619 results found
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Install onder versions
Why can't I install older versions?
Yesterday Acrobat decided to start lagging and crashing every time I open a document. So I decided to donwgrade to an older version and, guess what, I can't. Now I'm stuck with this version that lags and crashs every single time I open a PDF. Everything was working just fine two days ago. Nothing changed on my system.
2 votes -
Install Acrobat without AGS Client
We found that installing Acrobat DC also installs the AGS Client. We want to have that suppressed. We tried creating a customized package with Updates disabled and installing the same via MSI using the /qn switch but got inconsistent results. Can we get a check option in the Customization wizard to suppress this install?
1 vote -
My download only goes to 90% and I cannot find a way to make it complete the download
I cannot print pdf downloads because it gives me an error message that a the initialization of the rasterizer module failed. So I tried to download the later adobe and it only goes to 90% and then it stops downloading. I do not have extra income to be a monthly paying subscriber and therefore do not have access to things to fix this. Is there any way to fix this or get it to complete the download without being a paying subscriber? Thanks in advance for any help...
1 vote -
Bug: Offline installation with PDF maker deactivated will still install the add-in
OS: Windows 10
Acrobat: Pro, Version 2023.006.20320
Problem: Custom installation with offline installer will install PDF Maker addin/plugin though deactivated
1) The installer shall not install anything outside of the Acrobat installation paths unasked
2) There is an option to deactive PDF Maker integration into alien software, but it would still install without notice into Word, Excel etc. and browsers
3) If that option isn't actually deactivating the add-in installation, then this needs an option.1 vote -
update not recognized by Cloud
My Creative Cloud Desktop shows that Acrobat is "Up to date", but when I double click a PDF file, "Installing update..." appears.
"Please wait a few minutes while the update is installed..." is NOT what I want to do. I want to open the PDF file to view.
Why does the Desktop Cloud app not recognize the update is available, and prompt me to install ?Acrobat 2023.003.20244
Windows 10 Pro
Version 22H2
OS build 19045.32082 votes -
Add an option to preferences in the desktop app to enable autoending session
Add an option to preferences in the desktop app to enable autoending sessions on closing the application - i have installed on 3 or 4, mm maybe 5 machines and Adobe licensing WF stopped working error gets incessant if forget to logout of the desktop app before closing it.
1 vote -
Adobe is a bad product and company
I do NOT appreciate that when I downloaded this program that it also downloaded extra programs and extensions that I did NOT ask for. Extremely repulsive behavior. I am deeply insulted that you would fill my computer with this garbage. I am uninstalling your programs from my computer the exact moment that I no longer need them. Please rethink the whole existence of your corporate entity.
1 vote -
64 bit version won't install
I go to the download site and specifically select the 64 bit English version for Win10 it downloads but the installer runs a 32 bit version and won't open properly once installed
2 votes -
Admin Console user usage
Can we please have the ability to view the usage history of Acrobat Pro by users? It would help in determining licensing management.
22 votes -
double billing, no access
Since signing up for Adobe, I was double billed. THe is no point of contact to resolve the issue. I cancelled one of the two ads and my access was promptly removed. I am still being charged. there is no customer service. what can I do?
2 votes -
Requesting a new report in the Console that shows a list of users that were assigned a license but have not downloaded the product yet.
A new report in the Console that shows users who have not downloaded the program after a license has been assigned to them.
4 votes -
Email the invoice
Every month, I have to go through about 10 pages before I can get to the invoice. I just want my invoice emailed to me please.
2 votes -
Customer Support
The customer service for one-time license purchase is pathetic, once I go on the chat option, the AI has no clue, and the agents keep passing me on to other agents. No one has an idea what to do. Customer support is equal to some 3rd rate homegrown company.
5 votes -
I am licensed through my university
I have activated Forticlient and usually this sufficient to activate ADOBE. Why is this not recognized - in a streamlined fashion
1 vote -
I would like a mechanism that will notify admins of updates/patches for offline products.
I would like a mechanism that will notify admins of updates/patches for offline products.
User case: An admin I know had a nightmare of multiple versions of Reader and Acrobat spread all over their networks. There was nothing that allowed the user to know what version was on what station. This is over a 200+ computer and laptop network.
The Request: We would like a way to have an automated process within the product to prompt for updates for an Offline version of Adobe Acrobat. maybe even a reminder per Quarter Q1, Q2, Q3, Q4 to check your version of…
2 votes -
Errors with Editing "internal Error Occurred"
I have to Uninstall and re install Adobe about 3 to 4 times a month on both of my computers due to a "internal error reported". I run repairs and spend hours trying to fix these issues to only do the same thing over and over with uninstalling and installing again. I have even contacted Quickbooks to see if it is maybe on their end but they can't figure it out either. If there is a bug that needs fixing please do so.
1 vote -
Acrobat Lite Edition
All I want to do is:
- Combine PDFs
- Remove pages
- Rotate pages
- Basic editingI'm not going to spend $450 USD on Acrobat Standard, and I'm certainly not going to waste money on a yearly subscription for a product I only use a few times a month.
If an "Acrobat Lite" version were offered for $150 USD or less, I would purchase it, but since they don't, Adobe makes $0 off me.
4 votes -
Admin console Disabled users removal to be automated
Hi Team,
We have to request to remove disabled users automatically if exist in Admin console, as it is time consuming to remove bulk users manually.
We are aware of the workflow but we are looking for automated approach not like below:
the sync is one way process it syncs the user from the Associated AD to the admin console, in case the user is removed from the source AD account, the user is not deleted from Admin console rather the status turns disabled in the Admin console. So ideally after the user's status is disabled that should not occupy…1 vote -
Sign in not working
the signin option via PC applications is a loop that never ends
no browsers ever work, and no alternate options are offered to sign in. For a paid product this is quite frustrating.
Furthermore, when the pop up window is closed - the entire program is shut down, making reading PDFs in "free mode" not a feasible options either.
Please assist.
2 votes -
license activation system
Hello,
Would it be possible to have a license checkup system? Most users need Acrobat to generate PDF files directly from it or from third party software, using the PDF Maker functionality. However, not all users run Acrobat every 30 days and they get a License not registered message. Would it be possible to have a system that checks if the license is valid and keep it activated on the workstations, regardless if the users run Acrobat Pro or not?
Thank you!
2 votes
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