726 results found

1. I need to be able to reorder/re-arrange large number of drawings in a file using the bookmarks and i cant find any way to do this???

   I WANT TO BE ABLE TO REARRANGE DRAWIGNS IN A LARGE FILE USING THE BOOK MARK REFERENCE AND I CANT FIND A WAY TO DO THIS. [I CANT DO IT USING THE THUMB NAILS BECAUSE THEY ARE TOO SMALL TO READ THE DRAWING NUMBERS!!!

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   Resolved  ·  digvijay singh bisht responded

   Sorry for the inconvenience caused to you.
   You can still achieve your outcome via the thumbnail panel, just right click on thumbnail panel and select ‘Enlarge page thumbnails’.
   Enlarge the thumbnails to your desired size & then proceed with your rearrangement.
   Hope this helps!

2. Always open a PDF in the same interface w/thumbnails open (lost from Ver X)

   In acrobat X you could set the program to always open PDFs with thumbnails open and page view next to it.

   Tech support told me the added the "feature" of removing that setting. and replacing it with file-by-file interface settings. That's a loss of functionality.

   I get many PDFs from outside sources and I have to integrate pages from them into other documents, for which I need two acrobat windows open with thumbnails showing so I can drag-and-drop pages.
   Thus every single one of those new files I have to manually re-open the thumbnails, because my Acrobat has never see the file before.

   Truly good functionality would allow the user to choose between the two options.

   1-Overrule document opening settings and show "x" interface
   2- Open document in last interface state from document.

   In acrobat X you could set the program to always open PDFs with thumbnails open and page view next to it.

   Tech support told me the added the "feature" of removing that setting. and replacing it with file-by-file interface settings. That's a loss of functionality.

   I get many PDFs from outside sources and I have to integrate pages from them into other documents, for which I need two acrobat windows open with thumbnails showing so I can drag-and-drop pages.
   Thus every single one of those new files I have to manually re-open the thumbnails, because my Acrobat has never see… more

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   Resolved  ·  digvijay singh bisht responded

   Sorry fot the inconvenience caused to you.

   You can still achieve your desired outcome by following below mentioned steps.
   1) Open a pdf file.
   2)Open another file and drag the tab out such that you have two pdfs in two different windows side by side.
   3) From the thumbnail view for both windows.
   4) Now you can drag your desired page from one file to another and integrate pages.

3. More license options.

   It's moronic that I can't license more than two machines without having to establish a new email address. Rather than give you more money, I'll just remove it from the other machine. I'd rather give you more money, but that's not an option.

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   1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

   Marking this issue as resolved as there is no response from the user.

4. permanently hide menu bar (File,edit,view,window,help) permanently

   How to permanently hide menu bar (File,edit,view,window,help) permanently (presently, when i press F9, it disappear, but when i re-open that document or any other pdf document, again that menu bar (File,edit,view,window,help) appears on screen and i never use it mostly, so can you please help me to hide menu bar (File,edit,view,window,help) permanently ? beacause my monitor screen is shorter and in that foxit pdf reader has best option to customize user interface. but i want to use adobe acrobat dc only so can you please help to give any option selection in adobe acrobat dc pro where i can permenently hide menu bar ((File,edit,view,window,help) raw line completely?
   benefit of this is user will get more space on document visibility, as this menu bar usage never happen mostly being reader work in adobe acrobat dc. if you see foxit reader, then it has customize option to give more visibility on document view by hiding tab, customizing tool ribbon shift on upper side. if above option implemented then, menu bar ((File,edit,view,window,help) raw horizontal line will be removed and home, tool horizontal pane will shift to upper side inplace of menu bar((File,edit,view,window,help)).can you please help on this?

   How to permanently hide menu bar (File,edit,view,window,help) permanently (presently, when i press F9, it disappear, but when i re-open that document or any other pdf document, again that menu bar (File,edit,view,window,help) appears on screen and i never use it mostly, so can you please help me to hide menu bar (File,edit,view,window,help) permanently ? beacause my monitor screen is shorter and in that foxit pdf reader has best option to customize user interface. but i want to use adobe acrobat dc only so can you please help to give any option selection in adobe acrobat dc pro where i can permenently… more

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Since we haven’t heard back from you for so long, We are closing this thread.

   If you still face any issue, do let us know

   Thanks
   Ayush Jain

5. issues with table editor and tagging cells

   table editor does not cover all of the content in the table. It also misses a few cells so i cannot tag them, This needs to be done for ADA compliance/accessibility

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   1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since I haven’t heard from you, I believe the issue is resolved on your side.

   Feel free to contact us if you need any assistance.

   Thanks
   Rachit

6. Acrobat DC Pro Field Transparency tick box missing

   Acrobat DC Pro Field Transparency tick box missing. Mac 10.13.4

   Prepare form makes fields with transparent Fill/Boarder.
   Create a check box. Boarder black / Fill White by default. Go to properties / Appearance to change. Open colour pallet. Transpanrecy option no longer there.
   Spoke to tech support. On for an hour on my screen. Windows version fine their end so defo Mac bug with High Sierra. They gave me a Jscript to work around but only works on single fields at a time.
   NEEDS SORTING FAST PLEASE!

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   2 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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   Resolved  ·  Bhavna Negi responded

   Please await for upcoming releases to check the issue.
   Adobe is aware and the same is noted at https://helpx.adobe.com/au/acrobat/kb/acrobat-compatibility-with-mac-high-sierra.html

7. Comparing PDF is a mission-critical task at Language Solutions; when receiving new jobs we always compare them with the previous job to eval

   Comparing PDF's

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   Resolved  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →
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8. Convert current web page to an Adobe PDF file

   I have Adobe Creative Cloud with Adobe DC et al. Up to today I have easily & successfully clicked the 'Convert current web page to an Adobe PDF file' icon in my browser tool bar.

   Today, it does nothing & doesn't generate the PDF.

   No updates have been done to my machine, system or OS or browser.

   When I try to launch Adobe DC & try the same function via File>Create>PDF from Webpage it generates a PDF with the title on the top line & the URL at the bottom line & an empty file. So, in other words, useless.

   I've also tried increasing the levels it captures to PDF & it produces the same result.

   Why won't it work?

   I have Adobe Creative Cloud with Adobe DC et al. Up to today I have easily & successfully clicked the 'Convert current web page to an Adobe PDF file' icon in my browser tool bar.

   Today, it does nothing & doesn't generate the PDF.

   No updates have been done to my machine, system or OS or browser.

   When I try to launch Adobe DC & try the same function via File>Create>PDF from Webpage it generates a PDF with the title on the top line & the URL at the bottom line & an empty file. So, in other words, useless.

   … more

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   1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Glad to know that it’s working for you now!

   -Tanvi

9. Add option to keep documents from moving/resizing Acrobat window

   Some PDF documents seem to contain meta data content that's causing Adobe Acrobat DC and Adobe Acrobat Reader to move/resize their program window when such document is opened.

   This behaviour is rather annoying and it may lead to accessibility issues.

   Please, either stop Acrobat/Reader from moving/resizing their program window when opening a document containing such meta data information, or provide an accessibility option in Preferences to optionally have Acrobat ignore that meta data information.

   8 votes

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   12 comments  ·  Other  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   The issue faced by you is due to the setting of the document set by the user. Please see the following setting in the document :
   1. Open Document→File → Properties → Initial View Tab → uncheck Center Window on screen

   Please make sure the setting is not checked in your document to avoid the issue.

   Thanks
   Rachit

10. Permanent Crop

    Permanent crop tool that actually removes cropped content. Masking content does not work for PDFs that need to be later uploaded online. It botches thumbnail creation and causes files to be unnecessarily large.

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    4 comments  ·  Other  ·  Delete…  ·  Admin →
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    Resolved  ·  digvijay singh bisht responded

    Sorry fot the inconvenience caused to you.
    You can crop the file by following below steps.
    1) Open a pdf
    2) Click on edit pdf
    3) Select option Crop Pages
    4) Now select the desired area and click enter
    5) Now you can select your desired settings for crop, click ok and save your file.

11. Email verification never arrives when trying to sign on

    Email for verification purposes never arrives when trying to log in

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    Resolved  ·  3 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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12. I need to be able to open 2 Acrobat DC

    Hello , I need to be able to open 2 Acrobat DC open on my desktop in order to transfer text from one to the other. If i try and open a second Acrobat DC it closes the first. Is there a way around ?

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    Resolved  ·  1 comment  ·  Other  ·  Delete…  ·  Admin →
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13. Icelandic OCR

    In fact, all languages supported by the open source tesseract project should be available to Adobe customers. Better yet, Adobe licenses OCR from I.R.I.S. S.A. and meanwhile Readiris 17 has support for 130 languages, including Icelandic. Time to update or lose some license restrictions and move open source. What are you paying for, other than sub-par technology? Tesseract is a project supported by Google with an Apache 2.0 license.

    Foxit and ABBYY Finereader also have support. Adobe is severely lagging behind here. The tesseract engine is particularly good at character recognition but does not have a very nice interface. There are scholars all over the world that study this language. Editions of medieval texts are especially popular, and tesseract is actually pretty good at older editions of manuscripts, thanks to community based work on tesseract training. It's a shame to not be able to scan in and use OCR on these documents straight from an Adobe product. It would make it much easier for translators to input text into a computer aided translation tool, and could provide the impetus for a windfall of new publications.

    When there is an open source solution available it is a real shame that a paid-for consumer product cannot provide access to the same level of language support. I chose Adobe over the other commercial options for access to a wider range of professional level software, but am left disappointed by this aspect of the software while every other piece of OCR software on the market today beats Adobe out in this field.

    This is a sore disappointment, and has been for some time now.

    In fact, all languages supported by the open source tesseract project should be available to Adobe customers. Better yet, Adobe licenses OCR from I.R.I.S. S.A. and meanwhile Readiris 17 has support for 130 languages, including Icelandic. Time to update or lose some license restrictions and move open source. What are you paying for, other than sub-par technology? Tesseract is a project supported by Google with an Apache 2.0 license.

    Foxit and ABBYY Finereader also have support. Adobe is severely lagging behind here. The tesseract engine is particularly good at character recognition but does not have a very nice interface. There… more

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    Resolved  ·  3 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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14. Dump the ******* Adobe ID requirement for a licensed version of your ******* software
    3 votes

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

    Marking this issue as resolved as there is no response from the user.

15. Assign licences to Computer names not email addresses!!

    Allow IT managers to assign to computers not email addresses. You do not install to an email address you install to a computer. multiple people use the same computer. The work around using gmail aliases is stupid...I then have to manage user alias or gmail accounts now too. The administrator should have all the control over all the licences and installations. Users don't care. Users do not understand. They just get fed up and stop using the software while I continue to pay the licence. I should be able to assign 50 computers using my admin email so I can manage all the installs. If a computer fails, I should be able to remove it from the system without disrupting other installs.

    Allow IT managers to assign to computers not email addresses. You do not install to an email address you install to a computer. multiple people use the same computer. The work around using gmail aliases is stupid...I then have to manage user alias or gmail accounts now too. The administrator should have all the control over all the licences and installations. Users don't care. Users do not understand. They just get fed up and stop using the software while I continue to pay the licence. I should be able to assign 50 computers using my admin email so I can… more

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    Resolved  ·  2 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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16. I deleted a file by accident and I cant get it back

    I accidentally delete a file by accident and I din't know how to get it back

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    0 comments  ·  Cloud Storage  ·  Delete…  ·  Admin →
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    Resolved  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    We do not keep the file anywhere once it has been deleted. You will not be able to recover the deleted file.

    Regards,
    Sandeep

17. BUG REPORT: 18.011.20038 update breaks Zoom preferences in both Page Display AND Accessibility

    18.011.20038 completely ignores Zoom preferences in Page Display AND Accessibility. PDF opens full width of the window.

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Since we haven’t heard from you I believe the issue is resolved.
    Feel free to contact us if you have any issue.

    Thanks
    Rachit

18. Brilliant idea: let users customize their interface

    I don't want the forced tools on top, including Home, Tools, Document, and several of the page display icons. I'm a genius and I'll offer a brilliant idea: let users customize their own screen!

    When the window isn't maximized, there's insufficient room for all the tools, and the default unwanted ones prevent the ones I need from being displayed! When the + and - zoom icons aren't shown, they're also not even listed behind the 3-bullet icon on the far right! This is obviously a bug. It's further difficult since Acrobat refuses to zoom when using Ctrl-scroll on a "high-precision" Dell trackpad.

    Acrobat has existed for 24 years, and yet Adobe still lacks the sense to let users decide which toolbar items they want. Please build a time machine and fix this 20 years ago.

    I don't want the forced tools on top, including Home, Tools, Document, and several of the page display icons. I'm a genius and I'll offer a brilliant idea: let users customize their own screen!

    When the window isn't maximized, there's insufficient room for all the tools, and the default unwanted ones prevent the ones I need from being displayed! When the + and - zoom icons aren't shown, they're also not even listed behind the 3-bullet icon on the far right! This is obviously a bug. It's further difficult since Acrobat refuses to zoom when using Ctrl-scroll on a "high-precision"… more

    12 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    The zoom icons appear fine in toolbar
    closing this thread.

    Let me know for any concerns
    Thanks
    Ayush

19. Why do I SIGN IN over and over and over and over again yet it still says to SIGN IN

    Why do I SIGN IN over and over and over and over again yet it still says to SIGN IN ????
    Seriously, WHY WHY WHY WHY WHY does this keep happening OVER AND OVER AND OVER AND OVER again?!?!?!?!?!?!?!?!??!?!?! TELL ME HOW TO FIX IT!!!!

    4 votes

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

    Marking this issue as resolved as there is no response from the user.

20. BUG: Date format error message typo (Spanish)

    When you create a form field with Date validation, the default error message in Spanish has a typo. For example, if I set the custom date format to be "dd/mm/yyyy", there is a space missing. See attachment.

    Bug: "El formato debe coincidirdd/mm/yyyy"
    What it should read: "El formato debe coincidir dd/mm/yyyy" (notice the space after "coincidir")

    This happens on Acrobat for MacOS, only in Spanish.

    •  

    2 votes

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    Resolved  ·  amukherj responded

    With the release of Acrobat on 2nd Oct, 2018, this issue has been addressed.

    If your product is not already updated, you can manually do so from within the product. Click on the menu Help→ Check for updates.