5265 results found

1. Can't view any documents online

   Can't open any of my PDFs that I shared on my account :(

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   2 comments  ·  View PDF files  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Babet van.der.made, 

   Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you. 

   It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier. 

   Hope this helps in addressing the reported issue. We look forward to the continued feedback.

   Thanks,

   Harshpreet

2. PDF condiviso

   Non riusciamo più a vedere il PDF condiviso:
   _TTStecnico2021-22libroITlowTO DOv.4.pdf

   Ci potete siatemare?
   Grazie

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   0 comments  ·  Share files  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi M M,

   Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

   It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

   Hope this helps in addressing the reported issue. We look forward to the continued feedback.

   Thanks,

   Harshpreet

3. File menu doesn't appear so no option to manipulate files in any way

   The file menu doesn't appear, I see only a wheel spinning animation after click and I have no way to manipulate with files in any way. Reloading the page doesn't do anything.

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4. Nope

   Moving and resizing images is so tedious! I am using this as a free trial and there is no way I would pay for this software.

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   0 comments  ·  Edit PDFs  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Emily,

   Thank you for contacting us. Can you please apprise us with the following information to assist you better. 

   1) Is it happening for all files or with any specific document only?

   2) Could you please share the workflow and file on which you faced the saving issue

   Hoping to hear from you soon.

   Regards,

   Harshpreet

5. UNABLE TO GET HELP ACCESSING SOFTWARE I AM PAYING FOR!!!!!!!

   Adobe has gone from one of my most trusted apps (when I could download to my computer) to THE MOST FRUSTRATING piece of technology I am forced to deal with in my business operations. The reason being is that I am paying for the subscription, but more times than not, I AM UNABLE TO ACTUALLY USE IT!!! Repeatedly, when I try to login, it tells me my subscription has expired and prompts me to PURCHASE A SERVICE I AM ALREADY PAYING FOR!!!! I attempted to get help with the online chat, and spent 40 minutes and could not get the problem resolved. The person said they would transfer me to technical support, but then the support line cut out, and I was not allowed to reach out to ANYBODY. So after A LOT of poking around, I FINALLY found an ACTUAL PHONE NUMBER to call. I have now been on hold for OVER TWO HOURS!!! And I have been forced to listen to really low sound quality music at high pitches that is EXTREMELY AGGRAVATING. I just want to convert a simple Word document to PDF, a process that should take no longer than 10 seconds, and I have been at this for almost 3 HOURS NOW!!! I have provided similar feedback in the past and nobody ever got back to me, so I am not sure who will see this. But there has GOT to be an easier way to get help gaining access to a software I am paying for!!

   Adobe has gone from one of my most trusted apps (when I could download to my computer) to THE MOST FRUSTRATING piece of technology I am forced to deal with in my business operations. The reason being is that I am paying for the subscription, but more times than not, I AM UNABLE TO ACTUALLY USE IT!!! Repeatedly, when I try to login, it tells me my subscription has expired and prompts me to PURCHASE A SERVICE I AM ALREADY PAYING FOR!!!! I attempted to get help with the online chat, and spent 40 minutes and could not get the… more

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6. Komprimieren

   unübersichtlich

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   0 comments  ·  Combine files  ·  Delete…  ·  Admin →
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7. Bad, doesn't work

   Impossible to download or view the pdf uploaded on Adobe Acrobat, that's quite incredible to see that the most basic feature doesn't work and that I should go on a free alternative to reacht he desired output.

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   0 comments  ·  View PDF files  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Philippe Gary,

   Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

   It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

   Hope this helps in addressing the reported issue. We look forward to the continued feedback.

   Thanks,

   Harshpreet

8. no way to remove date/time stamp from signatures now

   What happened to being able to remove the date/time stamp to the signatures? Previously, it was easy to turn it off/on under settings. You need to reinstall that feature. There is no clear way to turn off the date/time stamp now.

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   0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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   Under review  ·  AdminWanda (Admin, Adobe) responded

   Hi Val,

   Thanks for your feedback. We will look into this.

   Adobe Sign Team

9. Date and Time

   There is no way to check the date and time I shared a file with a receipient. I would say this is fundamental information.

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   0 comments  ·  Share files  ·  Delete…  ·  Admin →
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   Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Austin Rollinson,
   Thanks for reaching out. The feature to view date and time when a file is shared is not supported yet. We would be reviewing your request internally.
   Regards,
   Harshpreet

10. Llémyjèugàmé

    Olp,ygj

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11. non funziona più

    dopo averlo usato su due file diversi smette di funzionare

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    0 comments  ·  Fill & Sign  ·  Edit…  ·  Delete…  ·  Admin →
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12. dissatisfaction

    Dobrý den zrušila jsem předplatné neustále se mi snažíte strhávat peníze z účtu . Můžete mi sdělit důvod proč to děláte ??
    Hello, I canceled my subscription, you keep trying to deduct money from my account. Can you tell me the reason why you do this??

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    0 comments  ·  Subscription  ·  Delete…  ·  Admin →
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13. link ile dosya yükle

    dosya seç
    bunun için link de olabilir
    yani çalışır bir pdf linki girip yüklesek?

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    0 comments  ·  Documents/Upload  ·  Edit…  ·  Delete…  ·  Admin →
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14. Add pages

    Add pages

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    0 comments  ·  Upload and Organize files  ·  Edit…  ·  Delete…  ·  Admin →
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15. Where is NZ format?

    No ability to select English (New Zealand) or timezone for New Zealand.

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16. MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET

    MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET AS I'M UNABLE TO RECEIVE E-SIGN APPROVAL AND IT CAUSE DELAY IN MY WORK AS TO DO IT MANUALLY. I'VE NEVER EXPERIENCED THIS ISSUE BEFORE. PLEASE HELP TO SOLVE THIS A.S.A.P!

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Tarmizi,

    Could you please let us know which recipient did not receive the email so we can investigate?

    Thanks,

    Adobe Sign Team

17. SUCKS!!!!!!!!!

    THIS "PRODUCT" IS **** AND YOU EXPECT AN 83 YEAR OLD NON-TECHNICAL WOMAN TO USE THIS ****?

    Michael F. Henning
    530 272-5553

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    5 comments  ·  Home  ·  Delete…  ·  Admin →
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18. Query on fees taken

    From: david@iom.com david@iom.com
    Sent: 07 November 2022 11:23
    To: 'Adobe' message@adobe.com
    Subject: RE: Adobe Acrobat Export PDF subscription renewal notice

    To The Acrobat Team

    There seems to be a mistake in the money you have been taking from me.

    All I required from Adobe is the ability to e-sign agreements.

    At the moment you are taking £19.97 monthly and are now proposing to take a further £21.14 incl. VAT as per your below notice. I have also for the last three years been paying annually £125.02. I am totally confused as to why this is. Is it possible there are three licences I am paying for or a mixture of Adobe products that I don’t require. Either way this has to come to an end.

    I will firstly give you the opportunity of an explanation.

    Kind regards
    David Talbot

    From: Adobe message@adobe.com
    Sent: 07 November 2022 08:22
    To: david@iom.com
    Subject: Adobe Acrobat Export PDF subscription renewal notice

    This is a reminder that your Adobe Acrobat Export PDF subscription will renew within 30 days and your payment method will be charged.

    Dear David,

    This is a reminder that your Adobe Acrobat Export PDF subscription will automatically renew within 30 days.

    Here are your renewal details:

    Subscription plan: Adobe Acrobat Export PDF
    Renewal rate: GBP17.62 plus Tax/VAT
    Start date: 07-December-2022 (PT)

    Thank you for being a valued customer,

    The Adobe Acrobat Team

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    Adobe, the Adobe logo, and Acrobat are either registered trademarks or trademarks of Adobe in the United States and/or other countries. All other trademarks are the property of their respective owners.

    Registered Office: Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Park, Dublin 24, Ireland. Registered number: 344992

    From: david@iom.com david@iom.com
    Sent: 07 November 2022 11:23
    To: 'Adobe' message@adobe.com
    Subject: RE: Adobe Acrobat Export PDF subscription renewal notice

    To The Acrobat Team

    There seems to be a mistake in the money you have been taking from me.

    All I required from Adobe is the ability to e-sign agreements.

    At the moment you are taking £19.97 monthly and are now proposing to take a further £21.14 incl. VAT as per your below notice. I have also for the last three years been paying annually £125.02. I am totally confused as to why this is. Is it possible there are… more

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19. SLOW

    your system worked pretty fast while i was on the free trial, but now that Im paying for it, I can't get it to do anything. ITs SUPPER SLOW to the point of being pointless to use. It sucks.

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20. non funziona il converter

    Salve, ho un abbonamento con voi, che non mi consente nemmeno di esportare un pdf in altro formato. Non capisco perché paghi 24.99 euro al mese...

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    0 comments  ·  Export PDF  ·  Edit…  ·  Delete…  ·  Admin →
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