5283 results found
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I cannot send file to request signatures
I cannot send files requesting signatures since beginning of this week, why?
1 voteHi Monica,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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SMS feature
I would love to be able to send signature request via SMS text messages. I enjoy using Adobe and prefer it over other signature platforms but I would love the convenience that sending docs vis SMS (like panda doc provides).
1 voteHi Ashley,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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Left Right Bug in Agreement Name Field
After selecting "review and send", the "agreement name" section isn't taking left/right input from the keyboard. So if I want to change the cursor location, I have to either backspace or click on the location with the mouse.
1 voteHi Zoey,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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kanker site
deze site wzrkt voor gene kak, hoeze zouden mensen hiervoor betalen? heb het echt gehad met julle ********
1 vote -
Sharing Feedback
Quit requiring me to "Share Feedback" before I can properly access my files. I don't have time, and it's annoying.
1 vote -
Acces to my account
My name is Rolando Vargas and work in Centro Ponceño de Autismo and i have an account with adobe and pay a bill for your service. I dont use your aplications. I need to know acces of an accoun?
1 vote -
broken
Product is broken. I fill text field and they are not displayed when I save the pdf or I print file.
I try to add context TEXT and the letters are invisible1 vote -
auth.services.adobe.com refused to connect.
auth.services.adobe.com refused to connect.
1 voteHi Kimberly,
We are sorry you are experiencing trouble with the new feature. We are triaging your issue and are gathering more information to understand the problem better.
Could you please provide more details about the issue you're facing?
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Cant write in greek
Cant save file with text written in greek
1 vote -
disappointed
very disappointed I am being asked to pay a monthly fee so I can split a 2nd pdf.
1 vote -
New UI very hard to use
You've moved literally everything around in the new UI...can't find any of my tools. So annoying!!!
1 vote -
.
Your software fills me with rage. I hate using it with all my heart
1 vote -
This interface sucks!
THIS NEW INTERFACE SUCKS!!! I cannot do HALF of what I need to be able to do in here anymore! Is there any way to go back to the old UX???
2 votesHi Austin,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and are actively working on enhancing this experience.
Sign in Acrobat Web Team
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Editing PDFs with web app not working
PDF files will not open for editing using the Acrobat web app. I get a message "preparing file for editing..." which holds (presumably) forever.
1 vote -
воры и мошенники
я плачу за эту програму.с меня юерут деньги Юа я не могу свой собственный докумунт, который я же и писал прочитать ,за шо вы берете деньги,,,,,,,
1 vote -
E-Sign Update is Horrible
The E-Signature update is absolutely awful. How can I default it back to the older version?? Who think so these updates? It works nothing like the older version.
Thanks!
1 voteHi Kurtis,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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revert update back to old signature process
Please revert the eSign back to the original format, the new version is not easy to use when you are using a mouse and keyboard. It takes longer to prepare a document for signature
1 voteHi Margaret,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Adobe Pro not accessible
Accessing Adobe Pro is much harder under this format and when you do connect it doesn't work as well. I have always liked Adobe products, but I am at the point that I would recommend that people avoid them.
1 vote -
freezes screen regularly
My Adobe Acrobat Pro freezes my PC screen regularly during navigation - i have then shut down my computer to get out of the app. Frustrating to say the least - i will not be renewing my contract and will return to the free version of adobe reader. Very disappointing.
1 voteHi Georgina,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Request e-signature does not work, Support non-existent
Request e-signatures is not functional on either the desktop app or the web app. Support is non-existent by chat, telephone, or otherwise. AI generated support does not address the issue. Zero satisfaction with Request e-signatures feature and related support.
2 votesHello Gregory,
We are sorry that you are having trouble with this feature. Could you provide more information? For example:
- Steps where you encounter the issues in Acrobat Web page
- The file that you are trying to use
- Any error that might pop up on screen
Or any other information that you might deem important will really help us to resolve this issue.
Thanks,
Sign in Acrobat Web Team
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