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Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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  • Select the feedback forum for your product.
  • Browse ideas and vote for the ones you like.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat for Windows and Mac

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618 results found

  1. How about honoring Automatically Install Update by NOT installing updates automatically with that option turned OFF

    2 votes
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  2. Too many similar products - very confusing.

    I don't understand the differences between Acrobat Pro, Acrobat DC and other (maybe?) similar products. I get confused over which features I have. I’m not even sure which license I have, because I used to have Acrobat X Pro, then I was upgraded to DC without knowing how or why or being given a choice or understanding what that meant. I’ve now had DC for quite a while, but when I logged into a different device, it wanted me to buy a license.

    Please straighten all this out and explain it so we can all understand what we have and…

    2 votes
    Resolved  ·  0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  3. Sanitize

    Issue: The Sanitize function does not work in Adobe Acrobat Pro 2017 Desktop (purchased March 2017).

    2 votes
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  4. Acrobat Pro 8 Feature

    Hi Team,

    The functionality of PDF comparison that was available in Acrobat Pro 8 was great and would like to use the same, could you please guide, if we have license for Acrobat Pro DC then we could use the earlier version.

    Especially for textual comparison of pdfs.

    Thanks,
    Raj

    2 votes
    Resolved  ·  1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  5. Problem: separate licenses needed for individual computers that dual-boot to Mac OS and Windows.

    Having to purchase separate licenses for a single computer running as a dual-boot environment is highly problematic.

    Only one licenses is used at a time!

    2 votes
    Resolved  ·  1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  6. Error in Adobe Acrobat DC Pro Installer

    I download the acrobatproDC_dlm disk image on my Macbook Pro running 10.12.5 using the Chrome browser.
    This download proceeds normally.

    After mounting the disk image and starting the installer app, it fails as 29% saying: "Safari must be closed in order to proceed". This comes up in a dialog box with Retry and Close buttons. Retry always fails with the same error message. Close, of course, closes the installer.

    The trouble is that Safari is not running!

    I finally figured out that Adobe Acrobat Reader DC was running and this was the cause of the installation failure.

    Please correct the…

    1 vote
    Under review  ·  1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  7. Better update UX

    Acrobat will sometimes generate a pop-up that says "Update completed!" with two options: "Restart Now" and "Cancel". Naturally, I assumed that "Restart Now" meant restart Acrobat. Because that's what it means in every other application on my computer, from Firefox and Chrome, to Intellij, to Microsoft Word, to Steam, and so on. In reality, that innocuous looking button immediately restarted my entire computer, without any sort of warning or confirmation prompt. I've twice lost work (from other applications, like my web browser) because I forgot that in Adobe's world, a user is going to want to immediately restart their entire…

    2 votes
    1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  8. After MacOS Sierra 10.12.6 upgrade can no longer use Adobe Acrobat DC

    Upgraded to the MacOS Sierra 10.12.6 and can no longer open any documents in Adobe or open Adobe Acrobat at all.

    2 votes
    1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  9. Acrobat Pro Installer should identify error cause

    Downloaded Adobe Acrobat Pro v. 17 purchased via order 142075619 on a MacPro desktop running OS 10.9.5 (Maverick). I used the serial number posted. Near the end of the installation process it says that it cannot be completed because of an error. But it does not explain what error it is. Checked disk for permission problems, tried again, same error. I am at a loss because the installer does not identify the error.
    Please advice how to proceed.

    2 votes
    1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  10. Trying to register my legal copy of Acrobat DC Pro

    Trying to register my legal copy of Acrobat DC Pro

    2 votes
    3 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  11. When in Excel, I want to load Adobe DX on top tab as default but it doesn't stay as default and I have to do add-in.

    When in Excel, I want to load Adobe DX on top tab as default but it doesn't stay as default and I have to do add-in.

    2 votes
    Resolved  ·  2 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  12. I just purchased CS6 Design & Web Premium but Acrobat Pro fails to install

    I just installed CS6 Design & Web Premium but Acrobat Pro fails to install - period. I've tried 4 times now with the same failure (see attached screenshot). The website says I have 90 days of "Chat and Phone support" - but the support website is in an infinite loop - you never get a button to "chat" and no phone number is ever offered. How do I get help getting this installed?

    3 votes
    1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  13. Product is a total pile of ****. Why do I have to wait "while the document is being prepared"? Is it unprepared. Fix it.

    Go out of business. You products suck. Every "upgrade" is a downgrade.

    1 vote
    1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?
    Under review  ·  Pratyush Dhoundiyal responded

    I am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?

  14. I have had the most unimaginably bad customer experience today with you products.

    I have had the most unimaginably bad customer experience today with you products. I bought a new computer (MacBook) and attempted to load the software I purchased in 2015. For the last 8 hours I (or one of our people here at our company) have been trying to contact you or work through your chat capability or simply follow some instructions (not findable) to complete this simple task. No success. Could you please have someone contact me as soon as possible.

    2 votes
    Under review  ·  1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  15. an old glitch remaining...

    The rectangle of the update in Adobe Acrobat DC latest version still shows the black pixellated contour surrounding the header.

    1 vote
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  16. Why Do I Have to Buy Adobe Acrobat Pro DC?

    I am running Windows 10 and the Adobe Acrobat Pro DC was installed on my machine as an Update by Microsoft. I uninstalled it in error. Regardless, why would I have to buy Pro after the 7 day trial, when it was installed Free by Microsoft as part of Windows 10 update?

    2 votes
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  17. cannot open after change to win10

    cannot open after change to win10

    2 votes
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  18. 00 days left for trial for AdobeAcrobatProDC I admitted to today?

    I am offered to try Adobe Acrobat Pro DC for 7 days. When I click the try-it-free button in the Adobe letter sent to me, then accept an installation, I find that I have no days left to try! See pictures.
    What is this??

    2 votes
    2 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  19. I am using Adobe Acrobat Pro XI in Windows 10. The software always stall and stop working

    I have using a registered Adobe Acrobat Pro XI. Lately I have upgraded by operating system to Windows 10. The registered Adobe Acrobat Pro XI always stop working and reported error.

    2 votes
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  20. Bug - Name in top Right Corner Constantly Changes

    I have changed my name a few months ago. When my account was created I went by a different name. I have updated my account to show my new name. It seems like every .pdf I open shows a different name. Sometimes it shows my old name and sometimes my new name. I have tried signing completely out and back in, same issue. It happens randomly. Steps to re-produce the issue is to just open a .pdf file. Environment - Windows 10, domain joined computer.

    1 vote
    Under review  ·  0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?
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