Acrobat for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • My feedback
  1. mixed paper not printing correctly

    When printing with Letter and Legal in the same document. Adobe prints everything on letter. When I select to print only the legal page Adobe prints on legal paper.

    1 vote

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  2. Specific page does not print

    Page 30 of the attached PDF does not print in booklet mode.

    Reproduce:
    Print file using my samsung printer in booklet mode.

    Reproduce 2:
    Print file using Microsoft Print to PDF in booklet mode.

    Adobe Acrobat Pro DC v2021.011.20039
    Windows 10 Home 21H1 build 19043.1466
    Printer: Samsung M262x 282x Series

    Expected result:
    All pages in the PDF be printed in booklet mode.

    Observed result:
    All pages except for page 30 were printed in booklet mode. Page 30 was left blank.

    Ways it DID work:
    * Use Adobe PDF printer in booklet mode.
    * Print page 30 in Size mode.

    1 vote

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  3. 1 vote

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  4. Save As + Print Bug

    Use a PDF as a template
    Fill & Sign
    Print [to PDF or Printer]
    Close
    "Do you want to save changes to 'DOC.pdf' before closing?"
    "No"
    Expected result: no Fill & Sign changes saved
    Observed result: all Fill & Sign changes saved
    Continuous Release, Version 2021.011.20039, Windows 10 Pro

    1 vote

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  5. problem with printing in pdf

    Since the last update (21.011.20039), I can't print in pdf from some old software that were made to run on win xp but I can print in pdf with no issue if I print from Excel for example.

    1 vote

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  6. Notification of download for files uploaded via Acrobat Upload feature

    We are a print and packaging company and use the Acrobat Upload feature in Outlook when sending proofs - It is awesome and saves a huge amount of time. Now I have been wanting to speed up the "Approval" time by contacting our clients which we send these links to, however I do not want to nag them thus I was thinking that if there was a download notification which gets sent once the client has downloaded the file - then we cold follow up as we know that they have downloaded the file but not approved it yet.

    Hope…

    1 vote

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  7. 1 vote

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  8. 1 vote

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  9. Acrobat doesn't recognize the MAC system default printer as its default

    I have 2 network printers. Acrobat always defaults to the first printer in the system printer list, not the one that is the actual default printer. All other apps, including photoshop recognize the system default. This is a bug that should be fixed!

    3 votes

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  10. PDF produced by Sibelius is displayed correctly, but prints badly, an unacceptable disparity

    I am using MacOS Big Sur 11.6 and Acrobat Acrobat version 2021.007.20099.

    The attached "Ful Score" PDF is displayed properly on the screen by Acrobat, but Acrobat prints it badly. I also included two screenshots, a *.png of Acrobat's display of the PDF (which looks OK) and a pdf produced by scanning a physical printout of that same PDF printed by Acrobat, which shows that Acrobat prints the file really badly.

    The PDF was produced by Sibelius. I might say Sibelius was at fault for producing a bad PDF (probably with layers, but I'm not sure of the internals), except…

    2 votes

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  11. print without enable all features

    Can an option be implemented that will allow portions of a file in "system protection" mode to be printed.

    Currently to print files from the internet I seem to have to "enable All" features - whatever All features include in order to print many, if not all files.
    Frequently I definitely do NOT want whatever links in the file and any other processes that could connect to other systems or get "stuff" from the internet, or possibly change settings on my system.
    I just need a hard copy of a document - or maybe just a single page.

    1 vote

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  12. Bug: Select multiple PDF files in Finder, Cmd+P to print, only one document is printed

    Attempting to printing multiple files via Acrobat from Mac Finder only prints one document

    Steps:
    1. Select multiple PDF files in the finder
    2. Press Cmd-P to print them

    Expected behavior: Acrobat opens and prints all documents

    Actual behavior: Acrobat prints only one of the documents

    1 vote

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  13. Standard printer

    Please make a selection to define a standard printer.

    I have two printers in use with my MacBook Pro.

    1x label printer

    1x inkjet printer

    Adobe Acrobat always uses the label printer and not the default printer.

    In the system settings, the default printer is the inkjet printer.

    All programs, regardless of whether they are Office or system programs, recognize this device, but not Adobe.

    1 vote

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  14. Cannot Print - Acrobat Pro on Mac M1

    Cannot Print any PDF from Acrobat (Creative Cloud app). It says no pages are selected. I went to User Forum, but the fix there is outdated and not applicable to my OS. It did not work.
    This is a recent bug.
    Mac OS 11.6
    Mac M1

    1 vote

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  15. Print via Adobe PDF printer fails when document is vertical writing and using SourceHanSerif.ttc

    Steps to reproduce the issue:

    1. Download and install SourceHanSerif.ttc to Windows 10
      https://github.com/adobe-fonts/source-han-serif/releases/tag/1.001R

    2. Open following html with firefox

    <!DOCTYPE html>
    <html>
    <head>
        <meta charset="utf-8" />
        <style>
            html {
                writing-mode: vertical-rl;
                font-family: "源ノ明朝";
            }
        </style>
    </head>
    <body>
        あいうえお
    </body>
    </html>
    
    1. Print page with "Adobe PDF"

    Environment (OS, other related application versions, etc.):

    Windows 10 Pro Version 21H1 (OS build 19043.1288) (Japanese)
    Firefox 93.0 20210927210923
    Adobe Acrobat Pro DC 2021.007.20099 (Japanese)

    Expected result:

    Adobe PDF Print Driver generates and saves PDF file successfully

    Observed result

    Adobe Distiller fails to print with following error log.

    %%[ ProductName: Distiller ]%%
    %%[ Error: undefinedresource; OffendingCommand:
    1 vote

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  16. Incorrect PDF generated by Distiller

    The joined file is a simple image JPEG which has been converted into PostScript with 'jpeg2ps'. The resulting PostScript file is only a wrapper around the JPEG file which is coded in ASCII85 inside. Acrobat Distiller 20.0 (Windows) converts into a blank file. However, it was correctly converted in Acrobat Distiller X and XI. It's also converted correctly by GhostScript. Remark: I have renamed the file image.txt because it was impossible to load a file with the extension ps. However, when changing the extension to ps, it's my file.

    1 vote

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  17. What seems to be a printing bug in 21.007.20091 of Acrobat Reader DC

    User has a Citrix virtual desktop with a USB HP printer connected to a Thin Client, and redirected into the Citrix desktop using the Citrix Universal Printer.
    Prior to this version, opening a PDF and printing to that redirected printer presented no problem. On this most recent version it does with a quick "The document could not be printed" error and then it spits out a blank page.
    Ideally I'd like to get my hands on 20.005.20058 to verify this, but I cannot find the full download now. I have however installed an older version 15.*** and this prints just…

    4 votes

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  18. PDF portfolio maintaining print settings for each file.

    I'm having trouble with pdf portfolio keeping the same print setting for all of the documents in the portfolio. For example, I may have 28 pdf files in the portfolio and I want each file to print front to back and staple. It will print the first file to spec, but the subsequent files will print single-sided or front to back without stapling. How do I change this? Those in my office who use a pc do not have this problem.

    2 votes

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  19. Adobe reports Printer in offline mode and wont print

    Adobe will not print on my HP Designjet T520 as is says the printer is offline. Drivers and Adobe are up to date. Foxit PDF reader has no issues printing my files but lacks some things i like about adobe. I think there is an issue with your software to not recognize a printer. I would not be saying this if Foxit or other PDF readers had an issue printing on this printer but adobe is the only one who will not see the printer is online.

    1 vote

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  20. Acrobat reader is leaving temp font (F@XXXXX) behind which is leading to weird characters in our oracle application

    When users are printing with acrobat reader then the Arial font is getting substituted by a Z@XXXXX tmp font which is located in C:\Users\xxxxxxxxx\AppData\Local\Temp\acrord32_sbx.
    Our oracle JDE application is referring to a font family with Arial as leading one and this will finally give weird characters in our JDE screens.
    We would like development team of Adobe to verify why those temp fonts are left behind because they are locked and we can not delete them. Only a restart of the pc will disconnect the temp font and then we will be able to delete them.
    Some articles were pointing…

    1 vote

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