597 results found
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Bug: Offline installation with PDF maker deactivated will still install the add-in
OS: Windows 10
Acrobat: Pro, Version 2023.006.20320
Problem: Custom installation with offline installer will install PDF Maker addin/plugin though deactivated
1) The installer shall not install anything outside of the Acrobat installation paths unasked
2) There is an option to deactive PDF Maker integration into alien software, but it would still install without notice into Word, Excel etc. and browsers
3) If that option isn't actually deactivating the add-in installation, then this needs an option.1 vote -
update not recognized by Cloud
My Creative Cloud Desktop shows that Acrobat is "Up to date", but when I double click a PDF file, "Installing update..." appears.
"Please wait a few minutes while the update is installed..." is NOT what I want to do. I want to open the PDF file to view.
Why does the Desktop Cloud app not recognize the update is available, and prompt me to install ?Acrobat 2023.003.20244
Windows 10 Pro
Version 22H2
OS build 19045.32082 votes -
Add an option to preferences in the desktop app to enable autoending session
Add an option to preferences in the desktop app to enable autoending sessions on closing the application - i have installed on 3 or 4, mm maybe 5 machines and Adobe licensing WF stopped working error gets incessant if forget to logout of the desktop app before closing it.
1 vote -
Adobe is a bad product and company
I do NOT appreciate that when I downloaded this program that it also downloaded extra programs and extensions that I did NOT ask for. Extremely repulsive behavior. I am deeply insulted that you would fill my computer with this garbage. I am uninstalling your programs from my computer the exact moment that I no longer need them. Please rethink the whole existence of your corporate entity.
1 vote -
Remove the 2 device maximum for enterprise licenses with federated ID
Does the 2-device maximum make any sense for Federated IDs? People aren't going to be sharing Federated IDs at an enterprise level in order to circumvent paying adobe licenses. These accounts are tied to PC logins, emails, file access, etc. and are protected by 2fa basically everywhere. People get fired for sharing their credentials. It's silly to still have a 2 device limit at the enterprise level when every other software vendor in the space allows 5-10, often with an additional 5-10 for mobile devices.
4 votes -
64 bit version won't install
I go to the download site and specifically select the 64 bit English version for Win10 it downloads but the installer runs a 32 bit version and won't open properly once installed
2 votes -
double billing, no access
Since signing up for Adobe, I was double billed. THe is no point of contact to resolve the issue. I cancelled one of the two ads and my access was promptly removed. I am still being charged. there is no customer service. what can I do?
2 votes -
Admin Console user usage
Can we please have the ability to view the usage history of Acrobat Pro by users? It would help in determining licensing management.
17 votes -
Email the invoice
Every month, I have to go through about 10 pages before I can get to the invoice. I just want my invoice emailed to me please.
2 votes -
Customer Support
The customer service for one-time license purchase is pathetic, once I go on the chat option, the AI has no clue, and the agents keep passing me on to other agents. No one has an idea what to do. Customer support is equal to some 3rd rate homegrown company.
5 votes -
I am licensed through my university
I have activated Forticlient and usually this sufficient to activate ADOBE. Why is this not recognized - in a streamlined fashion
1 vote -
I would like a mechanism that will notify admins of updates/patches for offline products.
I would like a mechanism that will notify admins of updates/patches for offline products.
User case: An admin I know had a nightmare of multiple versions of Reader and Acrobat spread all over their networks. There was nothing that allowed the user to know what version was on what station. This is over a 200+ computer and laptop network.
The Request: We would like a way to have an automated process within the product to prompt for updates for an Offline version of Adobe Acrobat. maybe even a reminder per Quarter Q1, Q2, Q3, Q4 to check your version of…
2 votes -
Errors with Editing "internal Error Occurred"
I have to Uninstall and re install Adobe about 3 to 4 times a month on both of my computers due to a "internal error reported". I run repairs and spend hours trying to fix these issues to only do the same thing over and over with uninstalling and installing again. I have even contacted Quickbooks to see if it is maybe on their end but they can't figure it out either. If there is a bug that needs fixing please do so.
1 vote -
Requesting a new report in the Console that shows a list of users that were assigned a license but have not downloaded the product yet.
A new report in the Console that shows users who have not downloaded the program after a license has been assigned to them.
3 votes -
Admin console Disabled users removal to be automated
Hi Team,
We have to request to remove disabled users automatically if exist in Admin console, as it is time consuming to remove bulk users manually.
We are aware of the workflow but we are looking for automated approach not like below:
the sync is one way process it syncs the user from the Associated AD to the admin console, in case the user is removed from the source AD account, the user is not deleted from Admin console rather the status turns disabled in the Admin console. So ideally after the user's status is disabled that should not occupy…1 vote -
Sign in not working
the signin option via PC applications is a loop that never ends
no browsers ever work, and no alternate options are offered to sign in. For a paid product this is quite frustrating.
Furthermore, when the pop up window is closed - the entire program is shut down, making reading PDFs in "free mode" not a feasible options either.
Please assist.
2 votes -
Request: Auto-Update include annual 'Upgrades'
The AutoUpdate functionality should include the large annual "Upgrades". Version 2022-2023 does not currently update via the autoupdate function and requires administrators to build and deploy an entirely new package every year.
1 vote -
"Setup has detected that you already have a more functional product installed"
I love the idea of the TRANSITIONINSTALLMODE=3 command line parameter! Because this behind the scene removes the previous 32-bit versions of Reader and Acrobat while installing the new 64-bit unified app. Removing Acrobat usually is a pain because if any other Adobe processes are running, eg acrobat, AcroRd32, photoshop etc then those processes have to be terminated or the install fails.
However there appears to be a version check when using the parameter and so in the scenario where ARM is self updating the 32-bit app and installs say a latest optional update which is a higher version…
1 vote -
Acrobat Lite Edition
All I want to do is:
- Combine PDFs
- Remove pages
- Rotate pages
- Basic editingI'm not going to spend $450 USD on Acrobat Standard, and I'm certainly not going to waste money on a yearly subscription for a product I only use a few times a month.
If an "Acrobat Lite" version were offered for $150 USD or less, I would purchase it, but since they don't, Adobe makes $0 off me.
3 votes -
Adobe Reader won't update if the ***** desktop is locked
I don't want programs randomly creating shortcuts on my desktop, so I deleted everything in C:\Users\Public\Desktop and locked that folder (if I want stuff on my desktop I put it in C:\Users<my name>\Desktop).
The problem is that now when Adobe reader tries to update, it says that the update failed because it can't create a shortcut in C:\Users\Public\Desktop. But that's just the point, I don't want it to create a shortcut there. I want it to update anyway, but without creating a shortcut.
If it can't create a desktop shortcut, it should just ignore that and update anyway. Or even…
10 votes
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