593 results found
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usage
Would love to see in the VIP Console which users actually activated their subscriptions. It used to be available. Also, usage reports. Crucial in knowing who is using the product.
7 votes -
Do not allow a fixed display size to be set in the Registry when the software is installed.
When Acrobat is initialized (or just now when a popup presents "new Acrobat" settings, for AI I believe), if the suggested settings are not accepted and the user goes in and selects a document display size, that size is fixed permanently for whenever a document is opened. This can't even be changed by going into general (global) Preferences in the software. This thus presents a problem that can only be resolved by deleting the preference setting key in the Registry and thus reinstall the master preferences. (Note that this happened to me today when an Adobe screen came up and…
1 vote -
Adobe doen´t start without updating an needs comp. restared
Hallo, Adobe Acrobat will in regelmäßigen Abständen aktualisiert werden. Leider so, dass man beim Öffnen eines Dokuments den Hinweis erhält, man könne das Programm erst nach einem Neustart des PC starten. Das stört enorm. Wie kann ich das ausschalten?
2 votes -
Adobe Acrobat Pro Not Working on Desktop!
Help me, please! Adobe Acrobat Pro stopped working, so I tried to re-install it and failed. Now it is gone from my desktop and all my PDF files icons changed and I can no longer open them by clicking on them. Repeated attempts to download Adobe Acrobat Pro and re-install it have failed. What do I have to do to get it back?
2 votes -
mcafee
Don't force installation of McAfee or try to be sneaky with Adobe Reader.
You guys are better than this. Don't associate yourself with this bloatware ****, otherwise soon Adobe may find their image tarnished as bloatware-related. At least for me, it's making me consider alternatives to PDF.2 votes -
Acrobat Pro DC Changes to Reader
Every time there is an update my Acrobat Pro DC changes back to Acrobat Reader, and it is always a major pain, takes hours of my time to get the Acrobat Pro DC back again. This happens every couple of months.
1 vote -
Dedicated support.
Support accessed my root library and then disappeared. For the amount of money I have paid for licensing I don't understand why I continue to receive a bad installation error with Adobe DC but I was on Pro then threw my hands up in the air but they convinced me stop stay. Now my library has disappeared for is stuck. If the support numbers were a bit better I think that each user has a different arrangement on their computer. Some technical support would be great as I have spent way too much time trying to fix some really bad…
2 votes -
Alter the prompt when performing an operation requiring an Adobe Acrobat Pro license you do not have a license please contact your admin
Further to Case ID: E-001161228 - "You do not have access to this feature. Please contact your IT Admin for more details" When users want to perform a task which requires an Acrobat License a dialog box is shown which says "You do not have access to this feature. Please contact your IT Admin for more details." This is prompting users who have Acrobat licenses to contact our helpdesk asking why they have lost access. This message is misleading and just plain wrong. Please change it to "Please Sign In..." This is a simple fix and its baffling how this…
1 vote -
Make the Universal Installer Truly Universal
Unify the product installation so that the same installer provides Standard, Pro, and Reader functionality based on a feature switch. Even better, include all Acrobat licenses including Reader in the licensing portal so that all users can be mapped to the appropriate product level. All users should have an Adobe login and the product should simply adapt to the appropriate license feature based on the login.
1 vote -
Lousy lousy upgrade.
It is lousy. Cannot find anything anymore. Can no longer sign in on my computer. Stuck using the web based system with files going whereever. Looking seriously for an alternative.
2 votes -
Horrible customer support
It took 10 minutes to find a contact number. Then another ten minutes to reach an actual person. Then this person spoke English as a second language and sounded very far away while clearly multi-tasking around the room... then hung up on accident (I'm assuming) after 1 minute. Absolute trash customer support
2 votes -
install time
Why did i sign up for acrobat pro. Since i signed up there has been an "Update to key features" that hasn't stopped and now I can't even use the application as originally intended. Will be cancelling and using another program if i cant get it fixed
1 vote -
Allow activation on 3 devices simultaneously for Acrobat.
Allow simultaneous license activation on 3 devices. Limit it to Acrobat, or Acrobat Reader. Have the end user register their 3 devices.
As of 2020, many people work remotely and on multiple devices: tablet, laptop, desktop. Further many people switch between the two very rapidly - for example: An Architect may review designs on the desktop, switch to a laptop for a meeting and contract signature, leave the laptop at the office, and take the tablet to the field (with no internet/reception) to make in-field review. The software is known to close/freeze in order to check-in/validate online & switch device…
4 votes -
Stand Alone Acrobat SDL
It would be very helpful if we could generate a SDL copy of Acrobat without being forced to install Creative Cloud. Many of our labs and other shared devices have Acrobat in case it's needed but more often than not it isn't and users HATE that Creative Cloud constantly pops up asking them to sign in. Creative Cloud is a huge annoyance for our end-users.
2 votes -
Enterprise renewal should not involve users
The current licensing requires an Enterprise admin to touch every single user to have them logout, then log back in whenever the license renews. Adobe also sends users an email directly stating that their license is about to expire, creating unneeded panic among users. For the Enterprise version this should only happen with the Admins. Regular users should never know or have to touch their applications other than to just use them.
3 votes -
TEll us how often a user uses the products so we can effectively manage our licenses. Simple request.
TEll us how often a user uses the products so we can effectively manage our licenses. Simple request.
4 votes -
can't log on ARCOtray licensing glitch
Acrobat Pro will not let me log in then it closes after a blank page pops up
There is a problem with the ARCO tray licensing1 vote -
Explain your interface reasoning?
WTF happening to your sign in process, and once i'm signed in, it directs me to upload a PDF on a website to make a change?? I can't use the application on my computer? Seriously WTF are you guys doing
1 vote -
truffa?
ho acquistato una licenza adobe nel 2022 ma non mi hanno detto che scadeva, anzi mi hanno riferito che la licenza non scadeva mai. è forse una truffa sicuramente, visto che mi chiede l'acquisto del software
1 vote -
Region-based pricing
Implementing region-based pricing could make products more accessible in countries where incomes are lower.
3 votes
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