303 results found

1. Export to Microsoft Word produces garbage

   I printed a web page to PDF and produced a perfectly readable document; however, editing it produces garbage. I tried to export it to a Word document so that I could edit it in Word and that produces a garbage Word document.

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2. Preserve Text option in Flattener Preview

   Flattener Preview should have a Preserve Text option so that even if Raster/Vector balance is set to 0, all text will remain as it was and fully selectable, while all artwork will be raster.

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   3 votes

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3. New Reader layout >>> will not convert to Word

   Why will the new layout NOT convert?
   I'm trying to do the same thing I have always done with the other layout with no problems, convert PDF to Word, and the Convert Button does NOTHING.

   3 votes

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   1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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4. PDFMaker.officeaddin

   Good Morning.

   We have the following equipment:

   • PC with i5-10400, 8GB DDR4 and 500 GB SSD -Windows 10 Pro x64
   • Office 2019 Home and Business (licensed)
   • Adobe Acrobat Pro DC (licensed)

   When running Word 2019 an error window is displayed with the message: 'Word has problems with the pdfmaker.office add in'.

   We have tryed several operations:

   • Windows 10 updates.
   • Update Office 2019.
   • Check Office 2019 compatibility with PDFMOfficeAddin.dll plugin (v22.2.20191.0)
   • Repair Office 2019.
   • Reinstall Office 2019.
   • Check for updates Adobe Reader Pro DC (already updated)
   • Update Visual C++ libraries 2015-2022
   • Rename the general Word template 'Normal.dotm' and open Word, generating a new template.
   • Deactivate and reactivate add-in in Word options.
   • Clear PDFMaker Cache folder.

   ... but issue still remains.

   We have also followed indications described in the 'Troubleshooting Acrobat PDFMaker in Microsoft Office on Windows' page, but the window message is still displayed when opening Word.

   Is there a solution to the problem?

   Thanks

   Good Morning.

   We have the following equipment:

   • PC with i5-10400, 8GB DDR4 and 500 GB SSD -Windows 10 Pro x64
   • Office 2019 Home and Business (licensed)
   • Adobe Acrobat Pro DC (licensed)

   When running Word 2019 an error window is displayed with the message: 'Word has problems with the pdfmaker.office add in'.

   We have tryed several operations:

   • Windows 10 updates.
   • Update Office 2019.
   • Check Office 2019 compatibility with PDFMOfficeAddin.dll plugin (v22.2.20191.0)
   • Repair Office 2019.
   • Reinstall Office 2019.
   • Check for updates Adobe Reader Pro DC (already updated)
   • Update Visual C++ libraries 2015-2022
   • Rename the general Word template 'Normal.dotm' and open Word, generating… more
   3 votes

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   0 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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5. Fix the mess you made in my adobe files.

   Just fix the totally screwed up s pile you have made of my adobe files which I can no longer open, attach to emails or send to dropbox. I have one file which is large 10 MB but which was fine two years ago. it represents two months of a building design which I now require and which will not open. Same story with numerous other files as well. Thanks for nothing. I will spend a small fortune now paying a tech to sort this spile out. Your unrequested update a year or so ago totally f'd my adobe files library....and while Im at it, here is a novel idea...perhaps employ some real people to whom one can speak about dealing with and fixing the myriad problems that were part of your recent packages.

   Just fix the totally screwed up s pile you have made of my adobe files which I can no longer open, attach to emails or send to dropbox. I have one file which is large 10 MB but which was fine two years ago. it represents two months of a building design which I now require and which will not open. Same story with numerous other files as well. Thanks for nothing. I will spend a small fortune now paying a tech to sort this spile out. Your unrequested update a year or so ago totally f'd my adobe files… more

   3 votes

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   1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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6. Font glitch in combined pdfs

   When combining multiple pdf documents, it's been found that if those documents were batch-converted from docx to pdf through Windows Explorer right-click 'Convert to PDF' option, combined as sub-sections/parts/chapters, then combined together again to generate a complete document, that the final compiled pdf document will generate numerous font glitches in specific font types.

   While the first-stage pdf conversions & combine-as-pdf (step-1&2) appear normal, when the resulting pdfs are combined into a single pdf file (step-3), the font glitches occur. This may manifest of dropped letters, unexplained spacing, odd formatting, or otherwise unintelligible text. We noticed this in our section headers in bold text.

   We have not tested this across all documents, fonts, or MS Word styles, but have found it to be true across multiple versions of Acrobat for a recent specification set. Interestingly, it did not happen at all project stages, but was an on-going issue at the deliverables stage for unknown reasons.

   Work-around: Print step-2 combined pdfs prior to combining into whole document.

   Steps:
   1. Batch-Convert (right-click) Style-formatted .docx files into single pdfs;
   2. Combine pdfs into sub-sections (right-click or drag-drop)
   3. Combine sub-sections into final unified pdf (right-click or drag-drop)

   Acrobat DC
   Win10-x64 Pro

   When combining multiple pdf documents, it's been found that if those documents were batch-converted from docx to pdf through Windows Explorer right-click 'Convert to PDF' option, combined as sub-sections/parts/chapters, then combined together again to generate a complete document, that the final compiled pdf document will generate numerous font glitches in specific font types.

   While the first-stage pdf conversions & combine-as-pdf (step-1&2) appear normal, when the resulting pdfs are combined into a single pdf file (step-3), the font glitches occur. This may manifest of dropped letters, unexplained spacing, odd formatting, or otherwise unintelligible text. We noticed this in our section headers… more

   3 votes

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   0 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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7. Export jpeg to multi-user network drive not working

   Exporting a PDF to JPEG in Acrobat Pro DC 21.011.20039 to multi-user network drives does not work. The files immediately get deleted upon exporting. Local drives or single-user network drives work fine. Two of our users are experiencing this behaviour with different PDF-files, so it's not only one specific file.

   Our OS is Win10 1909 (Build 18363.2094)

   We verified it is not an issue with their authorization on the network drive and we unsuccessfully tried the "Repair installation"-feature of Acrobat.

   The only solution we found is setting the compatibility mode of Acrobat.exe to "Windows XP (Service Pack 2)", but that is not a satisfying permanent solution, since it alters the appearance of the software and it misses certain features.

   Any help would be much appreciated!

   Exporting a PDF to JPEG in Acrobat Pro DC 21.011.20039 to multi-user network drives does not work. The files immediately get deleted upon exporting. Local drives or single-user network drives work fine. Two of our users are experiencing this behaviour with different PDF-files, so it's not only one specific file.

   Our OS is Win10 1909 (Build 18363.2094)

   We verified it is not an issue with their authorization on the network drive and we unsuccessfully tried the "Repair installation"-feature of Acrobat.

   The only solution we found is setting the compatibility mode of Acrobat.exe to "Windows XP (Service Pack 2)", but that… more

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   2 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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8. Cannot extract the embedded font "[...] Rubik-Light". Some characters may not display or print correctly.

   Dear Adobe support,

   There've been numerous bug reports on very similar font issues like mine in the past, but this bug here can be reproduced so easily, that I need to get the word out to you.

   Bug Description:

   I'm running a windows 10 pro x64 machine with InDesign CC (17.0.1 x64) to create pdfs. For viewing I rely on Acrobat Pro DC (2021.011.20039), but I keep getting this bug constantly (even with the standard Reader and on Mac!).

   The important point now is the use of the font style called Rubik Light, because every single time I make use of it I get the same error (Did a test series on that). I installed this font style (.ttf) from two different sources (Google Fonts & GitHub), but it didn't make any difference at all.

   Displaying such pdfs in browsers like Chrome or Firefox however works just fine. Please help me with this.

   Kind regards
   Sebastian

   Dear Adobe support,

   There've been numerous bug reports on very similar font issues like mine in the past, but this bug here can be reproduced so easily, that I need to get the word out to you.

   Bug Description:

   I'm running a windows 10 pro x64 machine with InDesign CC (17.0.1 x64) to create pdfs. For viewing I rely on Acrobat Pro DC (2021.011.20039), but I keep getting this bug constantly (even with the standard Reader and on Mac!).

   The important point now is the use of the font style called Rubik Light, because every single time I make use… more

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9. Idea for Export to alternate formats

   Provide option in Export to allow a range of pages to be exported as alternate formats, e.g. JPEG files

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10. I converted PDF to word using Export option but unable to convert to PDF from word again. OS is Mac.

    Mac - converted PDF to word and did some changes in the file and again converted back to PDF. PDF conversion failed.

    3 votes

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11. Export pdf to html, indentation not aligned

    When I convert a Word to PDF and then from convert the PDF to HTML, the hanging indentation of the number list is not aligned. Please see the upload file. the top file is the Word, middle file is pdf and last file is HTML. No problem in the PDF file but problem exists in HTML file (the first line of the a paragraph does not indent in a tab size).

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    3 votes

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12. My Adobe Acrobat Pro DC crashes when I export a PDF to JPEG.

    My Adobe Acrobat Pro DC crashes when I export a PDF to JPEG. I'm on version 20.006.20042.Windows 10.

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    Need Info  ·  4 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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13. export to excel

    When exporting to excel, there is WAY WAY WAY WAY WAY TOO MUCH wrong formatting specifically with merging cells or entering an entire page from the pdf file into cells A1 - A5 that are merged and centered with text wrapped.

    Can the pdf exporter to excel actually work so if I have a pdf file with a report that is a table 10 columns by 20 rows actually go into excel the same way and not end up being 15 columns and 8 rows due to all the excel cells merging.

    3 votes

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    Need Info  ·  3 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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14. Export to Excel

    I tried to export a PDF to Excel in order to capture and manipulate the data without having to retype it. When I did so, the resulting Excel document was unreadable and the formatting was off. I have several files like this that I need to extract the data from. I have Acrobat Pro for Mac. I'm using osSierra version 10.12.6. Please see the attached PDF and resulting Excel output file.

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    3 votes

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    3 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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    Need Info  ·  Adminakagarg (Lead Software Engineer, Adobe) responded

    Hi Chantal Smith,

    The attached PDF is already an OCRed file whose output is incorrect. Try to copy and paste the text from the PDF file. It contains garbage values.

    Please provide non-OCRed file for this issue.

    Regards,
    Akanksha Garg
    Adobe Acrobat Team

15. This service SUCKS!!!! Nothing works

    This whole software sucks! The export option (the entire reason I got this service) NEVER WORKS

    3 votes

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    4 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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16. Adobe does not convert multipage pdf file to a single (ONE) Tiff. It gives separate tiff for each page

    Adobe does not convert multipage pdf file to a single (ONE) Tiff. It gives separate tiff for each page

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17. Issue with Adobe PDF converter

    I've been using Adobe PDF converter for several months (PDF to excel) and today started having an issue where one random PDF out of the batch will convert to just a blank excel.

    3 votes

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    1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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    Need Info  ·  Adminakagarg (Lead Software Engineer, Adobe) responded

    Thanks for bringing this up.
    Could you please help us with the pdf files and the exported output?
    For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using.

    Regards,
    Adobe Acrobat Team

18. LANGUAGE

    WE NEED YOU TO SOPPORT ARABIC LANGUAGE

    2 votes

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19. JPG Export

    Not sure if this is a Windows issue (just updated this morning) or a recent Adobe update, but I am now not able to export as JPG. It goes through the motions, but no file is visible after it's done. PNG export appears to be fine.

    2 votes

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20. Export a PDF Menu

    Export a PDF Menu is not working don't popup anything
    the only way to access this option is when a file is opened and the Convert menu is available

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    2 votes

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