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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

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  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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Acrobat Web

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4834 results found

  1. File not working

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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  2. Why can’t I retrieve an accidentally deleted file?!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Please add a setting to DISABLE the addition of the "audit report" page on Adobe Sign documents. This should be easy to add, please add it!

    6 votes

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    2 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thank you for your feedback. Do you mean the “audit report” included in the final copy of the Adobe Sign document emailed to you after it’s signed? Would you mind telling us the reason you’d like to have it disabled?

    Thanks,
    Adobe Sign Team

  4. Button in Adobe DC Pro is not working, there is no error message prompt when button is pressed, when attempted to create on new electronic forms. Please help.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Attenzione, non è affidabile. In documenti pesanti distrugge i testi, spariscono molti caratteri.

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  6. ive tried to combine documents for 2 hours and gives me a failure message

    1 vote

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  7. your product is corrupted. it will not open on my computer. your software is buggy and i will tell anyone not to use it.

    1 vote

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    Hi Nicholas,

    Thanks for reaching out to us. It would be helpful if you can share more information with us on issue you are facing with document cloud. Are you not able to open the app or it is throwing any error? Can you send some screenshot?

  8. I am unable to get back on my Adobe track and send account. It went past the 30 days as I was not at computer. I don't know how to get back on as editing my payment info has not helped at all. Can someone get this going. The credit card info should have always worked so I do not know what is going on and am really in need of this product. I can't send files at all.

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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  9. The Acrobat is very cumbersome and doesn't work well at all. Your concept is very badly thought out and poorly engineered. It is software of inferior quality. Also your Cloud Access to Personal Identifiable Information (PII) is a serious issue and you can face serious legal action. Time for you to rethink your entire process as this is being reported to the authorities.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. I did not realize until now that 16.45 per MONTH has been automatically deducted from my account. There is NO way this amount is justified for the occasional PDF conversions during home use. If there are NO other cost options for these services PLEASE discontinue my account.

    4 votes

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    0 comments  ·  Commenting  ·  Admin →
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  11. The acrobat is very cumbersome and doesn't work well at all. I tried to use this for a big business change we are going through and every document was returned to us due to issues we had editing it. I had to convert all files over to Apple's Preview, which worked flawlessly and allowed me to complete my project in a timely manner and without any stress. Adobe needs to review this software and redo it. It's terrible and I am shocked it is adobe brand.

    2 votes

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    0 comments  ·  Edit PDFs  ·  Admin →
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  12. Your e-mail sending is faulty. You are interpreting the following SMTP response as an UNDELIVERABLE status which is completely false and incorrect, where it is very clear your mailer is not handling it correctly:

    [SMTP Status] 451 4.7.1 Please try again later

    Most SPAM filters employ damping as a mechanism to inform new senders to just try again later when a new domain is sending to a recipient. SPAMMERS do not resend e-mails.

    Adobe is now the first public commercial system that seems unable to understand this. This is VERY poor development practice.

    2 votes

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  13. Fout bij combineren / Failed to combine.

    Every freaking time. I need this functionality 4 times a year. Nothing fancy, nothing special. Every (2nd) time it freaking fails. With a useless error, thanks for letting me delete and re-order all the pages first, to just notify me, that it eventually fail :'(

    Adobe, your products aren't cheap. I want my money back.

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  14. Make it simpler. Please. You have wonderful products. Dealing with what you have here is like going to Macy's for a specific shoe or dress, and having some charming sales person drag you all around the enormous complex, introducing you to everything the store offers - until all I want to do is get out and fill out documents with a pen.

    2 votes

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    0 comments  ·  Home  ·  Admin →
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  15. 1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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  16. 1 vote

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    0 comments  ·  Share files  ·  Admin →
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  17. 2 votes

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  18. The document detail is nice to have but poorly implemented.

    I should be able to click on a document but not have the side bar open and close each time. This is annoying as ****.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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  19. Why can't we cancel an incomplete agreement in adobe sign?

    Seriously why? There are times in which you may have made a mistake in the prefill and you don't want the document to be complete by the client.

    I don't get your use cases on this. You'll never complete with docusign with incomplete thinking and use cases.

    Definately not ready for prime time.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Derek,

    You should be able to cancel an incomplete agreement from the right hand panel when you have the agreement selected or opened. Depending on the state of the agreement, you can find them in one of these sections: In progress, Waiting for you, and Draft. (please take a look at the attachment)

    Please let us know if it’s not working for you.

    Thanks,
    Adobe Sign Team

  20. I have edited this page like 5 times and it will not save any changes made.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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