Acrobat for Windows and Mac

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Bug: Shadows disappear on Windows 10 explorer windows

    Adobe Acrobat DC keeps turning off the shadows of my explorer windows. Changing the theme in Acrobat doesn't help.

    Workaround if you encounter this problem:


    1. Windows key + r

    2. Run: sysdm.cpl

    3. Advanced

    4. on Performance -> Settings

    5. Under Visual Effects tab -> Show shadows under windows -> Apply

    Probably repeat after restarting Acrobat

    10 votes
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    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Why did Acrobat change the UI to this simplistic, childish design? Terrible, slower to use.

    Acrobat Pro used to be seamless, easy to use and efficiently laid out. Now it looks like some child's puzzle game where you have to access numerous screens to accomplish what you used to be able to do from ONE PLACE.
    Maddening, dumb redesign that apparently was done for what? Tablet use? Why ruin something many of us use in professional settings so students and casual users can play around with their school prom flyer on mom's ipad?
    It is ugly and not at all intuitive. Clearly the project team didn't have anyone with institutional knowledge involved.

    55 votes
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    Under review  ·  17 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Icon in window frame invisibile/undraggable (Osx)

    After last update (Osx and CC 2020) there is no icon on the top of the opened documents frame in Acrobat. Usually, to speed the work, I export PDF from Indesign, automatically they open in Acrobat and I drag the icon to Skype. Loosing this ability I must find the document in the finder every time.
    Someone know if there is a solution to restore this function?
    Thank you

    5 votes
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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for Reaching out to us.
    Please check the list of known issues here : https://helpx.adobe.com/acrobat/kb/compatibility-with-macos-10-15-catalina.html

    We also have a workaround for it to have it get re-Enabled.

    Please use the plist file from here : https://documentcloud.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3A0f2d56db-9d37-442b-b6e1-bd7f26d88c36

    Please Extract the zip and use as instructed on the helpx link.
    Let me know if that helps

    Thanks
    Ayush

  4. Remove buttons on (left) Navigation Pane

    It is very easy to add buttons to left Navigation pane. However, you cannot remove individual buttons.

    The only option is to Reset the pane returning the three original buttons (thumbnails, bookmarks, attachments).

    It seems there should be a way to remove individual buttons at will (not just reset).

    Thank you

    4 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. 'Recently opened files' list is always empty at startup

    The latest version of Acrobat (2019.021.20048) no longer keeps my recently opened files. This list is emptied each time I close the application.

    2 votes
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    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. "Save as..." button in the File tools

    Just a button for the "Save As..." function. I use this a lot for saving files I open from email attachments.

    5 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. stop "Recent" screen on opening DC and constantly opening

    Please Please stop the "Recent" screen opening, just put it back to where it was.

    The checkbox that was in Preferences - Catalogue, no longer exists, for windows, (yet it does for Mac)

    Thi sseems also tied into the chssck box to "stop" files opening as you are converting various files into one PDF, as as DC opens the individual files its stops the conversion process with the error "cannot continue as the xxxx file is open" i get round by being ready to close the file as it opens, but this is represents several steps backwards.

    11 votes
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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. Acrobat DC crashes hourly Running Mojave

    Adobe Acrobat DC is just an awful counter-productive tool now in Mojave. It crashes hourly (if not more often) just doing normal very simple tasks that I would normally be able to do in previous Mac OS. It doesn't matter if Im just reviewing a pdf made by someone else, creating a PDF from INDD, adding notes to a supplied PDF, etc etc etc ... it just constantly crashes. No warning, no error, just crash... program just quits out. So counter productive now its killing us as a company. PLEASE FIX!!!

    21 votes
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    38 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. Unable to sign out, unable to find sign out for Acrobat DC

    There is no sign out of acrobat DC on the menu bar or in the drop down items.

    Please add one.

    3 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for reaching out to us for your concerns.
    You can find the sign-Out button on the right most end of the Tab Bar in Acrobat by clicking on the Image icon for your account.
    Alternatively, you can find the sign out button under Help → Sign out.

    Let me know if that still doesnt solve your concerns ?

    -Ayush

  10. The Zoom In (+) and Zoom Out (-) buttons missing from tool bar.

    The Zoom In (+) and Zoom Out (-) buttons, and the zoom percentage text box disappeared from my toolbar, and I can't get them back. These controls are only accessible through the menus or the undocked floating panel. Re-docking the panel doesn't bring these controls with it. Right-click "Show Select & Zoom Tools" doesn't even list them.

    34 votes
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    Under review  ·  53 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. It is essential for the user to be able to disable the default view settings that were set by the creator of the document (often stupidly).

    It is essential for the user to be able to disable the default view settings that were set by the creator of the document (often stupidly).

    In 35+ years of using computer software, this is the dumbest default setting I have ever seen, and it creates serious usability issues for those wishing to use Acrobat for business purposes (i.e. not graphic design/web design/desktop publishing/etc)

    Please IMMEDIATELY ASAP fix this so that the user can disable these default settings and thus view documents effectively instead of spending loads of time fixing display *****-ups caused by the content creator's clumsy use of…

    2 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Multi-Page View

    Posibility to view more than two pages at one view. MS Word style zoom-out.
    Described alredy here: https://community.adobe.com/t5/Acrobat/Page-display-Multiple-page-view-more-than-2/td-p/9790338

    5 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Toolbar icons keep changing/moving/disappearing

    Step back in functionality and hugely annoying--icons take up too much room, and seem to move/float around. I just had to add the "view one page" and "view full width" icons (side by side, BTW) to my toolbar, when they had been there just a few days ago.

    2 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. Adobe DC terrible design of program

    The new install of Adobe DC is terrible. There was no reason to change the user interface and make the program so MAC Like.

    The changes to the interface are causing our agency to incur tremendous down time and loss of productivity. Nothing about the new user interface is intuitive or helpful!

    Is there any way to reinitiate the older menu driven interface? We can not even utilize the certificate signing that was used regularly with the previous version of Adobe Acrobat.

    12 votes
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    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  15. out of memory or drawing error

    Acrobat file crashes frequently. It is a large file (35MB) and have tried to reduce it but that function doubles it! It sometimes says 'out of memory', sometimes 'drawing error', before crashing. I have spent the whole day trying all the fixes I could find on the various forums but nothing has worked. It has been very frustrating. I have attached file

    1 vote
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. Option to Hide Bookmarks Panel for all PDFs

    Using: Acrobat Pro DC

    Request: Ability to set a global setting that hides the bookmarks panel whenever a new PDF is opened, as opposed to having to navigate to the initial view settings for each file and then save it.

    Reason: I open a lot of PDF files from emails, as I'm sure thousands of other people do, with no intention of saving it in that instance. Or files from the internet, again with no intention of saving it. This is to VIEW the file and find content relevant to the task in hand. Having the bookmarks panel occupy a…

    5 votes
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    9 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add option to use file name instead of TITLE in the Adobe Acrobat Reader

    It is difficult to figure out which file is which when viewing multiple files with the same TITLE. The person using the reader is powerless to change the title.

    PLEASE provide a global preference / setting in the Reader,preferences to have the Reader use the file name all the time.

    20 votes
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    14 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. Fix settings for page displays on the side bar..

    Each time I open a new doc, I have to click on the left side bar, then click on the pages to show them. My old version saved these settings and any new doc opened the pages would show.

    Why did the UI designers complicate things- aesthetically things Look good, but functionality is awful! Please consult with actual users before implementing these ridiculous changes.

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. ability to remove the home screen. It's an extra click to close out of it and it's annoying.

    Why add an extra task to close a file? Whoever thought of this "brilliant" idea needs to actually work in this software in real life.. this is an annoying extra step.

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. Shrinking files

    It's a shame, that Acrobat makes it such a harmfully experience to lower the filesize of a pdf (coming from photoshop Artboard to PDF Export), that actually does nothing!

    Filesize goes from 18 MB to 17,5 MB or something (if it even works without errors you can't debug because you can't do something about it).

    In the end I have to buy and use third party tools like pdf squeezer (for mac).
    One click, and it shrinks the 18 MB to 600 KB! Without lowering the quality!!

    Adobe please work on your UI for Acrobat Pro.
    Or even better: Work…

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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