Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


  • Hot ideas
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  • My feedback
  1. big powerpoint, encryption


    1. Support more than 100MB powerpoint files to convert to pdf.

    2. Support encryption options inside web converter

    1 vote
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  2. 文字化けする原因

    以前はPDF⇒Word、Excelとも変換できていましたが、ここ数か月文字化けしてしまっていてうまく変換できません。サイト上のファイルをそのまま変換、また一旦保存し印刷し、スキャンして変換する方法も試しましたがやはり文字化けしてしまって使えませんでした。原因がなにかわかりません。

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  3. Please cancel service

    Hello, I would like to unsubscribe from your service. It doesn't do what I thought it did. I understand is you bill me for this month, as I did attempt to use the tool, but please consider this notice (dated today, May 8,2019) that I am ending my subscription to your service. Please advise me via email that you have terminated my account with Adobe. Thank you for your help.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. Wrong information

    I just upgraded to the PDF pack, after reading that I could add page numbers. How do I do this?

    1 vote
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    0 comments  ·  Organize Pages  ·  Flag idea as inappropriate…  ·  Admin →
  5. either make it work or refund my money

    Does not work

    Error Combining
    Dieh
    f
    d
    p
    .
    l
    Unsupported file

    1 vote
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please give back my beloved interface!

    Please give back my beloved interface!

    1 vote
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    2 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  7. The feature organize is not working on my end

    I was not able to organized a group of pages after I inserted a page into the document. I looked online for help and read the instructions, and it seems like I did everything right, but the program did not organized my pages. This feature does not appear to be working properly.

    1 vote
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    0 comments  ·  Organize Pages  ·  Flag idea as inappropriate…  ·  Admin →
  8. Navigation is horrible.

    Navigation is not good! I used to be able to share pictures and then easily go back to the parent folder. Now I have to go back to the root, then into the parent folder in order to share pictures from the next event. :-(

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  9. edit text in pdf

    You can show how to edit text in a pdf document, showing changes in red. I can't find this option and am about to cancel my subscription - it shouldn't be this difficult!

    1 vote
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  10. document signed / dashboard

    the dashboard does not work properly and I cannot the old documents signed, after one month they disappear from the list, where do they go?
    how can I check the whole list of the documents sent?

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  11. Report

    Why I can not convert pdf to word???!

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  13. Account upgrade issues

    I'm so frusterated!

    I am trying to convert a Microsoft word document to a pdf. I have a subscription that includes this. I get an error message every time I click on convert to pdf that says:
    Your adobe acrobate trial has expired. Buy now to restore full access....

    I click on buy now and it brings me to this account. I try to upgrade my subscription and it sends me in a circle. It wont let me buy anything else it is trying to make me either upgrade this account or switch to a different account. What am I…

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bring back my favored tools!

    The new interface makes it virtually impossible to see not only which images have been view, but which have been downloaded. The old interface presented me with a simple window that showed which files had been viewed or downloaded and when.

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  15. Show you care!

    Listen to your user community. I don't like the new interface and many others have expressed the same.

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bad product

    I bought this product just to make PDF files to Docx. This is even worse than the PDF. If I could, i would return this product and wouldn't suggest it to anyone.

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  17. unhapyy

    I signed up to combine pdf files and after paying I am only limiited to a12 files. I am not happy as I cannot do my work,
    ccurrently this product is worthless for me

    1 vote
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  18. Converts to wrong format in Word

    I converted a .pdf document to Word and the format it created, Government Legal. I desired US Letter. There is NO WAY of changing it.

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  19. Excel Workbook Bug

    New update no longer supports excel workbooks with multiple sheets in "Combine Files" option. Only inserts first sheet of workbook instead of all sheets.

    1 vote
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  20. Viewing Document Cloud folder from Adobe Scan APP

    Hi, I want to know if it´s possible to see the folders created into http://documentcloud.adobe.com/AdobeScan/ from the Adobe Scan APP for iphone. (I can see the docs in the path directory (/adobeScan) but can´t see the folders I created into its folder. Thanks!

    1 vote
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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
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