5264 results found
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Text not copying and pasting
You coul make the text boxes actually copy and paste, this is supposed to be a premium, industry leading service. PDF is your bread and butter, and editing text is a nightmare
2 votesHi Thomas Tickner,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Could you please share the workflow and file on which you faced the issue.
2) Is it happening for all files or with any specific document only?
Hoping to hear from you soon.
Thanks,
Indu
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Empty list in Documents page.
The documents list is always empty, actually I've some files in it.
The Space Usage Bar show NaN%.1 vote -
Attachment Option No Longer Available
A few days ago I realized the option to include an attachment had been removed from E-Sign. I'm not sure what drove the change or if the problem is on my end, but it's really disappointing to not have the attachment option any longer.
1 voteHello Kristy,
To add an attachment field to the document, follow the next steps:- Open the desire file with request signature.
- Add recipient.
- Click continue/okay.
- On Left Hand Panel, scroll and click "view more".
- Scroll down until you find "Attachments"
- Click on "Attachments"
- Click on the document and place the field
With this, the recipient should be able to attach a file to the agreement
Hope this helps and let us know if you have another issue.
Thanks,
Sign in Acrobat Web Team -
Adobe sign feature with date included
On the Adobe PDF sign feature, I'm coming up that when adding the recipient to date the signed document, you designate a format for the date. But when the recipient goes to sign, if they choose a format that doesn't fit the format chosen, an error message continues. But there is no guide or information/popup to indicate to the recipient the necessary format of the date that is needed in order for the document to be completed. I'm going to have use TEXT instead until I know this bug is corrected.
1 voteHello Tammy,
For this we have two options, first is to add a field of "Date of signing" where it will automatically fill the date when the document gets signed. The other option is to add a tooltip to the date field, you can do this by following the nexts steps:
- Add a date field
- Click customize field
- In customize field content section click on tooltip
- Add the instructions you need
And done!, with this you should able to see a tooltip when hovering over the date field. Also we do offer a message with a suggestion of how to fill it, should say something like "Please enter valid date, e.g., '12/31/2011'"
Hope this helps.
Thanks,
Sing in Acrobat Web Team
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行かない
機種変更が上手くいかない
1 vote -
機種変更
機種変更 上手くいかない
1 vote -
Stamp for my signature
We would like there to be a date/time stamp under our signature as well. Same as signer's signature.
2 votesHello David,
If you are part of the recipients list, the sign format comes in the same structure for all the signers.
Adobe Acrobat Sign Team
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All section in Documents not working
I cannot get Documents 'All' section page
1 vote -
Signatures not lining up where assigned.
With the latest update in format for putting together documents, I have noticed that signatures are not lining up where I assign them when someone signs the documents. I attached the last doc I have where this happened. The seller should have the signature above their name. Instead it is in the middle of the page.
Brandon Vickrey
706-496-80621 voteHello Brandon,
We are sorry you are having trouble with the new update. Could you provide more information about this issue? For example the steps you use or any information you deem important?
Thanks,
Sign in Acrobat Web Team
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e-sign - absolutely awful!!
Please, please, please, please, please revert back to the old e-sign - this is soooo awful! Did a five year old develop it!?
1 voteHello Susan,
We are sorry that you are having trouble with this update, could you tell us why you prefer the old version instead of the new update? So we can improve our design and product. We really appreciate your feedback.
Thanks,
Sign in Acrobat Web Team
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1 vote -
Can you make it harder to update adobe apps?
I have a new MacBook pro and perhaps adobe could make it more impossible to update apps and make sure adobe products actually work. Honestly, I'm a few minutes away from terminating a 15 year relationship with adobe, complete BS on how difficult you make this.
1 vote -
ALWAYS CRASHES
It always crashes when I compress a pdf file. I don't know it always crashes even though my internet is perfectly fine or it is one your tricks to let your consumers to buy the subscription. You are all words saying this application is free with the free version you can COMPRESS, edit, and organize files but it always crashes when it reach 100%. You are all greedy for money without considering those who can't afford the premium version of this. You aren't the man of your words. Thank you and may God bless you always
1 vote -
Web Version Is Horrible and Frustrating
This online version sucks! I hate it. I miss my old desktop version where I can batch import a bunch of PDF's. The interface is also horrible and non-intuitive. I'm going to request our IT look for a different tool to edit PDF's.
1 vote -
Terrible Customer Support
the support is awful. After 2 hours, i was not able to get anywhere. the support agent left and i had to start over
1 voteHello Emery,
We are sorry to hear this. Please feel free to report your issue in this forum including any detail you consider important and we will do a follow up and get back to you.
Thanks,
Sign in Acrobat Web Team
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New Update Horrible Sept 2023
New Adobe Modern update is HORRIBLE. E-signature function has decreased exponentially in usability and ease. I wish there was a way to revert back to the last OS.
1 voteHello,
We are sorry that you are having trouble with the new update. Could you provide more information about what is causing you issues? Also, to revert back to the old version you can do the following steps:
- Click on your profile
- Select Settings
- In E-signing settings, uncheck the box for "Use the latest version of Request e-signatures"
- Click Save and wait for the confirmation toast
This will apply only to NEW drafts created after changing this setting
We appreciate your feedback and please let us know if you have any more issues with this feature, we welcome any information that you can provide to improve your experience.
Thanks,
Sign in Acrobat Web Team
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e-signatures is not working
My IT department has asked I email you directly. I am trying to use e-signatures and it is not working. It says to contact the Administrator. It was working on Friday. Please help as I have agreements I need to send through. Rachel
1 voteHello Rachel,
We are sorry that you are having trouble with this feature. Could you provide more information about this issue? For example, the steps you are following and in which steps does the feature stopped working for you, the sizes and types of the documents you are trying to send for signature.
We really appreciate your feedback and we will work on fixing this issue in future updates
Thanks,
Sign in Acrobat Web Team
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Reminders on E-signing
I am shocked with how many things Adobe have managed to break with each update. To add to the extensive list of things going wrong - reminders for e-signatures are now suddenly working, meaning our entire client list just got reminders for documents they have already signed. So you've managed to fix it, while simultaneously breaking it.
1 voteHello Carli,
We are sorry that you are having trouble with this feature. Could you provide more information about this issue? For example, how many clients are receiving signing remainders on already signed documents, if is with a specific remainder for example daily or weekly.
We really appreciate your feedback and we will work on fixing this issue in future updates
Thanks,
Sign in Acrobat Web Team
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**** this thing app
i can't find the download to get this ******* thing to my computer ******** for ma=king this difficut ********
1 vote -
Recycle Bin
Please make a recycle bin for docs deleted from Adobe Acrobat!
1 vote
- Don't see your idea?