1890 results found

1. Bug in tools- adding a tool like PRINT PRODUCTION can be added but goes away

   Acrobat Pro DC 19.010.20069.49826 has a problem with TOOLS. When something like PRINT PRODUCTION is added using ADD SHORTCUT, it will not remain after the computer is booted but will be there is Acrobat is cloed and then re-opened.

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2. Icons on Toolbar appear unsharp

   since the last Adobe software update the icons in my Acrobat DC toolbar appear unsharp. What can be the reason for that?

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3. Reveal (file) in explorer

   Please add an option (like in Photoshop or InDesign) where the open document opens in explorer (see german screenshot "Im Explorer anzeigen"

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4. Remove tools sidebar selector, or make it an option, or an option to move it to the top or the bottom

   The tool sidebar is too close to the scroll bar, and make it difficult to use and select the scroll bar, which is almost always used. Make the position and/or the visibility of the tools sidebar a preference, since this redundant control is available using many other existing ways. This is the must frustrating, duplicative, and unusually located user control I have seen in many years.

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5. Finer Adjustments in Full Screen Mode

   In Full Screen Mode I can only Zoom In or Out with the Mouse Wheel which picks coarse magnification levels. I would like a Keyboard Sequence to be able to Increase or Decrease Magnification by 1% up or down (while maintaing the Full Screen Mode.

   I have need to adjust some PDF embedded images to the maximum screen real estate I can get and being able to adjust Magnification Up or Down by 1% each click would be Very Useful.

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6. Adodbe DC Standard ToolBar "bug"

   suddenly the toolbar disappears. And combine in an unknown icon. Image attached

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7. Bookmark height and bookmark text size

   In Acrobat Pro, reducing the size of the bookmark text also reduced the bookmark height, so more bookmarks were visible at any one time. In Acrobat Pro DC, the bookmark height is fixed at a height that accommodates large text, so reducing the text size doesn't increase the number of visible bookmarks. For example, where I could previously see 57 bookmarks in Acrobat Pro (with small text), I can now only see 40 bookmarks in Acrobat Pro DC.
   Having more visible bookmarks makes the bookmark facility more useful. It is easier to find a bookmark, and it is easier to move a bookmark to a new position, because more of the bookmark structure is on-screen. Please bring back reduced bookmark heights for smaller bookmark text.
   For similar reasons, please provide an option for not showing the heading "Bookmarks" and the four icons for "Options", "Delete", "New" and "Find"; they take up space that could be used for actual bookmarks.
   Thanks.

   In Acrobat Pro, reducing the size of the bookmark text also reduced the bookmark height, so more bookmarks were visible at any one time. In Acrobat Pro DC, the bookmark height is fixed at a height that accommodates large text, so reducing the text size doesn't increase the number of visible bookmarks. For example, where I could previously see 57 bookmarks in Acrobat Pro (with small text), I can now only see 40 bookmarks in Acrobat Pro DC.
   Having more visible bookmarks makes the bookmark facility more useful. It is easier to find a bookmark, and it is easier to… more

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8. BUG Drag and Drop Not Working in PAGE THUMBNAILS

   Drag and Drop has stopped working in Page thumbnail.

   Cannot rearrange pages in page thumbnail.

   Cannot drag pages from other pdf's that are also open.

   **This is not resolved by the FIT view function.
   *This is not resolved by the PDF/a option.
   **This is new as of last week.

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   Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Thanks for reaching out to us for your concerns.

   Can you please let me know the exact version number of Adobe Acrobat DC that your are working on ?

   I Tried this at my end and Drag drop in Page Thumbnails panel in a pdf / across pdfs is working fine for me.

   Also i would request you to kindly share with me a screen recording video of the steps that you are trying to do here ?

   You can send me that at ajain@adobe.com

   Thanks
   Ayush Jain

9. Acrobat Standard DC is disappointing in touch mode

   I have been disappointed with Acrobat Standard DC in touch mode. I could find nothing in your support section that helps me with this. In full screen mode, the highlight tool does not operate. (I can only use it to underline or strike through). Page navigation is tough. I have not found an easy way to get back to regular mode once I am in full screen mode. (I have to close the program and open it again.) It seems to me that given the high cost of the software, Adobe should have developed this feature so that it works efficiently and smoothly and also posted tutorials on its website to assist users in learning how to access touch mode features.

   I have been disappointed with Acrobat Standard DC in touch mode. I could find nothing in your support section that helps me with this. In full screen mode, the highlight tool does not operate. (I can only use it to underline or strike through). Page navigation is tough. I have not found an easy way to get back to regular mode once I am in full screen mode. (I have to close the program and open it again.) It seems to me that given the high cost of the software, Adobe should have developed this feature so that it works… more

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10. Usability

    My attempts to use Acrobat were the most frustrating experience of my 31 years on Macs. The program crashed constantly. Simple operations proved to be obtuse and non-intuitive and the layout of the tools, together with the process of interacting with the program, is very badly thought out. The tools page opens a page of cheesy icons resembling something from a children’s book, and why, for example, would anyone hide the ability to insert a rectangle under ‘comments’? Crazy.
    I spent almost a whole day (consulting Adobe help files and online sources) just trying to bring an image to the front. I had to give up in the end because absolutely nothing worked and why does a PDF program not accept imported PDF images? PNG and jpegs work OK.
    The play buttons for audio annotations, with their thick bounding boxes, are HORRIBLE. There appears to be no way of constraining the aspect ratio of dragged-out shapes and attempts to refine them after placement just distort the whole icon.
    Custom icons using posters only appear to work with WAV files but MP3 is the most common online format by far.
    Altogether a really nasty program. Sorry,

    My attempts to use Acrobat were the most frustrating experience of my 31 years on Macs. The program crashed constantly. Simple operations proved to be obtuse and non-intuitive and the layout of the tools, together with the process of interacting with the program, is very badly thought out. The tools page opens a page of cheesy icons resembling something from a children’s book, and why, for example, would anyone hide the ability to insert a rectangle under ‘comments’? Crazy.
    I spent almost a whole day (consulting Adobe help files and online sources) just trying to bring an image to the… more

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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we haven’t heard back from you for so long, We are closing this thread.

    If you still face any issue, do let us know

    Thanks
    Ayush Jain

11. Default Save As

    DUPLICATE SUBMISSION WITH ATTACHMENT EXAMPLES
    The Acrobat Reader DC basic version has a very helpful "Save as" function where it brings up a user friendly window with 4-5 recently used folders, as well as the option to then browse further for another folder if needed. the Adobe Acrobat DC PRO version has a very different, very limited "save as" usability, where it defaults to a temp internet folder (that i cannot even find), which i will almost certainly never use as well. As far as i can tell there is no way to set a different default save as location (like a folder with links to those recently used folders as a work around), nor does it allow the user to select a folder from a recently used list to save into, we currently need to manually navigate from the temp folder to the actual required save location, and when processing large numbers of PDF those 5-6, or more, extra clicks really add up and make it a not so user friendly product. I almost want to forfeit the PRO version, and revert to the basic version so i can process these documents easier.

    DUPLICATE SUBMISSION WITH ATTACHMENT EXAMPLES
    The Acrobat Reader DC basic version has a very helpful "Save as" function where it brings up a user friendly window with 4-5 recently used folders, as well as the option to then browse further for another folder if needed. the Adobe Acrobat DC PRO version has a very different, very limited "save as" usability, where it defaults to a temp internet folder (that i cannot even find), which i will almost certainly never use as well. As far as i can tell there is no way to set a different default save as location… more

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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    If you wish to see the Save As dialog in Acrobat as per the “Save as ok” image shared by you, Kindly do as follows.
    1) Open Acrobat → Edit → Preferences → General
    2) Select the Checkbox “Show online storage when Saving files”

    Try to Save as any pdf and check that you’ll see this dialog.
    Let me know if that solves your concern.

    Also please let me know the current version of Acrobat DC that you are using.

    -Ayush Jain

12. My toolbar settings were wiped out after recent update.

    Why aren't the toolbars for Acrobat DC Creative Cloud version synced across all of my computers?

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13. Cannot set select tool as default instead of hand tool

    I'm trying to make the select tool the default when Acrobat opens instead of the hand tool.

    I was running Acrobat DC fine with the select tool as the default on Windows 7. I just got a new computer with Windows 10 and now I'm having trouble. Same version of Acrobat, just a new operating system.

    I've tried almost everything mentioned in this thread: https://forums.adobe.com/thread/2179758

    The one thing I couldn't try was the scrubbing tool, because I have Creative Cloud. I did uninstall and reinstall Acrobat. It didn't work. Then I tried the "Repair Installation" option in the Acrobat help menu. No effect.

    My new computer has touch capabilities and I read that disabling touch in Acrobat switches the default back to the select tool. I disabled touch, but it didn't change anything.

    I've also tried editing the registry through regedit.exe but it's already showing the select tool as the default. And yet, whenever I open Acrobat, it's still on the hand tool. I tried changing it to "hand", to no effect, and back again, to no effect. Am I missing something? Is there a solution to this?

    I spend my entire work day selecting text and images in pdfs. I've never had a use for the hand tool and being forced to have it as the default tool now is a painful and frustrating waste of time. The "make hand tool select text & images" option is useless, since I have to click several times just to select one word in the document. I need the select tool.

    Running Win10 Pro (v1803, OS build 17134.112) on a new Microsoft Surface Studio

    Acrobat Pro DC 2018.011.20055

    I'm trying to make the select tool the default when Acrobat opens instead of the hand tool.

    I was running Acrobat DC fine with the select tool as the default on Windows 7. I just got a new computer with Windows 10 and now I'm having trouble. Same version of Acrobat, just a new operating system.

    I've tried almost everything mentioned in this thread: https://forums.adobe.com/thread/2179758

    The one thing I couldn't try was the scrubbing tool, because I have Creative Cloud. I did uninstall and reinstall Acrobat. It didn't work. Then I tried the "Repair Installation" option in the Acrobat help… more

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14. Crash opening Output Preview window

    Crash when trying to open the Output Preview window in Acrobat.

    Architecture: x86_64
    Build: 19.8.20074.305283
    AGM: 4.30.81
    CoolType: 5.14.5
    JP2K: 1.2.2.41572

    https://pastebin.com/zr0hRiQH

    This is since the latest update, sometimes the preview window does open, but mostly the complete program crashes. This happend with several documents.

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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Good to know that the issue is fixed now.
    Closing this thread here

15. ******* pop ups

    Why the are you interrupting my workflow with fing pop ups that not only have I NO INTEREST in whatsoever and they've just crashed the fing application. Stop trying to push me in the direction of the cloud - if I wanted to go there I would sort it out myself. And I don't want you 'reaching out' to me. Just turn it off by default.

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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Really sorry for the issue that you are facing here.
    Could you please share a snapshot of the popup that you are referring to that you do not wish to see.?

    You can send it on ajain@adobe.com

    Thanks
    Ayush Jain

16. Zoom Tools

    Where did the zoom tools go? They used to be visible in the main tool bar... I mean, I get there are other ways to zoom in and out of my pdf, but why remove such a common functionality? Please bring them back.

    33 votes

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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Thanks for Reaching out to us for your concerns.
    We have not removed the zoom tools from the main toolbar and those are already there.

    I assume you might have undocked the Toolbar so you may be getting a black floating window over the document area which would be having the zoom tools.

    I would request you to kindly Dock it back to the Main toolbar by clicking the rightmost icon from that floating window.

    Also, if this is not the case i would request you to kindly do a right click on your main toolbar and select “Reset Toolbar” from the context menu. (This way your main toolbar will get back to the default state which would anyways be having the Zoom tools.

    Let me know if this fixes your concern

    Thanks
    Ayush Jain

17. ctrl-f settings: brighter highlighting color for search results. my whole company is struggling with that

    Adjust the highlighting color for the search results or offer the option to adjust the color individual.

    I am working in a big international company, working and searching in pdf documents is a daily doing and we are ALL struggling and loosing a lot of time just to find the highlighted results. This would be a life saver.

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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we haven’t heard back from you for so long, We are closing this thread.

    If you still face any issue, do let us know

    Thanks
    Ayush Jain

18. Show the Navigation Pane Buttons by default.

    I use the navigation pane all the time. How can I set the navigation pane buttons to show by default?

    2 votes

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19. Full Tools, Menu customisation

    Acrobat DC wastes so much screen space in non-customisable areas - It is common to 'snap' the Acrobat Application to Half-Screen - but doing so hides many menu Tools, but ALWAYS leaves 'Home, Tools, Document & then The Login Name. - These are rarely (never) used.
    Please allow them to be Hidden, Or return Menu/Tool icons to a 'normal' design/style as used in the previous 10 versions of Acrobat.
    'PRO' does not = Tablet user.

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    693 votes

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    Gathering Feedback  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    We are delighted to share with you that Acrobat and Reader Desktop release for DC Continuous (21.007.20091) is Live now and this Takes care of the Feature Request to Change the Display Size of the Acrobat without changing the Scaling/Resolution of the machine. This can be Done from “View” → “Display Size”. For now this is avaialble for windows only.

    More Info Here : https://helpx.adobe.com/acrobat/using/whats-new.html and go to “Change Acrobat Display Size”

    Please update your Acrobat (It should Auto update or you should do Help → Check for updates) and let us know your Feedback.

    Thanks
    Ayush Jain

20. UI Themes

    There needs to be UI themes that don't use the same scheme as MS Office.

    It is like giving a room a clean look by having the walls, furniture and art be monochrome and close to the same shade. Any designer is going to tell you contrast is important. If everything blends together, it becomes more difficult to see, strains the eyes and thus more difficult to use and rather visually unappealing. It needs contrast between elements to guide the eye, making things more efficient and visually appealing.

    Please give us more themes or tap into all the artists that use your products and allow us to create our own themes.

    There needs to be UI themes that don't use the same scheme as MS Office.

    It is like giving a room a clean look by having the walls, furniture and art be monochrome and close to the same shade. Any designer is going to tell you contrast is important. If everything blends together, it becomes more difficult to see, strains the eyes and thus more difficult to use and rather visually unappealing. It needs contrast between elements to guide the eye, making things more efficient and visually appealing.

    Please give us more themes or tap into all the artists that… more

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