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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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420 results found

  1. ISSUE

    • Acrobat DC on Win10 system does updates in the background without asking
    • requires system reboot afterwards / otherwise no access to PDF files anymore
    • the updates interrupt the whole working process and costs valuable time saving and closing all projects and rebooting the system in order to get Acrobat running again

    REQUEST TO ADOBE SUPPORT
    Will this be fixed in an upcoming upgrade / e.g. the announced 64-bit roll-out of Acrobat?

    Thanks
    Regards

    2 votes

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  2. It would be very beneficial for SMB companies to be able to deploy Acrobat DC via Microsoft Intune (Endpoint Manager).

    3 votes

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  3. Currently, licensed users are limited to only having 2 instances of a product active at any time. Now that users have multiple devices they need to have the product activated on, 2 is no longer enough.

    Please can you give us the option to increase the number of computers a license can activate by either creating a more expensive "plus" version or allow us to assign multiple licenses to a single user account.

    9 votes

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  4. Why in the actual **** do I have to sign into Adobe a) every time I open it, b) multiple times throughout the day, c) when I've been working in it and suddenly I have to sign in again. It is THE MOST ANNOYING thing ever, especially when in a meeting or on a call and need to pull up a PDF just to have to sign in. I don't understand why I have to sign in every day but I could excuse it. What I don't excuse is having to do it multiple times a day. Infuriating.

    2 votes

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  5. Windows 10 Por is 64 bit OS.
    Why can I only download and install Acrobat 32bit?

    1 vote

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  6. On the phone I made an appointment for the internet installation. Later on I received information about the appointed date and time different. Please confirm the exact appointment date and time for installing the Virgin Internet at my home. Appreciate for your
    co-operation and for avoiding any mistake for misunderstanding.

    1 vote

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  7. I want to download Adobe Acrobat Pro/Reader DC from Mac App Store, because App Store is the place where we can install apps without anxiety, and its auto update is much more convenient, and it can let us purchase the app much easier, especially for students.

    2 votes

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  8. I was disappointed to learn that you had to be an Acrobat 2017 or later user to get upgrade pricing on Acrobat 2020. As a loyal user of Acrobat 2015, this was a bit insulting to me. I learned that this is coded into the software registration process and nothing can be done about it by the Customer Care agents.

    3 votes

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  9. I just upgraded to a new macbook using macOS 11.2.3 Big Sur, and the licensing app for Adobe Acrobat Pro 2017 won't load/proceed now. I try to open Pro, the licensing app pops up instead, I click "Sign In Now," and the next screen is entirely blank (see screenshot). I tried the Terminal sudo fix that previously worked for an earlier OS, but it did nothing, I uninstalled and reinstalled it, and I'm still having the same issue.

    This isn't the previously resolved issue for an earlier OS wherein I could enter login info but got a screen with a…

    1 vote

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  10. My idea is that Adobe would re-engineer how Adobe Acrobat Premium and Adobe PDF Pack work together on a IOS and Windows Device seamlessly or, and allow the Adobe Acrobat Pro DC to carry over from a computer to a phone seamlessly, since it is the update to Acrobat Premium. I also would like Adobe Acrobat Premium to be a feature that works on both IOS devices and Windows devices seamlessly instead of one only working on the computer at a time or not at all due to programming.

    Both of these features are used by myself and I'm sure…

    1 vote

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  11. Acrobat DC requires activation at every start-up. A message then says there is a problem at Adobe's end and allows the app to start.

    1 vote

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  12. How about fixing the sign in feature. I sign in to Adobe Acrobat on my computer. I am constantly asked to LOG OUT OF ADOBE ON THE COMPUTER THAT IT SHOWS BEING LOGGED INTO. I CANNOT USE ACROBAT UNLESS I LOG OUT OF THIS COMPUTER.

    I MUST SAY THAT THIS COMPUTER AND MY LAPTOP ARE THE ONLY TWO COMPUTER I USE THIS PROGRAM ON.

    ALSO, I AM A MONTHLY SUBSCRIBER TO ALL OF YOUR PRODUCTS AND THIS IS SO FRUSTRATING.

    1 vote

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  13. I am a Creative Cloud user of multiple programs including Photoshop (no issues), InDesign (no issues), and others (no issues). However, a repeating error forces me to reinstall Creative Cloud, which is corrupted in some way that interferes only with Adobe Acrobat DC. After each new installation of CC, I can no longer create or edit PDFs. Error = "license or key is invalid or expired". Allowing tech support to access my computer remotely and remove the corrupted link works temporarily until I am once again forced to reinstall Creative Cloud. There's a bug in there somewhere!

    1 vote

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  14. I have a fully licensed and paid-for Acrobat DC 2015 program. The Adobe CC Photography plan has installed an 'update' that prevents me from using the program unless I pay $20 a month for a subscription to the new program. I have already paid for what I have and it satisfies my requirement once every few months to re-order pages in an Acrobat document. How can I get my paid-foir program back?

    1 vote

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  15. I am trying to log into Adobe Acrobat to combine files, it won't let me sign in. The mini window will only let me type in my email, it will not allow me to hit continue and pressing "enter" does nothing. I paid for the service and I can't even use it.

    1 vote

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  16. I spent several hours customizing my work space (toolbars and preferences). Unfortunately, I had to reinstall Acrobat Pro DC. To my dismay, once reinstalled all my customizations were gone and I had to redo them all. There should be a way to save all customizations and implement them should a reinstall be necessary. It would be nice to have them all in one file that could be stored either on my computer or in my cloud account.

    1 vote

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  17. 1 vote

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  18. BACKGROUND

    I have Windows 10 on Microsoft Surface Pro X laptop (ARM processor) which runs Windows 64-bit but runs apps under 32-bit emulation (unless specific ARM version available).

    I have CC subscription which installed/managed 32-bit version of Adobe apps. Looks like latest version it automatically updated to was CC 4.9.0.504.

    REPRO STEPS FOR CC 32/64-bit FAILURES

    1. I received notification that Photoshop for ARM (beta) was available and wanted to install it... --> it requires CC latest version 5.3.5.518 before I can access that version of Photoshop.
    2. Manually installed CC latest version 5.3.5.518 (since CC auto-update seems to have kept me on the older version…
    1 vote

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  19. 1 vote

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  20. We would like to have more multifactor authentication options supported in applications other than the Creative Cloud Desktop Application. We are using Shared Device Licenses in computer labs here, what they were intended for, with packages set to accept any valid AdobeID. (Access to the labs is controlled, so that no non-University people will be able to log in.) The users would like to simply open Acrobat and sign in using their university email address and password (which is a federated AdobeID using Okta authentication). If they try this, they are taken through our Okta login page, enter their multifactor…

    1 vote

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