364 results found

1. New Adobe

   SINCE ITS NEW UPDATE ADOBE HAS BEEN MORE COMPREHENSIVE AND THIS TOOL BAR I WISH IT WERE ON TOP AS BEFORE AND NOT ON THE SIDE AND IT IS LESS VISIBLE. BESIDES, IT BECAME NOT USER FRIENDLY. I AM NOT SURE ABOUT ALL OF NEW DEVELOPMENTS AND IF THEY ARE GOOD FOR USERS. THEY DO NOT THINK THAT WE WANT EASY ACCESS TO TOOLS AND NOT SPENDING TIME TO SEARCH EVERY SINGLE TOOLS. THE LAYOUT IS NOT FRIENDLY TOO. EVERY TIME THEY UPDATE ADOBE IS BECOMING WORST AND WORST AND COMPLICATED.

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2. Snapshot is no longer listed in Edit and not able to be found in Tools

   最新版的快照工具在編輯中找不到，在工具清單也沒有顯示，除非使用搜尋欄才會顯示以點選啟動，這影響到處理大型影像的工作效率，請盡快修正

   For the latest version Acrobat (23.6.20320.0
   ), Snapshot is no longer listed in Edit and not able to be found in Tools, unless trigger it via the search bar, working efficiency is impacted for dealing with some large image, could you fix it asap?

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3. VIEW SETTINGS

   PLEASE MAKE "DISABLE BOOKMARK" AVAILABLE PERMANENTLY - for the love of GOD! I waste an hour a day turning OFF this **** every single time.

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4. make it easy to save/move pdf, why is it so hard?
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5. Move the Zoom Buttons, Page Navigation, and Page Number display Back to the top center

   Move the Zoom Buttons, Page Navigation, and Page Number display BACK to the top center where I'm expecting them to be. This is NOT simplifying your design, it is interfering with my productivity for absolutely no reason. The simplest design is the one I'm already familiar with.

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6. Upper Bar Double-clicking

   I'm unable to interact with the upper bar of the program to resize it. Normally, double-clicking this area would maximize the window, but this action does not work any longer.

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7. Get my country right, please.

   Every time I follow a link from Acrobat that takes me to the Adobe website, I get a message saying that the page doesn't match my country. I have an account on your server and I'm logged in on the app so why can't you show the right country?

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8. How to close or hidden the left "all tool"

   It is really terrible when I open the new PDF file, as I have to close the left tab to have a normal view, please advise how to remove this and ensure the full page showing.

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9. Initial page zoom

   As a bifocal wearer, the default full-page display is RARELY suitable. I'd MUCH prefer that Adobe Reader pre-zoomed to a text readable level. I tend to end up at 150% zoom, but everyone's needs are unique, so accessibility personalization should be configurable. Maybe a simple default zoom setting or a smarter (AI?) learned one based on the size of the text in the current document.

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10. overly scanned and photocopied documens

    OCR needs to be standard in all PDF documents. If some documents have been scanned or photocopied multiple times and it's hard to identify the images or the text is hard to recognize with OCR, there should be a banner that says something like "We recommend you use a different copy of this document as it is no longer up to accessibility standards."

    Jus to clarify teachers/professors who are transitioning their handouts to digital will often scan in their overly photocopied documents which are hard to make out the pictures and could be hard for OCR to identify text (not sure how OCR works when trying to identify text). Their are also annotations that make it hard for OCR to make out too.

    OCR needs to be standard in all PDF documents. If some documents have been scanned or photocopied multiple times and it's hard to identify the images or the text is hard to recognize with OCR, there should be a banner that says something like "We recommend you use a different copy of this document as it is no longer up to accessibility standards."

    Jus to clarify teachers/professors who are transitioning their handouts to digital will often scan in their overly photocopied documents which are hard to make out the pictures and could be hard for OCR to identify text (not… more

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11. Maintenance

    On Tuesday, I downloaded Adobe Acrobat to my laptop with the 7 day free trial. I was able to download the software to the hard drive.

    I needed to convert .pdf files to PowerPoint so that I could edit and modify and pull selected slides into a new PowerPoint. Here's what happened.

    1) I got an error message saying "Something went wrong. Sorry for the inconvenience. Try again later."

    2) I tried again. It was at the point in the process where I was exporting the .pdf file. It told me that 3.5 of 8 MG was loaded. The box appeared with the option of convert to PPTX which I selected. It said "Your file is ready." Then "Something went wrong. Please try again later."

    3) On the third try, I got to the point where it was exporting the .pdf file and said "An error has occurred that stopped the process."

    At this point, I had been screwing around with Adobe for 2 1/2 hours and it was 12:30 in the morning. I was frustrated, tired and ****** off. I tried to figure out how to contact someone for help. I got your Chatbot which was worthless. It kept asking me to choose from options that weren't the problem.

    I then sent a message that I wanted to talk to a real person. I was finally connected to Prateek on the chat function. He wanted to help me where I left off rather than hearing all the problems that I'd had. Then Prateek told me that Adobe was undergoing maintenance and I couldn't do anything for a few hours until that was over.

    My suggestion to you is that when you have routine or special maintenance planned or in progress, that a POP UP box appear on the screen saying "Adobe is undergoing maintenance tonight from X:00 o'clock to X+:00 o'clock. Please try again later."

    I'm sure I'm not the only person that was trying to get something accomplished on Adobe and ran into error messages with no explanation what was going on.
    Vivian Leopold

    On Tuesday, I downloaded Adobe Acrobat to my laptop with the 7 day free trial. I was able to download the software to the hard drive.

    I needed to convert .pdf files to PowerPoint so that I could edit and modify and pull selected slides into a new PowerPoint. Here's what happened.

    1) I got an error message saying "Something went wrong. Sorry for the inconvenience. Try again later."

    2) I tried again. It was at the point in the process where I was exporting the .pdf file. It told me that 3.5 of 8 MG was loaded. The box… more

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12. Settings

    Why oh Why when i ask to "View" a download, do you also "SAVE" i want to view not save. Then you make me try to find a "Delete" button which you hide so well. What does "Remove" really mean? The same as Delete???

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13. BUG REPORT: Classic Accessibility Checker Not catching all issues

    In our office we have somepeople that have Adobe Acrobat Pro 2020 - Classic and some people have Adobe Acrobat Pro - Continuous Release. 
    We believe there are missing accessibility issue flags in the Acrobat Pro 2020 - Classic, specifically with the table headers, however, we are not certain if the issue extends byond this. 
    We will run the checker on a document and in Acrobat Pro - Continuous Release there are more issues flagged than there are in Acrobat Pro 2020 - Classic. 

    Here are the following steps we follow on both Classic and Continuous Release:

    Step 1: In your PDF, go to your Accessibility tool on the right-hand side of the window.

    Step 2: Click on Accessibility Check

    Step 3: Click on Start Checking (same result regardless of category)

    Step 4: Review the Issues - this is where the error shows up. We see more in the current release version than we do in the classic version.

    I included the Abouts for both to show the versions.
    I also included the results for the Classic version and the Current Release version for the issues flagged by the accessibility checker. The current release is the expected outcome and the Classic is the observed outcome.

    This is being done on Windows 10 Pro.

    In our office we have somepeople that have Adobe Acrobat Pro 2020 - Classic and some people have Adobe Acrobat Pro - Continuous Release. 
    We believe there are missing accessibility issue flags in the Acrobat Pro 2020 - Classic, specifically with the table headers, however, we are not certain if the issue extends byond this. 
    We will run the checker on a document and in Acrobat Pro - Continuous Release there are more issues flagged than there are in Acrobat Pro 2020 - Classic. 

    Here are the following steps we follow on both Classic and Continuous Release:

    Step 1: In your PDF, go… more

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14. Adobe Acrobat wrong location selected using tab navigation on links

    The problem occurs if you have a Link and the text content has a break-line; when you navigate through tab selection, normally the text is selected, the selection for those cases, the reader locates the selection in the wrong place, it depends on the resolution or the scale of the window, at more resolution, the selection place is worse.

    Example of the FO structure used for a link with break-line is as follows:

          <fo:block space-before="0pt" start-indent="0.63in" space-after="9pt">The Quick Response
            (QR) code images in some parts of this guide provide links to additional video
            explanations of particular topics. For example, you can find examples of such images in
              <fo:basic-link axf:pdftag="''" internal-destination="unique_14"><fo:inline
                axf:pdftag="Link" color="rgb(71,89,245)" text-decoration="underline"
                    ><fo:inline><fo:inline>Customer Self-Repair parts</fo:inline> on page
                    <fo:page-number-citation ref-id="unique_14"
              /></fo:inline></fo:inline></fo:basic-link>.</fo:block>
    

    Open the pdf output.
    Go and click content from the first page.
    Press the Tab Key from your Keyboard.
    Continue pressing the Tab Key to see how the text from links are selected (if the link doesn't have a break-line the selection is correct, but with break-line the selection is wrong located)
    Increase the resolution of the text, the tab selection change over the document content.
    Thanks.

    The problem occurs if you have a Link and the text content has a break-line; when you navigate through tab selection, normally the text is selected, the selection for those cases, the reader locates the selection in the wrong place, it depends on the resolution or the scale of the window, at more resolution, the selection place is worse.

    Example of the FO structure used for a link with break-line is as follows:

          <fo:block space-before="0pt" start-indent="0.63in" space-after="9pt">The Quick Response
            (QR) code images in some parts of this guide provide links to additional video
            explanations of particular topics. For example, you

    … more

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15. Search function needs beginning of word -> bad

    I want to be able to search for words in the documents even if I don't type the beginning of the word.

    To explain: in swedish lung cancer is spelt lungcancer and now if I search for "cancer" lungcancer don't show up. **** annoying.

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16. Bug - PDF Tag Panel does not match Reading Order Tool by marking all Tags as Span ISSUE FOR NEWEST UPDATE

    I am experiencing a similar issue that was written in this bug report "Bug - PDF Tag Panel does not match Reading Order Tool by marking all Tags as Span". It appears that others have encountered this issue as well, but since the form was posted in 2019, I want to ensure it hasn't already been marked as resolved. Here is a link to this post (https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/37571164-bug-pdf-tag-panel-does-not-match-reading-order-t)

    My situation is similar to the original post, but I am facing an issue with converting a Microsoft Word document to a PDF. Although the document appears correctly, the reading order(viewer panel) is incorrect. To replicate the issue, I saved the document as a PDF in Microsoft Word and opened it in Adobe to run an accessibility check. While Adobe recognizes the original tags created in the Word document in the Tags panel of the accessibility tool and the bookmarks appear to have the correct structure, the order viewer panel displays everything as a large mass of span and does not reflect the proper tag structure from the tag panel. I am using a Mac for this entire process.

    Please refrain from mentioning any inability to perform this task on a Mac. I have not encountered any issues with this task prior to the update. The issue is more likely to be a problem where the Adobe Acrobat is not coded correctly or is failing to make sure that Tag panel information is reflected in the viewer panel(Reading order) correctly.

    Here is what the original post said about the issue:

    ---

    This issue of InDesign and Acrobat incompatibility in regards to Acrobat displaying all spans even when the Reading Order is correct has been around for over two years. We deserve to know what Adobe is doing about it.

    Acrobat Team acknowledges the problem and blames InDesign:

    "It's actually not an Acrobat issue, it's an issue with InDesign and how it's generating the Content that Acrobat is displaying correctly"

    https://forums.adobe.com/message/10005333#10005333

    InDesign Team acknowledges the problem and blames Acrobat:

    "You'd have to talk to the Acrobat team about why they display in the Tags panel the way they do." - Adobe
    https://forums.adobe.com/message/10225230#10225230

    OR

    "Our investigation suggests that the issue lies in the latest update of Acrobat and there is little that can be done at our end to resolve the issue.
    The problem has been communicated to the relevant team.
    In the meanwhile we are closing this thread for InDesign."

    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/33755254-accessible-pdf-exported-from-id-contains-spans-in

    And closes the issue.

    What is Adobe doing to fix this issue? And don’t tell us that it is not a real problem for screen readers because the Tags panel is ok. When a certain government agency reviews files, they just use the Reading Order Tool when they make complaints against people who use your product. These are not the kind of people who will read all these posts of Adobe blaming each other and then saying it does not matter because some screen readers don't use the reading order. Adobe is basically saying that this feature is pointless. If it is pointless remove it or merge it fully with the Tags panel.

    Besides, there is a lot more assistive technology and applications than just JAWS and NVDA that depend on the reading order and reflow being correct.

    What is Adobe doing to fix this span issue?

    And don’t ask me for more info or more files. You have these posts with detailed explanations and you have already acknowledged the problem exists yourselves and acknowledged that you can reproduce it yourselves. And don’t tell us to go to Forums for help. Because they will send us back to UserVoice.

    Thank you.

    I am experiencing a similar issue that was written in this bug report "Bug - PDF Tag Panel does not match Reading Order Tool by marking all Tags as Span". It appears that others have encountered this issue as well, but since the form was posted in 2019, I want to ensure it hasn't already been marked as resolved. Here is a link to this post (https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/37571164-bug-pdf-tag-panel-does-not-match-reading-order-t)

    My situation is similar to the original post, but I am facing an issue with converting a Microsoft Word document to a PDF. Although the document appears correctly, the reading order(viewer… more

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17. Comment icon - Utter joke

    In general, I was happy with last version (although I dont like upgrades). you can call me +447501636720 to know my feedback personally. This new app style upgrades is definatelly rubbish and adobe should roll back to old version. Comment icon is not working 9 out of 10 times and once it is on, it just put comments on the page at every click. Having files in same window make alt+tab function history. Abode is becoming a joke app style web based product now instead of authentic sound user friendly product that it used to be. No wonder now my employer offers two options to users for PDF and many are choosing the 'other' one and not adobe. I am going soon move. Thanks Adobe for your services but you have become blackberry and nokia of PDF now.

    In general, I was happy with last version (although I dont like upgrades). you can call me +447501636720 to know my feedback personally. This new app style upgrades is definatelly rubbish and adobe should roll back to old version. Comment icon is not working 9 out of 10 times and once it is on, it just put comments on the page at every click. Having files in same window make alt+tab function history. Abode is becoming a joke app style web based product now instead of authentic sound user friendly product that it used to be. No wonder now my… more

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18. não ficou boa a nova atualização

    Não ficou boa a nova atualização, falta de personalizações de botão atrapalha a produtividade. os botoes devem ser flexiveis par serem colocados onde o usuário quiser. Principalmente de zoom.

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19. two page movement by rate of two issue

    when I use the feature ( fit two pages by side within the window ) the pages sheet on window is not running by the rate of two, the number are changing by 1-2 ,3-4------etc but the run rate should be 1,3,5,7,9,-------or (n-1) for even number and and (n) for odd number do improve this code go on keep it up

    only when I use right and left arrow to move forward and backward respectively

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20. Hightlight the text being read aloud by Adobe.

    When We use Adobe Read Aloud function, We are able to hear the words/Speech. However, We are never able to find out which text is being read by Adobe Currently. Adobe Must highlight the text being Read by Adobe read aloud and Auto Scroll to keep the highlighted text visible to us. It will help us read the document along With Adobe Read Alound. Please provide this function/Feature.

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