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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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5906 results found

  1. Pls train your customer service better

    For a better experience? You could train your customer service reps. Started trying to get someone to help me at 5:34 Eastern. Chatted until 9:58 Eastern. Problem not resolved.

    1 vote

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  2. url or code for web form

    Please update your tutorial for web forms. The new sign interface is not user friendly. The old version was easy to get code or a url for a website. Can't find it anywhere now and your tutorial shows the old interface

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  3. Write code that works for a change!!!!!!!

    WTF?!?!?!? Your software is TERRIBLE! Tired of seeing "Loading Adobe Sign" and a spinning circle. WTF gives with your garbage software????????????

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Resolved  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hi,

    The team identified a couple of fixes that should address the sign related issues. Could you please re-try and let us know if you are still seeing any problems?

    Thanks,
    Ashu Mittal
    Sr. Product Manager, Acrobat

  4. Terrible format for invoicing.

    What am I supposed to do with this document?
    I cannot print it, and I cannot save it.

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  5. Im not very technical...

    Adobe has made TREMENDOUS IMPROVEMENTS recently!!!!! It's compatible with almost anything anywhere, you can type... ON THE FRICKIN FORM ITSELF... like signing docs and such. You can save everything to a cloud, retrieve it, share it with anyone, anywhere... Edit it, print, scan. Adobe is the whole package! Adobe workers are geniuses.... Thank u for all your hard work!!

    2 votes

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  6. New interface is not great

    Change it back.

    1 vote

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    1 comment  ·  Upload and Organize files  ·  Admin →
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  7. Adobe sign is not loading

    Adobe Sign is not working. I can't request signatures. I keeps on loading forever.

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  8. font changes

    sir why the font is changing after converting into pdf

    1 vote

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  9. Format conversion wrong from Word to PDF

    Using Acrobat Pro DC to convert a Microsoft Word 2016 document (Mac) to a PDF, most of the document is covered except all the Paragraph Underlines associated with the Heading Style Levels and in Headers and Footers. The style and the look of the document is degraded by the PDF translation process. With a small Word template of this file Acrobat converts correctly. However the file that causes the problems is large 85 MB and is based on the same file template. Any reason for this issue?

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  10. 'Re-Send' feature

    A 're-send' function would be fantastic. We get a lot of requests to re-send documents, having to go through the whole process again for the same documents/recipients can begin to take up a lot of time.

    1 vote

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Admin →
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  11. New Home Screen Format Very Bad

    The new home screen is terrible! Put it back the way it was. It was just getting better - with the reminders option popping up right after sending the form - and now you have to dig through layers of menu to get to even send a form out to sign. This is dumb. You're going backwards!

    2 votes

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  12. Layouts not good

    in this new layout, you cant see in the echosign document lists which contracts are signed and which are still pending to be signed. There is no separate list or colour coding at all.

    1 vote

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    0 comments  ·  Upload and Organize files  ·  Admin →
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  13. Website doesn't scale properly

    The responsive website does not scale properly on iPhone.

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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  14. Where art thou templates?

    This platform is terrible. Where are my templates? Why does the "create template" keep disappearing in the menu? I am so disappointed in this Adobe product.

    4 votes

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  15. Bad

    Very Bad app it take longer time to load and at time to open every time have to sign in.

    1 vote

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Admin →
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  16. ability to do additional invoices without going back to main page

    When using the send for signature feature it would be handy to be able to send the next invoice without having to select document cloud and then send for signature again.

    1 vote

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Admin →
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  17. up grading SW

    all i want to do is sign in!
    what a stupid and confusing set of webpages

    1 vote

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  18. Frustrated

    Your software is absolutely NOT user friendly. It is so confusing to navigate, and there are no instructions. I have wasted so much time trying to navigate this, I am beyond frustrated.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  19. 10 Mb per document is not enough

    I am getting very poor results from signing contracts and am preparing to abandon adobe pro dc altogether to find a program that allows me to send more than a 10 mb document. Please advise if you can fix this.

    1 vote

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Admin →
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  20. New features

    The Acrobat DC app is missing a few key elements that the web version has. The ability to remind customers at specific times and the option to hide agreements.

    It would also be nice if we have an option for both web and app to organize agreements by folders you created. I use this app to have my clients sign tickets that I do and if I could sort out by folders it would make it a lot more easier to navigate.

    Also, reminders do not show up in activity and I think that needs to be added as well.…

    1 vote

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Admin →
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