Acrobat for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • Hot ideas
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  • My feedback
  1. DC disappears (crashes) after new scan

    Fujitsu fi-7160 scans disappear (crash) using the "Create new from scanner" option only. All other scanning works as intended.

    the same issue occurs with WIA or the Twain drivers. All drivers and the program is fully updated.

    Please help

    Ed Brooks


    • <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    • <System>
      <Provider Name="Application Error" />
      <EventID Qualifiers="0">1000</EventID>
      <Level>2</Level>
      <Task>100</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2019-05-17T17:28:02.962994900Z" />
      <EventRecordID>70746</EventRecordID>
      <Channel>Application</Channel>
      <Computer>KCO-1021.kuenzicpas.local</Computer>
      <Security />
      </System>

    • <EventData>
      <Data>Acrobat.exe</Data>
      <Data>19.12.20034.1161</Data>
      <Data>5ccb9be1</Data>
      <Data>ucrtbase.dll</Data>
      <Data>10.0.17134.319</Data>
      <Data>c1f0557a</Data>
      <Data>c0000409</Data>
      <Data>000a24cb</Data>
      <Data>4528</Data>
      <Data>01d50cd5c99f40b6</Data>
      <Data>C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe</Data>
      <Data>C:\Windows\System32\ucrtbase.dll</Data>
      <Data>3b536a66-c051-4f0d-9b70-02f7f014d22d</Data>
      <Data />
      <Data />
      </EventData>
      </Event>

    1 vote
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    Need Info  ·  3 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  2. installation errors

    Hi. Our users are getting attached error when trying to install Adobe. Any idea how to fix? Thanks.

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  3. [Bug Report] - Acrobat DC will not open with MacOS Mojave V 10.14.4

    [Bug Report] - Acrobat DC will not open with MacOS Mojave V 10.14.4

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. export to excel

    When exporting to excel, there is WAY WAY WAY WAY WAY TOO MUCH wrong formatting specifically with merging cells or entering an entire page from the pdf file into cells A1 - A5 that are merged and centered with text wrapped.

    Can the pdf exporter to excel actually work so if I have a pdf file with a report that is a table 10 columns by 20 rows actually go into excel the same way and not end up being 15 columns and 8 rows due to all the excel cells merging.

    1 vote
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    Need Info  ·  2 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  5. The Acrobat DC “save as PDF” interface has been scrambled

    My computer system is MacOS 10.14.4, Acrobat version is DC (2019.020.20099). After adding fonts to macOS FontBook, the Acrobat DC “save as PDF” interface has been scrambled.

    2 votes
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    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for reporting the issue to us. Can you please provide some more details :

    1. What font did you add via macOS font book?
    2. Do you see this scrambled interface only on save dialog? Can you please go to Home / My computer/ Document Cloud/ Add an Account section on the left hand rail and let us know if you observe the same issue on these screens.

    Regards,
    Sandeep Grover

  6. Adobe Acrobat Pro 9 no longer can convert a PDF to a Jpeg, PNG toi TIFF

    Something is preventing Acrobat from converting PDFs to image files such as jpeg, png, tiff. Never had this problem before.

    Whether I do "export" or "save as' there is no file created

    Mine in 9.5.5

    1 vote
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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  7. Bug - Searching for text causes the Adobe Acrobat Pro DC to close

    When I search for text in a PDF, the application begins to find instances of that text, then closes without warning or error messages.

    1 vote
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    Need Info  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Permanently Add Tool to Tool Panel

    I use the Accessibility tools every single day.

    However, I have to manually re-add it to the tool panel each time that I log on, unless I just leave the computer on and locked (and IT does not run an auto-patch and restarts my computer without asking).

    ter locked.

    Is there a way to set it add a tool permanently to the tool panel on a single computer (as with previous versions of Acrobat Pro)?

    Thanks.

    1 vote
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    Need Info  ·  1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. When I prepare a fillable form, I want to wrap the text so the person filling out the form can read the whole paragraph they are writing.

    When I prepare a fillable form, I want to wrap the text so the person filling out the form can read the whole paragraph they are writing.

    2 votes
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    0 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Janet,

    Select “Multi-line” and “Scroll Long Text” in “Options” tab of the Properties dialog box for your text field. Also, ensure to widen the width (manually) to allow user to view the content as they type

    And, I have forwarded your request of “Wrap the Text” to engineering. It will be picked up after prioritization.
    We will contact you if we need some more information on this.
    Thank you for your patience

  10. Allow "use current properties as default" to include or delete decimal places.

    When selecting a form field and want to use it for the default, it doesn't allow for the existing decimal place. So, I have to go back and change every number field to eliminate the two decimal default. Also, why can't we just have the default be without any decimals?

    2 votes
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    0 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
  11. Default hide navigation pane

    If I can't figure out a way to stop getting a massive bookmarks pane EVERY SINGLE TIME I open any file I am going to set my computer on fire.

    The Wizard won't do it. Edit > Preferences > Restore last view setting when reopening documents won't do it. I can't mess with the system registry on a work computer so that won't do it. Do not tell me to tick the restore last view setting box.

    Look at this bookmarks pane. Look at it.

    1 vote
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    Need Info  ·  1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Problem with IRS fill-in forms

    Repeatedly, when trying to fill in US Internal Revenue Service forms in Acrobat DC Standard, I get a "bad file handle" message, and am unable to save the completed form. This did not happen with earlier versions of Adobe Acrobat and does not happen if I open the files in Acrobat Reader DC rather than the full version of Acrobat DC. I am using Windows 10.

    1 vote
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    0 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
  13. Toolbar

    In the new version, give us back the expandable toolbar on the rightside. Should not have to do a tool search for item. (e.g. textbox)

    2 votes
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    Need Info  ·  2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. Merge Png do not work correctly

    The output file is super small.It is like 1/100th of the original size. Not useable at all.

    1 vote
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    Need Info  ·  2 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  15. Icon Error

    The icon for Adobe Acrobat DC, is (for me) a blank piece of paper. This happens with no other Adobe apps but with Acrobat and it is really displeasing not knowing where to click in the task bar. Please fix it! :)

    1 vote
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow Item List resize in Dropdown Properties

    For legal and compliance reasons, my industry often requires large numbers of items (50+) to be available in our dropdown fields.

    These items often require review and/or quick corrections/edits, and it can be very frustrating to scan for the needed item in the list when the display box can only view 4 or 5 items at a time.

    It is also a frustration when the horizontal length of a field is longer than the box size.

    Allowing the box to be dragged at the corner to increase the x and y lengths would be a small but tremendously helpful ui…

    1 vote
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    Need Info  ·  1 comment  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  17. Dropdown Find Window

    The dropdown "Find" window used to search documents for keywords is always a problem — it slows down scrolling to an annoyingly low level. Please put the "Find" window in the bar of the program interface to alleviate the scrolling problem.

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Sorry to hear that you’re facing issues with Find tool. Could you please tell me more about the workflow that you’re performing while using the Find tool?

    Thanks
    Adobe Acrobat DC Team

  18. Edit font in fillable fields on forms

    Currently, if I send a fillable form to someone, they can't change the font they enter into the fillable fields. It would be great if they could change the font to suit them rather than have to keep the font that I've assigned. OR if I could assign a font and have it appear on the PDF at their end rather than converting to a default font if they don't have that particular font on their computer.

    1 vote
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    0 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Please select “Allow Rich Text Formatting” for the text field in the “Options” tab of the Properties dialog box.

    Formatting options are available on “Right Click”
    And font can be changed using the “text toolbar”, using the shortcut key CTRL+E or CMD+E.

    I hope this help

  19. Acrobat Pro crash on scanning version: 17.11.30127.54368

    Current version Adobe Pro crashing on scanning after 5 pages on some users
    Faulting application name: Acrobat.exe, version: 17.11.30127.54368, time stamp: 0x5c68a6cc
    Faulting module name: Acrobat.dll, version: 17.11.30127.54368, time stamp: 0x5c68a6a2
    Exception code: 0xc0000005
    Fault offset: 0x0003c2ad
    Faulting process id: 0x26b8
    Faulting application start time: 0x01d4ea3757165205
    Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 2017\Acrobat\Acrobat.exe
    Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 2017\Acrobat\Acrobat.dll
    Report Id: 995f39a0-972b-4112-81b8-525cca3e6d69
    Faulting package full name:
    Faulting package-relative application ID:

    1 vote
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    Need Info  ·  1 comment  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  20. “Preparing Form”, it is impossible to turn off the color of the Border Color and Fill Color.

    For a long time (one year), app for Mac, Adobe Acrobat DC do not working properly.

    When I working editable files to “Preparing Form”, it is impossible to turn off the color of the Border Color and Fill Color.

    There is no NONE color at all, as it was 2 years ago.

    Please update app quickly and let me know as soon as possible.

    tnx.

    greeting

    Sandrino Kasić

    sandrino.kasic@mccann.hr

    McCann
    Zagreb,
    Croatia

    1 vote
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    0 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader.

    If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

    More information about this release is here: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousoctober2018.html#dccontinuousoctobertwentyeighteen.

    Please try it out and let us know your feedback.

    Thanks!

    -Bhavna

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