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Acrobat for Windows and Mac

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726 results found

  1. Adobe Reader XI was given a 64 bit IE plugin in patch 11.0.7, but the 64 bit IE plugin has not been included with Adobe Acrobat XI.

    1. 64 bit IE plugin - required to run IE 11 with Enhanced Protected Mode
    2. Include the same 64 bit IE plugin, that was added to Adobe Reader XI in patch 11.0.7, to Adobe Acrobat XI
    3. Verified in Windows 7 and Windows 2008 R2
    4. When IE 11 is configured with Enhanced Protected Mode, sites that are in the Trusted Zone open in a 32-bit process and will use the 32 bit IE plugin. Sites…
    6 votes

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  2. I have a user that needs Adobe Acrobat XI Standard and Adobe Acrobat Reader DC installed on the same machine. I am using the latest version of Reader DC (15.023.20070) and Acrobat XI Standard (11.0.19). Reader DC is already installed on the machine. When I install Acrobat XI, it immediately crashes with an APPCRASH on Acrobat.exe with a StackHash_0a9e fault module. Reader continues to function as intended. Is there anyway to get this working?

    6 votes

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  3. There are many basic youtube videos on creating forms. I need to know how to create complex forms with equation, reference fields and so on. What i learned from what is available out there is not adequate and doesn't work all the time. So better instructions are needed. You sell a product but must also provide good instructions on how to use it well. If there isn't any internal resource, please contract 3-party to do so. i have spent so much time on it and am still fumbling around. Very unproductive with my time.

    6 votes

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    1 comment  ·  PDF Forms  ·  Admin →
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    Resolved  ·  Bhavna Negi responded

    Helpx Page provided. Can revisit if we have further info on the request.

  4. Commenting ignores blank lines.

    Copy-Paste of comments doesn't work (generates XML-Code).

    See attached document.

    6 votes

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    Resolved  ·  4 comments  ·  Commenting  ·  Admin →
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  5. I want to edit images in a PDF document with simple controls like rotate, crop etc.

    6 votes

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    Resolved  ·  Lovekesh garg responded

    Closing this request as installing Acrobat is the solution for this issue.

  6. We need a way to setup adobe Pro to automatically utilize the accessbility scanner when saving a doc to become more ADA compliant.

    Out of the box, this should be a feature we can turn on.

    5 votes

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    Hi,
    You can check the Accessibility of a pdf by running the Run Accessibility Check feature in Accessibility App.
    Also we have kept this request in a radar and will try to provide the support in future.

    Please check out latest features on Acrobat Pro DC.

    Thanks
    Rachit

  7. New Acrobat Pro DC version no longer allows dragging the pdf icon from the top bar in directly into email.

    Instead one must hit "share", WAIT..., then click "Send as attachment" then click "continue" to let it use the native email, then WAIT, then drag the pdf from that newly created email into the intended email.

    5 votes

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  8. I just had my computer repaired which required a migration of my old computer SSD to a new SSD. Before that, I used to be able to open up several PDF files at the same time in their own window, which is how I like to work as I frequently have to review multiple documents at the same time. I would like to know if that option still exists and if not I would like it back please.

    Also, the icons have changed on my desktop (why; that was your brand and was easy to depict from other doc files?).

    5 votes

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    0 comments  ·  Other  ·  Admin →
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    I am sorry for the inconvenience you are facing.
    For openign several PDF files at the same time in their own window you can
    1)open the preferences box by going to edit menu > click on preferences or by pressing ctrl+k
    2) In categories select ‘General’
    3) In basic tools uncheck ’Open documents as new tabs in the same window.

    For “fit a page to the full Adobe view screen” you can
    1) Right click and select ‘Document properties’
    2) Click on Initial view tab and select your preference in ‘Layout and Magnification’

    I hope this will help you.

  9. You used to be able to click on Draw Line and it would remain on until you clicked it off. Please bring this back. It is a pain to keep having to clicking every time you draw a line.

    5 votes

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    Resolved  ·  1 comment  ·  Commenting  ·  Admin →
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  10. You've removed the ability to directly email a PDF from adobe without saving. That needs to come back. I don't always have the ability to save a file before emailing. Microsoft does it.
    And when I tried to save, it didn't save, and added about 10 steps to save it.

    Fix it please

    5 votes

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    Resolved  ·  Sahil Singla responded

    Hi,

    Apologies for the inconvenience caused!
    Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.

    Link : helpx.adobe.com/acrobat/kb/send-email-attac..

    Please let me know in case of any concerns.

    Regards,
    Sahil

  11. Bring back: File, Send.

    The new Share File, then you have to select the 'Send at Attachment' and wait for ages for an Outlook Mail box to open is ridiculous and time consuming.

    Also, if you make any changes to the PDF, ie 'highlight' a word, then you MUST save the file BEFORE you send it. Again, ridiculous. We DON'T always want to save the change.

    If it aint broke...

    5 votes

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    Resolved  ·  Sahil Singla responded

    Hi,

    Apologies for the inconvenience caused!
    Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.

    Link : helpx.adobe.com/acrobat/kb/send-email-attac..

    Please let me know in case of any concerns.

    Regards,
    Sahil

  12. Since the update this past week (October 2018), Adobe has made it harder to find things that used to be easy to find, and now it takes forever or completely lags when I try to find whether I have sent something to someone using the interface on my desktop for the old Send and Track feature (which apparently is now called 'Share' another renaming that threw me off this week). As a small business owner, I don't have time for this bull. If you're going to rename things, send us a required video for viewing of changes you're making and…

    5 votes

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  13. New update moved the fit page to window button to a hidden drop out floating toolbar. I use this tool and family of tools every time I am in Acrobat I should have the option of making always visible is the top docked quick tools toolbar like it was in the previous versions just the other day.

    5 votes

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  14. When opening Adobe Acrobat Standard DC, it shows you a list of Recent Files that you have used; however, you can only open one of these files at a time. Similar to the ability to select multiples files in other programs of holding the Control key to select more than one file or holding the Shift key to select a range of files, it would be useful (and a standard Windows function) to be able to select multiple files and open them all at the same time. If reviewing the files in Windows Explorer, you can open multiple files at…

    5 votes

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    7 comments  ·  Other  ·  Admin →
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    You can select multiple files also from the recent list, by clicking on the checkbox and also by holding the control key to select more files.

  15. I don't want to save the document in Word, I just want to save the PDF in "my documents" on my computer. Is there no way to do this? Or if there is what is the magic spell I have to put on Adobe to do that. Cannot access the Adobe Cloud- whatever that is- to attach documents.

    5 votes

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    2 comments  ·  Other  ·  Admin →
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    For saving your document on your computer you can follow the below steps.
    1) Go to file menu and click on save as
    2) On the subsequent screen, select ‘Choose a different folder’ button
    3) You’ll be able to browse your local desktop folder structure after this
    4) Save your pdf to the desired location.

  16. Although tagging Arabic content shows in Acrobat, however it doesn't display correctly in Tags panel, neither Content panel displays Arabic content properly, nor the Order panel.
    "Read Out Loud" feature pronounce each Arabic character independently which drives a listener mad, I'm afraid.

    I posted my findings on Adobe Acrobat forums, I wish you have the time to view.
    https://forums.adobe.com/message/10060292#10060292

    5 votes

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    Resolved  ·  Vivek Chandra responded

    Great to know that Zaid. Let us know if you need any other help. :)

    Regards
    Vivek

  17. I went to crop a PDF to its printer marks and happily pressed the Crop tool in Edit mode. then selected the atre I wanted to crop, then had no idea how to apply the crop....nothing in the interface tells me I'm at the stage where I can now execute the crop. Everything is greyed out and only the Crop icon is available. I had to hit the Enter key to do it. Why is there no way to execute the crop, once the area is selected? Everything is done via the interface until the actual crucial part of the…

    5 votes

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    Resolved  ·  2 comments  ·  Editing PDFs  ·  Admin →
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  18. In Acrobat IX I could create a digital signature field where the user, when getting the form and entering their pertinent information, could simply click on the field to digitally sign the form using their certificates from the employee badge. Did this option disappear entirely now? I don't want customers to have to select window, preferences, signatures and draw a rectangle to sign the form. Allow users to set up a block so the customer just needs to click the field and select their stored credential to sign the form. This is a MUST have option.

    5 votes

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    Resolved  ·  cdas responded

    User has been guided to add certificate based digital signatures

  19. Both, Acrobat DC and Reader DC ignore the "General preferences > Use Single Key Accelerators To Access Tools" settings.

    Although I checked this option, whenever I open a PDF document, acceleration keys (e.g. "H" or "D" for changing the selection mode) don't work.

    Deselecting and selecting this option in General Preferences temporarily enables this feature, but both programs "forget" this setting the next time one of them is getting launched.

    5 votes

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    HI David,
    We tried on our side on the latest build. It is fixed on our side. Please update on the latest build.
    Although the issue faced by you may be because you have not turned off Protected View, Please turn it off and you won’t be facing the issue anymore.

    Thanks
    Rachir

  20. I have been making monthly payment for Acrobat Pro DC since last April, but now it is telling me that my subscription have expired. My last payment was Sept 27th. I should not be getting this message, and I see no way to fix it.

    5 votes

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