647 results found
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Adobe Acrobat Pro DC subscription expried
My company has a license for Adobe Acrobat for its employee's. My account has a problem where it will tell me the subscription for my Adobe Acrobat service has expired. This does not happen to any of the other accounts on our company's license yet it has happened on my account for the 4th time now. My IT person has contacted Adobe to fix the problem but it has yet to be resolved. Have other people had this problem and is there an easy solution? So far we have checked the company's admin account to ensure my account was still…
1 vote -
Bug Report - Acrobat DC opens, but nothing shows.
When opening Acrobat DC on Mac OS (High Sierra 10.13.3) the icon 'bounces' in the dock, shows that it's open, then is unusable. If I click the icon in the dock, nothing happens. If I control-click, and select 'Show All Windows', a blue halo appears where an application screen should be, but there's nothing there. When selecting a PDF to open, if Acrobat is 'open' nothing happens. If it is not, it goes through the normal startup with the bouncing icon in the dock, then nothing happens. I have uninstalled and reinstalled the app a few different times now, as…
2 votes -
Your designs are ****
Your entire user experience is complete ****. When trying to uninstall an app it opens Creative Cloud and it forces you to update and then it has to use CC to uninstall it.
To remove subscriptions I had to ******* call to get something removed as there was no button to do so.
You guys are a huge company and don't give a **** about the way users actually want things done and just make it really hard to get rid of your ********* products.
Sincerely ********
1 vote -
French version vs english
I bought Acrobat Standard DC but unfortunately I did not see that I could download it in French. It is therefore in English. Can I just change the language in the software or do I have to uninstall it to reinstall it in French?
2 votesMarking this issue as resolved as there is no response from the user.
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instalation error
Comprei ontem por €475,00 o adobe Dc Pro MAC e não consigo instalar, interrompe sempre com erro pela conta dayaj@mac.com. Tenho 2 contas adobe, 1 dayaj@mac.com e 1 dayaj@netcabo.pt e gostava de juntar as 2 para dayaj@mac.com
2 votesMarking this issue as resolved as there is no response from the user.
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Your Free Trial is not inspiring
Just wasted over an hour of my life trying to check out the free trial. It just freezes up and I wasn't able to actually try anything out. Doesn't inspire me to purchase the product.
2 votes -
Support for Microsoft SCUP
We have invested very large in SCCM infrastructure to support Global distribution of client applications. To speed up distriution of Adobe product versions we have analysed Adobe Update Server solution.
Based on our global environment that would require an enourmous investment create a Adobe Update Server at every site location.We would like Adobe to add support for Microsoft SCUM, that would speed up product distribution without very large investment.
1 voteWe already support Microsoft SCCM and have documented for Acrobat here: https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/sccm.html
If you are talking about Creative Cloud Packager the documentation is here: https://helpx.adobe.com/enterprise/package/help/deploying-packages-sccm.html
Thanks,
Karan -
StatusCheck2 plug-in crashing Acrobat... daily
Well, the idea is to stop the friggin' crashing of Acrobat! Just about the time that I upgraded to macOS High Sierra (currently 10.13.3), the Acrobat plug-in StatusCheck2 began crashing. Now, it crashes numerous times a day. I have found nothing to stop it.
I also have Enfocus PitStop Pro, if that makes a diff.1 vote -
1 vote
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Acrobat Reader
Installer Initialization failure. Tried every method, no success.
1 voteCould you please provide more details.
Thanks
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Network License Management Tool
Hello Adobe Company,
We've been your customer for 10 years. We have about 400 users that have a lot PDF requirement of use but not frequently. So, we worked with Adobe supporter to deploy Acrobat to our server for user working with PDF in order.
However, Adobe suppoter confirmed that Adobe company hasn't had any solution for license management which control users using license at a point time or kick someone who forget exiting Acrobat after using.
So i hope Adobe company can develop this solution it's very very important with a company has >400 users like us that the…1 vote -
Messages from Adobe setting not respected
When I have 'Show me messages when I launch Adobe Acrobat' DESELECTED, I STILL get an ANNOYING message from Adobe about completing my profile. I DO NOT want to get any message about the Profile!
2 votesMarking this issue as resolved as there is no response from the user.
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HELP ME RESTORE ADOBE WRITER
I had pdf writer installed on my Mac when it died. I tried bringing it to this new machine from my backup disk and it now wants me to buy some adobe cloud. Been on the phone on hold for hours, been on chat for hours, frankly the customer service is horrible or non-existent. Please help men get back up and running.
1 vote -
For Vip / Teams it would be helpful to have a Standard DC installer
Instead of having to install pro and having it downgrade when you login with your Standard license. It would make the process much smoother for Corporate end users.
1 vote -
Problem: cannot check the box in pop-up when trying to sign in for Adobe Acrobat Pro DC any ideas???
Just purchased Adobe Acrobat Pro DC and installed. When I open a pdf and try to merge with another the program says I am only using a trial version???
When I try to sign in through the program I get a pop-up with terms of use and license agreement but I cannot check the box to agree to the terms and conditions so I cannot sign in...tried to contact them by phone but nobody answers...2 votesMarking this issue as resolved as there is no response from the user.
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email is incorrect for sign in
I was attempted to use the feature fill and sign and I put the incorrect email. How do I change?
1 vote -
Bug Error
Hi!
There is a bug on your log-in page.
Here is the video link that recorded it:
https://admin.qa-recorder.com/r/ccbcb5c3-1bd6-413f-8ff9-d4660695e312
Thank you.
1 vote -
2 votes
Marking this issue as resolved as there is no response from the user.
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New bug wont let me edit documents, ends up being best feature so far!!
Your software has always been terrible, no surprise there. But today I opened the garbage referred to as Adobe Acrobat Pro DC and I encountered something conflicting. It seems as if Acrobat has decided I no longer have a subscription and can't edit pdfs. Clicking on my name in the corner sends me to a web page clearly showing my subscription to Acrobat Pro DC.
At first glance I thought this was a bug, and it probably is. But on further consideration I think this might actually be a feature. See in the past Acrobat Pro performed as expected. Start…6 votesMarking this issue as resolved as there is no response from the user.
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Learning how to use my subscription
After 2 years and 7 months I am just learning that I have to be signed in to use my subscription to Acrobat Dc properly. Maybe this is understood but it would have been nice if it was explained back in 2015. I have been using software that works sometime and not others. I found it hard to edit or save files at times and thought the software was a beta version (not fully tested)
1 vote
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