726 results found

1. PDF OPTIMIZING TOOL FOR ACROBAT PRO DC VERSION

   The current Acrobat Pro DC Version has omitted 4 Image enhancing features (Deskew, Background Removal, Descreen, & Text Sharpening) & I feel that they should be implemented-edited into the latest Acrobat Version to make it complete. These are very important features.

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   2 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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   Resolved  ·  Lovekesh garg responded

   Option is available in Acrobat DC as well. Serach for Optimize PDF and select “Optimize scanned Documents.”
   Its available under Filters option.
   Thanks.

2. Side by Side PDF files

   I often have two PDFs open at the same time, side by side, for referencing purposes. Now with the Acrobat DC I don't have that choice as both opened files are now in the same 'tabbed' PDF window. I can see the two files 'serially' but not side by side.
   What to do?????

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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   Resolved  ·  Pratyush Dhoundiyal responded

   Hi,

   You can drag the newly opened tab out and your PDF will now be open in new Acrobat window.

   Thanks

3. Bottom tool bar

   Bottom tool bar which appears over the document every time, it's always covering a page numbers, it's disappears so long and slow and no way to close it or make not appear at all... I never, just never, used this bar and any tool it provides. Wish I could set preferences to get rid of that annoying tool bar. Thank you.

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Since we Haven’t Heard back from you for so long, We are closing this issue.

   Please feel free to reach out to us for any other concerns if you have,

   Thanks
   Ayush Jain

4. Extremely slow printing after updating Acrobat Pro DC

   After the latest Acrobat Pro DC update, I click on the printer icon and it takes 5-6 seconds before the application begins bringing up the print dialog. Then I click the print button on the print dialog and it takes 15-19 seconds before the document actually begins printing on my HP LaserJet color printer. This is immensely longer than printing took before the update. On the initial click of the printer icon, the title bar actually says "not responding."

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   4 comments  ·  Printing  ·  Delete…  ·  Admin →
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   Resolved  ·  pooja . responded

   Hi,

   Thanks for your valuable feedback.
   Let us know in case you face any issue.

   Best Regards!

5. create custom scanning tools not working in Version 2018.011.20035

   My Adobe Acrobat DC updated overnight and now my custom scanning tools do not work. Previously I had a custom tool I named scanning with two shortcuts. One for black and white scan, and another for custom scan which I set up to scan both sides. After the update, my scanning tool and shortcuts were there, but they don't work. I tried to recreate, but I cannot scan anything without going to file > create > PDF from scanner, which then brings up enhanced scans. The Black & White tool in the Create Custom Tool does not work. Seems like this is a basic, but key feature of Adobe, to create a document from scanning, and it takes way too many clicks to even get this started, much less create a shortcut that should always be there in the toolbar when you open Adobe, like it was in XI.

   My Adobe Acrobat DC updated overnight and now my custom scanning tools do not work. Previously I had a custom tool I named scanning with two shortcuts. One for black and white scan, and another for custom scan which I set up to scan both sides. After the update, my scanning tool and shortcuts were there, but they don't work. I tried to recreate, but I cannot scan anything without going to file > create > PDF from scanner, which then brings up enhanced scans. The Black & White tool in the Create Custom Tool does not work. Seems like… more

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   Resolved  ·  2 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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6. pdf printer

   After latest update of adobe acrobat pro DC (for me d.d. 25 February 2018)

   The PDF printer has disappeared.

   System config:
   Windows 7 professional sp1 64 bit
   Creative cloud (adobe acrobat pro DC)

   Actions tried to get the printer back:
   1. I tried a repair of adobe acrobat pro DC.
   2. I tried manually add the printer.
   3. reinstall adobe acrobat pro DC.

   If I go to the windows event viewer I see the following error message:
   Installing printer driver - failed, error code 0x2, HRESULT 0x80070002. See the event user data for context information.

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   Resolved  ·  3 comments  ·  Printing  ·  Delete…  ·  Admin →
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7. can we please get rid of the "content preparation progress" bar I don't need to know, load it in the background

   can we please get rid of the "content preparation progress" bar I don't need to know, load it in the background, you dont see this on every webpage you visit, if you really want it make it a 1 pixel line that doesnt get in the way of the page view

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   Resolved  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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8. Would like ability to add the Snapshot tool to my Quick tools.

   Would like ability to add the Snapshot tool to my Quick tools. This was lost when you switched to DC. It is a very handy tool to have at the ready.

   11 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Since we Haven’t Heard back from you for so long, We are closing this issue.

   Please feel free to reach out to us for any other concerns if you have,

   Thanks
   Ayush Jain

9. Would like ability to add the Marquee zoom tool to my Quick tools.

   Would like ability to add the Marquee zoom tool to my Quick tools. This was lost when you switched to DC. It is not nearly as useful when I have to go through three clicks to get to it first.

   8 votes

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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Since we Haven’t Heard back from you for so long, We are closing this issue.

   Please feel free to reach out to us for any other concerns if you have,

   Thanks
   Ayush Jain

10. Provide Option to Open at Less Than Full Screen

    Provide Option to Open In Less Than Full Screen Mode.

    I work with multiple documents on may PC screen. Every time I open Adobe Acrobat Pro DC, it fills the whole screen and I have to go fishing for the corner of the screen to shrink it. I'd like to concentrate when I work, not get distracted or annoyed.

    Your support would be greatly appreciated.

    Thanks!

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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    Resolved  ·  digvijay singh bisht responded

    You can change the screen display by trying:
    1) Open Adobe Reader.
    2) Select “Edit” > “Preferences“.
    3) Select “Page Display” on the left pane.
    4) Under the “Default Layout and Zoom” area, change the “Zoom” dropdown menu to a desired setting.

    Hope this works for you.

11. Warning when closing multiple tabs in Adobe Acrobat Pro DC

    Adobe Acrobat Pro DC should give a warning message that multiple tabs are being closed. This helps just in case the user has inadvertently entered a keyboard command (like Command-Q in macOS) instead of pressing Command-tab to switch to another open application.

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we Haven’t Heard back from you for so long, We are closing this issue.

    Please feel free to reach out to us for any other concerns if you have,

    Thanks
    Ayush Jain

12. Crashes on editing files - every time

    Every time I try to edit any pdf file Acrobat constantly crashes.
    The problem arised after last update of Acrobat Pro.

    Acrobar Pro Version 2018.011.20035
    Win10 Pro x64

    PDF editing in Acrobat environment is crucial for our workflow.
    Please, HELP!

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    Resolved  ·  3 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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13. Ability to Hide Toolbars in a Portfolio like Adobe XI

    In Adobe XI, we were able to hide the Editing Tools and toolbars in a Portfolio, so when we sent it to a client, they were able to only view the documents. Can we please get that capability back in Adobe Acrobat 2017?

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    1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    We are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you still have any query.

    Thanks
    Tanvi

14. Autotag Document Assigns Failed Character Encoding

    Steps to reproduce
    PDF files generated by Microsoft SQL Server Reporting Services 2008R2
    Process with 'Accessibility tools, Autotag Document'

    Environment (OS, version)
    Windows 10, Acrobat Pro DC
    2015 Release (Classic) Version 2015.006.30392

    Note that files were OK with Windows 10, Acrobat Pro XI (currently on the same workstation)
    Note that files had previously been OK with Windows 7, Acrobat Pro DC (prior workstation, no longer available)

    Expected Result
    Text recognized and assigned text characters
    Bullets recognized and assigned 'bullet' character
    Accessibility Checker passes content

    Observed Result
    Bullets assigned text character ('w', 'n', etc. - possibly the different values were based on different shaped bullets)

    Running accessibility checker:
    Bullets flagged as 'Page Content - Character encoding - Failed'
    Some apostrophes in text strings flagged as 'Page Content - Character encoding - Failed'

    Steps to reproduce
    PDF files generated by Microsoft SQL Server Reporting Services 2008R2
    Process with 'Accessibility tools, Autotag Document'

    Environment (OS, version)
    Windows 10, Acrobat Pro DC
    2015 Release (Classic) Version 2015.006.30392

    Note that files were OK with Windows 10, Acrobat Pro XI (currently on the same workstation)
    Note that files had previously been OK with Windows 7, Acrobat Pro DC (prior workstation, no longer available)

    Expected Result
    Text recognized and assigned text characters
    Bullets recognized and assigned 'bullet' character
    Accessibility Checker passes content

    Observed Result
    Bullets assigned text character ('w', 'n', etc. - possibly the different values were based… more

    2 votes

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    1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    As discussed over the mail, the issue is is in the source file itself.
    Feel free to contact us in case you have any concerns.

    Thanks
    Rachit

15. Turn off text recognition / Disable OCR not only on scanned pdfs

    So the thing is I work as a prepress operator and usually use the Acrobat for checking incoming files if they are print worthy or if the designer needs to change colours and stuff.
    Sometimes there are elements, shapes that need to be moved and if we don't have the font or the file was made in Corel or other unknown program and the production is in a hurry the best option would be editing the doc with acrobat.
    But since the edit page tries to recognise the pages it takes a LOT of time and with books and even flyers it crashes, makes vector based barcodes to raster 4c black images and kind of ruins everything.
    I just wish if there was a disable OCR button.
    I checked it for scanned files. Disabled it, but for no scans it still does the recognition.

    As I checked the forums there are architect and other people who would LOVE this option built in.

    I wish I could attach the rasterising effect, but my acrobat just keeps crashing.

    So the thing is I work as a prepress operator and usually use the Acrobat for checking incoming files if they are print worthy or if the designer needs to change colours and stuff.
    Sometimes there are elements, shapes that need to be moved and if we don't have the font or the file was made in Corel or other unknown program and the production is in a hurry the best option would be editing the doc with acrobat.
    But since the edit page tries to recognise the pages it takes a LOT of time and with books and even… more

    2 votes

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    1 comment  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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    Resolved  ·  Lovekesh garg responded

    Hi,

    You can turn off OCR. Please go to the link https://acrobat.uservoice.com/knowledgebase/articles/1176907-acrobat-tries-to-run-ocr-automatically-whenever-i

    Thanks.

16. SIMPLY THE BEST!

    SIMPLY THE BEST!

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    Resolved  ·  1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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17. QuadPoints Of Link Annotation can't render Correct.

    QuadPoints Of Link Annotation can't render Correct.

    Below is OK.
    /Rect [ 28.346 743.543 547.106 787.543 ]
    /Contents (Link)
    /M (D:20180221190116+09'00')
    /F 4
    /Border[0 0 0]
    /StructParent 1/QuadPoints[
    547.106 787.543 479.352 787.543 479.352 767.543 547.106 767.543 79.45 763.543 28.3460007
    763.543 28.3460007 743.543030 79.45 743.543030]

    Below is NG.
    /Rect [ 28.346 743.543 547.106 787.543 ]
    /Contents (Link)
    /M (D:20180221190116+09'00')
    /F 4
    /Border[0 0 0]
    /StructParent 1/QuadPoints[
    547.106 787.543 479.352 787.543 479.352 767.543 547.106 767.543 79.45 763.543 28.3460006
    763.543 28.3460006 743.543029 79.45 743.543029]

    Below is NG,too.

    /Rect [ 28.346 743.543 547.106 787.543 ]
    /Contents (Link)
    /M (D:20180221193405+09'00')
    /F 4
    /Border[0 0 0]
    /StructParent 1/QuadPoints[
    547.106 787.543 479.352 787.543 479.352 767.543 547.106 767.543 79.45 763.543 28.346
    763.543 28.346 743.543 79.45 743.543]

    Maybe Acrobat treat Rect as float and QuadPoints as double.

    QuadPoints Of Link Annotation can't render Correct.

    Below is OK.
    /Rect [ 28.346 743.543 547.106 787.543 ]
    /Contents (Link)
    /M (D:20180221190116+09'00')
    /F 4
    /Border[0 0 0]
    /StructParent 1/QuadPoints[
    547.106 787.543 479.352 787.543 479.352 767.543 547.106 767.543 79.45 763.543 28.3460007
    763.543 28.3460007 743.543030 79.45 743.543030]

    Below is NG.
    /Rect [ 28.346 743.543 547.106 787.543 ]
    /Contents (Link)
    /M (D:20180221190116+09'00')
    /F 4
    /Border[0 0 0]
    /StructParent 1/QuadPoints[
    547.106 787.543 479.352 787.543 479.352 767.543 547.106 767.543 79.45 763.543 28.3460006
    763.543 28.3460006 743.543029 79.45 743.543029]

    Below is NG,too.

    /Rect [ 28.346 743.543 547.106 787.543 ]
    /Contents (Link)
    /M (D:20180221193405+09'00')
    /F 4
    /Border[0 0 0]… more

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    Resolved  ·  5 comments  ·  Browser  ·  Delete…  ·  Admin →
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18. edit text and images tool

    "edit text and images" tool keeps crashing the app when i select it.

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    1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hi all,

    Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

    More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-2015-acrobat-2017-february-23-2018.html

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    -ashu

19. BUG REPORT: Adobe Acrobat Pro 2017 (2017 Release (Classic) | Version 2017.011.30078) crashes when I try to edit a PDF

    To reproduce the crash

    Open or create a PDF file

    Select Tools, Edit PDF to open the Edit menu

    Select the Edit icon

    Windows shows error:
    Adobe Acrobat 2017
    Adobe Acrobat 2017 has stopped working Windows can check online for a solution to the problem
    Check online for a solution and close the program
    Close the program

    I as using Window Server 2012 R2.

    •  

    1 vote

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hi,

    Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

    More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-2015-acrobat-2017-february-23-2018.html

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    -ashu

20. Adobe Acrobat DC always crashes when editing in Windows 7

    Whenever I try and edit a PDF it crashes every single time. I have uninstalled, restarted, reinstalled, ran fix the install, made sure protected view was off, made sure it was activated with Adobe distiller. I have tried everything on this page. I am running windows 7 on a brand new computer.
    https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html

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    2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hi,

    Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

    More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-2015-acrobat-2017-february-23-2018.html

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    -ashu