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Acrobat for Windows and Mac

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2067 results found

  1. Access all clouds for all pdgs and screenshots copy.

    1 vote

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  2. I lost opportunity to use Send & Truck. What to do? My tool is Adobe Acrobat Pro DC.

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  3. So I am trying to work on a audio spectrum in AE for youtube. The green bar keeps going away then it slows down I am super mad at AE right now.

    1 vote

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  4. When using Edit | Advanced Search… on Windows 7, Acrobat Professional DC consistently crashes with the following report:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Acrobat.exe
    Application Version: 15.16.20039.54196
    Application Timestamp: 5728a758
    Fault Module Name: StackHash_f1a3
    Fault Module Version: 6.1.7601.24094
    Fault Module Timestamp: 5abedfcd
    Exception Code: c0000374
    Exception Offset: 000ce9fb
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 3081
    Additional Information 1: f1a3
    Additional Information 2: f1a37b16ca1208762a0b8aa6cab1b014
    Additional Information 3: 491b
    Additional Information 4: 491bf36471b9991aef7b9c9cc09ecca7

    1 vote

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    2 comments  ·  Other  ·  Admin →
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    Hi,

    Sorry to hear that you’re facing while using Find tool.
    In order to reproduce the issue in-house, can you please provide the following details :

    1. Please tell us the version of your Acrobat/Reader.
    2. Could you please share the workflow that you’re trying to perform using the Find tool?
    3. It will be great if you could share the crash dump with us.

    How to create crash logs on Windows environment?
    1. Retry the scenario where Acrobat crashes
    2. Do not close the pop-up when Acrobat crash
    3. Open Task manager
    4. Right-click on “Acrobat.exe *32” process and select ‘Create Dump file’
    5. It will create a log file in the temp folder. (Path will be displayed on pop-up comes when logs created). You can also check this under
    - Open Run process (Win+R)
    - Type temp
    - Logs file will be available here with name “Acrobat.DMP

  5. 1 vote

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    Sorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
    Also are you facing this issue with a particular document.

  6. Adobe Acrobat Pro won't remember magnification setting (fit page) after save and close. If I reopen the file after quitting Acrobat it shows the previous default setting. If I force quit and reopen then the change shows. Seems its caching the old settings unless I force quit to clear.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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    Sorry for the inconvenience caused to you.
    You can get your desired results by following the below steps:
    1) Open a pdf
    2) Right click and go to document properties.
    3) click on initial view tab
    4) Select desired ‘Window options’ & save

    After doing the above steps whenever you relaunch the pdf, you’ll get the desired page fit (you selected).

  7. テキスト注釈でフォトサイズを7pintなどと入力すると72pintに変更される巨大文字になる。逆に100pintにすると10point相当のサイズにしかならない。同僚PCでも同じ現象が発生。プルダウンのプリセットでのサイズ変更は正常

    1 vote

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  8. Preflight does nothing when I click on it. used to work, now it doesn't please help

    1 vote

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  9. How come recent files, don't actually show the most recent file?

    1 vote

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    2 comments  ·  Other  ·  Admin →
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    I am sorry for the inconvenience you are facing.

    You can see your most recent files when you click on home at top left corner and under Recent the recent used files are displayed.

    Hope this helps you.

  10. 1 vote

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  11. After splitting a large document by top-level bookmarks, file names do not match bookmark names.

    1 vote

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    Sorry for the inconvenience caused to you.
    Kindly share with us your machine details and Acrobat version.
    Also please provide us some sample files on which you are facing this issue

  12. After splitting a document by top-level bookmarks, file names do not match bookmark names.

    Bookmark names are all capital Greek without periods, underscores or other characters. I'm using Adobe Acrobat DC Pro and Windows 7 Professional.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Sorry fot the inconvenience caused to you.
    We tried the scenario and it is working fine at our end.

    Kindly share with us some sample files on which you are facing this issue

  13. When trying to save file at a reduced file size I found that the text formatting was completely changed

    1 vote

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    I am sorry for the inconvenience you are facing. Can you share some sample PDFs with which you are facing this.

  14. I want to add another user from my company, how can I do that

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  15. twice I received an offer from Adobe in the last 4 days to download their software followed immediately by a warning that a severe virus had infected my computer. it's a trojan of some kind.

    1 vote

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  16. 1 vote

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  17. When viewing PDF file containing .notdef glyph for a type 3 font, Acrobat displays incorrect output. Other viewers, such as Chrome, display the file correctly. Attached is an example of such file.

    Using latest Acrobat PRO DC on windows 7 32 bit.

    1 vote

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  18. The latest version of Adobe Acrobat and Reader DC no longer renders some of our files correctly.

    The attached file has 3 pages, and when viewed in DC it renders page 3 on page 2 and 3 and doesn't render page 2.

    These files render correctly on adobe 11 and every other pdf viewer I've tried.

    Regards,
    Erik

    1 vote

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    Started  ·  2 comments  ·  Other  ·  Admin →
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    1. Open a PDF containing text in Acrobat Reader or Acrobat (18) in macOS (10.12.6) on the Mac (also applies to other versions).
    2. In order to select a string of words, double-click on the first word and, without releasing the mouse button, drag in the required direction to extend the selection.

    Expected Result: Acrobat should select the word you double-clicked on, and THEN extend the selection word by word based on the direction of the dragging.

    Observed Result: Acrobat selects the word you double-clicked on, and then fails to extend the selection.

    The only way to select a string of words…

    1 vote

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  19. 1 vote

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    2 comments  ·  Other  ·  Admin →
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