a pain in my **! I am on ther verge of switching to chrome.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  14. Technical issue

    I can't click on reminders

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Steven DeWitt,

    We're actively working on the issues that are posted. Could you help us letting us know if the issue still persist? 

    We appreciate you cooperation and patience.

    Thanks,

    Sign in Acrobat Web Team

  15. Imcomm

    Easier to send back

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  16. Add option to "Include Audit Report" when downloading an agreement from the web or Windows app.

    Adobe Acrobat Sign. Like the emailed receipt/ attachment version--where the audit report is included on the last page--please add the option to "Include Audit Report" when downloading an agreement from the web or Windows app. It is annoying that I cannot retrieve a copy WITH the audit report included (it onyl lets you download them separately--see attached screenshot). Since by design you cannot edit/ combine docs after signatures, it is not possible to attach the audit report myself. Please vote on this idea!

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Chad,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  17. Needs a Better Rendering Engine or Optimizations

    Page rendering and refresh is always slower than expected with every implementation of Acrobat. Add options for optimizing display to make faster refresh possible.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?

  18. Horrible Updates

    The fact that you force users to use what can only be described as a HORRIBLE user interface with NO insight is a travesty. My productivity is at an all-time low and you should be ashamed!!!!!!!!!

    Allow me to go back to how my program operated in the past!!!

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  19. AdobeSign completely broken v008.20533

    The new AdobeSign in v 2023.008.20533 is so full of problems that we have gone back to printing forms and signing them in ink. Why does AdobeSign change the entire formatting of the finished PDF? Font size and word wrap are two examples of items that are completely ruined when sending in AdobeSign now.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Mike Simoli,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  20. App doesn‘t log in when 2fa is enabled

    The app doesn’t let me request signatures from mobile when 2fa is enabled (see screenshot where it says get app when I am using the app already). I want to use this a lot for NDAs and I bet others too

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Arik Brueckner,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

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