Acrobat for Windows and Mac

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. BUG Acrobat Pro DC Version 2020.006.20042

    Hello,

    Since the last update, when I go to "Create a PDF" "Multiple Files" and "Combine Files" in the latest try some photos, I end up with a Portfolio and NOT a single PDF you can scoll. It is a portfolio of individual PDFs and the title is "Portfolio" even though I did not select the Portfolio option. In addition, it is erasing the original files. ALL the original PNG photo files have been erased and no longer on the harddrive. This has now happened twice.
    I would like to combine PDFs into a single scrollable document and not have…

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  2. Please fix linkCreation.dotm

    Acrobat Pro (for the last several versions) continues to install linkCreation.com into MS Word directories, even though it is known to cause Word either to crash or to throw VBA errors. Please either fix the template or stop installing it.

    5 votes
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    5 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  3. page count on combine files view

    Display number of files (and number of pages total) about to be combined.
    I can find out the page count after I've combined, but that is less useful because the deed is done.

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  4. PDF Merge for Free

    Please just let us merge PDFs, that is not worth 20$/month if that is all we do with it, once in a while! (I don't own a mac and cant use preview)

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  5. Auto retention of hyperlinks from an excel do to a PDF

    hello,
    I would like to make PDF docs from excel docs that contain hyperlinks in which the hyperlinks are automatically maintained within the PDF instead of having to manually add then back in after making the PDF.
    thank you, Jason

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  6. White Margins

    When converting, printing, or saving a document to PDF, Adobe Acrobat creates "white margins" on each conversion. To remove the extra margins you have to follow these steps for every document:


    1. Open PDF in Acrobat

    2. Select More Tools

    3. Select Print Production

    4. Select Set Page Boxes

    5. Check Remove White Margins

    This will remove the white margins created by Adobe and use the margins of the original document. I'm told from Adobe Support there isn't a way to permanently set a user preference to prevent adding white margins. Please enable this function as it is currently a pain to have to change…

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  7. Adobe Acrobat 2015 Hang Outlook 2016 Saving sent email as PDF with large BCC

    Adobe Acrobat 2015 screen Hangs when Saving Outlook 2016 email as PDF when a large BCC list with DL's and Names is present.

    Issues is on Windows 10 it works fine with Windows 7.

    All other saving PDF working fine on outlook emails its only with sent mail with large list of BCC Adobe acrobat window hangs.

    Not sure if this relates to https://support.office.com/en-gb/article/print-emails-showing-bcc-recipients-a80e4965-3b8d-41bf-ba22-722f3b19f95c

    Want to be able to save sent email with large BCC list as PDF like Windows 7.

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  8. PDF Maker (PowerPoint) crashes with long path to file

    PDF Maker seems to crash for PowerPoint when the path name is long. I tested converting with a PPTX file in OneDrive, and it crashed when the path and filename length were 250.

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  9. Combine files page 1 lost and no bookmarks

    When I combine 2 or more PDF's with a specific file that file loses the first page. I added a blank page to compensate for this.

    All files have bookmarks. Once combined I can use all the bookmarks except for the specific file. It appears as 1 bookmark. I cannot send you the file because it contains confidential information. Any suggestions? Thanks

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  10. Original file name in PDF metadata

    What I’m looking for is a way to imbed the originating file name somewhere in the Meta data of the pdf for future reference. It would have nothing to do with the file name used for the PDF when exporting the original file. Use case: Often a client will rename a pdf and down the road I have to find the original Indesign file used to create that pdf.

    2 votes
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    4 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  11. Increase document size on cloud conversion

    I find myself unable to convert a word document file to pdf with proper hyperlinks for the table of contents. Please either increase the size limit for conversion of the files on Document Cloud and/or enable preferences option in Microsoft application for better conversion of files including attaining the hyperlinks in the documents and other features.

    3 votes
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  12. Combining word documents into PDF

    My ACrobat Pro no longer supports combining word documents into a PDF. When I can go to a file to select the word docs it only brings up "supported file types".

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bug: Images corrupted on converting to PDF from PowerPoint

    See attached for the screen grab of corrupted image.
    PowerPoint version 1902 / Office 365 / Windows 7
    I cancelled the Acrobat subscription due to this bug, so recreating the problem on my side will be difficult.

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  14. Acrobat DC compile files into single PDF, Illustrator files grayed out

    In Acrobat DC when attempting to combine files into single PDF and trying to select Illustrator files they are grayed out and cannot be selected. I have to drag them from the finder into Acrobat. This is a major pain and waste of time. Before the upgrade I could always select an AI file to add to a PDF. Now I never can, even when trying to replace a page with a new file. Illustrator and Acrobat are not talking to each other.

    2 votes
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    1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Acrobat does not support conversion of AI files to PDF via the Combine functionality.
    Can you confirm that you are combining AI files or PDF files created from Illustrator?
    Also, do you have Illustrator installed on your system?

    Thanks
    Tanvi

  15. Cannot convert Emails to PDF in Office 365 group

    I am in Outlook 2016 on Windows 10 and I access an office 365 group. I highlight multiple emails and right click and select convert to pdf, however I get the error "Invalid Selection. Please select one or more emails in the explorer and try again." This works perfectly fine in the inbox and all folders, just not within an Office 365 group. We need to do this because we need to export emails from groups just like we do in our regular inbox.

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  16. 3 votes
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    1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  17. Can't make PDF from .tif file BUG REPORT

    I receive .ai and .pdf files via email from customers. I convert these files to .tif in Photoshop. Until sometime around the end of October, I would create multi page PDFs with Acrobat, as proofs. The .tifs are used as print files. Now I get this error box. "Adobe Acrobat could not open 'WFFTBRAB2019WineSignage11x17batch1Page01.tiff' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
    Here is my case number: ADB-9772660-R1Y5 

    2 votes
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    Need Info  ·  1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  18. merge files binder

    When creating a binder using the > Combine Files function, all batch imported files should be clearly checked by default, with the option to uncheck individual files.

    Alternatively: When clicking > Combine, the user could be notified:
    "It seems you have imported more files than are currently being combined. Is this right? (Tip: If you like to use all your imported files in this binder, please check all your imported files by doing X.) >Y/N

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  19. File default zoom option when creating pdf from Word file

    When creating a pdf from a Word file, it would be useful to be able to set the default zoom of the file.
    From posts on other platforms, it appears that some get random default zooms on their files.

    2 votes
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  20. Problem with merged documents

    When I merge several documents into a single PDF, recipients are telling me they are getting an error message that a file is corrupt. The merged documents consist of 3 MS Word documents, a single PowerPoint presentation, and 5 PDFs. We recently were upgraded to Adobe Acrobat Pro DC, Version 2019.012.20040. I didn't have this problem before. I've re-created the MS Word and PowerPoint documents and still no fix to the issue. Any suggestions?

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Please ensure that your Acrobat and Office are updated to latest version.
    Can you view the combined PDF correctly or are you also getting an error message?
    Please share the error message screenshot with us.

    Thanks
    Tanvi

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